All reviews

Rating Breakdown

  • 5
    72% (203 ratings)
  • 4
    9% (26 ratings)
  • 3
    2% (6 ratings)
  • 2
    4% (10 ratings)
  • 1
    13% (36 ratings)
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5 / 5 Share

Aug. 11, 2022

Could not be happier-I had a query that would have taken me weeks to figure out. The team recorded a video to talk me through the solution and it’s all set up in minutes!

Using app

8 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Aug. 11, 2022

Wow. Wow. Wowww. Simply put, this app is AMAZING!! Even more so, Derek and the Tabarnapp team are excellent, helpful experts. Between their willingness to troubleshoot issues, setting up discounts and custom deals that solve the complexities we've been facing with native limitations of Shopify to their patience in explaining and helping us figure out what is needed to accomplish our desired discount sales goals, I can ONLY recommend this app and this team for your store's expanded discount or custom deal needs! Thank you Derek and team for being so awesome and helpful every step of the way. I look forward to working with you all as we head into the holiday season and beyond.

Using app

7 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 5, 2022

This app solved a complex issue we've been struggling with for years. I had a specific question and Derek offered a solution and helped promptly and kindly.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 2, 2022

Support is awesome, I got a response within 10 minutes! Great app in general for gifts and discounts!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 26, 2022

Fast support from developers, the app works great! I had some trouble understanding the difference between each type of promo and they explained me great.

Store

GRUPET

Using app

About 1 month

Total reviews

3

Average rating

5.0

4 / 5 Share

July 25, 2022

This app comes with great customer service. Appreciate that the app works with multiple currencies. Looking forward to the progress bar rolling out in August.

Using app

Over 1 year

Total reviews

2

Average rating

4.5

5 / 5 Share

July 7, 2022

This app has a great support team! They are hands on with helping their customers. I appreciate it! Thanks!

Using app

8 days

Total reviews

24

Average rating

4.0

5 / 5 Share

June 23, 2022

I've used this app to give customer segments different discounts and it works great. The customers are thrilled and it's been easy to use.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2022

Had some issues with integration with another app and they fixed it ASAP. Customer service was really fast too

Using app

3 months

Total reviews

1

Average rating

5.0

4 / 5 Share

May 11, 2022

The app was awesome in helping us implement a tiered/progressive discount experience for our customers which ultimately lead to an increase in AOV. Derek and his team were extremely diligent helping us track down a small but frustrating issue. Very excited for the updates in the coming months.

Using app

2 months

Total reviews

2

Average rating

4.5

5 / 5 Share

May 4, 2022

This app is great. Customer service is always super helpful, friendly, and quick to respond. A+ overall.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 29, 2022

Our company used this app to have multi level discounts based on dollar amount in cart - worked perfectly!

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

April 26, 2022

Exactly what I needed. So far, it's working perfectly, with no bugs at all. Developers were very helpful and quick to answer emails.

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 22, 2022

Great customer service response with any questions we have. Always very speedy, detailed and helpful.

Store

Sacla'

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the kind words, much appreciated!

5 / 5 Share

April 5, 2022

best customer support.. great app and they can even customise the code to do exactly what you want and work in with your theme!

Store

Nailuv.

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the kind words, but the greatness came from you, mainly :)

5 / 5 Share

March 3, 2022

Very good APP with the responsive customer support team, solves problems really quickly, Recommended

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2022

We have been using this app for several years and have been very satisfied. Recently there were a couple of issues with performance and we reached out for support and the problem was immediately solved. Great customer support and the product is working perfectly.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 6, 2022

So far, the app has worked exactly how it's supposed to. This has made discounts much easier for my store and my clients. Thank you!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

1 / 5 Share

Jan. 3, 2022

The app didn't work as needed. When I created a gift, it added the free gift 3 times to the cart. Then I couldn't get the help needed to figure out why. So deleted the app and went with other options. May work for some people, but when I add something and it doesn't work as described and support isn't there, I don't use the app. That's pretty straight forward.

Using app

About 2 hours

Total reviews

3

Average rating

3.7

Developer Reply

Hi, I'm sorry about the inconvenience. Did you try emailing us or submitting a ticket? I see you installed the app 2h15 ago but I don't see any request sent from your store since. It's hard for me to tell why the add was adding multiple gifts since you've uninstalled the app now, but my guess would be some other Shopify Plus Scripts (or apps) conflicting with our auto-gift feature, maybe. Let me know if you still need help. UPDATE: My colleague told me we've received a call around the same time you posted the review, but the call was coming from an Unknown Caller ID, so we weren't able to call back. I've also tried the number you have in our partner dashboard (+1 888-424-7548 ), but this is Donna Bella Hair's customer service, unfortunately wasn't able to reach the person who was testing our app.

5 / 5 Share

Dec. 15, 2021

Tabarnapp worked as advertised. Really fills in the gaps Shopify is missing. It’s easy to implement, we were up and running with our first use case within minutes, and we’ve had no issues since. Looking forward to implementing some of the more complex use cases when the need arises. If the price works for the economics of your business I would absolutely recommend Tabarnapp.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0