All reviews

Rating Breakdown

  • 5
    90% (10,306 ratings)
  • 4
    7% (748 ratings)
  • 3
    1% (93 ratings)
  • 2
    0% (25 ratings)
  • 1
    1% (170 ratings)
Review RSS Feed Review RSS Feed

3 / 5 Share

Nov. 18, 2024

Store

DaGlen

Using app

26 days

Total reviews

1

Average rating

3.0

Developer Reply

Hi “DaGlen”! We appreciate your comments about our interface and want to ensure you receive the best service our team is known for providing. Every customer’s opinion matters to us as we are continually striving to improve our service. We would be even more grateful if you could let us know what we could do to make your experience better. Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further. Have a great day! AutoDS Team

3 / 5 Share

Nov. 7, 2024

This is my first time using AutoDS. I had created another store and deleted it. I followed the instructions on a You Tuber site and created another store using AI. They were supposed to be linked together. I spoke with Carlos today and he explained they were not connected and sent me the link to assist. I contacted support because my drafts would not import. I hope to have it up and running today.

Store

My Store

Using app

18 days

Developer Reply

Hi "My Store"! Thank you for sharing your feedback. We’re sorry to hear about the challenges you faced and would like to address your concerns. Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further. We look forward to hearing from you soon. AutoDS Team

3 / 5 Share

Nov. 3, 2024

Using app

2 days

Total reviews

2

Average rating

4.0

Developer Reply

Hi "TinyTots"! Thank you for sharing your feedback. It’s always valuable to hear how our members experience individual items, as every comment helps us make improvements. We attempted to reach out to you, but unfortunately, we weren’t able to connect. If you could reply to our messages, we’d really appreciate it! Have a great day! AutoDS Team

3 / 5 Share

Oct. 30, 2024

Using app

About 1 hour

Total reviews

1

Average rating

3.0

Developer Reply

Hi “Kulture Finds”! We appreciate your comments about our interface and want to ensure you receive the best service our team is known for providing. We would love to hear some additional feedback about how we could improve our service even more. Please fill out this form: https://autods.typeform.com/to/aVnsRB2V AutoDS Team

3 / 5 Share

Oct. 15, 2024

Using app

7 days

Total reviews

7

Average rating

4.4

3 / 5 Share

Sept. 22, 2024

i like it

Using app

13 minutes

Total reviews

1

Average rating

3.0

Developer Reply

Hi “GrabMore”! We appreciate your comments about our interface and want to ensure you receive the best service our team is known for providing. Every customer’s opinion matters to us as we are continually striving to improve our service. We would be even more grateful if you could let us know what we could do to make your experience better. Have a great day! AutoDS Team

3 / 5 Share

Aug. 15, 2024

The app seems to have everything, but I don't have any true directions on how to automate everything, and being my first time, it is really difficult to navigate. There is no one available for the live chat to help, I need help with this process.

Using app

About 1 hour

Total reviews

1

Average rating

3.0

Developer Reply

Hi "Kendell's"! Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns. Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further. We look forward to hearing from you soon. AutoDS Team

3 / 5 Share

Aug. 14, 2024

MY STORE GOT RESTRICTED BECAUSE PRODUCTS UPLOAD TO TIKTOK BROKE PLICY

Using app

13 days

Total reviews

4

Average rating

4.5

Developer Reply

Hi "Straight Gift"! Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns. Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further. We look forward to hearing from you soon. AutoDS Team

3 / 5 Share

Aug. 9, 2024

Sandy was amazing at searching for solutions to my issues and knowing the solutions to common ones. However, the Shopify and AutoDS backend integration settings and help articles for this sync should be improved by both companies.

Using app

6 months

Total reviews

1

Average rating

3.0

3 / 5 Share

July 22, 2024

this is a great app to do dropshipping

Using app

--

Total reviews

1

Average rating

3.0

Developer Reply

Hi “feelfreeaustralia”! We appreciate your comments about our interface and want to ensure you receive the best service our team is known for providing. Every customer’s opinion matters to us as we are continually striving to improve our service. As of now, we have already contacted you in order to investigate what we could do to make your experience better. AutoDS Team

3 / 5 Share

July 19, 2024

Its alright. So far I have had issues with sourcing request and creating a smooth system flow.

Using app

26 days

Total reviews

1

Average rating

3.0

Developer Reply

Hi "Lips Tulips"! Every customer’s opinion matters to us as we are continually striving to improve our service. We would be even more grateful if you could let us know what we could do to make your experience better. Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further. Thank you for sharing your feedback. We look forward to hearing from you soon. AutoDS Team

3 / 5 Share

June 23, 2024

hi my name is moe i need money ashen bayye mfalles ma ader yedfa3 osot l madrase w ma ma3o seyara w kl osbo3en byaatini 100 alf w birabbe7 allah jmile w bysrof kl mosreyeto aal argile thank you with love, mhmd please 7ada yaamelle adopt

Store

My Store

Using app

22 minutes

Developer Reply

Hi "My Store"! Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns. Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further. We look forward to hearing from you soon. AutoDS Team

3 / 5 Share

June 5, 2024

I only installed the app 2 Days May 16 TO May 18 and the app is trying to charge me a month in June 01/2024 Why??? My issue about store-( resolved.) Thank you for Dorina ; Auto DS Manager. Regards Choice Store.

