All reviews

Rating Breakdown

  • 5
    72% (203 ratings)
  • 4
    9% (26 ratings)
  • 3
    2% (6 ratings)
  • 2
    4% (10 ratings)
  • 1
    13% (36 ratings)
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5 / 5 Share

Aug. 7, 2020

We use this app to give customers vlume discounts after certain amounts are reached in their shopping carts. It's good and it works:) Fantasy World Jewelry, Inc.

Using app

Over 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 1, 2020

Outstanding customer service! They were able to customize some things for us and always responded quickly and clearly. I highly recommend for those who are looking for the best discount app and gifts.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2020

Very easy to set up and use. Saw an immediate increase in sales. Support was quick to respond whenever we had a question. Already using it on all our stores.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2020

Fantastic technical support. They were very responsive and gave excellent tips to avoid problems in the future. Definitely recommend this app.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

July 28, 2020

I used this app in a few minutes after loading it. Worked really well! had a ton of new business from the first few hours of using it. Highly recommend.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

1 / 5 Share

July 25, 2020

We searched for an app that could combine 2 different discounts on Shopify - because in Germany we have for 6 months a VAT deduction - plus our summersales. So we tried this app and it doesn't do the job at all. Besides its very complicated to set up. We tried another app that works fantastically.

Using app

About 1 hour

Total reviews

9

Average rating

3.8

Developer Reply

Thanks for the feedback about our app, I'm sorry for the issues you encountered. May I ask you what wasn't working, or what was complicated to set up? I'm simply trying to improve the product and avoid such bad experience for other Shopify merchants. About the fact it's not able to apply 2 discounts per order, indeed it's not possible to achieve that using discount codes. Did you see in our app listing that we said otherwise? If so, please tell me and we'll adjust its content. For example, in the tagline under the app name, it says "Customers get the best one", meaning only one discount per order is allowed by Shopify. That being said, applying multiple discounts is achievable using our Smart Deal codes, which encapsulate multiple discounts into one code. And it's also possible to apply it automatically, using a rule. I understand that it's frustrating searching an app for 2 hours, trying it and not being able to set it up. I'm sorry for that, truly, though we would have loved to have the chance to app if you would have contacted us. No worry, you won't get charged, you only had the app installed for an hour or so, therefore you were still in your free trial period.

5 / 5 Share

July 23, 2020

Great app, great options, very reliable (never had a bug with the discounts on my website), and good customer service. Derek was very quick to reply and to assist with troubleshooting.

Store

Lilova

Using app

Over 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

July 22, 2020

Works perfectly. I use it on multiple websites that I have. Very versatile, a variety of options and tons of variety. Great addition for promos.

Using app

4 months

Total reviews

4

Average rating

5.0

4 / 5 Share

July 20, 2020

work good for me, wish you could remove discount in cart or add a second discount code in the cart.

Using app

Over 5 years

Total reviews

2

Average rating

4.5

Developer Reply

Thanks for the feedback! About the "wish you could remove discount in cart", if you refer to Shopify's automatic discount, once it applies it's locked at checkout and cannot be removed. In the case of tiered discounts (eg. 10% off if $100 in cart, 15% off if $200 in cart, etc), we recommend using discount codes and automating their application using our app's discount rules. About "adding a second discount code in the cart", that's something we're currently working on. We'll be in touch when it's live.

4 / 5 Share

July 6, 2020

The discount rules work great for our store. Support has always been quick and reliable when a hiccup arises.

Using app

About 1 year

Total reviews

4

Average rating

4.8

5 / 5 Share

July 2, 2020

I am loving this app. I had to use multiple other paid apps before finally finding this one. I actually uninstalled it after realizing I didn't like the look of the icon and that it couldn't be changed. BUT! I told them about it and they actually went through all the trouble to add that feature to the app. Now you can change the look of the icon and they are the only app that I know that lets you do this. PHENOMENAL. PLUS, you can give the customer the choice of multiple gifts. That is exactly what I wanted. THANKS!

Using app

Over 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

June 30, 2020

I have used this app for several years now. I recommend it to EVERYONE. Tha auto-applied codes at checkout give the average Shopify user some functionality that is otherwise only available to Shopify+ users. Support is responsive and listens to feedback from users. I've had several positive interactions with support and even when I've had issues they have been remedied quickly.

Using app

Almost 4 years

Total reviews

5

Average rating

5.0

5 / 5 Share

July 6, 2020

I had an issue where auto discounts weren't applying to PayPal and Apple Pay checkouts. Tabarnapp fixed the issue quickly and one of their reps, Hugo, did a great job following up with me to make sure we were having no problems. Really appreciate their response to fix the issue and taking the time to ensure everything was working for us!!

