All reviews

Rating Breakdown

  • 5
    94% (1,234 ratings)
  • 4
    3% (44 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (3 ratings)
  • 1
    3% (35 ratings)

Reviews with Text

  • 97% (1,273)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 22, 2020

Great App, Thanks to Petey I was able to add this app to my store and change the layout perfectly to support RTL.

Developer Reply

Hi there, My name's Alex from Ali Reviews - Product Reviews Customer Support Team. We really appreciate your feedback and comment about your experience when using Ali Reviews and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Alex Ali Reviews - Product Reviews Support Team

5 / 5 Share

Oct. 22, 2020

Their service staffs are very responsive and help me save problems. I recommend this APP. Work in my store perfectly!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, My name's Muffin from Ali Reviews - Product Reviews Customer Support Team. We really appreciate your feedback and comment about your experience when using Ali Reviews and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Muffin Ali Reviews - Product Reviews Support Team

5 / 5 Share

Nov. 5, 2020

I like this app and the service is incredible. They are fast and very good in his job. Also the app is easy to understand and read i give 5 of 5 points. Johnson made a good job

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, My name's Muffin from Ali Reviews - Product Reviews Customer Support Team. We really appreciate your feedback and comment about your experience when using Ali Reviews and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Muffin Ali Reviews - Product Reviews Support Team

4 / 5 Share

Oct. 16, 2020

The app accidentally broke my code, but Seri is vey professional, she resolves all my problems very fast, thank you!

Store

newyes1

Using app

Almost 2 years

Total reviews

5

Average rating

3.2

Developer Reply

Hi there, This is Leo from Ali Reviews - Product Reviews Customer Support Team. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips to have your business getting better and better. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Leo Ali Reviews - Product Reviews Support Team

5 / 5 Share

Oct. 16, 2020

This APP is very helpful, when I have a problem, i have use the chat to contact them, and excellent Lisa solve my problem very soon.

Using app

2 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi there, This is Patrick from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Patrick Ali Reviews - Product Reviews Support Team

5 / 5 Share

Oct. 13, 2020

The team is very responsive and responsible. I'm very appreciate their help on my Shopify store. Thank you so much!

Store

OVER

Using app

About 10 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, My name's Paul from Ali Reviews - Product Reviews Customer Support Team. We really appreciate your feedback and comment about your experience when using Ali Reviews and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Paul Ali Reviews - Product Reviews Support Team

4 / 5 Share

Oct. 10, 2020

the code doesn't fit well with my theme, but finally, I get help from them and solve it. thank you.

Store

ECOSUSI

Using app

Over 1 year

Total reviews

6

Average rating

4.8

Developer Reply

Hi Bonnie, I'm Kate from Ali Reviews - Product Reviews Customer Support Team. Thank you for spending time sharing your review. First of all, I'm happy to see that my colleague, Andy, helped you fix your issue. For your information, we showed some articles to instruct our user how to install the code for their theme, in case the code is not auto added due to the difference in each theme. Moreover, we are also willing to help you for this installation. Would you mind letting me know if there's anything else that does not meet your expectation? Cause you gave us a 4-star review, it would be helpful for us if you can share more feedback, we will have been trying our best to develop and improve Ali Reviews to serve you and meet your demand. I am looking forward to hearing from you. Regards, Kate Ali Reviews - Product Reviews Support Team

5 / 5 Share

Oct. 7, 2020

Special praise, very good comment plug-in, the effect is very good, the speed is also very fast, this is the most important. The customer service was very enthusiastic and patient, and offered to help me. When I didn't know how to install it, customer service Petey patiently helped me solve the problem. Thank you very much for Petey's help

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Here's Lynn from Ali Reviews - Product Reviews Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Lynn Ali Reviews - Product Reviews Support Team

4 / 5 Share

June 15, 2021

Andy provided excellent assistance fixing an issue we were having. Reliable and quick to troubleshoot.

Using app

8 months

Total reviews

6

Average rating

4.3

Developer Reply

Hi there, My name's Muffin from Ali Reviews - Product Reviews Customer Support Team. We really appreciate your feedback and comment about your experience when using Ali Reviews and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Muffin Ali Reviews - Product Reviews Support Team

5 / 5 Share

Oct. 1, 2020

Still need to use the app fully, but Petey and Lisa have been very helpful in setting up the app so it shows the star rating on all pages - product, home, listing. Great communication, and a lot of help. Thank you

Using app

About 21 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, My name's Muffin from Ali Reviews - Product Reviews Customer Support Team. We really appreciate your feedback and comment about your experience when using Ali Reviews and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Muffin Ali Reviews - Product Reviews Support Team

5 / 5 Share

Sept. 23, 2020

I used this app to import reviews. I faced some issues but one of their developers called Andy helped me out.

