All reviews

Rating Breakdown

  • 5
    90% (1,179 ratings)
  • 4
    3% (45 ratings)
  • 3
    1% (10 ratings)
  • 2
    1% (10 ratings)
  • 1
    5% (63 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 19, 2023

Really helpful team and very easy to get support using multiple comms methods. I now have my own WhatsApp group where I can get support any time!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 19, 2023

Incredible service. Our team was having difficulty understanding the ins and outs of listing on Amazon, but the support team was very helpful.

Store

SEEK

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2023

there support is amazing - very helpful and friendly. Took the time to assit with the issue i was facing - offcorse not a fault of the app but my listings. Super friendly and made the write choice by using this company!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2023

When I contacted the service department, they helped me out with how to set up my cedcommerce to the shopify account and ensuring that I understand every step of the process.

Using app

2 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Jan. 12, 2023

Worse Shopify App I have used!! Have wasted many hours waiting for the 'Dev' team to resolve issues...and they keep coming back. Customer service is non existent with broken promises.

Using app

9 months

Total reviews

11

Average rating

4.5

5 / 5 Share

Jan. 12, 2023

Very helpful support staff. When I had issues (because syncing with Amazon can be tricky) I connected with the support team on a Google Meet call and walked through the entire process together. All questions answered, and even improved the template. Excellent service. This is much easier than writing a Google Sheet to sync to Amazon.

Using app

7 months

Total reviews

3

Average rating

2.3

5 / 5 Share

Jan. 10, 2023

Very helpful and understanding. My wife and I were very impressed by the explanations and knowledge of the product!

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 6, 2023

Great partner! highly recommended. Working with them on 5 channels. Easy, convenient, quick reply!!.

Using app

About 1 hour

Total reviews

5

Average rating

5.0

Developer Reply

"Hello G.DeBrekht, We are immeasurably appreciative that you took the opportunity to leave us this amazing review. Our Team will be glad to peruse your review. Please stay connected with us along these lines. We are consistently here to support you, limitlessly. Much appreciated and Regards. Team CedCommerce!!"

2 / 5 Share

Jan. 5, 2023

This app started out great for us. It allowed us to do our Amazon shipments from within Shopify which gave our warehouse team just one interface to use. After 9 months or so of using the app we started getting errors. Orders weren't syncing properly to Shopify or back to Amazon. This lead to a huge amount of work from our team to try to fix a bad situation. It almost lead to us losing our Amazon account as our account health. And of course it started happening in Q4 which is crunch time.

Using app

About 1 year

Total reviews

6

Average rating

4.5

5 / 5 Share

Jan. 5, 2023

Very helpful and knowledgeable team. I have worked with them to get my listings on Amazon. They are very timely, communicative and easy to work with. I recommend them most highly.

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

"Thank you The Design Craft, We are glad to see your positive feedback and happy to have an excellent client like you. The integration app always focuses on automation. It easily integrates your Shopify store with your Amazon account so that your products get listed quickly on Amazon, and your orders fetch automatically from the Amazon marketplace to your Shopify store. The support team is always here to assist you. Stay Connected! Team CedCommerce"

5 / 5 Share

Jan. 5, 2023

I am just starting out in the world of e-commerce and if you're like me, this information can seem overwhelming. The CedCommerce representative was extremely patient and helpful when it came to setting up my first product on Amazon. He also offered several tips that would have either cost me time, more money or much frustration. This app is an extremely useful tool for building your Amazon store.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

"Hi The Amazing Zoe, Thank you so much for your review. We appreciated it! We are thrilled that you liked your experience. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation. As Amazon is a large platform, they are very particular with the listings. The app reduces your efforts so you can optimize your product listing within a few minutes as you do not need to update everything from your Shopify store. The near real-time syncing for inventory & Orders save your manual work & time. We will always welcome you without any hesitation; reach out to us whenever you need any assistance from our side! Team CedCommerce!"

5 / 5 Share

Jan. 2, 2023

I am new to listing on Amazon and this App has been extremely helpful so far. I am hoping to have all of my listings converted easily using this app.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

"Hello Fierce Creative Co, Thank you for sharing such golden words as this will work as a motivation for our entire team. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation. Reach out to us whenever you need any assistance from our side! Thank You Team Amazon by CedCommerce!"

5 / 5 Share

Dec. 30, 2022

It has been kind of difficult for me to manage all the products import to Amazon but CED Commerce has been extremely helpful throughout the process. I’m very happy with all the help provided by the whole team. Keep it up

Using app

About 1 year

Total reviews

4

Average rating

4.0

Developer Reply

"Thank you Love EVER After Gifts, for such a great review. We are incredibly grateful that you took the time to leave us this note. CedCommerce values put Seller satisfaction as a top priority, thank you for contributing to making it more useful & user-friendly. We are committed to our clients. It's clients like you that make our job excellent. We always welcome you to share your concern, and requirements with us, we will try to implement them into the app also please feel free to discuss them with us whenever you need any help from our side. We look forward to serving you again. Team CedCommerce!!"

