ADU: Automatic Discounts
ADG - Automatic Discount & Upsells for Shopify
Rating
4.5
feedback
198
chart
#3,534
All reviews
Review RSS Feed
Oct. 20, 2020
I mainly used this App to create multiple Automated Discounts! Aside from that it came with a brilliant pop up feature which informs the customer that they've just received a discount. This is a huge plus because it's conversion metric as every one wants a discount, and when you're anyways giving them one you might as well make it loud and clear! It has so many different features that I haven't even begun playing with when it comes to the discount section. Aside from that it also has upsell/cross sell feature which I'm yet to play with. As for the team, they've been super prompt in helping me get set up and to answer my follow up questions. I'd highly recommend this App!
Oct. 12, 2020
App does a great job of allowing specific discount rules. It has allowed us to do multiple promo builds at one time with small modifications.
Oct. 11, 2020
I was really hoping to be able to use this app to provide a better user experience for my customers using automatic discount codes. Unfortunately, we never got it to work despite implementing recommended steps by Tabarnapp. A bit of a disappointment and a giant waste of time.
Really sorry for the inconveniences and waste of time. We should have helped more. If it's not too late, we could make the setup for you, free of charge of course.
Sept. 1, 2020
The urgency that the app creates at Product Page level, which leads straight to Checkout is crucial for visitors on the fence. An exclusive offer tips the scale in our favour. Derek was absolutely amazing as he was patient with my queries, and help me create a custom flow which is reaping dividends. Derek, consider offering a premium onboarding service :)
Aug. 12, 2020
Great app. It allows me to make my customers' experience very easy and seamless. Great service too! Highly recommended.
Aug. 7, 2020
We use this app to give customers vlume discounts after certain amounts are reached in their shopping carts. It's good and it works:) Fantasy World Jewelry, Inc.
July 29, 2020
Fantastic technical support. They were very responsive and gave excellent tips to avoid problems in the future. Definitely recommend this app.
July 25, 2020
We searched for an app that could combine 2 different discounts on Shopify - because in Germany we have for 6 months a VAT deduction - plus our summersales. So we tried this app and it doesn't do the job at all. Besides its very complicated to set up. We tried another app that works fantastically.
Thanks for the feedback about our app, I'm sorry for the issues you encountered. May I ask you what wasn't working, or what was complicated to set up? I'm simply trying to improve the product and avoid such bad experience for other Shopify merchants. About the fact it's not able to apply 2 discounts per order, indeed it's not possible to achieve that using discount codes. Did you see in our app listing that we said otherwise? If so, please tell me and we'll adjust its content. For example, in the tagline under the app name, it says "Customers get the best one", meaning only one discount per order is allowed by Shopify. That being said, applying multiple discounts is achievable using our Smart Deal codes, which encapsulate multiple discounts into one code. And it's also possible to apply it automatically, using a rule. I understand that it's frustrating searching an app for 2 hours, trying it and not being able to set it up. I'm sorry for that, truly, though we would have loved to have the chance to app if you would have contacted us. No worry, you won't get charged, you only had the app installed for an hour or so, therefore you were still in your free trial period.
July 23, 2020
Great app, great options, very reliable (never had a bug with the discounts on my website), and good customer service. Derek was very quick to reply and to assist with troubleshooting.
July 20, 2020
work good for me, wish you could remove discount in cart or add a second discount code in the cart.
Thanks for the feedback! About the "wish you could remove discount in cart", if you refer to Shopify's automatic discount, once it applies it's locked at checkout and cannot be removed. In the case of tiered discounts (eg. 10% off if $100 in cart, 15% off if $200 in cart, etc), we recommend using discount codes and automating their application using our app's discount rules. About "adding a second discount code in the cart", that's something we're currently working on. We'll be in touch when it's live.
July 6, 2020
The discount rules work great for our store. Support has always been quick and reliable when a hiccup arises.
July 2, 2020
I am loving this app. I had to use multiple other paid apps before finally finding this one. I actually uninstalled it after realizing I didn't like the look of the icon and that it couldn't be changed. BUT! I told them about it and they actually went through all the trouble to add that feature to the app. Now you can change the look of the icon and they are the only app that I know that lets you do this. PHENOMENAL. PLUS, you can give the customer the choice of multiple gifts. That is exactly what I wanted. THANKS!
June 30, 2020
I have used this app for several years now. I recommend it to EVERYONE. Tha auto-applied codes at checkout give the average Shopify user some functionality that is otherwise only available to Shopify+ users. Support is responsive and listens to feedback from users. I've had several positive interactions with support and even when I've had issues they have been remedied quickly.
July 6, 2020
I had an issue where auto discounts weren't applying to PayPal and Apple Pay checkouts. Tabarnapp fixed the issue quickly and one of their reps, Hugo, did a great job following up with me to make sure we were having no problems. Really appreciate their response to fix the issue and taking the time to ensure everything was working for us!!
Thanks for the feedback. You are right, when Paypal & Apple Pay buttons were in the cart page (or drawer/ajax cart), our app wasn't able to apply the discount as the Shopify checkout page was skipped completely. Removing the Paypal & Apple Pay buttons from the cart page was the solution... until today. We've implemented our new Discount Applier script, which should now solve your issue. Our app will not work if people click on BUY NOW in the product pages, though, as this creates a checkout on the fly, ignoring what's currently in the cart and skipping the cart at the same time. Let me know if you get new orders missing the discount from Paypal or Apple Pay from your cart page.
