All reviews

Rating Breakdown

  • 5
    94% (887 ratings)
  • 4
    3% (30 ratings)
  • 3
    0% (2 ratings)
  • 2
    1% (5 ratings)
  • 1
    2% (22 ratings)

Reviews with Text

  • 96% (911)
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5 / 5 Share

July 11, 2022

Jonas was really helpful with the setup of the app and everything is working as expected, i recommend the app

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 8, 2022

The B2B Wholesale Solution App with all of it functions provides exactly the required features, a b2b and b2c store needs. Technically it is really great to use, we had no bugs at all. Especially Emma & the App Support Team were absolutely helpful and were assisting us perfectly during setup, launch & afterwards. Really fast support reply time and solving upcoming issues easily. Highly recommended!

Store

heuhalm

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 1, 2022

I found this app because I need customers in my shop to register and await approval by us, prior to shopping. The App solved this problem but I had issues with some functionalities regarding the approval of customers (it said invalid email adress, even if I knew the adress would work). However, the support team was very fast and started to work on the issue an hour after i reported the problem. Within short time, Josephine Dao and Nguyen Vu Manh Cuong from the team solved the issue and it was a pleasure working with them.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 28, 2022

I have installed the app and it worked directly after installation. Both on regular Shopify and Plus version. The functionalities of this app are quite impressive and the support is super. I am using this app to solve the complex VAT excempt rules in Europe and have created different forms for private or business customers with VAT number. Based on the forms I show the prices incl. or excl. VAT automatically. I have exchanged several emails with Customer Support Executive Emma. Together with the Technician, Nguyen, she answered all my questions within 24 h. I had some questions about the app’s functionality and needed some changes specific for my shopify theme. Not one question or request for change is to much. And all this support is included in the monthly fee. No wonder that I am a happy customer of the BSS B2B/wholesale solution for Shopify.

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 24, 2022

I have not used the app yet but had a lot of questions on how to get my pricelists set up and Jonas was a great help! He answered my questions promptly and was very pleasant to deal with.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 22, 2022

BSS's B2B wholesale solution is fantastic, and I highly suggest it. The support is really amazing – Josephine- the one who supports me is really nice. I’m not going into detail regarding the BSS B2B wholesale solution because it has so many integration options. My advice is to just try contacting Josephine's help. Josephine was quite helpful in assisting me in finding solutions. She is incredibly efficient and exact in her work, as well as helpful and patient. The technician guy Nguyen Van Dong has fixed the issues really well and the complete customizing procedure took only a few days. My heartfelt gratitude goes out to Josephine and Nguyen Van Dong.

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 23, 2022

The technical team was a great help troubleshooting setup and functionality of this app. Lots of great features make this the go-to app for all kinds of B2B needs. You can control site access with required wholesale registration, create custom pricing and quantity breaks and set other pricing rules. You can even set limited access to products and set special pricing for particular customers. Jonas and Pham Le Minh Tri were great to work with, responsive, and got the job done! Thanks, B2B/Wholesale Solutions Team!

Using app

30 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 20, 2022

This was the only app we could find that provided a solution for our sales reps to creating orders with custom pricing rules. The customer support from Jonas and the Tech support from Cuong NVM was great, and their response time was quick, and and efficient.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2022

I am very grateful to Joy and developer Nguyen Van Duc. Their support is very correct, fast and professional. Thanks to this support I can use the app with confidence. Joy's answers are fast and excellent.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 17, 2022

The B2B wholesale solution from BSS works great and I highly recommend it. However, the integration support and Emma in particular is outstanding. BSS B2B wholesale solution offers so many integration options that I don't want to go into details about the app here. My recommendation is to just try and contact Emma's integration support. Emma supported me in finding solutions in an absolutely perfect way. She works extremely quickly and precisely, is very helpful and patient. Together with the technician and expert Cuongnvm, new solutions were implemented within hours and the entire customizing process took no longer than a few days. My very special thanks to Emma and Cuongnvm. I'm a business owner and not a software integration specialist. As I started the test period I mentioned that there are a lot of details to customize and I didn't have answers for all customizing needs. Emma patiently supported me. I learned quickly through the transparency and precision of Emma Information. Customizing support by Emma also means to get an intensive training. I have never received such extraordinary support. In some issues, more complex technical adaptations were necessary, which were coordinated extremely quickly and competently between Emma and Cuongnvm from the technical team. This worked perfectly and delightful. So many thanks to both. I am very happy with our B2B & B2C Integration that works perfectly an highly recommend it.

