CedCommerce Amazon Channel
CedCommerce Amazon Channel- Sell On Amazon Effortlessly
Rating
4.7
feedback
1,402
chart
#289
All reviews
Rating Breakdown
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July 26, 2022
Est ce que c'est une blague ? Application très très difficile à mettre en place, pour ma part je n'y suis toujours pas arrivée mais surtout le service client?? Qui organise des meetings et demande de l'argent pour la mise en route ! C'est une application certifiée Shopify ça ?? Cela respecte vos régles ??
Salut Jilu, Nous nous excusons pour la confusion et les désagréments que vous avez pu rencontrer lors de votre première interaction avec notre application et notre service client. Il y a peut-être eu un problème de communication et nous apprécions que vous ayez porté ce problème à notre attention. L'application est conçue pour aider les utilisateurs dans leurs efforts de commerce électronique, et nous avons apporté des mises à jour et des améliorations significatives depuis votre dernière interaction. Il offre désormais une expérience plus rationalisée et conviviale. Concernant le problème que vous avez évoqué avec le service client, nous ne demandons pas d'argent pour démarrer avec notre application. Nous proposons un forfait gratuit et nous nous engageons à soutenir nos utilisateurs sans aucun coût initial. Nous comprenons l'importance d'une communication claire et nous excusons pour tout malentendu qui aurait pu survenir. Nous apprécions vos commentaires et aimerions vous inviter à donner une autre chance à notre application. Vous le trouverez bien amélioré et mieux adapté à vos besoins. Nous attendons avec impatience l’opportunité de mieux vous servir. Salutations Équipe CedCommerce
June 13, 2022
Dose not keep synchronized with my Amazon. It says it published 18 of 250 products and On Amazon only 7 products are showing. I removed a laptop no longer available 3 days ago and the app shows 1 in stock and published. Even the free version of this app is to expensive considering the time cost. NO Customer support! Today I uninstall this. I wish I could uninstall this. I do Not see a way!
Feb. 21, 2022
Was told repeatedly that they would help me start selling on Amazon. 2 weeks later and i had to go use another app/service.When i asked questions,theyd stop responding.
Dear BootsOrBlood team, We apologize for any inconvenience you experienced during your initial interactions with our team. After receiving your review, we took immediate action to address the situation. We conducted a meeting to discuss your concerns, and we're pleased to inform you that we resolved the issues you encountered. We understand that communication is vital, and we worked on improving our response times to ensure you receive prompt assistance in the future. Please contact our support team if you have further questions or require additional assistance. We are ready and eager to assist you in any way we can. Your success on Amazon is our priority, and we want to ensure you have all the resources and support necessary to thrive in your selling journey. We look forward to continuing to assist you and help you achieve success on Amazon. Regards Team CedCommerce
Feb. 14, 2022
Can't upload to Amazon without multiple errors. Worked with four different reps in chat over four days and they'd promise to fix and then the next day I'd log back in and nothing changed. Too much heavy lifting to just get the Shopify catalog ported over to Amazon with this tool.
Jan. 27, 2022
Horrible customer service, communication is difficult and you end up spending a lot of time reading links on how to make the corrections. I am disconnecting my store from this app. If you want to text back and forth all day and repeat yourself over and over then this is the app for you. My Amazon store has been sitting with errors for months and they keep telling me it is due to the images, my store was hooked up without any errors before I changed over to their free plan, this was not a good decision on my part.
Nov. 29, 2021
This app does not work as advertised, at least if it work for some; it does not work for our store. I doubt the 5 stars review on this app. We keep getting different errors at different times. We had to finally delete the app off our store. No one from CedCommerce could resolved this issues without getting another issue. Wasting of time!
Hello, grrnstore, We're sorry about the issues you experienced while using the app. We understand your frustration and would like to address your concerns. We acknowledge that the app had its initial phases and encountered various challenges during that time. However, we have been diligently enhancing the app's functionality and introducing numerous useful features to improve the overall user experience. We want to invite you to give the app another try, as we believe it has come a long way since its early stages. We offer a free plan so that you can explore the latest improvements and features at no cost. Regards Team CedCommerce