All reviews

Rating Breakdown

  • 5
    90% (9,177 ratings)
  • 4
    7% (707 ratings)
  • 3
    1% (87 ratings)
  • 2
    0% (24 ratings)
  • 1
    1% (147 ratings)
Review RSS Feed Review RSS Feed

3 / 5 Share

Dec. 31, 2023

Auto DS asks for an upfront payment of 380$ for 12 months. To see the winning products further subscriptions per month have to be purchased inside autods. To fullfill your orders you would also need to buy credits . A significant number of the products listed on autods are branded and Shopify will ask to either provide authorization documentation from the brand ordelete the product or the store will be banned from selling. The payouts gets frozen for a week as a consequence too.

Using app

14 days

Total reviews

1

Average rating

3.0

Developer Reply

Hi "THE GOOD STORE", Thank you for your feedback. I’m sorry you weren’t pleased with our pricing. However, it’s helpful to know how our members experience each individual item, as we take into consideration every piece of feedback that we come across. Please contact us at [email protected] We will be glad to suggest you potential solutions that meet your needs. Waiting for your email! AutoDS Team

3 / 5 Share

Jan. 29, 2024

Changing this review from 1 star to 3 stars because Dorina from cusomter support worked really hard to help me get the refund and I had a good experience with her. This happened after leaving 1 star review. Really disappointed with Auto DS 1. signed up for ¨mentorship program¨, got in touch and never got a response, somehow AutoDS still made me pay and told me it´s non-refundable, for a service I never got! And careful, because when you signed up for it, they never clarified there was a cost nor how much is the cost. 2. their network of suppliers are super small, expensive and super slow to respond (2 or 3 days or not ever), so I didn´t use their supplier network 3.. had to manually fulfill the order because the automatic doesn´t work (then the customer support used this excuse to not refund me ), try to understand the why and the reason, OK? 4. at the end, I filed for a refund for over a week and never heard back, just HORRIBLE customer service

Store

Warmii

Using app

2 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi "Warmii", We’re sorry to hear that you weren’t satisfied with our service. As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻 AutoDS Team

3 / 5 Share

Nov. 18, 2023

Was struggling with it. With helpful instructions provided by a representative, I feel satisfied with their service. Thanks

Using app

3 months

Total reviews

1

Average rating

3.0

Developer Reply

Hi “Hello Muscles”! Thanks for sharing your feedback. We’re glad you feel satisfied with our customer service but are sorry to hear you’re having difficulties with our platform. Your satisfaction is important to us and we look forward to getting this resolved for you quickly! Our customer service are always here to solve any of your problems :) AutoDS Team

3 / 5 Share

Nov. 19, 2023

integration is too complicated compare to other fulfillment platforms. AutoDS has too much control over my shopify store; AutoDS reedited my listing with wrong prices and support is slow to respond. When they do, my problem is not resolved and i have to reword and ask again. its been over 1 week dealing with sourcing, product orders, linking correct product and fulfillment. this could have been more easily resolved if there is live support.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi "ArtemNote"! Thank you so much for your review! We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems 🙂 Please feel free to contact us again if you need more help! AutoDS Team

3 / 5 Share

Oct. 25, 2023

Using app

3 days

Total reviews

1

Average rating

3.0

Developer Reply

Hi "Idealbyers", Thank you for taking time to write this feedback to us. Every customer’s opinion matters to us as we are continually striving to improve our service. We would be even more grateful if you could let us know what we could do to make your experience better. Please feel free to contact us at [email protected] AutoDS Team

3 / 5 Share

Sept. 24, 2023

I am not sure of the products ship world wide.

Using app

31 minutes

Total reviews

1

Average rating

3.0

Developer Reply

Hi "Ugarit Fashion", Thank you for your feedback. It’s helpful to know how our members experience each individual item, as we take into consideration every piece of feedback that we come across. We will be glad to help you with any concerns you have. Please contact us at [email protected] Waiting for your reply! AutoDS Team

3 / 5 Share

Sept. 22, 2023

Bien !

Store

MiPod

Using app

4 months

Total reviews

1

Average rating

3.0

Developer Reply

Hi “MiPod”! We appreciate your comments about our interface and want to ensure you receive the best service our team is known for providing. We would love to hear some additional feedback about how we could improve our service even more. Please feel free to contact us. AutoDS Team

3 / 5 Share

Sept. 21, 2023

Looks okay so far. A bit overhyped from ads imo

Using app

About 1 month

Total reviews

1

Average rating

3.0

Developer Reply

Hi “Luminous Luxe”! We appreciate your comments about our interface and want to ensure you receive the best service our team is known for providing. Every customer’s opinion matters to us as we are continually striving to improve our service. We hope you’ll visit us again soon so that we can deliver the exceptional experience you expected. AutoDS Team

3 / 5 Share

Sept. 20, 2023

its ok still learning

Store

My Store

Using app

29 days

Developer Reply

Hi "My Store"! Thank you for taking the time to leave us a feedback. Please contact us at [email protected] We would be glad to help you with your onboarding! We look forward to your reply! AutoDS Team

3 / 5 Share

Sept. 19, 2023

This is my 1st time using it.

