All reviews

Rating Breakdown

  • 5
    72% (203 ratings)
  • 4
    9% (26 ratings)
  • 3
    2% (6 ratings)
  • 2
    4% (10 ratings)
  • 1
    13% (36 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 12, 2022

This app proved to be a bit glitchy and the support response time was not inline with expectations. We wish it would have worked out.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 25, 2021

Please i need support now im using the app and I have some problems please ay support contact me Eng.Ahmed. [email protected]

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, I've sent a login request. Let me know once it's approved. So, you want the 10% discount + a free gift, is that it? And right now only the 10% discount is working, is that right? Please read again what my colleague has described a few days ago below ↓ You want to offer a 10% discount on orders over $5000 and also offer them a free gift. In order to achieve that you first have to go to Smart Deals section and create a 10% off whole order deal, set a minimum requirements purchase of $5000 on it. You also have on the same deal, the option to enable giving a gift product. After you're done with the deal, go to the Automatic Promotions screen and create a new one. Select the deal you just created as the benefit. If you're happy with the promotion you built, don't forget to turn it on! If you need any other help, you can contact us via our support email or by opening a ticket. Thank you!

5 / 5 Share

Dec. 2, 2021

12/02 -- Update -- again these guys have been super helpful in making some important adjustments to my discounts with not only how they function but how they display. I'm very impressed with level of service !!! 10/21 Update -- This is an update to my first comments that you can read below. These guys continue to be super helpful as I request further functionality from their app. I recently needed a small but significant update to how the discounts were working for mulitple items in the cart. They had it all fixed up within a couple hours. Really excellent customer service. I highly recommend their work. I'm using this app to provide a tiered discount program to customers who meet a specific criteria and are tagged within shopify. And based on what product catagory they order from, they get a specific % off of the items within that catagory. They app is working very well. And, the customer service has been very good.

Store

TRUCK

Using app

4 months

Total reviews

3

Average rating

4.3

Developer Reply

You rock!

4 / 5 Share

Sept. 19, 2021

Excellent app. $20 000 convention in 5 weeks but it must appear next to a product. Showing at checkout is not enough.

Store

Cable5

Using app

3 months

Total reviews

8

Average rating

2.9

Developer Reply

Thanks for your feedback. The savings can be displayed in a Congrats popup and/or in the cart, before checkout. Thanks to Online Store 2.0 and Shopify's new theme engine, we'll come up shortly with more theme extensions, one of them being on the product pages.

5 / 5 Share

Sept. 3, 2021

Great app and great experience with customer service on resolving any issues I had along the way. Would recommend as it is also affordable compared to other apps.

Using app

Almost 2 years

Total reviews

4

Average rating

4.0

1 / 5 Share

Aug. 5, 2021

Hi there is a problem. I am not able to integrate the app and have been talking with your customer support. Last two days I have been requesting him to set up this app. He doesnt even respond on time and hasnt done anything. I have given all access. this is not the right way to treat customer. If there is an issue with your app let me know.

Store

Belora

Using app

3 days

Total reviews

9

Average rating

1.9

Developer Reply

Hi, we've made the setup today, let me know if it's fine. Just to clarify things, we've tried yesterday but the app wasn't installed yet (https://gyazo.com/fd77937b4ec974e73805cb68d143e00d), and you've confirmed it (https://gyazo.com/08c851ac8e4f2fd1a0ca91b2e807acf9). Only the store owner can install and approve the charge to start the free trial. We cannot do that for you, Shopify doesn't allow us (https://gyazo.com/bee6c54b2ef9b3bca5150a9c57acd15b). Thanks for your patience and understanding.

5 / 5 Share

May 30, 2022

I do like that this app allows me to stack discounts, and it was one of the only ones I found that did this. Helpful support with quick replies - I am impressed and would recommend to others.

Using app

About 1 year

Total reviews

2

Average rating

4.5

Developer Reply

Thanks for the kind words! Wish you all the success you deserve with your great skincare products!

