All reviews

Rating Breakdown

  • 5
    94% (887 ratings)
  • 4
    3% (30 ratings)
  • 3
    0% (2 ratings)
  • 2
    1% (5 ratings)
  • 1
    2% (22 ratings)

Reviews with Text

  • 96% (911)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 23, 2022

I had a problem with integrating several features into my store. Reached out to the support and immediataly Steph and Jane helped me to to install everything. Very very nice service and very nice app :)

Using app

20 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Feb. 7, 2022

We are using the application since two month and we are very satisfied with it. The application is very intuitive, offering us all the options we need for our B to B activity . The team ,Hoa Duong, Minh Dang, Tuli and Jonas, is very reactiv and always available to help us . We had lots of issue and asked them a lots of question . They came back to us always quickly with good solution ! It is really a great service ! They even do the programming job for us! Thank you!

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

4 / 5 Share

Jan. 18, 2022

Bonjour, J'ai installé l'application il y a déjà quelques mois. Le support technique est disponible pour me guider dans l'installation et le paramétrage de l'application. Encore aujourd'hui, Jonas et Hoa Duong m'ont accompagné dans la mise en place des options, un grand merci pour leur professionnalisme. Aurélie

Using app

3 months

Total reviews

2

Average rating

4.5

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Jan. 17, 2022

I use this app to set up pricing profiles as well as discounts for specific products by customer. I also use this app to require registration and collect necessary account information up front. The support from the Emma and the development team is fast and they were easy to work with.

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Jan. 11, 2022

I installed the app and set up the rules immediately, which more fairly easy to understand, but still had an issue with the custom pricing on the collection page. Luckily Emma and her technician Minh Tri were super quick and fixed me the issue and even game me a walk through in a video call. I am exited to start using it.

Store

Cycle

Using app

4 days

Total reviews

10

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Jan. 11, 2022

World class support from Jonas and the team... it's important not just to have a great app, but also to have exceptional support... that's what I get from Jonas and the team

Using app

2 months

Total reviews

2

Average rating

3.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Jan. 4, 2022

app works very good and the customer service is outstanding. they replied within minutes and are very helpful to solve any issues we had when setting it up. specially the guys Jonas Nguyen and Hoa Duong were very helpful

Using app

12 days

Total reviews

7

Average rating

4.4

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Dec. 22, 2021

The app works great! we're using it on for b2b registration/approval, custom pricing rules, and vat inc/excl display and just touching the surface of what it does. Leorio and Jonas from their support team have been IMMENSELY helpful!

Using app

26 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Dec. 21, 2021

The app is really good and comprehensive. We are very happy to have integrated it. Minh Tri and Jonas helped us with the technical integration: friendly, effective and fast. This is how customer support must be. I wish the company all the best and look forward to the further development of the app!

Using app

6 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Dec. 20, 2021

We've just started using this app alongside the B2B Lock & Hide prices to make a new B2B platform. Not only are we incredibly impressed at our final product we can offer onward customers, but both Emma from the support team and Cuongnvm from the technicians team have been outstanding. Always there to help and no issues has never been too big! Would definitely recommend to any other store owners looking to create their own B2B solution.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Dec. 14, 2021

Excellent support from Jonas and his tech team T.Linh and Minh Tri. They helped build a solution that encompasses all of our needs for b2b / wholesale so far. Thanks!

Using app

13 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Dec. 13, 2021

Great app and excellent support. We had the app up&running in now time! We would recommend this app and other apps from BSS commerce to anyone.

Using app

26 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Dec. 9, 2021

B2B Wholesale is a really fantastic app for all sites that want to implement a powerful B2B wholesale solution. We can customize the prices according to the customers, multicurrencies, dual display prices and especially the possibility to edit the forms with a VAT number control for Europe with VIES. The support is responsive and always tries to develop solutions to help us in our work. Thanks to Emma and technicians team for your help and support.

Using app

28 days

Total reviews

10

Average rating

4.9

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Dec. 8, 2021

This app has been excellent for our business. Allowing for separate logins, pricing based on customer accounts and allowing us to easily group customers based on their registration forms. We have received excellent support from Emma and Riley who have helped us to integrate our app with our website with ease and efficiency. I would also like to thank Madu and Tuli who have implemented all these changes and made it possible for my website to run smoothlyy with this app. They're all great :) I look forward to using more apps from BSS in the future. Couldn't recommend them enough!

Using app

22 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Dec. 6, 2021

That is an unbelievable perfect working solution to all the basic needs of a wholesale shop. This app answered to all my questions regarding how would a B2B store work on shopify. I wouldn't say it's very easy to configure everything right, but the staff (Madu and Minh Tri) is always there to help you or even to do the job for you. Special thanks to Emma, she is very kind and you can count on her at any time! For any wholesale business that chose shopify, this application is a must!

Store

Diblong

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

1 / 5 Share

March 14, 2022

Horrible. The prices load super slow and sometimes don't work for no reason. They were trying to fix this pricing errors and they did something wrong coding my theme and now the shopping cart is not working properly. Customer service is OK, they are all the time apologizing. They can't give solutions.

Store

OTSO

Using app

3 months

Total reviews

8

Average rating

4.5

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Nov. 23, 2021

The B2B Wholesale app from BSS Commerce is the only app which matches all our requirements, no other app allows creating rather complex custom pricing rules for certain customer groups. The support team is awesome! Our contact Emma answered very quickly and always on point. Their technician Minh Tri provided technical assistance in setting up the app and solving a couple of very specific problems in record-breaking time, extremely professionally! We use a custom theme in our shop and he even went the extra mile to adjust the app's styling to match the existing theme. All in all they provided the best support we ever experienced, the communication worked really well. The B2B Wholesale app has a very clean interface and offers a plethora of settings. The killer feature are the custom pricing rules which allow the exclusion of specific customer groups; we did not find any app which comes even close. This app is definitely >THE< one and only B2B app you need. If there are any problems, do not hesitate to contact them - you won't be disappointed!

Using app

22 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Nov. 23, 2021

App is extremely easy to use and manage through their dashboard! Ran into some issues on my end but was helped by Gigi and Madu who fixed the issue very fast! Now the app works exactly how we want it. Great all-in-one app with amazing support. Look forward to growing our business with this!

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Nov. 16, 2021

We use it to help with B2B set-up and it works. the support team is great. Emma answer all question & handle our demand very quickly. very supportive & pro-active.

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Nov. 16, 2021

I have tried so many B2B apps, my head hurts. After installing and uninstalling a few, I found this to be the best of them. Some great features combined with a support team eager to help make it perfect.

Store

Raven

Using app

18 days

Total reviews

17

Average rating

4.8

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!