All reviews

Rating Breakdown

  • 5
    94% (916 ratings)
  • 4
    3% (31 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (5 ratings)
  • 1
    2% (22 ratings)

Reviews with Text

  • 96% (938)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 15, 2022

This app works really well and is easy to configure. Due to my theme, I needed a little extra help installing but I contacted the support team at BSS Commerce and they made the adjustments needed very quickly. We are using all 3 B2B apps provided by BSS on our website without issue and would recommend them to any store looking to add B2B functionality. The BSS Team are very knowledgeable and the support we have received is outstanding. Thanks especially to Emma and Hoa Xuan Duong who have gone above and beyond to get the set-up exactly as we required, even working the weekend when we had a rush query.

Store

Amoreo

Using app

4 months

Total reviews

6

Average rating

5.0

5 / 5 Share

June 13, 2022

I have used the B2B/Wholesale Solution tool and found it very useful for our needs. The customer service has surprised me for the better. A pleasure to work with you.

Using app

About 2 months

Total reviews

3

Average rating

4.7

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

June 10, 2022

I received great support from Emma and the technicians (Minh Tri and Minh Dang). They respond quickly to the issues I demand and are sure to solve them. Emma always responds positively and responds quickly. I think this service and app is perfect for a BtoB shop. 私はEmmaと技術者 (Minh Tri and Minh Dang) から素晴らしいサポートを受けました。彼らは私が要求する課題に対して迅速に対応し、必ず解決してくれます。 Emmaはいつもポジティブに対応し、レスポンスも早いです。 BtoB向けのshopにはこのサービスとアプリは最適だと思います。

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

June 8, 2022

We are using two B2B apps from BSS team and they have been very helpful for our website and business. The apps do have various features and can be easily activated via the App Dashboard such as special prices for wholesale customers, manual orders, login to see prices and etc. We have been discussing with the team via Whatsapp and Jonas (the support agent) has been very responsive in the meantime. Recently, we faced issues with login to see prices function & with setup custom pricing and Nguyen Dinh Khanh (the technical guy) have been checking very carefully and come up with a proper solution eventually. Our theme is a tricky one but they have successfully helped us to deal with it. Very responsive support manner! In addition, BSS Pricing Plan for these applications is quite reasonable and they also come with a 14-day free trial and free assistance. We would definitely recommend trying BSS Solution apps. Overall, I am quite satisfied so far. Appreciate a lot for the team's efforts and keep it up!"

Using app

27 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

June 3, 2022

Excellent service in required areas. Very responsive in dealing with any issues encountered. No issues in recommending this app and their technical team.

Using app

9 days

Total reviews

5

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

May 31, 2022

Being new to Shopify (coming from Magento), BSS was a name I recognised - I decided to go with their Wholesale solution because it ticked all the boxes that their Magento equivalent did. There were a few issues (mainly with me) but they were always happy to assist and did so very fast. Would recommend this to ANYONE looking to have a retail/wholesale combo store (We're UK based and it works perfect with IOSS)

Using app

26 days

Total reviews

1

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

May 31, 2022

Miglior app che potessi trovare su Shopify, prezzo molto contenuto per tutte le funzionalità che offre. Innanzitutto ho potuto applicare tutte le norme riguardo la normativa fiscale europea(completa di deduzioni e IVA per ogni paese) e secondo utilizzare molte altre funzionalità come gli sconti quantità. Quest'app da sola offre veramente tanti servizi, ciò che cerchi sicuramente è qui. Inoltre durante tutto il processo di configurazione durato 2giorni (non poco) sono stato seguito dal supporto che ha fatto loro la maggior parte del lavoro secondo le mie richieste. Ringrazio Jonas, Nguyen Minh Dang e Pham Le Minh Tri che non mi han fatto cadere una goccia di sudore. Per me fino ad oggi esperienza fantastica :) ENGLISH VERSION: Best app I could find on Shopify, very low price for all the features it offers. First of all I was able to apply all the rules regarding European tax legislation and second use many other features such as quantity discounts. This app alone offers so many services, what you are looking for is definitely here. Also during the whole setup process lasted 2days (not a little) I was followed by the support that did most of the work according to my requests. I thank Jonas, Nguyen Minh Dang and Pham Le Minh Tri who have not made me drop a drop of sweat. For me to date fantastic experience :)

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Ci auguriamo che continuerai a supportare la nostra app a lungo termine. Non dimenticare di contattare il team all'indirizzo [email protected] ogni volta che ne hai bisogno. Saluti!

5 / 5 Share

May 24, 2022

Mange tak til Emma og hele teamet for en klasse support og god service! B2B Wholesale er en rigtig god app til at løse vores b2b krav og vi vil helt sikkert bruge flere features herfra fremover.

Using app

5 days

Total reviews

4

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

May 18, 2022

Out of the box the app has lot of features to offer. And on top of that, Emma and Nguyễn did a great job on offering support for our custom theme. Thanks!

