Auto DS: US Dropshipping & POD
AutoDS Advanced All-In-One Shopify Dropshipping & POD App
Rating
4.9
feedback
10,302
chart
#786
All reviews
Rating Breakdown
Oct. 25, 2023
Easy to use, great concept, however very poor customer service and issue resolution. Only 2 orders, and not one processed properly through their autoservice. Customer service took days to resolve and was barely ever available to solve real issues I had. If I had a high volume of orders I don't know what I would do! They are killed my shipping times with all the delays and I've already refunded one customer, thankfully they got the second order out but barely in enough time. I was given a free month however I didn't have a chance to place an order within that time so only time can tell.
Hi "Classic Variable", Thank you for your feedback. We really want to make it right for you 🙏🏻 Please contact us at [email protected] We will be glad to help you with any concerns you have! AutoDS Team
June 1, 2023
wish it had more to it as, content to the products and what your profit abilty would be to sell the product.
"Hi "Xioeme", We’re sorry to hear that you weren’t satisfied with your experience. We really want to make it right for you 🙏🏻 Please contact us at [email protected] We will be glad to help you with any concerns you have! AutoDS Team
May 29, 2023
Initially perplexing, but through experimentation and persistence, I have gained a newfound assurance in my abilities."
Hi "Crillo Electronics", Thank you for your review. I'm sorry you faced some difficulties with AutoDS. We are trying to improve continually. We tried to reach out to you few times with no luck. Please feel free to contact us at [email protected] AutoDS Team
May 25, 2023
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Hi "shapewear", Thank you for your feedback. We tried to contact you with no luck. Please contact us at [email protected] We will be glad to help you with any concerns you have! AutoDS Team
May 15, 2023
I would give the system a 5/5 as it it great, however I do not like that the system does not cater for other currencies, I am a Shopify South African store, sourcing products from amazon US and when my products upload on to my Shopify website which is in my local currency of ZAR, the prices from auto ds do not do a currency exchange and two make it worse you can not manually override their system to add everything in your own currency.. please do cater to other currencies, as you are a growing company and you have other clients outside of Europe and America who use your app. The customer service is really good though..
Hi "MAISON LOOSH", We’re sorry to hear that you weren’t satisfied with your experience. As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻 We tried to contact you a few times with no luck. Please contact us on [email protected] AutoDS Team
May 12, 2023
Helpful, but wasn't very helpful Helpful, but wasn't very helpful Helpful, but wasn't very helpful Helpful, but wasn't very helpful Helpful, but wasn't very helpful Helpful, but wasn't very helpful Helpful, but wasn't very helpful Helpful, but wasn't very helpful Helpful, but wasn't very helpful Helpful, but wasn't very helpful
Hi "tidyspin", We’re sorry to hear that you weren’t satisfied with your experience. We tried to contact you a few times with no luck Please contact us at [email protected] so we can help you. AutoDS Team
May 4, 2023
für das was ich brauche bin ich bisher zufrieden. für mich Persönlich ist die Seite übersichtlich und einfach Hand zu haben.
Hi “FunTech Gaming”! We appreciate your comments about our interface and want to ensure you receive the best service our team is known for providing. We are trying to improve continually, and we are more than happy to listen to your potential suggestions. We tried to contact you and hopefully, we will make it right for you. AutoDS Team
May 3, 2023
Pros: Easy to use Wide range of features Affordable pricing Excellent customer support Cons: Some features are only available on the paid plan The learning curve can be steep for beginners Overall, AutoDS is a great option for dropshipping businesses of all sizes. It is easy to use and offers a wide range of features that can help you save time and money.