Using app

2 days

Total reviews

3

Average rating

3.7

Developer Reply

Hi "Choice Store", We appreciate you sharing your feedback with us. We sincerely apologize for any confusion or inconvenience you may have encountered. Our aim has always been to provide clarity and transparency regarding our services. As of now, we have taken immediate steps to address your concern, and we hope that our solution has met your expectations. We eagerly await your response. AutoDS Team

3 / 5 Share

June 1, 2024

there is people out there who can't do their role as support and there those that can. I recently was having issues with verifying my account on auto ds and i spoke to 2 agents and they haven't done what the last agent i just spoke to did.

Store

My Store

Using app

2 days

Developer Reply

Hi "My Store"! Thank you for sharing your feedback with us. We are sorry to hear about your experience. We'd like to address your concerns and assist you further. Please contact us directly at [email protected] so we can discuss this matter in detail and work towards a resolution together. Looking forward to hearing from you. AutoDS Team

3 / 5 Share

May 24, 2024

All in all dont like the Customer Service, since not everyone o thr Team was competent to help me and connected me with someone else. But there was Carlos who really helped me . Really a G

Using app

10 days

Total reviews

1

Average rating

3.0

Developer Reply

Hi "LivaSkin", Thank you for sharing your feedback. We appreciate your honesty and apologize for any inconvenience you experienced with our customer service. We are thrilled to hear that Carlos was able to assist you effectively and that you found his support helpful. We continuously strive to improve our service and your feedback is invaluable in this process. If you have any further suggestions or need additional assistance, please don't hesitate to reach out. We're here to help! AutoDS Team

3 / 5 Share

May 14, 2024

BLUF: Amazing and robust platform, but if you need customer service, good luck! I started a shop 3 months ago and was working well, but their customer service is subpar by any standard. I have used them since the opening of the shop and tested them, CJDropshipping, USADrop and Zendrop, which they all have their pros and cons, but settled with AutoDS. When everything is working, it is amazing, but when you have a quick question or need customer support, you end up waiting days for a reply which they announce would be within 24 hours. I am currently exploring other platforms, since I had some errors and could not get a timely answer and ended up sourcing the product myself.

Using app

4 months

Total reviews

7

Average rating

4.7

Developer Reply

"Hi "TrendiVerse", Thank you for your feedback. I’m sorry you weren’t pleased with our customer service. However, it’s helpful to know how our members experience each individual item, as we take into consideration every piece of feedback that we come across. Please contact us at [email protected] We would be glad to address all your concerns! Have a great day! AutoDS Team

3 / 5 Share

April 11, 2024

The service works, it took a little getting used to. BUT BE WARNED, if you change your mind and have money within the auto ordering service, you have to jump through hoops and they take a percentage from the refund as well. happy shipping

Using app

5 days

Total reviews

1

Average rating

3.0

3 / 5 Share

April 12, 2024

After a number issues and frustrations with the app and the way it works, Dorina, AutoDS's Q&A Manager has reached out and has been very responsive and tried to help up with any issues in a timely manner. Not sure it's the right platform for us for TikTok Shop due non compliance and needing to self order UK based products which I didn't like, but appreciate how helpful Dorina has been to get our issues resolved and get us answers and show us how the platform works.

Using app

About 1 month

Total reviews

1

Average rating

1.0

Developer Reply

Hi "Fitzone BXD", Thank you for sharing your experience with us. We're pleased to hear that Dorina, our Quality Control Manager, was responsive and helpful in addressing your concerns. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing AutoDS.

3 / 5 Share

April 1, 2024

Terrible customer service. Unclear plan pricing and policies Cancelled my order and could not recover the status Manual Fulfilling is useless. Overall, the platform is not very intuitive and hard to use.

Using app

3 months

Total reviews

1

Average rating

3.0

Developer Reply

Hi "Pawlie Collection"! Thank you for sharing your feedback with us. We are sorry to hear about your experience. We'd like to address your concerns and assist you further. As of now, we have already contacted you and hopefully we will make it right for you 🙏🏻 Looking forward to hearing from you. AutoDS Team

3 / 5 Share

March 26, 2024

Uusi kokemus!

Store

Ihanata

Using app

14 days

Total reviews

1

Average rating

3.0

Developer Reply

Hi “Ihanata”! We appreciate your comments about our interface and want to ensure you receive the best service our team is known for providing. Every customer’s opinion matters to us as we are continually striving to improve our service. We would be even more grateful if you could let us know what we could do to make your experience better. Please contact us at [email protected] AutoDS Team