CedCommerce Amazon Channel
All reviews
CedCommerce App is not only just an app, it's a service by a group of people who can help. You can do your work yourself and learn without any stress, because you will be assisted by this team. This is an awesome App. I'm so glad I found this app.
"Hi iPhrase, Thank you so much for your review. We appreciated it! We are thrilled that you liked your experience. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation. As Amazon is a large platform, they are very particular with the listings. The app reduces your efforts so you can optimize your product listing within a few minutes as you do not need to update everything from your Shopify store. The near real-time syncing for inventory & Orders saves your manual work & time. We will always welcome you without any hesitation; reach out to us whenever you need any assistance from our side! Team CedCommerce!"
Condescending and apathetic service. You might want to rethink this app if you're looking for customer service (and you're going to need it!)
Hello PringCor Team, We deeply regret your disappointing experience with our service. Your feedback is genuinely important to us, and we apologize for any condescending or apathetic interactions you may have encountered. We are committed to providing a higher standard of customer service, and we take your comments seriously. We value your business and hope you'll consider giving us another opportunity to serve you better. Your satisfaction is our priority. Best regards, Team CedCommerce
Super helpful, walked me through step by step! Would highly recommend =) Even gave me a document so I could refer back!
Hi LABRYS, Thank you for leaving us such a great review. We are glad that you loved our services, We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Thanks & Regards. Team Cedcommerce!!
This was the best customer service I have received. Mannu was an excellent support and guided me through the process of using CedCommerce Amazon Channel. He answered all my questions and even offered advice about their other services and how to help my business grow on Amazon. I was feeling so lost about creating products on Amazon, I gave up so many times but within 15 minutes I was pointed in the right direction. So pleased to have received their courtesy message which ultimately got the ball rolling for me. Now, I am Looking forward to using selling on Amazon thanks to Mannu and CedCommerce!
"Hello ClarissaK Thank you for sharing such golden words as this will work as a motivation for our entire team. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation. Reach out to us whenever you need any assistance from our side! Thank You Team Amazon by CedCommerce!"
While it is very complicated, customer service is willing to hop on a Google Meets or similar call and walk you through what is needed if you can't figure things out for yourself.
"Thank you, for your appreciation. We are incredibly grateful that you took the time to leave us this note. CedCommerce values put Seller satisfaction as a top priority; thank you for contributing to making it more useful & user-friendly. Our app has many features, you can look into them and our customer support team is always there to walk you through the steps and process. Please feel free to discuss this with us whenever you need any help from our side. We look forward to serving you again. Team CedCommerce"
The worst service I have ever paid for. They have taken more than two months for 10 product optimizations. When they told me the work was done, they have not even commply with the complete service they had promissed. I had to inssist them to complete it, correct images and complete information. When you ask them to complete the work, they take days to answer. I definitely DO NOT recommend this service. In fact, I am asking for my money back as they did not give what they promissrd
"Thank you, for your appreciation. We are incredibly grateful that you took the time to leave us this note. CedCommerce values put Seller satisfaction as a top priority; thank you for contributing to making it more useful & user-friendly. Our app has many features, you can look into them and our customer support team is always there to walk you through the steps and process. Please feel free to discuss this with us whenever you need any help from our side. We look forward to serving you again. Team CedCommerce"
Customer service was very helpful through the chat. He walked me through the errors I was having when setting up products and uploaded the first one for me. Thank you!
"Hello, We are immeasurably appreciative that you took the opportunity to leave us this amazing review. Our Team will be glad to peruse your review. Please stay connected with us along these lines. We are consistently here to support you, limitlessly. Much appreciated and Regards. Team CedCommerce!!"
Overall the App is great and easy to use. We had some challenges setting up the Amazon Account that CED help us with through WhatsApp. They were quick to respond and ready to jump on a screen share to verify the Amazon Account settings. I come from a Software Engineering background and lead teams of developers to build custom websites that scale 300+ million dollars. The CED integration to Amazon is solid. Part of the integration, I was working with multiple App providers to sync orders to a 3PL store. We had one challenge with our 3PL requesting a field to be filled out during order import, which CED completely really quickly for us to move forward with our project. I'm starting to crack away on adding all our items to the Amazon store. We work with a large amount of creators and we will install the App on our creator marketplace to sell all the products on Amazon. Thank you for the awesome customer support. One of the best I have seen in awhile.
"Hello, We are immeasurably appreciative that you took the opportunity to leave us this amazing review. Our Team will be glad to peruse your review. Please stay connected with us along these lines. We are consistently here to support you, limitlessly. Much appreciated and Regards. Team CedCommerce!!"
What a great company!! I have spoken to them on 2 occasions and they have solved my problems super fast and efficiently! I recently had the pleasure of using a product and receiving support from their team, and I must say, I am thoroughly impressed! The product itself exceeded my expectations in terms of functionality and ease of use. It has truly made my life easier and more efficient. But what really stood out to me was the exceptional support I received from the team. They were prompt, courteous, and incredibly knowledgeable about their product. They went above and beyond to ensure that all of my questions were answered and that I was completely satisfied with my experience. Overall, I would highly recommend this product and its support team to anyone in need. They truly care about their customers and their product, and it shows in everything they do. Keep up the fantastic work. Thanks for everything!!
