All reviews

Rating Breakdown

  • 5
    94% (887 ratings)
  • 4
    3% (30 ratings)
  • 3
    0% (2 ratings)
  • 2
    1% (5 ratings)
  • 1
    2% (22 ratings)

Reviews with Text

  • 96% (911)
Review RSS Feed Review RSS Feed

1 / 5 Share

Feb. 22, 2024

Downloaded the app then uninstalled it when i realized normal customers cant see the prices, but the login option will not go away and has effected my store tremendously!!!!

Using app

1 day

Total reviews

1

Average rating

1.0

5 / 5 Share

Feb. 21, 2024

Absolutely amazing app, exactly what I needed to create a wholesale account without affecting retail customers. The support from the developers was so quick and easy, they were fast and understood exactly what was required.

Using app

18 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 19, 2024

This app work great for both the custom registration form and the price list per customer tag. We needed a little help with styling the registration form anf support was very quick and friendly.

Using app

19 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 16, 2024

Competent and friendly service

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2024

What can i say, but just the greatest help, and still helping now. Some of the best customer servicer from Jolle, very helpful. Installation been really easy and there's heaps of customizability to the app. again many thanks Zeik

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 2, 2024

Thanks agent Jolie, She was patient and helped me solve the problem

Using app

7 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 1, 2024

Great support team always helpful and fast response. Many useful pricing and quantity rules features.

Store

Callvin

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 29, 2024

I can't say enough positive things about my experience with the BSS:B2B/Wholesale Solution app and the incredible support team behind it, led by the exceptional agent, Emma. From the very beginning, Emma made it clear that my satisfaction was her top priority. She went above and beyond to meet with me numerous times, always being incredibly responsive and impressively fast in addressing my concerns and requests. Emma's dedication to ensuring that my customization needs were met was truly remarkable. She was responsive in the chat when I had an urgent problem and gave me the right advise to solve it. But it doesn't stop there; the wholesale app itself is a powerhouse of features. It's incredibly rich in functionality and works flawlessly. It's clear that the developers put a lot of thought and effort into creating a tool that is both user-friendly and highly effective for managing wholesale customers. This app has streamlined my wholesale operations, making my business run smoother than ever before. What truly sets this company apart, however, is their fantastic team. Beyond Emma, every interaction with their support staff has been outstanding. They make it easy to schedule support calls and are always ready to help. I appreciate that we can even meet in a share screen format, making it easier to troubleshoot and ensure that I'm getting the most out of the app. In conclusion, I can't recommend this BSS wholesale app and their amazing team enough. Five stars are well-deserved for their outstanding service, feature-rich app, and unwavering commitment to their customers' success. Emma and her team have not only met but exceeded my expectations, and I'm grateful to have them as a part of my business journey.

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 29, 2024

BSS has been a great addition to my store. There are so many options when setting up your B2B customers. The customer service was fast and responsive and was able to help me with some integration and shipping issues I was having.

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 28, 2024

Seriously help with problems

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 28, 2024

We have found the B2B Wholesale Solution an excellent add-on to give our site the extra functionality we required. Whenever we have had queries the BSS team have been very responsive and effective at dealing them. Highly recommend the team and app.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 24, 2024

So far the support that BSS offers is very very good. They are more than happy to sit down 1-1 and solve your problems. Jolie in particular has been very helpful and kind. Really excited to get the app live on my site now!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 20, 2024

When I was having problems getting my registration form to appear correctly on my website, I sent a chat message to support and they were about to fix my problem quickly.

Using app

15 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

5 / 5 Share

Jan. 19, 2024

Emma and the technician guy was very helpful. They were very responsive and fast solving problems. I am using the application with success.

Using app

9 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

5 / 5 Share

Jan. 19, 2024

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

5 / 5 Share

Jan. 17, 2024

Both the support and development teams have been incredible responsive and open to support with unique requests that were beyond our capability!

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

5 / 5 Share

Jan. 17, 2024

Not the first time using the support from B2B/Wholesale Solution and everything always goes smooth and easy. The problem is always fix and it done very quickly even with the time zone different.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

5 / 5 Share

Jan. 16, 2024

Customer service is easy to access and great communication for any issues you may have or if you need help setting up your account.

Using app

14 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

2 / 5 Share

Jan. 16, 2024

We asked fixing a bug and they solved quickly. Thank you. But please don't send email everyday to beg a review until I actually write one. It was very annoying. This is not a free app.

Using app

6 months

Total reviews

1

Average rating

2.0

Developer Reply

Thank you so much for such a valuable review. And so sorry for the inconvenience if you feel like annoyed by the email. We just wanted to make sure that the app is running alright with your site. We will also improve our work flow from our end to not bother you as such anymore. If you might any further assistance at anything, don't hesitate to let us know at "[email protected]".

5 / 5 Share

Jan. 11, 2024

I wanted to express my sincere gratitude for the outstanding support. Their prompt and effective assistance ensured a swift resolution. Their dedication and expertise truly stood out, making the entire process smooth and efficient. I am highly satisfied with the result, and their support has been invaluable in ensuring the success of our upcoming events.

Using app

10 days

Total reviews

2

Average rating

5.0