ADU: Automatic Discounts
Create discounts and include free gifts with purchase
Rating
4.5
feedback
194
chart
#3,828
All reviews
Review RSS Feed
Nov. 24, 2018
**UPDATE - As frustrating as that was, the developer reached out immediately and helped us fix the issue. I want to love this app. It appears to do exactly what we need. However, we're experiencing a major issue with about 15-20% of our orders... The discount is showing on the checkout page but when a customer places the actual order, the discount isn't working. Needless to say, I am getting a lot of complaints this morning (black friday of all days).
Nov. 16, 2018
Very expensive app for Shopify Plus users, with no trial. $99/month on top of all the other fees, and who knows if it works or suits the customers needs? That said, there is little to no support. The Bold discount app however calls you and helps you to see if their app will work, it didn't for us, but the customer service was incredible. Automatic Discount - not worth it.
Thank you for the feedback. I'm sorry for the poor support. We indeed don't have any phone support, as our team is small and mostly only developers. About the 7-day trial, it starts after you select a paid subscription, not before.
Nov. 26, 2021
[Updated Nov 2021] Didn't realize I reviewed this app in 2018, so now in 2021 I'm updating it because it has improved a lot since then! We reinstalled this app for Black Friday this year and I've noticed how many new features they have built in. It can probably handle any discount scenario you can dream up. We tested a slightly cheaper competitor before downloading this, and deleted it after a day. This solved all our problems and more importantly, support has been very quick to respond. Highly recommend this app! [Nov2018] Installed the app and tried to get it to work for a max limit on discount codes. (i.e. customer gets 50% off up to a max of $100). Didn't work even though we thought it should. Contacted support and they said they'd look into it. We gave them access and they haven't logged in or responded to us in 5 days. Emailed and called but no response. We are now nearing the free trial period so we're uninstalling it. Big waste of time. Support was terrible. Wouldn't recommend.
Thanks for the feedback. Sorry for the delay of response. About the max limit on discount codes. (i.e. customer gets 50% off up to a max of $100), that's currently not possible, but we're working on it to launch that feature inside our Carter app, in early Summer 2019.
Oct. 31, 2018
it simply does not work. we've paid for both premium and for advanced rules add on but discounts don't apply. support did not help us sort this out and we're now giving it another shot addressing them in trying to sort the issue.
Thanks for the feedback.
April 6, 2018
This app is fabulous and my clients love the discount being automatically applied. One concern I have found is it doesn't always add the discount even if the cart total warrants it. I've had this happen 3 times already and after ensuring everything is still active on both the app and the coupon area, it seems to be an app mishap? I emailed the support and was referred to make an account and ask my question on some blog feed. Didn't like that at all and because I could never figure out where to post for help, I never have gotten to the bottom of why this happens. Would give this a 5 star rating if it weren't for these two hiccups.
Thanks for the reviews. We closed the Slack team (some blog feed you refer to). You were right, it wasn't working. We have a ticketing platform now.
March 19, 2018
AMAZING APP - AMAZING SUPPORT Not only does the app work REALLY good and simple, also there was someone on our sites 24/7! They even changed the app according to our recommendation. Realy great service. I can only recommend it.
Dec. 18, 2017
Excellent app. I use this on www.skincarebysuzie.com. I use it as a 3 tier discount , What would make this perfect for my needs if it had a Motivator built in, i.e. Conqrats you have a discount of $5 Spend $30 more to receive a 10% count etc for each level
Nov. 27, 2017
I don't understand what this app does that the default Shopify discounts app doesn't already do? I can get a shareable link with the discount applied already I'm willing to change my rating if presented compelling evidence
Thanks for the review. This discount links feature is indeed really similar to Shopify's shareable discount links. And that's why this part of the app is free. The main difference is the discount rules (applying discounts automatically, based on what's in the cart) as well as the add-on features like a way to display the discount & savings in the cart, to show a Congrats popup when a rule is met and a discount is applied, the prefilled carts with a discount attached to them and so on.
June 30, 2017
Works well and is doing it's job! I am using it with other apps to offer discounts over a certain amount and it is working. I think the code disappears sometimes at checkout depending on what the customer does/click/back button etc.. but I don't think it's a big problem. Overall it is working!
May 25, 2017
They must delete low reviews. So complicated and convoluted to use. NO CUSTOMER SERVICE. I use other apps on Shopify and have expected a certain level of customer service. They have this stupid Slack forum where they leave your questions unanswered. The tutorials are lacking. I don't have time to watch a 20 minute video. Would prefer to have the steps written out. I hate this, it's worthless, and I will be deleting it promptly. It's sad that Shopify is so limited that these difficult to use apps for creating work arounds have to be use (because this app only helps your create a complicated work around to have different options to Shopify's simple and lacking built-in discount options, not a direct route to implement a discount.)
Using app
About 1 month
Total reviews
1
Average rating
1.0
Thanks for the review. You are right, this Slack channel wasn't a good idea, we closed it. I believe we did improve customer support, as the team grew last few years. We have some tutorials, mainly Youtube videos, but you are right we could add more of them, and we will. About the use of the app being complicated, we redesigned the admin UI to be simpler.
May 18, 2017
Great concept but the popup refuses to work in my store. Developer said it might have to do with another app but I don't use many apps that would interfere with the cart. Discount is applied at > $35 but no popup occurs. I may cancel the app if the developer can't figure it out. *Update* Developer fixed the bug and everything works wonderful now. Thank you Derek! 5 Stars for support and great app.
March 21, 2017
Thanks for the app but I would like an app at least gives 7-free day trial for the whole functioning.. The function I want this app to achieve- I want to set up discount only for amount purchased. For example, 2.5% off orders equal or above $250.00 10% off orders equal or above $900.00 etc the thing is, the higher discount doesn't automatically apply or override the lower discount. Then this is no sense for me. --------------------------------------- Updated second day Derek Morin from [email protected] helped me out. To override the smaller discount simply "put the discount rules not from the biggest amount/discount at top to the smallest at the bottom". Now it is perfect and the app fits my need. Thank you again Derek!
March 20, 2017
Very good app for auto discount setup. work without any issues. very well made.
March 20, 2017
This is a good app for basic discounts that you want automatically added to a cart. I use it to add a discount for all orders over a certain amount, a little sweetener when people reach checkout to see a discount applied.
Feb. 3, 2017
This has helped us in many ways. The biggest is on our wholesale store where we use this to lock down access to all products unless a customer is tagged with "dealer" or "approved". If they are, then when they log-in, they see everything and can order easily. This is a simple and highly useful app. We are very grateful for it.