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, Here`s Seri from FireApps Customer Support Team. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand. Also I highly recommend you to check our blog for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Kind regards, Seri Ali Reviews - Product Reviews Support Team

5 / 5 Share

Sept. 23, 2020

i use this app for my new shopify store, had to do the integration manually . Andy did a fast and professional job! Super recommended . great support and response time

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Here`s Seri from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. Also I highly recommend you to check our blog for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog Please, don't hesitate to reach us for any queries or concerns via 24/7 live chat or email us at [email protected] Regards, Seri Ali Reviews - Product Reviews Support Team

5 / 5 Share

Sept. 15, 2020

Amazing app!! This works great!! and 100% customer service satisfaction. Thank you so much (@Petey) Great Job!!!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, This is Petey from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Ali Reviews users like you. Along with Ali Reviews, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Petey Ali Reviews - Product Reviews Support Team

5 / 5 Share

Sept. 13, 2020

Lisa was super fast and extremely helpful. The reviews showed immediately. Thank you Lisa for your help

Using app

44 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Hi there, Here's Lisa from Ali Reviews - Product Reviews Customer Support Team. Thanks for your kind words and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. Along with Ali Reviews, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Lisa Ali Reviews - Product Reviews Support Team

5 / 5 Share

Sept. 11, 2020

I used this app gain customer review, with the help of Seri, I finally use full function of this app.

Store

pumapat

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, This is Petey from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Ali Reviews users like you. Along with Ali Reviews, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Petey Ali Reviews - Product Reviews Support Team

5 / 5 Share

Sept. 10, 2020

NO COMMENT. YOUR APP IS PERFECT. Thank you so much. I WILL RECOMMEND YOUR APP TO MY FRIENDS. Anna, thank you so much.

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hi there, Here's Raymond from Ali Reviews - Photo Reviews Customer Support Team. We really appreciate your feedback and comment about your experience when using Ali Reviews. Besides that, to make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Also I highly recommend you to check our blog for latest news regarding not only Ali Reviews, but also other apps from FireApps as well as more e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Raymond Ali Reviews - Photo Reviews Support Team

5 / 5 Share

Sept. 10, 2020

This app help to earn customer trust, and it is " Seri", the guy who help me to use this app correctly, without Seri's help, my website still goes with bugs which show "liquid error". Thanks Seri

Store

ihohoho

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, I'm Jennifer from Ali Reviews - AliExpress Reviews Customer Support Team. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand. At the same time, please consider to spend time checking our blog https://fireapps.io/blog which includes many great posts regarding not only Ali Reviews, but also other apps from FireApps and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Jennifer Ali Reviews - AliExpress Reviews Support Team

5 / 5 Share

Aug. 5, 2022

I use this APP; it works really well. Customer service is speedy to respond. I like how Andy Roberts is fast-fixing the star rating on my product page. Thank you, Andy Roberts, for being so quick and professional. FANNY, JENNY, ALL OF THEM ARE GREAT SUPPORT!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, Here`s Johnson from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. Also I highly recommend you to check our blog for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If there's anything else we can do to help, please let us know via 24/7 live chat or email us at [email protected] Wishing you health, luck, and success! Johnson Ali Reviews - Product Reviews Support Team

5 / 5 Share

Sept. 7, 2020

the service expert Lynn show me a lot of help and its very very useful.its very convient tool for shopify seller.will try to learn more and introduce to more friends.thank you very much.

Using app

About 3 hours

Total reviews

7

Average rating

5.0

Developer Reply

Hi there, Here's Johnson from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your precious feedback. Your awesome comment would be a huge motivation for us to improve our service. Besides that, I highly recommend you to check our blog for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Johnson Ali Reviews - Product Reviews Support Team

1 / 5 Share

Sept. 7, 2020

(we wish we could give 0 star) This app is asking us to upgrade like every 2 weeks. We JUST started paying more with them (double actually...) and they're now doubling their bill AGAIN. This is unacceptable and we will look into other review solutions, there are many out there. ALSO, and what's most concerning, their JS is mesding up with the load speed of our site A LOT. Sorry for all these ALL CAPS but these developers don't know much what they're doing.

Using app

About 1 month

Total reviews

1

Average rating

1.0

Developer Reply

Hi Raphael, I'm Raymond from FireApps Customer Support Team, and I am so sorry for the inconvenience that caused to you. Related to your concern, I guarantee 100% to you that we have never charged any customers more than once in the same billing cycle. Therefore, it should have some misunderstanding here, and I do need your billing screenshots for further investigation. Besides, regarding loading speed, I am sending a Collaborator request to you to check this one deeper with my Development team, so please do not worry. We will do our best to assist you. Since we are having an active conversation, please feel free to get back to me there at any time. Regards, Raymond