ADU: Automatic Discounts
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Had some issues with integration with another app and they fixed it ASAP. Customer service was really fast too
The app was awesome in helping us implement a tiered/progressive discount experience for our customers which ultimately lead to an increase in AOV. Derek and his team were extremely diligent helping us track down a small but frustrating issue. Very excited for the updates in the coming months.
This app is great. Customer service is always super helpful, friendly, and quick to respond. A+ overall.
Our company used this app to have multi level discounts based on dollar amount in cart - worked perfectly!
Exactly what I needed. So far, it's working perfectly, with no bugs at all. Developers were very helpful and quick to answer emails.
Great customer service response with any questions we have. Always very speedy, detailed and helpful.
Thank you for the kind words, much appreciated!
We have been using this app for several years and have been very satisfied. Recently there were a couple of issues with performance and we reached out for support and the problem was immediately solved. Great customer support and the product is working perfectly.
So far, the app has worked exactly how it's supposed to. This has made discounts much easier for my store and my clients. Thank you!
The app didn't work as needed. When I created a gift, it added the free gift 3 times to the cart. Then I couldn't get the help needed to figure out why. So deleted the app and went with other options. May work for some people, but when I add something and it doesn't work as described and support isn't there, I don't use the app. That's pretty straight forward.
Hi, I'm sorry about the inconvenience. Did you try emailing us or submitting a ticket? I see you installed the app 2h15 ago but I don't see any request sent from your store since. It's hard for me to tell why the add was adding multiple gifts since you've uninstalled the app now, but my guess would be some other Shopify Plus Scripts (or apps) conflicting with our auto-gift feature, maybe. Let me know if you still need help. UPDATE: My colleague told me we've received a call around the same time you posted the review, but the call was coming from an Unknown Caller ID, so we weren't able to call back. I've also tried the number you have in our partner dashboard (+1 888-424-7548 ), but this is Donna Bella Hair's customer service, unfortunately wasn't able to reach the person who was testing our app.
great app! solved our need to offer multiple automatic discounts at once. easy to use and working great for us so far.
I love the functionality but the interface is a little convoluted and takes a minute to figure out. After tinkering with the app, I was able to set up the discount I needed. Customer service was quick to respond to my questions. Would use it again.
This app allowed me to have automatic discounts apply during our Black Friday tiered discount sale! There are several other features, but it's a little confusing to use, so there's a bit of a learning curve.
Thanks for the feedback! About the confusion, we're always trying to improve the admin UI, as indeed when you are adding more features on a monthly basis, it can get crowded in there.
Derek's customer service is fantastic and the app is working perfectly for our tiered Christmas Promo.
Amazing support on a black Friday. Had a issue and they got back to me within 2 minutes via email and fixed my issue quickly. Great service thankyou
Amazing Support. Needed assistance setting up rules so all the discounts are applied properly. Derek replied within 1 hours and in some cases within less than 30min during the day.
Service à la clientèle irréprochable, il a répondu à chacun de mes emails en français jusqu'à je réussi! Ca marche en tabarn... son affaire!
This app was perfect for what we needed this holiday season!! Easy to use. Derek with the support team was extremely helpful with our questions and very responsive! We highly recommend this app!
You do not get all functionality for the monthly price, some aspects needs to be purchased separately which is not mentioned anywhere on shopify apps page.
Hi, thanks for the feedback. For the Black Friday sale ($5/mo off), we've edited the app listing page and you are right, some features requiring a one-time fee like Smart Deals and Gift extras were removed from the Shopify app listing page, for the sake of simplicity and limitation in number of characters by Shopify. We will add them back. They aren't hidden fees, though, as they are clearly identified inside the app (on the first page when you install the app and inside each screen where these features appear) and on our website as well.
I had a look at all the apps for automatic discount and this one is the best... and best customer support highly recommend.
Update : I used to give it 5 stars as its really great app! but now after the update its really really really HIGH PRICED you take % of each order whatever plan it is and it makes it very hard for us who sells in EGP which and we pay in USD which really not fair each 1 usd is 30 USD and the bank takes commision 10% of each USD transaction ... I have no idea why did you have to do that to us!!! really really disappointed and thinking yo unistall the app after over 2 years using it. ............. that was my 1st review when the payment was fair This is by far the best discount app on the market I have no idea what would my sales be without it MANY THANKS
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