CedCommerce Amazon Channel
Selling on Amazon becomes Easy with the Amazon Sales Channel
Rating
4.6
feedback
1,076
chart
#203
All reviews
Review RSS Feed
March 30, 2023
Great assistance from the team. The services were prompt and the availability of the team for assistance is great.
"Thank you, Wear London! We are glad to see your positive feedback and happy to have an excellent client like you. The integration app always focuses on automation. It easily integrates your Shopify store with your Amazon seller account so that your products get listed quickly on Amazon, and your orders fetch automatically from the Amazon marketplace to your Shopify store. The support team always here to assist you. Stay Connected! Team CedCommerce"
May 2, 2023
Need to update this. The app went down for maintenance in the middle of the day without any notice or notification. When contacted the support they had no ETA has to by when this will come back.
Hello H S Johnson team, We sincerely apologize for the inconvenience caused by the unexpected maintenance downtime of our app, which occurred without prior notice or notification. We understand how this can disrupt your workflow. Regarding the support response, we regret that we couldn't provide you with an estimated time for the app's return. We acknowledge this as an area for improvement in our communication. We have taken your feedback to heart and are committed to ensuring that such situations never happen again. We would like to invite you to give us another opportunity to serve you. We promise to provide you with the best level of service and a more reliable experience moving forward. Best Regards Team CedCommerce
March 29, 2023
Customer support is excellent! I had many questions when starting and all were resolved through calls, and chat.
"Hello, New Living Style, We are glad to see your review of the Amazon integration app. As Amazon is a large marketplace, our developer has created a user-friendly app to sell on the Amazon marketplace quickly. When any client connects with us, we always try to help clients start their selling journey successfully on Amazon. Always feel free to reach out to us!! I wish to have a great business relationship with you. Please stay connected with us !! Team CedCommerce"
March 31, 2023
Highly recommend! Got great, fast, helpful service and fixed my issues. I had to ask for help several times, and was treated respectfully in every instance. It's really good to have this service. I am not a computer guru and appreciate getting help in this area!
"Hi MnMDesigns, We are happy to know that you cherished your experience. We invest heavily in giving extraordinary support to each client, and we're eager to get your commendations and appreciation. We make a substantial effort to meet desires like yours, and we're glad to hear we hit the imprint for you. Team Cedcommerce!!"
March 29, 2023
Great service from Praveen, very good communication and always happy to help with any issues. Would defo recommend.
"Hello The Tiny Bed Company™ Thank you for sharing such golden words as this will work as a motivation for our entire team. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation. Reach out to us whenever you need any assistance from our side! Thank You Team Amazon by CedCommerce!"
March 28, 2023
Quick and excellent support helping set up our Shopify x CedCommerce integration, Thank you for answering all my questions.
"Hello Zwift Sandbox 1, We are happy to know that you cherished your experience. We invest heavily in giving each client extraordinary support, and we're eager to get your commendations and appreciation. The team works very diligently, and it will provide us with great encouragement to keep doing what we are doing. We are always open to discussions on Suggestions, requirements, and concerns. Ever feel free to reach out to us!! Please stay connected with us !! Team CedCommerce"
March 28, 2023
Very great! Nupur was really good at explaining everything to me, and helping to understand and apply what she thought me and was very patient throughout the whole process.
"Thank you, Adorenova. We are incredibly grateful that you took the time to leave us this note. CedCommerce values put Seller satisfaction as a top priority; thank you for contributing to making it more useful & user-friendly. Our app has many features, you can look into them and our customer support team is always there to walk you through the steps and process. Please feel free to discuss this with us whenever you need any help from our side. We look forward to serving you again. Team CedCommerce"
March 28, 2023
Beware of this company. This app charges you for every sale made on Amazon whether or not it is processed by their app. In effect, they are cheating their customers by inflating the number of orders processed to include all your amazon orders. Not just the orders for products in Shopify processed in the app. When I noticed the number of orders processed in the app kept increasing even for products I do not have in Shopify I contacted them and they denied it. After I showed them screenshots proving their app was charging me for orders it was not processing they then told me they also charge for "failed orders" which are orders not linked to products on Shopify.
March 27, 2023
Excellent! useful in helping to link with amazon the sku codes which i couldn't do easily elsewhere. Thank you
Hello OptiBiotix Online, Thank you for sharing such golden words as this will work as a motivation for our entire team. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation. Reach out to us whenever you need any assistance from our side! Thank You Team Amazon by CedCommerce!
March 25, 2023
The CED staff are really very helpful. They are always ready to answer all your questions and concerns. I've learned a lot of things every time I chat with them. I recommend to used CED app.
