All reviews

Rating Breakdown

  • 5
    94% (887 ratings)
  • 4
    3% (30 ratings)
  • 3
    0% (2 ratings)
  • 2
    1% (5 ratings)
  • 1
    2% (22 ratings)

Reviews with Text

  • 96% (911)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 10, 2024

My questions were fairly basic and arose because I was new to using the app. The chat help line was very quick, helpful and patient with my questions. All issues were quickly sorted and the little videos they sent me helped enormously. I could not be more happy with the scope of options the app offers and the immediate assistance to help even a beginner user. I can't wait to and explore and incorporate more features.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 8, 2024

Does exactly what we need it to do at a great price. Support is fast and outstanding as well. We needed to use their custom, free installation and we had everything working in 24 hours.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2025

BSS Wholesale is the best Wholesale app we found for our needs. Even better, BSS has been very attentive and accessible to us during our build out. We have requirements that needed a decent amount of back and forth (don't we all??) with them and always got answers to our questions quickly along with solutions. As a side bonus, they have a wide variety of compatible programs which makes it so much easier. A one-stop shop Wholesale marketplace! Update: still using BSS since January, 2024 and still very happy we selected them as our Wholesale app partner. One feature we really love is their threshold pricing which allows us to offer our reps (we have hundreds of reps) 30-60% discount depending on their order value or create custom thresholds for specific heavy volume reps.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 4, 2024

Using app

About 7 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 4, 2024

Great help and support by Joy, thank you for patience and help.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 4, 2024

the app is pretty easy to use and customer service was amazing too.

Store

KARAB

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 27, 2023

EXCELLENT APP. Great Customer service, really helpful.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 21, 2023

The app does what it says, we are using it to give our members early access to sale and it works with some delays on our theme that has some custom features on it. However the support has been great, helping us set everything up and also working on any bugs that happened with our theme.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your 5-star rating! We are so pleased to hear that the app is living up to your expectations, and that the support team has been accommodating. We truly value your input and appreciate your support.

5 / 5 Share

Dec. 20, 2023

Helpful Support, amazing app, full of useful feature for any B2B business. Highly recommend.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

1 / 5 Share

Dec. 19, 2023

I have had the app installed for a few months. It is full of features but it is also unreliable and has a fair share of bugs. The pricing has failed MULTIPLE times and charged customers full price instead of the discounted rate. Previously (not in the past 2 months) the "servers" have also failed and caused customers to see and be charged full pricing. Now today I have added new products to custom pricing lists and the discounts are not working. It's really fustrating to pay $50/m for an app that is not reliable.

Store

MXBITS

Using app

11 months

Total reviews

3

Average rating

2.3

5 / 5 Share

Dec. 19, 2023

Emma from BSS Commerce has been extremely helpful. I am a web developer and have managed hundreds of websites. Usually with plugin developers the customer service in non-existence, BUT Emma from BSS Commerce has been reliable, speedy response and professional in helping with my issues and bugs to help get the plugin working properly on my site. I highly recommend BSS Commerce and look forward in working with them more.

Store

ZZ-2

Using app

24 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your 5 star rating! We take pride in providing our customers with excellent customer service and are very glad to hear that we have exceeded your expectations. Thank you for your confidence in us and we look forward to working with you more in the future.

5 / 5 Share

Dec. 19, 2023

This app is really good, it helps me to achive that function what I want. Also, the customer support is excellent. They solved the problems for me.

Using app

6 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

4 / 5 Share

Dec. 18, 2023

Using app

7 months

Total reviews

3

Average rating

4.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

5 / 5 Share

Dec. 18, 2023

The team at BSS have been incredibly helpful at ensuring this app integrates effectively with out website, and the app itself works great.

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

5 / 5 Share

Dec. 15, 2023

Great App, exactly what I was looking for. The Support Team does an amazing job.

Using app

About 19 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

5 / 5 Share

Dec. 14, 2023

This app has a lot of options for pricing and the support is excellent and quick.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 13, 2023

I had issues with the app and Emma has been very helpful and quick in resolving them

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 13, 2023

Great app to allow us to provide Trade Application and pricing for our customers. We have a complicated site so the team were super helpful in helping us develop this to our needs. Thank you!

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2023

Still new the plugin itself, but it appears to do as it promises. A very seamless way to show customers wholesale prices. The support, however, is outstanding. If there are any problems they address it right away. And they provide extra help like styling pages, etc. that other companies would charge extra for.

Using app

2 months

Total reviews

3

Average rating

3.7

Developer Reply

Thank you so much for your 5-star rating! We really appreciate you taking the time to share your experience with us and we're glad to know that you found our plugin to do as it promises - with a seamless way to show customers wholesale prices. We also really appreciate you mentioning how we have outstanding support and that we provide extra help with in addition to any other problems you may need an extra hand with. Thanks again!

5 / 5 Share

Dec. 11, 2023

Absolutely thrilled with the BSS: B2B/Wholesale Solution app for Shopify! This app is a game-changer for businesses looking to streamline their B2B and wholesale operations. The interface is user-friendly, making it easy to integrate and manage our sales processes. What truly sets this app apart, however, is the exceptional customer service. A special shoutout to Jennie and the technical team for their outstanding support. They were incredibly helpful, responding promptly to our queries and ensuring a smooth setup. Their expertise and dedication to customer satisfaction are commendable. Highly recommend this app for anyone in the B2B sector looking to enhance their Shopify experience. 5 stars!

Using app

6 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for your 5 star rating. We are absolutely delighted that you have had such great success with our BSS: B2B/Wholesale Solution app. It is so encouraging to hear feedback that our app is easy to integrate and manage, and that our customer service team has been so helpful and dedicated. We are incredibly proud of Jennie and the technical team and their commitment to customer satisfaction. We are thrilled that you recommend this app and are so pleased you are happy with your Shopify experience. Thank you again!