All reviews

Rating Breakdown

  • 5
    94% (887 ratings)
  • 4
    3% (30 ratings)
  • 3
    0% (2 ratings)
  • 2
    1% (5 ratings)
  • 1
    2% (22 ratings)

Reviews with Text

  • 96% (911)
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5 / 5 Share

May 18, 2022

I can totally recommend! Very good App with lots of features. Perfect for creating a customized experience for our customer. Moreover the Support is very kind and helpful, all our problems have been solved within 24 hours. A special thanks to the team of Hoa Xuan Duong, Nguyen Van Dong, Vu Phi Hung and Jonas who helped us setting everything up.

Store

DCM

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

May 13, 2022

Väldigt bra och hjälpsam support. Fick superbra hjälp att få igång appen på kort tid av Emma och teknikern Pham Dinh Hai and Vu Phi Hung. Appen gör det den ska! Perfekt för dig som ska sälja b2b och behöver rätt inställningar för ex och inc moms. Very good and helpful support. Got super good help to get the app up and running in a short time by Emma and technician Pham Dinh Hai and Vu Phi Hung. The app does what it is supposed to do, and I am very pleased with the result.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

May 10, 2022

Superb customer support from Emma. It's always easy to get advice when I need and her tutorials have been extremely useful in helping me set up our B2B Wholesale Page. This app is great for a B2B business and we’re very excited to launch!

Using app

About 2 months

Total reviews

8

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

May 6, 2022

Best APP for B2B it works smoothly on every feature and is really what we needed for our store. The support is amazing and really reliable. Thanks a lot to Emma and Nguyễn Văn Đông for the support and setting up the code for us. - La migliore APP per B2B funziona senza problemi su ogni funzionalità ed è davvero ciò di cui avevamo bisogno per il nostro negozio. Il supporto è davvero affidabile. Grazie mille a Emma e Nguyễn Văn Đông per il supporto e per aver impostato il codice per noi.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

May 9, 2022

Thank you so much for your quick help. technical guy Nguyen Minh Dang and Jonas help me a lot understand the priority and gave me awesome service.

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

April 29, 2022

This is without a doubt the best support I have ever experienced for a Shopify app. We launched a website and some minor complications arose. Customer support Annie Tran was very quick and extremely efficient in helping me. Jonas is also very supportive in answering me via Whatsapp. I was really in trouble but then I tried calling their WhatsApp number and got through right away. And from here, the support was just extraordinary. Many thanks to the technician guys too, Cuongnvm, Duong Hoa Xuan and Pham Le Minh Tri for the quick fix. I used "Custom Pricing" and "Wholesale Registration Form" and the functions are really helpful in categorizing your customers and support them well. Overall, good app and customer support.

Using app

11 days

Total reviews

2

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

April 27, 2022

i had a great support from emma and the technicians (Vu Phi Hung and Cuongnvm); they helped me to configure the app with the goal that i wanted to reach with the app and Emma has been every time very fast to answer me. great service and this app is perfect for a b2b shop. Ho avuto un grande supporto da emma e dai tecnici (Vu Phi Hung e Cuongnvm); mi hanno aiutato a configurare l'app con l'obiettivo che volevo raggiungere ed Emma è stata sempre molto veloce nel rispondermi alle problematiche che incontravo. ottimo servizio e questa app è perfetta per un negozio b2b. raccomandata se vuoi fare vedere i prezzi per clienti diversi.

Using app

15 days

Total reviews

3

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

April 14, 2022

We did a major customization for our wholesale side of the website and it was thanks to this app and its support, especially to Emma and Leorio. They both are great and able to give us the customization we need based on the requirements we gave them. Although we are in two different time zones - 12 hours apart, they will get back to me the very next day.