Using app

12 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 15, 2022

This app works really well and is easy to configure. Due to my theme, I needed a little extra help installing but I contacted the support team at BSS Commerce and they made the adjustments needed very quickly. We are using all 3 B2B apps provided by BSS on our website without issue and would recommend them to any store looking to add B2B functionality. The BSS Team are very knowledgeable and the support we have received is outstanding. Thanks especially to Emma and Hoa Xuan Duong who have gone above and beyond to get the set-up exactly as we required, even working the weekend when we had a rush query.

Store

Amoreo

Using app

4 months

Total reviews

6

Average rating

5.0

5 / 5 Share

June 14, 2022

This app has been really handy in creating our store. The support is excellent and makes it super easy to use without a developer.

Using app

20 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 13, 2022

I have used the B2B/Wholesale Solution tool and found it very useful for our needs. The customer service has surprised me for the better. A pleasure to work with you.

Using app

About 2 months

Total reviews

3

Average rating

4.7

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

June 10, 2022

I received great support from Emma and the technicians (Minh Tri and Minh Dang). They respond quickly to the issues I demand and are sure to solve them. Emma always responds positively and responds quickly. I think this service and app is perfect for a BtoB shop. 私はEmmaと技術者 (Minh Tri and Minh Dang) から素晴らしいサポートを受けました。彼らは私が要求する課題に対して迅速に対応し、必ず解決してくれます。 Emmaはいつもポジティブに対応し、レスポンスも早いです。 BtoB向けのshopにはこのサービスとアプリは最適だと思います。

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

June 8, 2022

We are using two B2B apps from BSS team and they have been very helpful for our website and business. The apps do have various features and can be easily activated via the App Dashboard such as special prices for wholesale customers, manual orders, login to see prices and etc. We have been discussing with the team via Whatsapp and Jonas (the support agent) has been very responsive in the meantime. Recently, we faced issues with login to see prices function & with setup custom pricing and Nguyen Dinh Khanh (the technical guy) have been checking very carefully and come up with a proper solution eventually. Our theme is a tricky one but they have successfully helped us to deal with it. Very responsive support manner! In addition, BSS Pricing Plan for these applications is quite reasonable and they also come with a 14-day free trial and free assistance. We would definitely recommend trying BSS Solution apps. Overall, I am quite satisfied so far. Appreciate a lot for the team's efforts and keep it up!"

Using app

27 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

June 3, 2022

Excellent service in required areas. Very responsive in dealing with any issues encountered. No issues in recommending this app and their technical team.

Using app

9 days

Total reviews

5

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

May 31, 2022

Being new to Shopify (coming from Magento), BSS was a name I recognised - I decided to go with their Wholesale solution because it ticked all the boxes that their Magento equivalent did. There were a few issues (mainly with me) but they were always happy to assist and did so very fast. Would recommend this to ANYONE looking to have a retail/wholesale combo store (We're UK based and it works perfect with IOSS)

Using app

26 days

Total reviews

1

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

May 31, 2022

Miglior app che potessi trovare su Shopify, prezzo molto contenuto per tutte le funzionalità che offre. Innanzitutto ho potuto applicare tutte le norme riguardo la normativa fiscale europea(completa di deduzioni e IVA per ogni paese) e secondo utilizzare molte altre funzionalità come gli sconti quantità. Quest'app da sola offre veramente tanti servizi, ciò che cerchi sicuramente è qui. Inoltre durante tutto il processo di configurazione durato 2giorni (non poco) sono stato seguito dal supporto che ha fatto loro la maggior parte del lavoro secondo le mie richieste. Ringrazio Jonas, Nguyen Minh Dang e Pham Le Minh Tri che non mi han fatto cadere una goccia di sudore. Per me fino ad oggi esperienza fantastica :) ENGLISH VERSION: Best app I could find on Shopify, very low price for all the features it offers. First of all I was able to apply all the rules regarding European tax legislation and second use many other features such as quantity discounts. This app alone offers so many services, what you are looking for is definitely here. Also during the whole setup process lasted 2days (not a little) I was followed by the support that did most of the work according to my requests. I thank Jonas, Nguyen Minh Dang and Pham Le Minh Tri who have not made me drop a drop of sweat. For me to date fantastic experience :)

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Ci auguriamo che continuerai a supportare la nostra app a lungo termine. Non dimenticare di contattare il team all'indirizzo [email protected] ogni volta che ne hai bisogno. Saluti!

5 / 5 Share

May 24, 2022

Mange tak til Emma og hele teamet for en klasse support og god service! B2B Wholesale er en rigtig god app til at løse vores b2b krav og vi vil helt sikkert bruge flere features herfra fremover.

Using app

5 days

Total reviews

4

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

May 18, 2022

Out of the box the app has lot of features to offer. And on top of that, Emma and Nguyễn did a great job on offering support for our custom theme. Thanks!

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!