"Much obliged to you Soap & Paper Factory, We are glad to see your positive feedback and happy to have a superb customer like you. Our app consistently centers around automation. It effectively integrates your Shopify store with your Amazon account so that your items get listed rapidly on Amazon, and your Amazon orders are fetched consequently from your Amazon account to your Shopify store. The team is consistently available to help you. Stay Connected! Team Cedcommerce!!"
Cede has done an incredible job on support and with their technology by linking all sales channels. Great Job!
"Thank you for sharing your kind words with us here. The Amazon integration automates your inventory syncing from the Shopify store to the Amazon marketplace. Through Amazon integration app, you can list your Shopify products on Amazon marketplace in bulk. The Template section reduces all your manual work. The bulk actions do not require lots of time, within a few minutes, your products get listed on the Amazon marketplace and can start earning from there. When any seller gets connected with CEDCOMMERCE, we assigned a personal account manager who assists them on each step and always has an answer for each query. We always welcome you to without any hesitation, reach out to us whenever you need any assistance from our side. We look forward to serving you again. Team CedCommerce"
Thank you so much for your help in guiding me through the process in setting up my Amazon Seller Central account. CED Team was very patient knowledgeable and helpful. I truly appreciate the promptness in assisting me. Thanks
"Thank you, for your appreciation. Wish to have a great business relationship with you. We always try to provide instant support to our clients, and we try to make them experts so that they can solve their concerns in the future without anyone's help. Team CedCommerce
This app has some issues that may negatively impact your experience. Unfortunately, if you sell in multiple Amazon markets, you may face some difficulties with SKU connections as the app does not support multiple connections. In addition, there have been instances where products have randomly stopped syncing, causing confusion and frustration. For example, the SKU's may contain random numbers, preventing the correct import of orders. While the support team is responsive, they are unable to provide solutions to these issues, leaving users with a partially functioning app. This can be a frustrating experience for those who rely on the app for their business needs.
Wonderful service. mannu singh is the best guy to answer all of your question Im exciting to see the refult!!!
"Thank you, for your appreciation. Wish to have a great business relationship with you. We always try to provide instant support to our clients, and we try to make them experts so that they can solve their concerns in the future without anyone's help. Team CedCommerce
I haven't uploaded my products yet, but so far customer service has been SUPER helpful and quickly available to answer all my questions. Looking forward to using this app to sync my Shopify & Amazon Handmade stores.
"Thank you, Le Serey, We are glad to see your positive feedback and happy to have an excellent client like you. The integration app always focuses on automation. It easily integrates your Shopify store with your Amazon account so that your products get listed quickly on Amazon, and your orders fetch automatically from the Amazon marketplace to your Shopify store. The support team always here to assist you. Stay Connected! Team CedCommerce"
Review #1 The tech support staff was very helpful. I started to use this app 1 hour ago, and I am already uploading my listings on Amazon. I hope the result is great. Review #2 After using this app for about a week, I already sold one from Amazon!! I had bumped into a few small problems,, which I already expected, but more important thing is that they are really quick and helpful to fix the problems..
Hello, We are incredibly grateful that you took the time out to leave us this review. Our Team will be happy to read your reviews. Please stay connected with us in this way. We are always here to help you, infinitely. Thanks & Regards. Team CedCommerce!!
So helpful! They helped me understand what to do and make the necessary adjustments to fix the errors.
Hello, We are incredibly grateful that you took the time out to leave us this review. Our Team will be happy to read your reviews. Please stay connected with us in this way. We are always here to help you, infinitely. Thanks & Regards. Team CedCommerce!!
Excellent support with my doubts to active my listing, the communication was great and he help me with the other issues. Thanks.
Hello, We are incredibly grateful that you took the time out to leave us this review. Our Team will be happy to read your reviews. Please stay connected with us in this way. We are always here to help you, infinitely. Thanks & Regards. Team CedCommerce!!
Wonderful experience with setting up the CedCommerce app. I had a lot of questions as we are new to Amazon Seller Central. It was very easy to request a consultation and the support person was incredibly helpful, walking me through the set up step by step. I have a good understanding of how things work now. Looking forward to getting everything configured and using this app!
"Much obliged to you Upper Park Disc Golf, We are glad to see your positive feedback and happy to have a superb customer like you. Our app consistently centers around automation. It effectively integrates your Shopify store with your Amazon account so that your items get listed rapidly on Amazon, and your Amazon orders are fetched consequently from Amazon account to your Shopify store. The team is consistently available to help you. Stay Connected! Team Cedcommerce!!"
Very good and helpful support by Mannu. Extremely friendly and straight to the point! I recommend CedCommerce to everyone who wants to link their Shopify to the Amazon Account and always be backed up by a professional team.
"Thank you, Faroel Seifenmanufaktur, We are glad to see your positive feedback and happy to have an excellent client like you. The integration app always focuses on automation. It easily integrates your Shopify store with your Amazon account so that your products get listed quickly on Amazon, and your orders fetch automatically from the Amazon marketplace to your Shopify store. The support team always here to assist you. Stay Connected! Team CedCommerce"
Customer Support has been very helpful assisting me with set up my Amazon Seller account. They even can chat with you anytime on the What's App! I'm very thankful for them!
Hello, We are incredibly grateful that you took the time to leave us this review. Our Team will be happy to read your reviews. Please stay connected with us in this way. We are always here to help you, infinitely. Thanks & Regards. Team CedCommerce!!
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