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

May 18, 2022

I can totally recommend! Very good App with lots of features. Perfect for creating a customized experience for our customer. Moreover the Support is very kind and helpful, all our problems have been solved within 24 hours. A special thanks to the team of Hoa Xuan Duong, Nguyen Van Dong, Vu Phi Hung and Jonas who helped us setting everything up.

Store

DCM

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

May 13, 2022

Väldigt bra och hjälpsam support. Fick superbra hjälp att få igång appen på kort tid av Emma och teknikern Pham Dinh Hai and Vu Phi Hung. Appen gör det den ska! Perfekt för dig som ska sälja b2b och behöver rätt inställningar för ex och inc moms. Very good and helpful support. Got super good help to get the app up and running in a short time by Emma and technician Pham Dinh Hai and Vu Phi Hung. The app does what it is supposed to do, and I am very pleased with the result.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

May 10, 2022

Superb customer support from Emma. It's always easy to get advice when I need and her tutorials have been extremely useful in helping me set up our B2B Wholesale Page. This app is great for a B2B business and we’re very excited to launch!

Using app

About 2 months

Total reviews

8

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

May 6, 2022

Best APP for B2B it works smoothly on every feature and is really what we needed for our store. The support is amazing and really reliable. Thanks a lot to Emma and Nguyễn Văn Đông for the support and setting up the code for us. - La migliore APP per B2B funziona senza problemi su ogni funzionalità ed è davvero ciò di cui avevamo bisogno per il nostro negozio. Il supporto è davvero affidabile. Grazie mille a Emma e Nguyễn Văn Đông per il supporto e per aver impostato il codice per noi.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

May 9, 2022

Thank you so much for your quick help. technical guy Nguyen Minh Dang and Jonas help me a lot understand the priority and gave me awesome service.

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

April 29, 2022

This is without a doubt the best support I have ever experienced for a Shopify app. We launched a website and some minor complications arose. Customer support Annie Tran was very quick and extremely efficient in helping me. Jonas is also very supportive in answering me via Whatsapp. I was really in trouble but then I tried calling their WhatsApp number and got through right away. And from here, the support was just extraordinary. Many thanks to the technician guys too, Cuongnvm, Duong Hoa Xuan and Pham Le Minh Tri for the quick fix. I used "Custom Pricing" and "Wholesale Registration Form" and the functions are really helpful in categorizing your customers and support them well. Overall, good app and customer support.

Using app

11 days

Total reviews

2

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

April 27, 2022

i had a great support from emma and the technicians (Vu Phi Hung and Cuongnvm); they helped me to configure the app with the goal that i wanted to reach with the app and Emma has been every time very fast to answer me. great service and this app is perfect for a b2b shop. Ho avuto un grande supporto da emma e dai tecnici (Vu Phi Hung e Cuongnvm); mi hanno aiutato a configurare l'app con l'obiettivo che volevo raggiungere ed Emma è stata sempre molto veloce nel rispondermi alle problematiche che incontravo. ottimo servizio e questa app è perfetta per un negozio b2b. raccomandata se vuoi fare vedere i prezzi per clienti diversi.

Using app

15 days

Total reviews

3

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

April 14, 2022

We did a major customization for our wholesale side of the website and it was thanks to this app and its support, especially to Emma and Leorio. They both are great and able to give us the customization we need based on the requirements we gave them. Although we are in two different time zones - 12 hours apart, they will get back to me the very next day.

Store

bingltd

Using app

5 months

Total reviews

6

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

April 13, 2022

Thanks to the tech guy Nguyen Minh Dang and the support agent Jonas for the great support in configuring and solving some problems quickly. The technical guy is very helpful and support manner was awesome. Jonas has helped to clarify the VAT concerns. VAT Display function and Custom Pricing for b2b customers really help. Overall, great app and support, keep it up! Grazie al tecnico Nguyen Minh Dang e all'agente di supporto Jonas per l'ottimo supporto nella configurazione e nella risoluzione rapida di alcuni problemi. Il ragazzo tecnico è molto disponibile e il modo di supporto è stato fantastico. Jonas ha contribuito a chiarire le preoccupazioni relative all'IVA. La funzione di visualizzazione dell'IVA e il prezzo personalizzato per i clienti b2b aiutano davvero. Nel complesso, ottima app e supporto, continua così!

Using app

29 days

Total reviews

2

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

April 12, 2022

This is really the one app, that you need if you need to turn Shopify into a B2B shop. I use it for assinging prices to customer groups Special B2B customer registration with extra fields Registration approval for customer service. The support for this app is also great, they are in a different timezone, but they come back to me with a solution within 1 day to all of my problems so far. Thanks!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

March 19, 2024

We use this app to help our wholesale customers have a seamless experience with price breaks and custom pricing. We also use the custom registration form, and the auto-tag rules. The app has a ton of flexibility and customizations, so I am planning to use it in more ways in the future. There were several spaces where the app and the new theme we had installed were not working properly together. Emma C. and her team were diligent and extremely responsive in helping us fix all of the errors. Not only were they responsive and diligent, but they worked with us in a way that invited questions and made sure that they were really understanding our needs. The customer service was top-notch.

Using app

About 2 years

Total reviews

4

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!