Hi "mummyco", Thank you for your review. We are trying to improve continually, and we are more than happy to listen to your potential suggestions. We tried to contact you and hopefully, we will make it right for you. AutoDS Team
April 30, 2023
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Hi “StrisciaShop”! We appreciate your comments about our interface and want to ensure you receive the best service our team is known for providing. We tried to contact you a few times to help you with it with no luck. Please reach out to our support by opening a ticket here: https://share.hsforms.com/12QideNaERCqYuntNVs678g46by0 We will be glad to help you with any concerns you have. AutoDS Team
April 29, 2023
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Hi "Productionsx", We tried to contact you a few times with no luck. Please contact us on [email protected] We will be glad to help you with any concerns you have! AutoDS Team
April 15, 2023
good app a little confusing I'm still figuring out all the things I'm able to do on here but its really helped me progress in my online business and I highly recommend this app to otherer users
Hi ״Helam’s store", We’re sorry to hear that you weren’t satisfied with your experience. As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻 We will be glad to help you with any concerns you have! AutoDS Team
March 12, 2023
I was charged even though I canceled my subscription, but later I had this problem resolved. other than that everything is good
Hi "TheMalikoStore", Thank you so much for taking the time to write this feedback to us. We are trying to improve continually, and we are more than happy to listen to your potential suggestions. Please feel free to contact us. AutoDS Team
Feb. 26, 2023
Everything I add to import to my shop seems to be out of stock, it is convenient to edit the product descriptions and everything in the app, but it seems that stock is limited
Hi "Penny & Smokey", We’re sorry to hear that you weren’t satisfied with your experience. As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻 We will be glad to help you with any concerns you have! AutoDS Team
Feb. 24, 2023
Good but it’s a littet bit complicadet. I i i i i i i i i i i i i i i i i i i i i i i i i i i. I i i
Hi "Safe order", Thank you for your feedback. It’s helpful to know how our members experience each individual item, as we take into consideration every piece of feedback that we come across. We will be glad to help you with any concerns you have. Have a great day! AutoDS Team"
Feb. 22, 2023
I am only doing this so i can cancle my billing because the new person get goals done thingy is blocking it
Hi "L1feCenter", Thank you for your review. We'll be happy if you can contact us so we can look into your case and see what happened and how we can sort everything out. Waiting for your reply! AutoDS Team
Feb. 27, 2023
I've had a bit of a rough time with AutoDS but overall feel as though they could be a great place for someone to start and scale their business. The team got back to me relatively quickly (within 24hrs usually) and provided decent support when i submitted tickets. There are some currency conversion/integration issues that need to be managed (sale price showing as $19.99 USD in AutoDS shows as $19.99 AUD on Shopify instead of converting)and the product research can be difficult sometimes. Definitely more beneficial to be using this when in the US opposed to Australia like me.
Hi “Bounding Over”! Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. We will pass the word to Krizza and our customer service team to let them know you enjoy working with them. They are always here to solve any of your problems! Please feel free to contact us again if you need more help 😊 AutoDS Team
Jan. 26, 2023
It's okay, it could be better. Does not provide options to choose a shipping method when suppliers have so many options. Sync does break constantly which is a headache
Jan. 15, 2023
I need more information It isn't threatening, defamatory, or being left in exchange for an incentive. If published, we may include additional details about your store to help merchants read relevant reviews.
Hi "Atpetshops", Thank you so much for taking time to write this feedabck to us. Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward. Please feel free to contact us. AutoDS Team
Jan. 10, 2023
Terrible dropshipping fulfillment app theyre just full of hidden fees that all feel unfair. In addition, their customer service is TERRIBLE as they use a system of "tickets" , and when using this ticketing service for help i never get a reply.
Dec. 28, 2022
** I have listed my reviews and the updates below in chronological order ** I tried out the system during the trial period. It appeared to work well but the problem is trying to cancel. Removing the subscription in AutoDS does not resolve them not charging your account. Even if I needed to use them again, I would not due to the run around I am getting trying to just get a refund as they automatically charged us even though we don't have a subscription with them. It is very frustrating. **UPDATE 12/25 ** After posting this review, they reached out to actively resolve this issue. They have promised to refund the payment and once I do get that, I will post an updated review. ** UPDATE 12/28/22 ** The refund posted to my credit card. I am appreciative that it was refunded. I think that they do operate a disappointing customer service experience which maintains that a customer must post a bad review to get someone to actually listen to the issue. This is reactive and sad. I would be skeptical of their work as this was a very aggressive situation where every day they were pushing for me to change my review but the refund I had to trust would be done. This felt like trying to buy my review change. I explained why I did not want to use the system, and they continue to ask if I want another trial. It is overall a bad customer experience that is a systemic issue, not an engagement one.
Hi "Joule: Waste Less", Thank you for your review. I'm sorry you faced some issues with AutoDS. As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻 We are trying to improve continually, and we are more than happy to listen to your potential suggestions. Please feel free to contact us. AutoDS Team