Attentive: SMS + MMS Marketing
SMS marketing built to help e-commerce brands increase revenue
Rating
4.2
feedback
52
chart
#3,427
All reviews
Rating Breakdown
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Jan. 19, 2024
Attentive has been a great partner to work with. They have helped our text program go from very slow and minimal, to a program that really does reach our customers and send them relevant texts. Their integration team was great to work with, and their continued support and partners have helped us many times. If you are looking for a partner to help with your text program then Attentive will be a great partner. Thank you!
Thank you for your fantastic review! We’re delighted to hear that Attentive has transformed your text program into a powerful tool for reaching your customers with relevant messages. It’s wonderful to know that our integration team and ongoing support have made a positive impact on your experience. We appreciate your recommendation and look forward to continuing to be your trusted partner in SMS marketing!
Jan. 18, 2024
Attentive works great for our team! They are trend setters and always are on the forefront of innovation in terms of proprietary features. Their support team is also amazing.
Thank you for your wonderful feedback! We're excited to hear that Attentive works great for your team and that you appreciate our commitment to innovation and proprietary features. It's also fantastic to know that our support team has made a positive impact on your experience. Your support motivates us to keep pushing the boundaries, and we look forward to continuing to help you succeed!
Jan. 16, 2024
Attentive is a terrific SMS marketing provider. Their white glove service is unmatched and has been critical for my lean marketing team. They are an internal part of our marketing communications and their employees have all been amazing to work with. They do a great job at providing you with helpful resources and tools!
Thank you for your kind words! We're so glad to hear that you consider Attentive a terrific SMS marketing provider and that our White Glove service has been essential for your lean marketing team. It's wonderful to know that our team members have been a valuable part of your marketing communications and that our resources and tools have been helpful to you. Your feedback inspires us to keep delivering exceptional service, and we're excited to continue supporting your success!
Jan. 16, 2024
Attentive has been a top notch SMS provider. It's super easy to use and the White Glove support is second to none. Chat is always available so you never have to feel stuck, you can always get an answer. Reporting is great too.
Thank you for your fantastic review! We're thrilled to hear that you consider Attentive a top-notch SMS provider and that you find the platform easy to use. It's great to know that our White Glove support and chat availability have made it easy for you to get assistance whenever you need it. We're also pleased that you're satisfied with our reporting features. Your feedback is greatly appreciated, and we're here to support your continued success!
Nov. 19, 2022
Exceptional White Glove service - professional, patient, knowledgeable and timely. I also like the automated journeys, sign-ups and SMS message. Easy to you!
June 7, 2021
Attentive has been a GREAT new asset to our business. The support team is great at start-up, and there for you as you go. So glad they are part of our program.
May 27, 2021
Attentive has been a game-changer! The interface is so easy to use, the resources are insightful, and their customer support is the best part - their white-glove team and our own account manager are there to help with everything along the way. We only wish we would have brought Attentive on sooner!
May 24, 2021
The interface is very user friendly and the support the attentive team provides is incredible. Really great app for anybody looking to scale their SMS marketing.
May 20, 2021
Love the deep integration with Shopify attentive has built, we are segmenting and sending better than ever!
May 20, 2021
Attentive has quickly become an integral part of our marketing-generated revenue (roughly half of our revenue generated from email). We asked our ESP if SMS was cannibalizing our email leads and surprisingly, our account manager told us that SMS did NOT affect our revenue from emails, if anything, it's boosting it (more eyes, more touchpoints, not as invasive). If you have not considered SMS marketing for your company's needs, try checking out a demo. It is seriously game-changing since people check their texts more than they check their emails. Our Account Manager and the attentive team have been amazing too--helpful, problem-solving, and focused more on how we can get more customers looking at our products rather than how can we generate more revenue. Customer service is responsive and thorough, and the products they have in the pipeline are going to be game-changing. Attentive is compliant with all laws involving texting so there's no need to worry.
May 20, 2021
We love Attentive and would recommend it to anyone looking to scale the SMS/MMS program. The support is incredible.
May 19, 2021
Great service! My account rep is very responsive and helpful. The platform is robust and they keep innovating. I like the automated flows you can set up and the reporting is really easy to read. If you use Klaviyo it's similar to that for flows and will feel easy to use.
May 19, 2021
Attentive is great! Easy to use, their team is awesome, and SMS performance since switching to Attentive speaks for itself!
Thank you for your positive feedback! We're so glad to hear that you find Attentive easy to use and that our team has made a great impression. It's fantastic to know that you've seen strong SMS performance since making the switch. Your satisfaction is our priority, and we look forward to continuing to support your success!
May 13, 2021
I'm loving Attentive so far! We're just getting going, but the interface is really straightforward and easy to use and they were exceptionally helpful while we were getting everything set up. Loving the SMS results!!
May 7, 2021
Our experience with Attentive has been nothing short of excellent! Our rep is so helpful, insightful and wonderful to work with. The UI is easy to use and they're constantly putting out new product releases and listening to their users for feedback. 10/10 would recommend!
April 29, 2021
Easy to use, very 'attentive' customer service, and helps us add a lot more sales each month! Highly recommend!
April 26, 2021
Cannot recommend Attentive enough for SMS marketing! In less than 6 months, our subscriber list has tripled and we are seeing incredible revenue numbers. But, I think the best part about Attentive is their fantastic support team. We have a dedicated success manager who is constantly optimizing for us and helping us grow. Their white glove team and live chat respond within minutes to any questions or issues I have. Overall, I recommend Attentive for any business looking to take their SMS marketing to the next level!
April 26, 2021
The Shopify integration is easy to use as with everything Attentive touches. Highly recommend partnering with Attentive for SMS messaging!
April 26, 2021
You can't go wrong using Attentive as your SMS platform. Their integration with Shopify is seamless and easy. The Attentive dashboard is intuitive and easy to use. SMS has quickly become one of our most profitable channels, and the Attentive team has been with us all the way. They are knowledgeable, helpful, and always extremely mindful of compliance. I can't recommend them enough!
Thank you for your glowing review! :) <3 We're thrilled to hear that you find Attentive to be an excellent SMS platform and that our Shopify integration is seamless for you. It’s fantastic that the dashboard is intuitive and has contributed to SMS becoming one of your most profitable channels. We're proud to provide knowledgeable and compliant support, and your high recommendation means a lot to us. We're excited to continue being a part of your success!