All reviews

Rating Breakdown

  • 5
    66% (865 ratings)
  • 4
    4% (57 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (9 ratings)
  • 1
    7% (88 ratings)

Reviews with Text

  • 92% (946)
Review RSS Feed Review RSS Feed

1 / 5 Share

March 31, 2026

The management never provide notice of payment due and when the payment is automatically withdrawn you will never be refunded the cash. Don't engage unless you are prepared to experience negligence personified.

Store

My Store

Using app

--

1 / 5 Share

March 31, 2026

Это самое дерьмовое приложение из всех, с кем приходилось работать !!! Закупочные цены отображает неправильно, оформление заказа доходит до трех суток ( вручную это 10 минут ! ), отслеживание наличия товара не работает. Служба поддержки вообще отдельная тема - сборище некомпетентных идиотов ! Ни в коем случае не пользуйтесь этим шлаком !!!!!

Store

PetJoy

Using app

--

Total reviews

4

Average rating

4.0

1 / 5 Share

March 27, 2026

Attention aux frais cachés et aux pratiques de facturation douteuses ! Une expérience extrêmement décevante. L'application semble intéressante au début, mais méfiez-vous des frais qui s'accumulent sans avertissement clair. Le support client est quasi inexistant lorsqu'il s'agit de demander un remboursement ou de régler un litige technique. C'est un système conçu pour vider votre compte avant même que vous ayez fait votre première vente. Passez votre chemin, il existe des alternatives bien plus honnêtes et transparentes pour le dropshipping au Québec. À fuir !

Store

Dormyx

Using app

--

Total reviews

1

Average rating

1.0

Developer Reply

Hi "Dormyx"! Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns. Please fill out this form: https://autods.typeform.com/to/aVnsRB2V so we can assist you further. We look forward to hearing from you soon. The AutoDS Team

1 / 5 Share

March 24, 2026

terrible, got charge 300$ in my first month when the app says 19.99$ a month....

Store

KA-1

Using app

About 1 month

Total reviews

1

Average rating

1.0

Developer Reply

Hi "KA-1"! Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns. Please fill out this form: https://autods.typeform.com/to/aVnsRB2V so we can assist you further. We look forward to hearing from you soon. The AutoDS Team

1 / 5 Share

March 23, 2026

Cannot get orders to ship. Still awaiting fulfillment on Christmas orders from last year.

Store

TopShop

Using app

3 months

Total reviews

4

Average rating

4.0

Developer Reply

Hi "TopShop"! Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns. Please fill out this form: https://autods.typeform.com/to/aVnsRB2V so we can assist you further. We look forward to hearing from you soon. The AutoDS Team

1 / 5 Share

March 15, 2026

There's not a single order that was placed today on my account here with auto DS that has gone through, this has never happened before it has never taken longer than a few minutes to process. Now there's orders that have been stuck in there all day. I am not good with that. This needs to be immediately correct. There's something seriously wrong here if they sit in the order all day long this has never happened before.

Using app

Over 1 year

Total reviews

1

Average rating

1.0

Developer Reply

Hi "shopcleverfit"! Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns. Please fill out this form: https://autods.typeform.com/to/aVnsRB2V so we can assist you further. We look forward to hearing from you soon. The AutoDS Team

1 / 5 Share

March 12, 2026

Bonjour, J'ai vu l'essaie gratuit, je me suis inscrite et vous m'avez facturé 315€ par PayPal sans mon consentement via mon compte Shopify. Je souhaité annuler cette facturation s'il vous plait. Je n'arrive pas à vous joindre par e-mail Cordialement

Using app

About 2 hours

Total reviews

1

Average rating

1.0

Developer Reply

Hi "ANORA Brand"! Thank you for your feedback. As discussed in our private messages, we have now fully resolved this by processing a full refund and addressing the concerns you raised. While we haven’t heard back from you since, we hope this solution reflects our commitment to your business. We wish you the very best of luck! The AutoDS Team

1 / 5 Share

March 12, 2026

I feel sorry for anyone going to use this. I had to deal with 10+ team members, two managers for more than 10 days. Yet, there is no use and finally I had to hold onto my business which was planned with AutoDS as service provider - completely unreliable.

