CedCommerce Amazon Channel
Selling on Amazon becomes Easy with the Amazon Sales Channel
Rating
4.6
feedback
1,075
chart
#203
All reviews
Nov. 21, 2023
They will continue to charge you after you uninstall the app. You have to jump through extra hoops when you disconnect and uninstall this app. They also have a strange way of billing overages and if you go 1 order over, they don't bill you the overage, they stop fulfilling orders.
March 30, 2026
We've been using this app for over a couple of years now and it gets the job done. Customer support has always been very responsive and quick to help solve any issues! thx
Nov. 13, 2023
This app is very well organized, stays up to date, and when there is an issue encountered, the support agents and devs are ready to help however they can. I really appreciate their support flexibility- being able to video chat and share your screen makes troubleshooting sooooo much easier and more efficient. Big shout out to Utkarsh, he is super helpful, patient, and an excellent communicator.
Nov. 12, 2023
Very quick and detailed instructions from the help team Easy to manage the orders, inventory, pricing,etc Definitely recommend for all Amazon Sellers
Nov. 10, 2023
This app everything you need to connect products to amazon. Customer service is available for any questions and even walk throughs. Utkarsh in particular was very well verse and knowable about the application as well. CedCommerce has made a great selection in this representee. Great to have overall!!
Nov. 9, 2023
Super app pour vendre sur amazon! Et le service client est très réactif! Je recommande :)
Nov. 7, 2023
This app is our 4th CED app and as usual, the support was very timely and helpful. Our onboarding issues were resolved. The agent was articulate and friendly.
Nov. 1, 2023
Worst customer service on this platform by far! I paid them to create 250 listings/variations on amazon. it was due in 1 month. it's been 3 months and i have over 140 suppressed listings on my account due to them creating the listings improperly. they ruined my amazon account. they took my money upfront. and they have absolutely no interest in fixing it. i text them almost every day and they provide zero help. i provided them access to my actual amazon account to resolve it all, yet they didnt bother to log onto it even once in 2 months! They only care about money otherwise they would have resolved my issue or even taken one step towards solving it. For anyone considering paying them to list online , save your money cuz i lost mine. pathetic and selfish. terrible customer service AND THEY REFUSE TO REFUND ME.
Nov. 1, 2023
This app, along with their app associated with Etsy, has been extremely helpful. I have been most impressed with their customer service. As most of you know, Amazon is not very user friendly when uploading products. Ced Commerce helped me with several issues in a very timely manner.
Sept. 24, 2024
Was finally able to get our products uploaded to Amazon after getting some help from customer service. Thank you Mannu!
Oct. 31, 2023
I just had the absolute best experience in customer service that I have had in a long time. They were so patient and easy to work with and I cant express enough how much I am appreciative of the spectaculer service. thank you so so much
Oct. 27, 2023
Super helpful support! They jumped on a Google Hangout to resolve the issue ASAP.
Oct. 19, 2023
Seit 5 Monaten bekommt es der Anbieter nicht hin uns als Anwender zu unterstützen ein einziges Produkt auf Amazon zu listen. Wir wollten unsere Absatzwege auf diesen Kanal ausweiten und lediglich 10 Bestseller dort verkaufen. Es entstehen immer wieder neue Fehler, bei denen wir keine Unterstützung unterhalten. Mit jeglichen Anbietern bin ich immer sehr zufrieden, aber der Support dieses Anbieters ist katastrophal! Absolut nicht empfehlenswert!
Oct. 14, 2023
I'm currently seeking assistance, but it seems I'm encountering some challenges. Despite diligently following all the required steps, my listings have yet to be published. This situation is becoming increasingly frustrating. I'm perplexed by the positive reviews this company has received for its support, as the individuals who have aided me so far have not proven to be very helpful. My primary goal is to get my listings online, and I'm puzzled as to why this process has proven to be more challenging than expected. This is a cry for help, please help me get my listing up!
Hello Electra Mirrors, We are sorry to hear about the challenges you've encountered with our app. We genuinely value your feedback and understand the frustration you've experienced. Our goal is to provide a seamless experience for all users, and it's disappointing to learn that we fell short of your expectations. As Amazon is a large marketplace, it has lots of settings, terms & conditions so that the seller can get the benefit of selling on Amazon. Please reach out to our support team again, and we'll do our best to address your concerns promptly. Thank you! Team CedCommerce
Oct. 12, 2023
I spent a fair bit of time when I first installed this app confused..until I was connected with Mannu from their support team. He was incredible. Every question I had he had an answer for, and was able to directly help me with my integration. Incredible customer support.
Oct. 11, 2023
The app, for my personal experience is quite complicated to understand at first, but the good thing about CEDCommerce, is that the help provided is quick, professional and does teach you how to utilize the app. Recommended!
Oct. 10, 2023
I am thrilled to take a moment to share my exceptional experience with your integration app. From the moment I started using it, I've been nothing short of impressed by the incredible value it has added to my business operations. Here are a few highlights of why I'm so pleased with your integration app: Effortless Integration: The setup and integration process was incredibly straightforward. Within a short time, I had my Amazon and Shopify stores seamlessly connected, saving me a lot of time and effort. Seamless Order Management: The automatic order syncing feature has been a game-changer for my business. I no longer worry about manual data entry, and I can focus on growing my business. Reliability: The app has been consistently reliable. I haven't encountered any downtime or glitches that disrupt my operations. User-Friendly Interface: The user interface is intuitive and easy to navigate. I can quickly access the information I need and make adjustments with ease. Outstanding Customer Support: Whenever I had questions or needed assistance, your customer support team was responsive and incredibly helpful. Their support has been invaluable. I want to extend my gratitude to your team for creating such a fantastic tool that has made a significant positive impact on my business. Your dedication to excellence is evident in the quality of your product and the level of service you provide. I'm excited to continue using your integration app and look forward to any future updates or enhancements you may introduce. Keep up the great work, and thank you for making my e-commerce operations smoother and more efficient.
Oct. 7, 2023
What a great app, it useful and easy, Customer Service is excellent. They helped me with everything I had difficulty with. This company's ETSY and AMAZON Integrations are beyond amazing. Thank you for everything.
Using app
About 4 hours
Total reviews
12
Average rating
4.0