June 8, 2020
App is working as expected. Developer kindly helped with display of discount price. This is much better than Shopify's automatic discount because customers can change the coupon.
Dec. 9, 2019
WARNING. DO NOT PURCHASE. I paid the developer to have them unlock options needed to give freebies away to customers. They did that and their app doesn't minus the freebies given to customers out of the inventory on hand. They said it was Shopify's fault. They will not respond nor will they refund you for anything you paid. I found this flaw out when the freebies my customers were requesting, I no longer had in stock. I had to go could all my inventory and update the system. It was a disaster. DO NOT PURCHASE. There are better apps out there with better support.
Hi, thanks for your feedback. Like we've discussed over the phone today, the $49.99 one-time fee was refunded via app credits on June 25th, 2019. About the monthly charges, we've also authorized Shopify to process the refund. As for the issue itself, the piece of info you told us today really helps us investigating: the pre-order app (Preorderly) might have conflicted with the inventory update. We had previously tested in 4 other stores (without this app installed) and all was working smoothly. That's why we previously said we couldn't replicate the issue, as the inventory level was adjusting after each free gift sold. We'll run tests in a store with the Preorderly app and come back to you with our findings.
Dec. 9, 2019
This app is extremely clever and useful for us. So far, we have mainly used the "Pre filled Cart" function, with which we can send our customers with a single call-to-action in the newsletter directly to the pre-filled shopping cart.
Nov. 5, 2019
Paid $50 just to unlock the app to find out it does not allow me to do what it literally advertises. This app claims you can create discounts based on the URL which the customer comes from (I'm trying to give a discount to customers with a .edu email). I upgraded twice and even on the advance plan there is absolutely no option for this. Not user friendly and quite frankly a waste of money since the app description misleads you to believe the app can do more than it says. I literally paid to unlock a feature that doesn't even exist. Wish I could be refunded.
Hi, first of all, thanks for your feedback. We do offer a refund, simply contact us via email to [email protected], or if you already have uninstalled the app, contact directly [email protected]. About your issue, the app doesn't claim to offer discount based on the traffic source, if that's what you meant. This is not yet implemented in our Discount rules. It claims to allow to create discount links, and by sharing them, to give a discount based on where (which link) the customer is coming from. About your need of giving a discount to @edu emails, we're currently implementing our Smart Deals feature from our Carter app into our Automatic Discount app. In the Smart Deals, it's possible to create a rule based on the email addresses, for example all students from @edu or all wholesalers from @company.com
Sept. 24, 2019
Awesome App & a good replacement of limited functions of shopify automatic discount. keep it up. I was using before an app which was using draft order to provide discount & was very poor in function, then shopify support recommended me this App & all my problems got solved
March 31, 2019
This app worked great for us for about a year. Then, suddenly in January, we had complaints about customers not being able to get through checkout without it timing out. If they had a lot of line items in their cart, it seemed like the app could not update the automatic discount code properly with so many line items. As a result of this, we lost thousands and thousands of dollars. The app developers kept shifting blame to Shopify. Once we deleted the app, we no longer had complaints or issues. It seems that the issue was a combination of something that changed on the Shopify platform, PLUS this automatic discount app that could no longer adjust the discounted pricing at checkout when there were a lot of line items in the cart (typically 50+ line items). I tried reinstalling the app this week, and two days in we started receiving the exact same complaints again. Checkout was timing out for customers so they could not place their orders. We have immediately disabled and deleted this app, and will no longer be using it again. Frustrated that the app developers did not have communication with us, and never truly followed up on the issue.
UPDATE on 05/01/2019: the issue has been resolved. ORIGINAL REPLY: First, I'd like to apologize for the issues. I understand that's very frustrating. Our side, when we first tested by disabling Automatic Discount in your store, we were still able to reproduce the issue. From what I re-read from Shopify's guru Dane, she was as well able to reproduce the issue when Automatic Discount was turned off. Our side, we did contact Shopify App team to figure out a fix. Basically, the issue comes indeed from Shopify's checkout when an order has many items and when the order is edited quite often (products added and removed from cart, quantity changed). This cause a timeout and an error message is displayed at checkout to customers. The way our app works (and many other Shopify apps and scripts), is that it relies on Shopify's checkout to work flawlessly in order to apply one or more requests. If Shopify has this timeout error, our app like many other apps, will multiply this error, because it checks every cart change to achieve its purpose: applying the right discount to the right cart content, automatically. That being said, it explains why some of the store's customers, with an equivalent huge order, see the error message at checkout (the ones editing their cart more often), while some aren't seeing the error (the ones making a straight order with one single visit to checkout). To be honest, we can't explain why the Canadian DIY Supply store didn't have any issue with it for over a year, and then around a month ago started to see this issue at checkout. Shopify should be able to answer. What we know is that, pretty often, Shopify makes changes their side (some we are aware of via their change logs, some are more "obscure" and we're either not informed of, or we miss it until a ticket is opened. We really hope Shopify can fix the source of this timeout error, therefore apps like ours relying on it won't accentuate this issue. We contacted Shopify about it and will again open a forum thread, a ticket, a post in Shopify's Slack group and any possible ways to get some awareness and "votes" to allocate Shopify ressources to fix that. Our side, we've started last week to work on a "patch", which actually is the best we can do: adding an option in our app's settings to reduce the number of requests at checkout. Doing that, some of our features won't work (for example our add-on to display the savings in cart), but for a store like Canadian DIY Supply that has huge orders, it should help a lot. We'll keep you updated about it.