Store

bingltd

Using app

5 months

Total reviews

6

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

April 13, 2022

Thanks to the tech guy Nguyen Minh Dang and the support agent Jonas for the great support in configuring and solving some problems quickly. The technical guy is very helpful and support manner was awesome. Jonas has helped to clarify the VAT concerns. VAT Display function and Custom Pricing for b2b customers really help. Overall, great app and support, keep it up! Grazie al tecnico Nguyen Minh Dang e all'agente di supporto Jonas per l'ottimo supporto nella configurazione e nella risoluzione rapida di alcuni problemi. Il ragazzo tecnico è molto disponibile e il modo di supporto è stato fantastico. Jonas ha contribuito a chiarire le preoccupazioni relative all'IVA. La funzione di visualizzazione dell'IVA e il prezzo personalizzato per i clienti b2b aiutano davvero. Nel complesso, ottima app e supporto, continua così!

Using app

29 days

Total reviews

2

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

April 12, 2022

This is really the one app, that you need if you need to turn Shopify into a B2B shop. I use it for assinging prices to customer groups Special B2B customer registration with extra fields Registration approval for customer service. The support for this app is also great, they are in a different timezone, but they come back to me with a solution within 1 day to all of my problems so far. Thanks!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

March 19, 2024

We use this app to help our wholesale customers have a seamless experience with price breaks and custom pricing. We also use the custom registration form, and the auto-tag rules. The app has a ton of flexibility and customizations, so I am planning to use it in more ways in the future. There were several spaces where the app and the new theme we had installed were not working properly together. Emma C. and her team were diligent and extremely responsive in helping us fix all of the errors. Not only were they responsive and diligent, but they worked with us in a way that invited questions and made sure that they were really understanding our needs. The customer service was top-notch.

Using app

About 2 years

Total reviews

4

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

March 24, 2022

We are very happy with this app. Right after the installation we had a few issues we couldn't solve ourself, but the support was very helpfull and fast.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

March 24, 2022

We have been looking around for a while to get a comprehensive B2B app and I've to say that this one from BSS Commerce really has a lot to offer and, even more important, the level of support we had during the onboarding and testing phase from Annie , the technical colleagues Duong Hoa, Minh Dang, Dinh Khanh, Leorio and their Business Analyst Riley was superlative. The app offers a lot of functionalities that could be deeply adapted to our wholesaler needs, especially thanks to the developer team that promptly addressed all our concerns and questions and was always ready to adapt our theme code or propose alternative solutions.

Using app

6 days

Total reviews

13

Average rating

4.9

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

March 24, 2022

Wonderful customer service. Fast, friendly, knowledgeable. Great app for customizing pricing and offering quantity discounts. I have been especially impressed with Annie, Cuongnvm and Leorio who have been very helpful throughout this process and worked hard to make sure I have everything I need. Highly recommend.

Using app

17 days

Total reviews

2

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

March 23, 2022

Good customer support overall, with the best app in market. Used app for my store and must recommended for any wholesale store owner.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

March 17, 2022

Great app that works well for us for customer account approvals. We requested a few customizations and Annie, Duong, Tri and Leorio were able to get everything done in under an hour. Highly recommended.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

March 15, 2022

The customer service for this app is amazing. They helped me develop my website to aid in the usage of their app. The experience working with them and customizing the app for my company was very high quality. Their customer service rep. Annie is a true gem.

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

March 15, 2022

I used this application for our wholesaler project. I was quite worry because we have a lot of challenges such as multi currencies, multi languages, retail and wholesaler prices, etc. The support team is really attentive and responsive! Special mention to Emma and the technician who invested themselves in our project and answered all my questions.

Using app

About 1 month

Total reviews

7

Average rating

4.4

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

March 11, 2022

multifunctional app for me , useful , but a little slow ,hope you could improve the speed . Customer service Annie is very patient and helpful , solve my problem , after use , maybe more problems , hope I can talk to you again

Using app

9 days

Total reviews

3

Average rating

4.7

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

March 11, 2022

We are still onboarding the app, but so far it is working very great and plug and play. Hoa Xuan Duong, Pham Le Minh Tri and Jonas has been helping setting up the app and system. Great features and flexibility! :-).

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!