BSS B2B Wholesale Solution
Centralize Wholesale B2B workflows with an all-in-one solution
Rating
4.8
feedback
946
chart
#749
All reviews
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April 17, 2024
The app works very well, exactly as it should. The big take away though is the excellent support team, who were able to resolve a Theme integration issue very fast with very good communication through out.
April 16, 2024
Great customer service! Super fast to respond and very efficient to fix any issues. We had a few fixes that needed to be done and they did it all super fast no question asked! Love this
April 15, 2024
April 14, 2024
BSS's support team have been fantastic with assisting me with setting up their app integration with our Shopify store. The installation of some features is a bit tricky and they quickly fixed issues that came up when I tried to install myself. Definitely recommend them for their quick responsiveness and great attitude.
April 12, 2024
BSS Commerce has must have apps for B2B stores. We are a B2B company with 2 stores and after searching and trying other apps, came across their apps on the Shopify store and they have all the solutions we were looking for. From registration management of customers to order qty limits and even adding a customer order note field, they have it all. They have a well-trained team of certified designers that can & will create/customize the apps to work flawlessly with your website. Jennie and her team customized 2 stores for us. In this day and age, it is impossible to get ahead as a business without the support of gurus like BSS Commerce standing behind you. The attention is fabulous, and the staff is superb. I have already recommended BSS Commerce to several of my business colleagues & will continue to do so. They are and will remain my "web gurus" in the future to come. A big THANK YOU to them."
April 10, 2024
I encountered an issue with installing this app but their support was great and help me out promptly! Awesome support!
April 10, 2024
App works as it's supposed to. When I had an issue with the app interacting weirdly with Shopify, the app's dev team provided great support. Highly recommend this app.
June 6, 2024
May 7, 2024
Customer Service rating: 5 stars Really happy with the support from the BSS team. They make it easy to work together to find a solution to any of the questions I have. Joy and Jena have been so nice and helpful! App Review: 3 stars This is not a plug an play app. EVERYTHING needs to be installed by the dev team. The flow of how everything works for desktop, requires you to also explicitly request for mobile and tablet as well. This is frustrating when personally, I'd expect the same behaviour for all devices as a default, not the exception. This has led to much frustration. The only saving grace is that they have been able to provide great customer service and quick solutions to all of the issues raised. However, there have been MANY issues.
Hi team, Such a pity to see that you've updated your review in which it seems like you are not fully satisfied with our app yet. "EVERYTHING needs to be installed by the dev team." => Since we are not allowed to auto-upload code to the theme anymore, manual installation is needed. Also, every theme has a different structure and every site has its own 3rd-party app installed so it would be the best to let us help you with the setup to avoid any possible conflicts. "The flow of how everything works for desktop, requires you to also explicitly request for mobile and tablet as well." => Thanks for this feedback. We've emphasized the importance of this to our team again and we will for sure improve for next requests. Again, thank you so much for staying with our apps and sharing all the honest and helpful recommendation. Our team is always trying our best to improve your experience with our app. If you need any further support, don't hesitate to contact us at [email protected] or via our Live Chat from our apps.
April 5, 2024
Great app, works very well, fantastic customer support. Contacted them for an issue, in a couple of hours Jennie and Joy fixed everything.
April 3, 2024
I used another wholesale app on Shopify and quickly had issues. With BSS, I needed help installing the code into my website for custom pricing. I set up a call with the team, and they were able to update the code on their end within a day to where my custom pricing appears just for our wholesale customers. It looks great, and I've had no backend issues with the website while using this app.
March 28, 2024
Any issues with the app is met with helpful responses from the developers, usually with a swift resolution.
March 27, 2024
This app is incredible for B2B and wholesale solutions. Joy and her team have gone above and beyond to customise the app for our websites needs and have done it rapidly when we have needed it. The app itself has so many parts to it to be able to customise it to our companies needs and the B2B team are so quick in responding and solving and queries/issues. It's not easy to find a wholesale solution for your shopify website and honestly you can look no further than B2B. The customer service is second to none and they have created some very useful apps for our business.
March 25, 2024
I cannot speak highly enough of this wholesale app! The interface is user-friendly and intuitive, making it a breeze to set up wholesale pricing and manage bulk orders. Whenever I've encountered an issue or had a question, they've been incredibly responsive and professional. Their expertise and dedication have been instrumental in ensuring that my wholesale operations run smoothly. Thanks to this app and its amazing support, I've been able to streamline my wholesale business and provide an even better experience for my customers. I highly recommend it to anyone looking to take their wholesale operations to the next level!
March 23, 2024
great support and app! love it
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!
June 5, 2025
A lot of time was put into our wishes which we really appreciated, the result was as desired. Nothing was too much to ask. Thanks Emma!
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!
March 18, 2024
Top support. We noticed a problem and it was quickly taken over and neatly resolved. Very friendly manner and wise. Highly recommended.
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!
March 17, 2024
The service and help provided by BSS was prompt and very, very nice. They were very helpful in solving my problem. Emma, in particular, was very enthusiastic about solving my problem, even when I wasn't online. I'm really happy and grateful to have the application running properly on my website now!