All reviews

Rating Breakdown

  • 5
    81% (30 ratings)
  • 4
    3% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    3% (1 ratings)
  • 1
    14% (5 ratings)
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5 / 5 Share

May 24, 2021

The interface is very user friendly and the support the attentive team provides is incredible. Really great app for anybody looking to scale their SMS marketing.

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Eva NYC

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 20, 2021

Love the deep integration with Shopify attentive has built, we are segmenting and sending better than ever!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

May 20, 2021

Attentive has quickly become an integral part of our marketing-generated revenue (roughly half of our revenue generated from email). We asked our ESP if SMS was cannibalizing our email leads and surprisingly, our account manager told us that SMS did NOT affect our revenue from emails, if anything, it's boosting it (more eyes, more touchpoints, not as invasive). If you have not considered SMS marketing for your company's needs, try checking out a demo. It is seriously game-changing since people check their texts more than they check their emails. Our Account Manager and the attentive team have been amazing too--helpful, problem-solving, and focused more on how we can get more customers looking at our products rather than how can we generate more revenue. Customer service is responsive and thorough, and the products they have in the pipeline are going to be game-changing. Attentive is compliant with all laws involving texting so there's no need to worry.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

May 20, 2021

We love Attentive and would recommend it to anyone looking to scale the SMS/MMS program. The support is incredible.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 19, 2021

Great service! My account rep is very responsive and helpful. The platform is robust and they keep innovating. I like the automated flows you can set up and the reporting is really easy to read. If you use Klaviyo it's similar to that for flows and will feel easy to use.

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

May 19, 2021

Attentive is great! Easy to use, their team is awesome, and SMS performance since switching to Attentive speaks for itself!

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Lilla P

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 13, 2021

I'm loving Attentive so far! We're just getting going, but the interface is really straightforward and easy to use and they were exceptionally helpful while we were getting everything set up. Loving the SMS results!!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 7, 2021

Our experience with Attentive has been nothing short of excellent! Our rep is so helpful, insightful and wonderful to work with. The UI is easy to use and they're constantly putting out new product releases and listening to their users for feedback. 10/10 would recommend!

Using app

8 months

Total reviews

7

Average rating

4.9

5 / 5 Share

April 29, 2021

Easy to use, very 'attentive' customer service, and helps us add a lot more sales each month! Highly recommend!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 26, 2021

Cannot recommend Attentive enough for SMS marketing! In less than 6 months, our subscriber list has tripled and we are seeing incredible revenue numbers. But, I think the best part about Attentive is their fantastic support team. We have a dedicated success manager who is constantly optimizing for us and helping us grow. Their white glove team and live chat respond within minutes to any questions or issues I have. Overall, I recommend Attentive for any business looking to take their SMS marketing to the next level!

Store

KITSCH

Using app

6 months

Total reviews

25

Average rating

4.6

5 / 5 Share

April 26, 2021

The Shopify integration is easy to use as with everything Attentive touches. Highly recommend partnering with Attentive for SMS messaging!

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 26, 2021

You can't go wrong using Attentive as your SMS platform. Their integration with Shopify is seamless and easy. The Attentive dashboard is intuitive and easy to use. SMS has quickly become one of our most profitable channels, and the Attentive team has been with us all the way. They are knowledgeable, helpful, and always extremely mindful of compliance. I can't recommend them enough!

Using app

9 months

Total reviews

5

Average rating

4.8

5 / 5 Share

April 26, 2021

Our experience with Attentive has been nothing short of amazing; we're very impressed by how quickly SMS marketing has become a dependably strong channel for our sales.

Store

ohsnap

Using app

Over 2 years

Total reviews

4

Average rating

4.8

5 / 5 Share

April 26, 2021

Attentive has helped us significantly increase our revenue! Our client manager, Lauren, is so helpful and dedicated to assisting us in growing our business! It is very easy to use the interface and they are always adding new features and updates to improve the experience! We are very happy with Attentive

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 11, 2021

Attentive is hands down the best sms marketing provider out there, no question. We saw immediate results right off the bat when we installed it over a year ago. Now they are an internal part of our marketing communications. Also, their staff is amazing to work with and always pushing the envelope to test new functions to create a better user & customer experience. Can't recommend them enough!

Using app

About 2 years

Total reviews

5

Average rating

5.0

1 / 5 Share

Oct. 30, 2020

Very disappointing. Attentive will ONLY work with you if your traffic is at 2500K or higher; because" this is where they see the conversion at." When I asked point-blank, "you won't work with us because our traffic isn't at 2500, she wouldn't give me a straight answer yes or no, which tells me what else are they shady in other areas. This company had no need for the small business'. Very disheartening.

Using app

3 months

Total reviews

1

Average rating

1.0

5 / 5 Share

July 15, 2020

We have been using Attentive for about a year now, seriously they are the BEST SMS marketing company ever. I was hesitant at first from using sms as a new marketing tool but so glad I jumped in full force. Our conversion ratio increased including our revenue dramatically since using Attentive. Regarding their support, any questions you have they are answered swiftly and they dont beat around the bush - the team is highly educated and willing to help you in every way so your business succeeds.

Using app

Over 3 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the kind review! We value the partnership you've invested in with Attentive and are ALWAYS here to help support!!