"Hello Jewelry Gifts For Family, Thank you for your kind words! We wish to have a great business relationship with you. As Amazon is a large marketplace, our developer has created a user-friendly app to sell on the Amazon marketplace quickly. When any client connects with us, we always try to help clients start their selling journey successfully on Amazon. We will always welcome you without any hesitation, reach out to us whenever you need any assistance from our side.!! Team CedCommerce
March 25, 2023
Tolle App, habe viele ausprobiert und keine hat gut funktioniert, diese ist super einfach zum einbinden und funktioniert einwandfrei. kann ich nur weiter empfehlen wenn man vor hat auf Amazon Erfolg zu haben.
"Hello Black Label Coffee, Thanks for taking the time to share your prestigious opinion on the "Shopify app store" with other users. We always welcome you to without any hesitation, reach out to us whenever you need any assistance from our side. Team CedCommerce!!"
March 20, 2023
Very helpful as I am very lost with Amazon. The customer service rep helped me through it and was not in a rush at all until it was fixed. Very happy with the service. Thank you!
"Hello Our Special Moments, Thank you for sharing such golden words as this will work as a motivation for our entire team. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation. Reach out to us whenever you need any assistance from our side! Thank You Team Amazon by CedCommerce!"
March 18, 2023
Praveen gave me great service today and he is the first person that I think really cared to help when I chatted with their support team. I am very thankful to him. However, the app has given us nothing but issues from the first day of using it over a year ago. We have been put on probation by Amazon a number of times due to inventory levels not syncing correctly, products being listed that we no longer have in stock, and many other items. We never had issues like that with a previous provider.
March 17, 2023
Overall the staff member was very friendly and patient which is good. We had lots of issues with my mic and lack of knowledge but he still tried his best to explain what was happening. Will contact again if have issues. make sure you have a decent mic when talking to them or it's really difficult.
"Much obliged to you, dvproduct, We are happy to know that you cherished your experience. We invest heavily in giving extraordinary support to each client, and we're eager to get your commendations and appreciation. Stay Connected. Team CedCommerce"
March 16, 2023
We just start to use this app and still learning how to use the features. But support is prompt and efficient. Will recommend.
"Dear fashionforless, We are thrilled that you loved your experience. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation. As Amazon is a large platform, therefore, they are very particular with the listings, and the app reduces your efforts with the bulk actions, Template sections so within a few minutes you can optimize/customize your products listing, you do not need to update everything from your Shopify store. The near real-time syncing for inventory & Orders save your manual work & time. CEDCOMMERCE assigned a DEDICATED ACCOUNT MANAGER, always available to provide 24*7 support via email, calls, Skype, WhatsApp, Online Live chat system. The account manager helps you from the start to complete the setup of the Amazon account and also assists you in getting more & more sales on marketplaces. We always welcome you to without any hesitation, reach out to us whenever you need any assistance from our side. Team CedCommerce"
March 15, 2023
I tried another Amazon Channel app originally and just could not get it to work. Not only is this app better but their tech support is far more superior! And I almost gave up on adding our products to Amazon! Thank you for being so responsive and helpful!
March 14, 2023
Excellent customer service and walk-through on how ease mapping attributes and listing products to Amazon is. App is seamless once the fields are intertwined together. App is good apart from its competitors. UI is easy and simply enough.
"Thank you, InvestmenTees, for your appreciation. Wish to have a great business relationship with you. We always try to provide instant support to our clients, and we try to make them experts so that they can solve their concerns in the future without anyone's help. Team CedCommerce"
March 10, 2023
Nash goes above and beyond to walk me through the process patiently. Thank you so much. I really appreciate it.
Hello MAIA HOMES, Thank you for your kind words! We wish to have a great business relationship with you. As Amazon is a large marketplace, our developer has created a user-friendly app to sell on the Amazon marketplace quickly. When any client connects with us, we always try to help clients start their selling journey successfully on Amazon. We will always welcome you without any hesitation, reach out to us whenever you need any assistance from our side.!! Team CedCommerce
March 7, 2023
very good experience so far, the support is very fast and helpful. The app does its job well. We were able to add 1000+ products to Amazon within minutes. Also the order sync works as it should
Hello muunchy.de, We are immeasurably appreciative that you took the opportunity to leave us this amazing review. Our Team will be glad to peruse your review. Please stay connected with us along these lines. We are consistently here to support you, limitlessly. Much appreciated and Regards. Team CedCommerce!!
March 3, 2023
amazing customer service, would recommend!, they were very helpful in my needs for my amazon store!!!!
"Hello ablessingindesign, Thank you for your kind words! We wish to have a great business relationship with you. As Amazon is a large marketplace, our developer has created a user-friendly app to sell on the Amazon marketplace quickly. When any client connects with us, we always try to help clients start their selling journey successfully on Amazon. We will always welcome you without any hesitation, reach out to us whenever you need any assistance from our side.!! Team CedCommerce"