Using app

About 2 hours

Total reviews

1

Average rating

3.0

Developer Reply

Hi “Gadget and Thingz”! We appreciate your comments about our interface and want to ensure you receive the best service our team is known for providing. Please contact us at [email protected] We would be glad to help you with your onboarding. AutoDS Team

3 / 5 Share

Sept. 18, 2023

Using app

6 months

Total reviews

2

Average rating

3.5

Developer Reply

Hi “Ophelia's Closet”! Thanks for sharing your feedback. Your satisfaction is important to us. Please contact us at [email protected] We would be glad to help you with your onboarding. AutoDS Team

3 / 5 Share

Sept. 10, 2023

Verry good

Using app

About 1 month

Total reviews

1

Average rating

3.0

Developer Reply

Hi “Perblaq Store”! We appreciate your comments about our interface and want to ensure you receive the best service our team is known for providing. We would love to hear some additional feedback about how we could improve our service even more. Please contact us at [email protected] AutoDS Team

3 / 5 Share

Sept. 7, 2023

visar ej pris ändring när jag ska lägga produkten

Using app

7 days

Total reviews

13

Average rating

4.8

Developer Reply

Hi "AuraGlow", Thank you so much for taking time to write this feedback to us. Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward. Please contact us at [email protected] AutoDS Team

3 / 5 Share

Sept. 6, 2023

buy expensive

Using app

13 days

Total reviews

1

Average rating

3.0

Developer Reply

Hi "Methien LTD", We’re sorry to hear that you weren’t satisfied with your experience. As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻 We tried to contact you a few times with no luck. Please contact us at [email protected] We want to help you! AutoDS Team

3 / 5 Share

Sept. 1, 2023

Seems like a great product and help when dropshipping but I am new and cant figure out how to upload products from Amazon to my store.

Using app

4 months

Total reviews

1

Average rating

3.0

Developer Reply

Hi “Furry Friendship”! Thank you for sharing your feedback. We are sorry to hear you’re having difficulties with uploading products. Your satisfaction is important to us and we look forward to getting this resolved for you quickly! Please contact us at [email protected] Waiting for your reply! AutoDS Team

3 / 5 Share

Sept. 1, 2023

Deserves a try

Store

AsaVea

Using app

About 1 month

Total reviews

1

Average rating

3.0

Developer Reply

Hi “AsaVea”! We appreciate your comments about our interface and want to ensure you receive the best service our team is known for providing. We would love to hear some additional feedback about how we could improve our service even more. Please contact us at [email protected] AutoDS Team

3 / 5 Share

Sept. 26, 2023

Auto order needs to be faster, other then that all perfect

Store

MYBYS

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi "MYBYS", We’re sorry to hear that you weren’t satisfied with our service. We want to assure you that our team is already taking actions to resolve the issue. Please contact us at [email protected] We will be glad to help you with your concern. AutoDS Team

3 / 5 Share

Aug. 13, 2023

Many products to choose from and from multiple suppliers/channels. The AutoDS market place products: I am still on the fence and not many large breed pet apparel options

Using app

9 days

Total reviews

1

Average rating

3.0

Developer Reply

Hi "Jennifer n' Daisy's Closet", Thank you for your feedback. I’m sorry you did not find what you were looking for. However, it’s helpful to know how our members experience each individual item, as we take into consideration every piece of feedback that we come across. Please contact us at [email protected] We would be glad to help you with your concern. Have a great day! AutoDS Team

3 / 5 Share

Aug. 9, 2023

The planning process is awesome. I mean, all I have to do is fund my account and let it automate. However, it take longer time to save product and when you edit the Variations.

Using app

23 days

Total reviews

1

Average rating

3.0

Developer Reply

Hello "Vibra Femme"! Thank you for your feedback. Please contact us at [email protected] We would be glad to help you with your concern. AutoDS Team

3 / 5 Share

Aug. 9, 2023

Lots of product, good thing they have a filter, so its possible to filter for merchents location, were they ship to ect.

Store

XYZ

Using app

14 days

Total reviews

2

Average rating

4.0

Developer Reply

Hello "XYZ"! Thank you for your feedback. Please contact us at [email protected] We would be glad to help you with all your concerns. AutoDS Team