CedCommerce Amazon Channel

Nov. 29, 2023

I recently had the pleasure of working with CedCommerce's Amazon channel, and I must say, the experience was nothing short of outstanding. The level of service and product knowledge displayed by Utkarsh, the agent assigned to assist me, was truly exceptional. Utkarsh's expertise and experience were immediately evident, and it became clear that he is a true professional in the field of ecommerce. His guidance and insights were invaluable, and he navigated through challenges with the finesse of a of a seasoned expert. What truly sets Utkarsh apart is his comprehensive product knowledge. It's as if he's the Bear Grylls of ecommerce, fearlessly tackling any obstacle and demonstrating an unparalleled understanding of the ecommerce landscape. His ability to not only address my concerns but also to provide proactive solutions showcased a level of proficiency that exceeded my expectations. I can't help but feel that other CedCommerce managers could greatly benefit from learning from Utkarsh's wealth of knowledge. His dedication to ensuring a seamless experience for clients is commendable, and I believe his approach sets a standard for excellence within the company. In conclusion, my experience with CedCommerce, particularly with Utkarsh at the helm, has been nothing short of stellar. If you're seeking top-notch service and a guide through the complexities of ecommerce, look no further. Utkarsh is the epitome of excellence, and I wholeheartedly recommend CedCommerce for their remarkable team and exceptional service. Five stars without a doubt!

Nov. 28, 2023

Die amazon integration schläft permanent fehl. Es wirft error ohne Ende und der Support ist alles andere als eine Hilfe. Leider haben sie es nicht in drei Wochen geschafft das fehlende Attribut zu implementieren. Irgendwann hat der Support angefangen mich und meine Anfragen zu ignorieren. Sehr schade!

Nov. 23, 2023

One of the standout features is the real-time syncing capability. It ensures that my product listings, inventory, and order updates are always up-to-date on both platforms. This has significantly reduced the chances of overselling or errors, providing a seamless experience for both myself and my customers. The app's interface is intuitive, making it a breeze to navigate and manage my Amazon listings directly from my preferred e-commerce platform. It has saved me a considerable amount of time and effort, allowing me to focus more on growing my business. The automation features are another highlight. Setting up rules for pricing, promotions, and inventory management has been a game-changer. I can trust that the app is working in the background, optimizing my listings without constant manual intervention. Customer support has been exceptional as well, Any questions or concerns I've had were addressed promptly by Mannu & Kaushik, demonstrating a commitment to customer satisfaction. In conclusion, this Amazon integration app has exceeded my expectations. It's a reliable, efficient, and user-friendly solution that has streamlined my e-commerce operations. If you're looking for a tool to enhance your Amazon integration experience, look no further – this app is a game-changer! I love these guys. Thank you all for everything

Nov. 23, 2023

The customer support for CedCommerce has been the best part. Particularly Juhi Aishwary was so helpful and patient. She walked me through the whole process. She was patient and pleasant. I highly recommend CedCommerce for your Shopify/Amazon integration.

Nov. 21, 2023

They will continue to charge you after you uninstall the app. You have to jump through extra hoops when you disconnect and uninstall this app. They also have a strange way of billing overages and if you go 1 order over, they don't bill you the overage, they stop fulfilling orders.

Nov. 19, 2023

Just getting started with this app, but it seems like it has all the right functionality with a lot of potential. Customer support chat was very responsive and quick to help fix a small onboarding issue! thx

Nov. 13, 2023

This app is very well organized, stays up to date, and when there is an issue encountered, the support agents and devs are ready to help however they can. I really appreciate their support flexibility- being able to video chat and share your screen makes troubleshooting sooooo much easier and more efficient. Big shout out to Utkarsh, he is super helpful, patient, and an excellent communicator.

Nov. 12, 2023

Very quick and detailed instructions from the help team Easy to manage the orders, inventory, pricing,etc Definitely recommend for all Amazon Sellers

Nov. 10, 2023

This app everything you need to connect products to amazon. Customer service is available for any questions and even walk throughs. Utkarsh in particular was very well verse and knowable about the application as well. CedCommerce has made a great selection in this representee. Great to have overall!!

Nov. 9, 2023

Super app pour vendre sur amazon! Et le service client est très réactif! Je recommande :)

Nov. 7, 2023

This app is our 4th CED app and as usual, the support was very timely and helpful. Our onboarding issues were resolved. The agent was articulate and friendly.

Nov. 1, 2023

Worst customer service on this platform by far! I paid them to create 250 listings/variations on amazon. it was due in 1 month. it's been 3 months and i have over 140 suppressed listings on my account due to them creating the listings improperly. they ruined my amazon account. they took my money upfront. and they have absolutely no interest in fixing it. i text them almost every day and they provide zero help. i provided them access to my actual amazon account to resolve it all, yet they didnt bother to log onto it even once in 2 months! They only care about money otherwise they would have resolved my issue or even taken one step towards solving it. For anyone considering paying them to list online , save your money cuz i lost mine. pathetic and selfish. terrible customer service AND THEY REFUSE TO REFUND ME.

Nov. 1, 2023

This app, along with their app associated with Etsy, has been extremely helpful. I have been most impressed with their customer service. As most of you know, Amazon is not very user friendly when uploading products. Ced Commerce helped me with several issues in a very timely manner.

Sept. 24, 2024

Was finally able to get our products uploaded to Amazon after getting some help from customer service. Thank you Mannu!

Oct. 31, 2023

I just had the absolute best experience in customer service that I have had in a long time. They were so patient and easy to work with and I cant express enough how much I am appreciative of the spectaculer service. thank you so so much

Oct. 27, 2023

Super helpful support! They jumped on a Google Hangout to resolve the issue ASAP.

Oct. 25, 2023

I was so confused on how to upload products with the cedcommerce Amazon channel integration app until i spoke to a representative and they guided me through all the steps. I am so grateful for them. Thank you guys!

Oct. 25, 2023

Onboarding process made easy with one on one support!

Oct. 24, 2023

Excellent and responsive customer service who quickly fixed my issue.

Oct. 19, 2023

Seit 5 Monaten bekommt es der Anbieter nicht hin uns als Anwender zu unterstützen ein einziges Produkt auf Amazon zu listen. Wir wollten unsere Absatzwege auf diesen Kanal ausweiten und lediglich 10 Bestseller dort verkaufen. Es entstehen immer wieder neue Fehler, bei denen wir keine Unterstützung unterhalten. Mit jeglichen Anbietern bin ich immer sehr zufrieden, aber der Support dieses Anbieters ist katastrophal! Absolut nicht empfehlenswert!