5 / 5 Share

July 24, 2021

I initially had some compatibility issues with my Theme but I must say once these were smoothed out the app is working well. I especially love the bundle deals (I'm using BOGO -Choose 3 for $XX) this promo is working really well for me. I have also used stacked deals in the past. Derek has been kind enough to speed up my checkout and remove any incompatible features. Yes I would recommend this app as it does have a lot of features for discounts.

Using app

6 months

Total reviews

5

Average rating

3.4

5 / 5 Share

July 1, 2021

We originally used this app for a by X and get Y free but after installing it has many other excellent discounts and gift features to capitalise on. The support was the best feature of all, they responded very quickly and were more than helpful.

Using app

28 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 27, 2021

this app helps me to do discounts based of my business rules, please keep improving the app thanks for all

Using app

24 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 22, 2021

Easy to use, works as intended with plenty of flexible options. Excellent developer support with configuration.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

1 / 5 Share

June 16, 2021

Hice la configuración en modalidad de prueba y cuando se cargó el cobro de mi mensaulidad para comenzar a utilizar, Bloquea el Checkout al activar el app

Using app

3 months

Total reviews

2

Average rating

1.5

Developer Reply

Hi there, We sent a login request to investigate and fix the possible issue but we still haven't heard back from you yet. Without any access, we noticed just one big problem so far. Someone from your team, customised the "APP PROXY URL" that our app uses. Please revert it back to the original format (ex: "/tools/tabarnapp-ad/..") in order for the app to function properly. Shopify allows merchants to change this setting, but doesn't allow developers to know what value was chosen. With that in mind, our app can only work with the default value of "/tools/".

1 / 5 Share

May 19, 2021

It was difficult to use for the purpose that was portrayed in the video. I spent two days playing with it and watching videos only to loose a bunch of money to customers who recieved discounts they not have received.

Using app

5 days

Total reviews

2

Average rating

2.5

Developer Reply

Hi, sorry for the delay, and sorry about the time and money wasted. I guess it's too late now, but if it isn't, let me know and I'll record a video tomorrow for you.

5 / 5 Share

May 3, 2021

Outstanding customer support. Really responsive and helpful. they helped me in whatever i needed to configure the app in the first time

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 16, 2021

Outstanding customer support. Really responsive and helpful. I'm looking forward to see what else this app can do because I feel like I've just scratched the surface!

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2021

This app is amazing. The most detailed discounting app on shopify and support are so helpful. Allows us to manage complicated discounting on our store. Highly recommend.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 13, 2021

Setup automatic discount for certain products when buying in combo's. Took some research to understand how to use different tools in the app, but the results are great.

Using app

Over 1 year

Total reviews

2

Average rating

4.5

5 / 5 Share

Feb. 10, 2021

We've been using Automatic Discount + Gift to create a tiered wholesale discount program. Since Shopify doesn't support multiple automatic discounts through their dashboard we sought a solution. A little trouble with the installation as we needed a custom cart page. The developer worked on his day off to help us out. Very kind and very nicely developed app.

Using app

Almost 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 8, 2021

This app really helps us generate revenue! It works well with their Upsell App. This is the only app which we found where users can still use a discount code at checkout along with automatic discount being applied. Derek from customer service is helpful, thank you!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

1 / 5 Share

Feb. 3, 2021

If you want an app and a good support, this app is not the one, because I just got an issue with the app and I wrote for support but the first email answer me that I set up bad the app, I anwers again for help but after that I didn't get any response, Don't pay for this.

Using app

Almost 2 years

Total reviews

1

Average rating

1.0

Developer Reply

Hi, sorry for the delay, I was checking how the DCart app behaves alongside our app, with our app activated and deactivated. The issue is the same when our app doesn't run, it does fill the DCart discount field with %20 empty parameter (http://somup.com/crnfVho9bX). I've dropped an email to the DCart developers just now, hopefully they come back to me soon. My colleague will also try something in a few hours, when he's back at the office. We'll keep you posted via email.