5 / 5 Share

Dec. 30, 2022

I'm not good at setting up things but Customer service is so fast and responsive helped me everything I need thank you so much.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

"Hello sainalux, Thank you for sharing such golden words as this will work as a motivation for our entire team. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation. Reach out to us whenever you need any assistance from our side! Thank You Team Amazon by CedCommerce!"

5 / 5 Share

Dec. 28, 2022

The app is very convenient and easier to use than other apps. Customer service was also very professional and helpful. The rep stuck with me through all my inquiries and questions. Thank you

Using app

About 1 month

Total reviews

6

Average rating

4.3

Developer Reply

"Hi Sun Bright Lighting, Thank you so much for your review. We appreciated it! We are thrilled that you liked your experience. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation. As Amazon is a large platform, they are very particular with the listings. The app reduces your efforts so you can optimize your product listing within a few minutes as you do not need to update everything from your Shopify store. The near real-time syncing for inventory & Orders save your manual work & time. We will always welcome you without any hesitation; reach out to us whenever you need any assistance from our side! Team CedCommerce!"

5 / 5 Share

Dec. 28, 2022

J'ai téléchargé cette application très rapidement. J'ai eu du mal au début pour comprendre le fonctionnement, mais une fois les vidéos support visionné cela a été très rapide. Grace à une superbe assistance, très réactive, compétent, poli et agréable j'ai pu téléchargé mes premiers produits. Cela s'est fait par watsapp. Ils doivent même me contacté demain pour les autres template en attente de téléchargement!! Je suis très content et recommande cette application avec une SUPERBE ASSISTANCE!!!!!!!!!!!!!!!!!!!!!

Using app

20 days

Total reviews

4

Average rating

5.0

Developer Reply

"Bonjour Bijoux par Nawel, Merci beaucoup pour votre avis. Nous l'avons apprécié ! Nous sommes ravis que vous ayez aimé votre expérience. Nous sommes fiers d'offrir un service exceptionnel à chaque client, et nous sommes ravis de recevoir vos compliments et votre appréciation. Comme Amazon est une grande plate-forme, ils sont très particuliers avec les listes. L'application réduit vos efforts afin que vous puissiez optimiser votre liste de produits en quelques minutes car vous n'avez pas besoin de tout mettre à jour depuis votre boutique Shopify. La synchronisation en temps quasi réel pour l'inventaire et les commandes vous fait gagner du temps et du travail manuel. Nous vous accueillerons toujours sans aucune hésitation; contactez-nous chaque fois que vous avez besoin d'aide de notre part ! L'équipe CedCommerce !"

5 / 5 Share

Dec. 27, 2022

The reply by the service crew is fast and a big help getting my products onto Amazon. The guys have patience and a great understanding of what to do.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

"Hello, BicycleAddicted, We are glad to see your review of the Amazon integration app. As Amazon is a large marketplace, our developer has created a user-friendly app to sell on the Amazon marketplace quickly. When any client connects with us, we always try to help clients start their selling journey successfully on Amazon. The integration app connects your Shopify store with the Amazon marketplace. We know that inventory gets updated in the Shopify store every time, so we aggressively look for real-time syncing among the Shopify<=>app<=>Amazon marketplace. Always feel free to reach out to us!! I wish to have a great business relationship with you. Please stay connected with us !! Team CedCommerce"

5 / 5 Share

Dec. 25, 2022

Amazing CS support i was having issue while uploading products to amazon but Thanks to CS Team they really assist me regarding my all queries. Cheers

Using app

3 months

Total reviews

7

Average rating

5.0

Developer Reply

"Hello Beyond Threads Ltd., Thank you for sharing your kind words with us here. At CedCommerce, we are passionate about providing satisfactory services to our clients. We have provided the help sections(including FAQs, Videos, and docs) for your assistance. We always welcome you to without any hesitation, reach out to us whenever you need any assistance from our side. Feel free to reach out to us anytime!! Team CedCommerce"

5 / 5 Share

Dec. 22, 2022

Excellent and fast speed customer service! He walked me through all the steps with details and patience.

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

"Thanks, Primrose, we are glad to see that you discovered our application the best solution for your business. We welcome you being a faithful client and are glad that you shared the word about us. Being an Integration service provider, we generally attempt to decrease human efforts and automate things for enhancing your experience every time you use our app. At CedCommerce, we put customer satisfaction a top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again. Please stay Connected with us! We're always here for you. Team CedCommerce!!"

5 / 5 Share

Dec. 21, 2022

Customer service is very helpful when issues come up and are willing to take steps help remedy it however they can.

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

"Much obliged to you, iVideosongs Ltd. We are happy to know that you cherished your experience. We invest heavily in giving extraordinary support to each client, and we're eager to get your commendations and appreciation. Stay Connected.. Team CedCommerce"