Using app

Over 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the feedback. You are right, when Paypal & Apple Pay buttons were in the cart page (or drawer/ajax cart), our app wasn't able to apply the discount as the Shopify checkout page was skipped completely. Removing the Paypal & Apple Pay buttons from the cart page was the solution... until today. We've implemented our new Discount Applier script, which should now solve your issue. Our app will not work if people click on BUY NOW in the product pages, though, as this creates a checkout on the fly, ignoring what's currently in the cart and skipping the cart at the same time. Let me know if you get new orders missing the discount from Paypal or Apple Pay from your cart page.

5 / 5 Share

June 8, 2020

App is working as expected. Developer kindly helped with display of discount price. This is much better than Shopify's automatic discount because customers can change the coupon.

Using app

Almost 4 years

Total reviews

4

Average rating

3.0

2 / 5 Share

May 21, 2020

This app looked like it was exactly what we needed, and the way that it sets the discounts up is great. The problem that I have with the app is that it is not user friendly for the customers that visit our site. We may look into using this app in the future if there are a few changes with how it works on the front end for the customers. There are too many steps for the customers and in order for a customer to remove an item from the cart they have to exit out of the pop-up, remove it from the cart, then click back into the pop-up in order to checkout with the discount that they want.

Using app

2 days

Total reviews

2

Average rating

3.5

Developer Reply

Thanks for the feedback. What you describe is not related to the entire app, only to the Upsell/Gift feature. We've improved it already by pre-selecting the first gift by default (avoiding customers the need to click on it). About allowing customers to edit the cart in the Gift's Order Summary modal, this was built like that intentionally, to avoid the temptation of removing items currently in cart before checkout. We'll meet tomorrow altogether and discuss about the possibility to add an option to allow editing the cart. Another idea would be to hide the current items in cart from this modal and only show the gift. We'll come back to you in a few days. UPDATE - June 9, 2020 We'll implement a new feature to "Auto add gift to cart" by June 20th. This should help your use case.

5 / 5 Share

May 18, 2020

I was in the market for an app to help amplify my store's bundling functionality, and after trying out a few different apps, it became clear that the 'Automatic Discounts App' was the one for my store. It is very robust and can be tailored quite well to the specific needs you are looking for in regards to automatic discounts (x amount of items in cart yields y% off, etc). I've also found the developer's customer service team replies fast and with helpful information. Highly recommend!

Using app

About 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

April 21, 2020

The "free" plan content would indicate that basic rules for discounts would be available. They are not. I realize I shouldn't complain about anything provided for free, but I wasted 40 minutes trying to figure out what I was missing.

Using app

7 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Hi Eva, sorry for the confusion about our pricing. Could you point where you saw the Basic rules were included in the free version of the app? We'll change this to avoid mistakenly misguide other people like you. In about 2 weeks from now, we'll simplify our pricing to avoid such confusion.

5 / 5 Share

Jan. 14, 2020

Very happy with this app so far. All seems to working great. Easy to install, setup and manage. I have not had to deal with support yet, so no idea how good that is but the fact that I didn't need them is good. www.designpax.com

Using app

Over 1 year

Total reviews

3

Average rating

4.7

1 / 5 Share

Dec. 9, 2019

WARNING. DO NOT PURCHASE. I paid the developer to have them unlock options needed to give freebies away to customers. They did that and their app doesn't minus the freebies given to customers out of the inventory on hand. They said it was Shopify's fault. They will not respond nor will they refund you for anything you paid. I found this flaw out when the freebies my customers were requesting, I no longer had in stock. I had to go could all my inventory and update the system. It was a disaster. DO NOT PURCHASE. There are better apps out there with better support.

Using app

5 months

Total reviews

4

Average rating

4.0

Developer Reply

Hi, thanks for your feedback. Like we've discussed over the phone today, the $49.99 one-time fee was refunded via app credits on June 25th, 2019. About the monthly charges, we've also authorized Shopify to process the refund. As for the issue itself, the piece of info you told us today really helps us investigating: the pre-order app (Preorderly) might have conflicted with the inventory update. We had previously tested in 4 other stores (without this app installed) and all was working smoothly. That's why we previously said we couldn't replicate the issue, as the inventory level was adjusting after each free gift sold. We'll run tests in a store with the Preorderly app and come back to you with our findings.

5 / 5 Share

Dec. 9, 2019

This app is extremely clever and useful for us. So far, we have mainly used the "Pre filled Cart" function, with which we can send our customers with a single call-to-action in the newsletter directly to the pre-filled shopping cart.

Using app

Almost 2 years

Total reviews

9

Average rating

5.0