ADU: Automatic Discounts
ADG - Automatic Discount & Upsells for Shopify
Rating
4.3
feedback
283
chart
#2,862
All reviews
Rating Breakdown
Review RSS Feed
Jan. 3, 2022
The app didn't work as needed. When I created a gift, it added the free gift 3 times to the cart. Then I couldn't get the help needed to figure out why. So deleted the app and went with other options. May work for some people, but when I add something and it doesn't work as described and support isn't there, I don't use the app. That's pretty straight forward.
Hi, I'm sorry about the inconvenience. Did you try emailing us or submitting a ticket? I see you installed the app 2h15 ago but I don't see any request sent from your store since. It's hard for me to tell why the add was adding multiple gifts since you've uninstalled the app now, but my guess would be some other Shopify Plus Scripts (or apps) conflicting with our auto-gift feature, maybe. Let me know if you still need help. UPDATE: My colleague told me we've received a call around the same time you posted the review, but the call was coming from an Unknown Caller ID, so we weren't able to call back. I've also tried the number you have in our partner dashboard (+1 888-424-7548 ), but this is Donna Bella Hair's customer service, unfortunately wasn't able to reach the person who was testing our app.
Dec. 15, 2021
Tabarnapp worked as advertised. Really fills in the gaps Shopify is missing. It’s easy to implement, we were up and running with our first use case within minutes, and we’ve had no issues since. Looking forward to implementing some of the more complex use cases when the need arises. If the price works for the economics of your business I would absolutely recommend Tabarnapp.
Dec. 14, 2021
great app! solved our need to offer multiple automatic discounts at once. easy to use and working great for us so far.
Dec. 12, 2021
I love the functionality but the interface is a little convoluted and takes a minute to figure out. After tinkering with the app, I was able to set up the discount I needed. Customer service was quick to respond to my questions. Would use it again.
Dec. 9, 2021
This app allowed me to have automatic discounts apply during our Black Friday tiered discount sale! There are several other features, but it's a little confusing to use, so there's a bit of a learning curve.
Thanks for the feedback! About the confusion, we're always trying to improve the admin UI, as indeed when you are adding more features on a monthly basis, it can get crowded in there.
Dec. 9, 2021
We have tried many discount apps, but this is the best working so far! Satisfied with function and support!
Dec. 1, 2021
Derek's customer service is fantastic and the app is working perfectly for our tiered Christmas Promo.
Nov. 28, 2021
Amazing support on a black Friday. Had a issue and they got back to me within 2 minutes via email and fixed my issue quickly. Great service thankyou
Nov. 26, 2021
Amazing Support. Needed assistance setting up rules so all the discounts are applied properly. Derek replied within 1 hours and in some cases within less than 30min during the day.
Nov. 26, 2021
Service à la clientèle irréprochable, il a répondu à chacun de mes emails en français jusqu'à je réussi! Ca marche en tabarn... son affaire!
Nov. 24, 2021
I haven't used this app since last BFCM but it worked great! Let's see if I remember how to get set up again! haha
Don't hesitate to contact us if you have any question!
Nov. 23, 2021
This app was perfect for what we needed this holiday season!! Easy to use. Derek with the support team was extremely helpful with our questions and very responsive! We highly recommend this app!
Nov. 21, 2021
You do not get all functionality for the monthly price, some aspects needs to be purchased separately which is not mentioned anywhere on shopify apps page.
Hi, thanks for the feedback. For the Black Friday sale ($5/mo off), we've edited the app listing page and you are right, some features requiring a one-time fee like Smart Deals and Gift extras were removed from the Shopify app listing page, for the sake of simplicity and limitation in number of characters by Shopify. We will add them back. They aren't hidden fees, though, as they are clearly identified inside the app (on the first page when you install the app and inside each screen where these features appear) and on our website as well.
Nov. 16, 2021
I had a look at all the apps for automatic discount and this one is the best... and best customer support highly recommend.
Nov. 5, 2021
I used it to create promotion with gift. It will be nice to have bulk setting since we have 1000s products needed to create gift for our loyal customers.
Thanks for the feedback, we will add the idea for a future release.
Nov. 2, 2021
The app is great, customer service is super helpful. Derek, from their team, was quickly able to set up on our page, and explained in detail how he did it as well.
Nov. 1, 2021
Amazing plugin and customer service! We are probably using the plugin a little differently than most shops - we use it as a way to giveaway merch items during our live webinars. The plugin was working well for us except in one circumstance. We sent one inquiry to Tabarnapp and not only did Derek answer our question immediately, he added some additional functionality to the plugin to solve the minor issue we were experiencing.
Oct. 27, 2021
Support is wonderful. Within 24 hours I was sent a detailed video on how to install a specific feature with our store. I recommend!
Oct. 25, 2021
We love this app! It's a great way to support retention and give back some love to customers. We're particularly obsessed with smart deals and gifting functionality. EXACTLY what we needed. Support is a bit slow sometimes confusing to work with but the app is worth it.
Nov. 7, 2021
Thanks for the response. The previous issue was resolved however one issue still remains which is discount code created in the smart deal does not work at check out. if the customer forgets to key in the discount code in Cart Page and applies discount at checkout it will not be recognized. Can you provide an option to replace the message displayed at checkout when keying in the discount code created in smartdeals.? ********************************************************************************** SmartDeal - Having a discount code link ? is Not working on your app. The app behavior is not consistent. The discount link displays some times and doesn't display at times. Trying to reach your support level 1 through your app which throws an error message. Oops your form couldn’t be submitted.
Reply to your updated review: You are right, the smart deal codes won't work when customers input them manually in the discount field at checkout. There is no way for us to edit the error message there, because Shopify owns and controls the checkout page and forbids apps to run there, for all stores (except the Shopify PLUS stores). The possible solutions would be to use a smart deal LINK instead (it could be a straight link or inside a button - and once the button is clicked, it activates the smart deal), or to run the smart deal inside an automatic promotion. Another idea if you still want to use the smart deal codes manually applied, would be to make a bold text and/or a banner in the cart page to make sure people see they can apply a deal code there. 1st reply: Hi, like mentioned via email, we have deployed a fix for showing the link on mobile devices, today (Sunday morning). The issue was caused by a script in your theme, we've identified the cause yesterday (Saturday) and then have replied to you, but our email got blocked by your mail provider. Or second email today also got denied by your mail provider. I've used my gmail address to make a followup with you, this one wasn't blocked. Side note: you have a script that reloads the page every 30 seconds or so, it’s added in the theme, which might hurt the user experience. Let us know if you need more help, with our app or anything else. Derek