Using app

20 days

Total reviews

2

Average rating

3.0

Developer Reply

Hi "botnbolt"! We tried to reach you to fix this issue but haven't heard back yet. Our offer to help still stands! Please contact us whenever you are ready: https://autods.typeform.com/to/aVnsRB2V The AutoDS Team

1 / 5 Share

March 9, 2026

Se suponia que tenía 35 días gratis para conocer la app, y ya me cobraron 300 dolares, ni siquiera he lanzado la tienda. Horrible , abusivos, ni siquiera eso ovale el plan mas caro

Store

Lulopi

Using app

11 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi "Lulopi"! Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns. Please fill out this form: https://autods.typeform.com/to/aVnsRB2V so we can assist you further. We look forward to hearing from you soon. The AutoDS Team

1 / 5 Share

March 2, 2026

I uninstalled this app over a month ago there still trying to charge me I think there’s a lot of apps on Shopify that do this Shopify needs to be held responsible for this since they are on there site this is not good business practice

Using app

1 day

Total reviews

1

Average rating

1.0

Developer Reply

Hi "Natural-Beautique"! We tried to reach you to fix this issue but haven't heard back yet. Our offer to help still stands! Please contact us whenever you are ready: https://autods.typeform.com/to/aVnsRB2V The AutoDS Team

1 / 5 Share

March 1, 2026

I'm no longer using the app and you keep sending me the invoice, please stop it.

Using app

14 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi "sangxinmin"! Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns. Please fill out this form: https://autods.typeform.com/to/aVnsRB2V so we can assist you further. We look forward to hearing from you soon. The AutoDS Team

1 / 5 Share

Feb. 28, 2026

Impossible to find the button where i cancel my subscription

Using app

--

Total reviews

1

Average rating

1.0

1 / 5 Share

March 2, 2026

THEY STOLE ALL MY MONEY AND THEY DON'T WANT TO REFUND. WHEN YOU CANCEL AN ORDER THEY KEEP ALL THE MONEY. THEY CHARGE WAY MORE THAN ALIEEXPRESS!! They can reply on this message to try to look good in front of new customers but they are ignoring me for days. Every time I start a new chat they say I can not start new case and they close it. Dont fall for these scammers!!

Using app

11 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi "NO SALON NAILS"! Thank you for your feedback. We’ve already reached out via WhatsApp and email (#80219451) to assist you. Could you please check those channels and get back to us? We’re ready to help. The AutoDS Team

1 / 5 Share

Feb. 26, 2026

There are many problems: inventory and prices are never updated, products cannot be edited, customer service does not reply to messages, and the order has been pending for 70 days with the package still en route and no logistics updates.

Store

My Store

Using app

4 minutes

Developer Reply

Hi "My Store"! Thank you for taking the time to leave a review. We truly want to help, and we previously shared a form to assist you further — however, we haven’t received a response. We also couldn’t locate any account under the name associated with your Trustpilot profile, which makes it difficult for us to investigate the issue and provide a resolution. If you’re still facing challenges, we kindly ask you to fill in this form https://autods.typeform.com/to/aVnsRB2V so we can support you in the best possible way. Your satisfaction matters to us, and we’re here to help whenever you’re ready. The AutoDS Team

1 / 5 Share

Feb. 24, 2026

PLEASE READ REVIEWS BEFORE INSTALLING! This app takes money out of you! Worst customer service. $200+ subscription equals 2 star overall service. There are other better apps than AutoDS do your research. Also if you request for subscription refund, don’t expect a refund at all because they love to take all your money. They don’t care about their policies, they just let you keep going in circles. WORST APP!!

