Auto DS: AI Dropshipping & POD

Not the greatest experience. Good at grabbing drop shipping items off of sites and adding to your store but that is about it. Lots of hidden fees for functionality that works 50% off the time. No customer service. I am sure they would charge extra for service as they charge extra for everything on top of the monthly fee. Also, item variants count towards overall product allowance( yes there is a limit, unless you pay more) if you have different sizes and colors of 1 product it adds up fast. Do your homework before purchasing, wish i would have done more. Update: Would go to zero stars if it was an option. Be careful with who you give your money too. They will not return any balance in your account nor honor any cancellation agreement.

Je n'ai pas eu à utiliser l'application et je l'ai désinstaller avant les 14 jours mais vous voulez me facturer 244 € que je n'ai pas

I paid for an entire year. They cut access after a month and ask to pay again. It's really hard to get in touch with anybody. The customer service is non existent. They already took almost USD$600 from me for the year, and now I cannot find anyone to reactivate my account or give me my money back. They are acting like a scammed company , taking people money and not giving them time to use the service they pay for. If I could give them less than 1 star, I would because that's what they deserve. This company is a scam. i want my account reactivated or I want my money back. But no one would respond me. If I could attach screenshots here to show the money I paid I would, yet, they still cut access to my account and it's been over a year. Shopify should investigate this and remove this company from the app store because they're only in it for themselves to take or better yet, to rob people trying to make a living.

After downloading this app, my credit card information was stolen and they keep trying to charge my card hundreds of dollars. This was after the fact that I uninstalled that app and deleted my account before the free trail. Do not recommend.

Installed as a trial, unistalled the app for not using it before I got taxed and however I still get to pay a usage fee of 27.83$. I am asking for immediate refund. I have never used this app to fulfill any of my orders.

I have been using these guys for years and full of regret. I've lost 2 eBay accounts because of their service failure and now today someone has stolen my Amazon account that was made only for autods and only they have my 2 step verification code no one else does, so it means without doubt someone from their company stole my Amazon account.

Honestly terrible. Would have been a great tool, but they are buggy, slow, and don't work half the time. This company is getting in its way - trying to grow fast while not fixing any issues. Update: I have a lot less faith that the 5-star reviews Autds has are legit or not backed by some type of incentive based on the emails they keep annoying me with (my opinion). It's annoying to claim they offered a solution that is nonsense, which is why I am updating this review. My original review still stands and I am honestly way less (waaay less) likely to give this company a retry. Hate when companies are just giving a canned response to save face. They honestly could be a dominating force, but again, they are getting in their own way. I should be grateful I had to deal with them though, even after overlooking a lot of things that were mentioned by others, because that forced me to take a different approach to my business model.

I had such a bad experience with AutoDs. The price and availability of a product changed when importing from the supplier website to AudtoDs platform. I lost so many sales because my AutoDs listing was showing out of stock, but actually it wasn't. And many of my products were overpriced, as AutoDs set a way wrong higher price from the supplier. I contacted them, and they fixed it, but it happened again every time I added a new product to the platform. They also charge extra to use AI features for text and to automate each order you make, which other apps have included in their subscription. Communication is a nightmare; they reply quickly but don't have a follow-up system to know your past issues. So every time a new customer service agent talks to you, you need to explain all the issues and enquiries again. They still charged me after I cancelled and filled out their form. So I had to do it again to get the refund. They have good potential. However, I lost time and money when there were many other efficient apps out there. To finalize, I received an email from Eva, the customer manager, asking why I left AutoDs. I replied with all this feedback, and in some way, the email went to the support team, and they opened a ticket saying my account was deactivated. Well, what a big mess.

Auto DS will charge for a whole year after 14 day trial without any reminders. i was trying the app in this trial time .. i didn't like it at all .. most of the people saying its good am not sure how? no details but most of the items found here are already available at cheaper price in Amazon or eBay with 1 day shipping time and even 1-2$ cheaper .. am not sure how profitable this is .. you still need to pay them 40$ a month .. with so many other things that I didn't like ... don't waste your money and time here ... also customer service is VERY BAD

Most honest review right here: Most horrific experience with this app. We installed this app, it automatically uploaded our custom "unlinked" products under the products page without authorization. Only way to remove reference to our Shopify product listings is to select those products under the products page while doing so it permanently deleted all of our products and caused us a massive amount of product and product data loss even though none of our products were actually linked and uploaded to AutoDS. Confirmation came up that said "do you want to delete these products" didn't say anything about permanently removing our listings from our store! While talking with the support they were not able to resolve this issue and not able to restore the data that their system deleted. In the process of a legal litigation regarding this issue with AutoDS

I was charged $55 x 2 on two accounts that I had already cancelled. The developers of the app get away with it by charging your credit card, and avoiding Shopify payments. I was charged without consent, cancelled my account, and was told no refund would be given for the requested amounts of $55 over two accounts. Mind you, during this time, the software did not work and we were unable to even load eBay products onto the different stores.