All reviews

Rating Breakdown

  • 5
    72% (204 ratings)
  • 4
    10% (27 ratings)
  • 3
    2% (6 ratings)
  • 2
    4% (10 ratings)
  • 1
    13% (36 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 8, 2021

This app really helps us generate revenue! It works well with their Upsell App. This is the only app which we found where users can still use a discount code at checkout along with automatic discount being applied. Derek from customer service is helpful, thank you!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

1 / 5 Share

Feb. 3, 2021

If you want an app and a good support, this app is not the one, because I just got an issue with the app and I wrote for support but the first email answer me that I set up bad the app, I anwers again for help but after that I didn't get any response, Don't pay for this.

Using app

Almost 2 years

Total reviews

1

Average rating

1.0

Developer Reply

Hi, sorry for the delay, I was checking how the DCart app behaves alongside our app, with our app activated and deactivated. The issue is the same when our app doesn't run, it does fill the DCart discount field with %20 empty parameter (http://somup.com/crnfVho9bX). I've dropped an email to the DCart developers just now, hopefully they come back to me soon. My colleague will also try something in a few hours, when he's back at the office. We'll keep you posted via email.

5 / 5 Share

Dec. 17, 2020

Really happy with this app. We have many sizes and price points within each product and it allowed me to offer discounts for specific sizes/prices.

Using app

4 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Dec. 12, 2020

I installed the app on Nov 21 and after trying to set it up and even messaging the support team, I was told what I wanted to do was not possible. Uninstalled it on Nov 24 - with 3-day-free-trial period, and to my big surprise, got charged for it on my Shopify bill this morning. I just emailed support - I hope they reimburse me. This is an extra charge I was not planning in this Covid/Christmas time when every cent is important.

Using app

6 days

Total reviews

2

Average rating

2.0

Developer Reply

Hi Catherine, sorry about that. Indeed, our app makes a charge 72 hours (3 days) after the app is installed, once the free trial starts (when you select a plan and approve the charge). From what I see, you've installed and have approved the charge on November 18th and have uninstalled on 24th (https://gyazo.com/7df67181c9a8e44ce4e118675d50f16c) The only way for me to process a refund is if the app is still installed. Otherwise Shopify doesn't allow me to do so. As I can see, the app is uninstalled now. You can either re-install the app and I process the refund or contact Shopify Billing to open a refund request. Si vous voulez, je peux faire les démarches pour vous auprès de Shopify pour que vous vous fassiez rembourser. J'apprécierais en retour que vous supprimiez votre avis sur cette page. Merci et désolé, encore une fois. - Derek

5 / 5 Share

Nov. 29, 2020

I must have tried at least 8 apps to achieve what a thought was a simple tiered discount. What a relief when this app finally made it possible! What made it even better was the exceptional support provided by Derek who quickly and efficiently installed it on our theme and customized the cart display. He really saved our BFCM sale this year! Thanks so much

Store

Pitusa

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 27, 2020

Great app and support. Special shout out to Dereck who made time on Thanksgiving/Black Friday to help us!

Using app

About 2 years

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 24, 2020

We used this app to automatically add a free gift to the cart during a sale period. Worked well and support was very responsive. Would have been better if the gift was able to be added with a coupon code but this was the next best solution. Is it frustrating that Shopify turns over basic functionality to 3rd party apps? Yes, totally. But if you have to play in this sandbox I'm glad that Tabarnapp has stepped into help.

Using app

3 months

Total reviews

1

Average rating

4.0

Developer Reply

Thanks for the review! Triggering a gift with a code is a feature we have in our short term roadmap. We'll ping you once it's ready.

5 / 5 Share

Nov. 23, 2020

Seeking to do 20% off entire ecatalog sale for Black Friday and Cyber Monday period for webshop www.holdupsuspenders.com

Using app

Over 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 18, 2020

Automatic Discount is a great app and highly recommended. I needed some help setting up the discount in my shop and I got excellent support from Tabarnapp.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2020

I have been using shopify for over 5 years and Automatic discount is one of the best apps I have ever used with shopify. Derek is super helpful and super quick to respond. Highly recommend this app to anyone considering it.

Using app

Over 2 years

Total reviews

2

Average rating

3.5

5 / 5 Share

Oct. 30, 2020

First of all this app does what no other discount app can do. It works exactly as you need it to. We had some funky code in our theme that a previous developer had input, and Derek worked tirelessly to not only make sure Automatic Discount was working perfectly, he went above and beyond to help us understand our previous underlying issue. Derek is hands down the most impressive app developer that I have ever worked with. You will not be disappointed.

Using app

About 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 29, 2020

Great app! Used this for over a year now. The pop-ups and auto discounts have been beneficial for our business. Thank you!

Store

Upzy

Using app

About 3 years

Total reviews

1

Average rating

5.0

1 / 5 Share

Oct. 26, 2020

I installed this app to try free trial. I didn’t find what I was looking for and uninstalled it before it expired. But they ended up charging me and now they don’t even care to respond to my and Shopify agent’s email requesting a refund.

Using app

About 1 hour

Total reviews

2

Average rating

3.0

Developer Reply

*Update 10/27/2020: the refund is being processed by Shopify* Hi, I can see that you've first installed the app on September 21st and our script made a charge on September 30th, which happens to be after the 7-day trial ended. I didn't and still don't see the email from your store 홈쇼핑월드 nor from Shopify agent. Could you email us to [email protected]? We'll authorize the refund for sure, no worry.

5 / 5 Share

Oct. 20, 2020

I mainly used this App to create multiple Automated Discounts! Aside from that it came with a brilliant pop up feature which informs the customer that they've just received a discount. This is a huge plus because it's conversion metric as every one wants a discount, and when you're anyways giving them one you might as well make it loud and clear! It has so many different features that I haven't even begun playing with when it comes to the discount section. Aside from that it also has upsell/cross sell feature which I'm yet to play with. As for the team, they've been super prompt in helping me get set up and to answer my follow up questions. I'd highly recommend this App!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 12, 2020

App does a great job of allowing specific discount rules. It has allowed us to do multiple promo builds at one time with small modifications.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

1 / 5 Share

Oct. 11, 2020

I was really hoping to be able to use this app to provide a better user experience for my customers using automatic discount codes. Unfortunately, we never got it to work despite implementing recommended steps by Tabarnapp. A bit of a disappointment and a giant waste of time.

Using app

About 1 month

Total reviews

3

Average rating

2.0

Developer Reply

Really sorry for the inconveniences and waste of time. We should have helped more. If it's not too late, we could make the setup for you, free of charge of course.

5 / 5 Share

Oct. 9, 2020

Really useful app that we are using since many months. If you have specific use case that you want to implement, their support is just amazing! They help by giving some really actionable hints.

Using app

Over 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 17, 2020

Very useful and easy to use. The set up with priority discount according to the product purchased comes very handy. Love it! mujerantigua.com

Store

Antigua

Using app

Over 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 14, 2020

Great app and support is very helpful! Adds a much needed functionality not included in Shopify. Highly Recommended! A+++++

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 1, 2020

The urgency that the app creates at Product Page level, which leads straight to Checkout is crucial for visitors on the fence. An exclusive offer tips the scale in our favour. Derek was absolutely amazing as he was patient with my queries, and help me create a custom flow which is reaping dividends. Derek, consider offering a premium onboarding service :)

Using app

3 months

Total reviews

2

Average rating

5.0