Using app

30 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi "The Honey Shop"! Thank you for sharing your feedback. As we discussed in our private communication, we have now fully resolved the concern you raised. We value you as a user and are committed to supporting your business. Best of luck! The AutoDS Team

1 / 5 Share

Feb. 18, 2026

DO NOT PAY IN FULL ... PAY MONTHLY. YOU WILL GET ISSUES AUTODS WILL NOT FIX -They took my money and ran and left me with issues unresolved. Uncomprehensive! I don't do reviews, but this platform is taking the life out of me not to review worst experience ever with this platform. picking up random orders from 2025 and not syncing with new orders from 2026. picking up wrong buy prices and explaining it will be updated from draft to imported folder (products) $32 was $532 buy price! variants not splitting according to settings. bulk changes come back with error and not processed (redo, recheck, redo, recheck) when there was "no error" basically had to check and recheck work is time consuming and not being productive. Too many tech issues and still not resolved after 3 months. Just keep receiving emails from CS acknowledging raised concerns only to be told it is being reviewed =3months. no resolutions. asked to speak to a manager to handle the issues raised. NO MANAGER SENT ME AN EMAIL. PERSISTANT ISSUES AND I HAVE OVER 10+ (too much to list) If I had only 2 I understand. I was constantly on CS asking why the simplest task on their platform is not correct. It's not rocket science.

Using app

Over 1 year

Total reviews

1

Average rating

1.0

Developer Reply

Hi "MODESTTHING"! We are incredibly sorry for the frustration and the technical hurdles you’ve faced over the last few months. This is certainly not the experience we want for our users. We want to make this right immediately. Our Voice of Customer (VoC) Manager has sent a personal follow-up to your email today to ensure we bypass the standard queue and resolve the issues you mentioned. Please look for that message so we can get your store back on track. The AutoDS Team

1 / 5 Share

Feb. 16, 2026

My Experience with AutoDS: I signed up for AutoDS expecting automated dropshipping fulfillment. Instead, I experienced complete platform failure on my very first order. What Went Wrong: Customer placed order on February 12, 2026 AutoDS accepted fulfillment request at 3:00 PM For 4 days, absolutely nothing happened—no automation, no processing, no alerts I had to contact support multiple times to find out why the order wasn't being fulfilled Was told to deposit funds into my AutoDS wallet ($52.63) to process the order Even after depositing funds, AutoDS still did not process the order automatically Support finally instructed me to manually go to Walmart.com, purchase the product myself, enter shipping details, get tracking, and update the order manually in AutoDS This is not automation. This is me doing all the work while paying AutoDS for nothing. The Result: I had to refund my customer after 4 days of delays Canceled my AutoDS account immediately Filed disputes with PayPal to recover my $52.63 Removed all AutoDS products from my store Bottom Line: If you're looking for automated dropshipping, AutoDS is not the solution. Their automation failed completely on my first order, support was unhelpful, and I was told to manually fulfill orders myself—which defeats the entire purpose of using a dropshipping platform. Save your time and money. Use a more reliable platform like DSers, Zendrop, or Spocket instead. Would I recommend AutoDS? Absolutely not.

Using app

7 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi "Ascencion Gear"! Thank you for your feedback. After our Voice of the Customer Manager personally contacted you to assist you directly, our records shown that your issues were resolved to your satisfaction. Please don't hesitate to contact us again should you need further assistance. The AutoDS Team

1 / 5 Share

Feb. 15, 2026

J’ai été prélevé d’un montant de 212€ alors que ce n’était absolument pas convenu comme cela , et on ne trouve nul part de coordonnées pour joindre l’application pour demander un remboursement…

Using app

14 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi "Cars&Compagnies"! We are eager to resolve this! We’ve contacted you directly to discuss a solution. Please get back to us at your earliest convenience! The AutoDS Team

1 / 5 Share

Feb. 15, 2026

this is the wrost app that i experienced in my life because without choosing any plan you have a big due amount to pay only just installing the app

Using app

28 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi "Pretty Looks"! Thank you for the review. Our team has already reached out to you personally to handle this. We are just waiting for your reply to proceed with the solution! The AutoDS Team

1 / 5 Share

Feb. 13, 2026

muy mala experiencia

Using app

About 1 month

Total reviews

2

Average rating

1.0

Developer Reply

Hi "The Films Point"! We tried to reach you to fix this issue but haven't heard back yet. Our offer to help still stands! Please contact us whenever you are ready: https://autods.typeform.com/to/aVnsRB2V The AutoDS Team