All reviews

Rating Breakdown

  • 5
    74% (143 ratings)
  • 4
    11% (22 ratings)
  • 3
    3% (5 ratings)
  • 2
    2% (4 ratings)
  • 1
    10% (20 ratings)

Reviews with Text

  • 95% (184)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 22, 2021

Easy to use, works as intended with plenty of flexible options. Excellent developer support with configuration.

Using app

About 2 months

Total reviews

1

Average rating

5.0

1 / 5 Share

June 16, 2021

Hice la configuración en modalidad de prueba y cuando se cargó el cobro de mi mensaulidad para comenzar a utilizar, Bloquea el Checkout al activar el app

Using app

6 days

Total reviews

4

Average rating

3.3

Developer Reply

Hi there, We sent a login request to investigate and fix the possible issue but we still haven't heard back from you yet. Without any access, we noticed just one big problem so far. Someone from your team, customised the "APP PROXY URL" that our app uses. Please revert it back to the original format (ex: "/tools/tabarnapp-ad/..") in order for the app to function properly. Shopify allows merchants to change this setting, but doesn't allow developers to know what value was chosen. With that in mind, our app can only work with the default value of "/tools/".

1 / 5 Share

May 19, 2021

It was difficult to use for the purpose that was portrayed in the video. I spent two days playing with it and watching videos only to loose a bunch of money to customers who recieved discounts they not have received.

Using app

5 days

Total reviews

2

Average rating

2.5

Developer Reply

Hi, sorry for the delay, and sorry about the time and money wasted. I guess it's too late now, but if it isn't, let me know and I'll record a video tomorrow for you.

5 / 5 Share

May 3, 2021

Outstanding customer support. Really responsive and helpful. they helped me in whatever i needed to configure the app in the first time

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 16, 2021

Outstanding customer support. Really responsive and helpful. I'm looking forward to see what else this app can do because I feel like I've just scratched the surface!

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2021

This app is amazing. The most detailed discounting app on shopify and support are so helpful. Allows us to manage complicated discounting on our store. Highly recommend.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 13, 2021

Setup automatic discount for certain products when buying in combo's. Took some research to understand how to use different tools in the app, but the results are great.

Using app

17 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Feb. 10, 2021

We've been using Automatic Discount + Gift to create a tiered wholesale discount program. Since Shopify doesn't support multiple automatic discounts through their dashboard we sought a solution. A little trouble with the installation as we needed a custom cart page. The developer worked on his day off to help us out. Very kind and very nicely developed app.

Using app

15 days

Total reviews

7

Average rating

5.0

1 / 5 Share

Feb. 3, 2021

If you want an app and a good support, this app is not the one, because I just got an issue with the app and I wrote for support but the first email answer me that I set up bad the app, I anwers again for help but after that I didn't get any response, Don't pay for this.

Using app

9 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi, sorry for the delay, I was checking how the DCart app behaves alongside our app, with our app activated and deactivated. The issue is the same when our app doesn't run, it does fill the DCart discount field with %20 empty parameter (http://somup.com/crnfVho9bX). I've dropped an email to the DCart developers just now, hopefully they come back to me soon. My colleague will also try something in a few hours, when he's back at the office. We'll keep you posted via email.

5 / 5 Share

Dec. 17, 2020

Really happy with this app. We have many sizes and price points within each product and it allowed me to offer discounts for specific sizes/prices.

Using app

14 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Dec. 12, 2020

I installed the app on Nov 21 and after trying to set it up and even messaging the support team, I was told what I wanted to do was not possible. Uninstalled it on Nov 24 - with 3-day-free-trial period, and to my big surprise, got charged for it on my Shopify bill this morning. I just emailed support - I hope they reimburse me. This is an extra charge I was not planning in this Covid/Christmas time when every cent is important.

Using app

6 days

Total reviews

2

Average rating

2.0

Developer Reply

Hi Catherine, sorry about that. Indeed, our app makes a charge 72 hours (3 days) after the app is installed, once the free trial starts (when you select a plan and approve the charge). From what I see, you've installed and have approved the charge on November 18th and have uninstalled on 24th (https://gyazo.com/7df67181c9a8e44ce4e118675d50f16c) The only way for me to process a refund is if the app is still installed. Otherwise Shopify doesn't allow me to do so. As I can see, the app is uninstalled now. You can either re-install the app and I process the refund or contact Shopify Billing to open a refund request. Si vous voulez, je peux faire les démarches pour vous auprès de Shopify pour que vous vous fassiez rembourser. J'apprécierais en retour que vous supprimiez votre avis sur cette page. Merci et désolé, encore une fois. - Derek

5 / 5 Share

Nov. 29, 2020

I must have tried at least 8 apps to achieve what a thought was a simple tiered discount. What a relief when this app finally made it possible! What made it even better was the exceptional support provided by Derek who quickly and efficiently installed it on our theme and customized the cart display. He really saved our BFCM sale this year! Thanks so much

Store

Pitusa

Using app

9 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 23, 2020

Seeking to do 20% off entire ecatalog sale for Black Friday and Cyber Monday period for webshop www.holdupsuspenders.com

Using app

About 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 18, 2020

Automatic Discount is a great app and highly recommended. I needed some help setting up the discount in my shop and I got excellent support from Tabarnapp.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2020

I have been using shopify for over 5 years and Automatic discount is one of the best apps I have ever used with shopify. Derek is super helpful and super quick to respond. Highly recommend this app to anyone considering it.

Using app

Over 2 years

Total reviews

2

Average rating

3.5

5 / 5 Share

Oct. 30, 2020

First of all this app does what no other discount app can do. It works exactly as you need it to. We had some funky code in our theme that a previous developer had input, and Derek worked tirelessly to not only make sure Automatic Discount was working perfectly, he went above and beyond to help us understand our previous underlying issue. Derek is hands down the most impressive app developer that I have ever worked with. You will not be disappointed.

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 29, 2020

Great app! Used this for over a year now. The pop-ups and auto discounts have been beneficial for our business. Thank you!

Store

Upzy

Using app

About 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

Oct. 26, 2020

I installed this app to try free trial. I didn’t find what I was looking for and uninstalled it before it expired. But they ended up charging me and now they don’t even care to respond to my and Shopify agent’s email requesting a refund.

Using app

About 1 hour

Total reviews

2

Average rating

3.0

Developer Reply

*Update 10/27/2020: the refund is being processed by Shopify* Hi, I can see that you've first installed the app on September 21st and our script made a charge on September 30th, which happens to be after the 7-day trial ended. I didn't and still don't see the email from your store 홈쇼핑월드 nor from Shopify agent. Could you email us to [email protected]? We'll authorize the refund for sure, no worry.

5 / 5 Share

Oct. 20, 2020

I mainly used this App to create multiple Automated Discounts! Aside from that it came with a brilliant pop up feature which informs the customer that they've just received a discount. This is a huge plus because it's conversion metric as every one wants a discount, and when you're anyways giving them one you might as well make it loud and clear! It has so many different features that I haven't even begun playing with when it comes to the discount section. Aside from that it also has upsell/cross sell feature which I'm yet to play with. As for the team, they've been super prompt in helping me get set up and to answer my follow up questions. I'd highly recommend this App!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 12, 2020

App does a great job of allowing specific discount rules. It has allowed us to do multiple promo builds at one time with small modifications.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0