BSS B2B Wholesale Solution
Centralize Wholesale B2B workflows with an all-in-one solution
Rating
4.8
feedback
976
chart
#906
All reviews
Feb. 10, 2023
The strong point of this app is its flexibility which makes it suitable to cover more or less all aspects of a wholesale business. Customer service is very competent and fast. I had some difficulty setting some rules and June Nguyen together with her collghiu Cuong Nguyen Quoc and Duc Nguyen Van solved my problems immediately. Il punto forte di questa app è le sua flessibilità che rende idonea a coprire più o meno tutti gli aspetti di un business wholesale. Il servizio clienti è molto competente e veloce. Ho avuto qualche difficoltà nel settare alcune regole e June Nguyen insieme ai suoi collghiu Cuong Nguyen Quoc e Duc Nguyen Van mi hanno risolto subito i problemi.
Thank you so much for your amazing 5-star rating! We are so pleased to hear that you appreciate our app’s flexibility and found the customer service team to be competent and fast. We really appreciate you taking the time to leave us such a positive review!
Feb. 9, 2023
Recently, we encountered a small bug in our theme and were in need of assistance to resolve the issue. We are pleased to say that the support team was there to help us every step of the way. Their knowledge and expertise in the field enabled them to quickly identify the problem and provide a solution. We are grateful for their prompt attention to our needs and for taking the time to ensure that the bug was fixed to our satisfaction.
Thank you so much for your 5 star rating! We really appreciate that you took notice of our team's hard work and dedication to your satisfaction. Your kind words mean a lot to all of us. Thank you again for your positive review!
Feb. 8, 2023
I have just installed the B2B/Wholesale Solution app and did have some struggle with the formatting of some pages but with the super fast and helpful support from June N. and the developer Dong L.T. I have managed to have it up and working as I hoped for. Many thanks again for your kind and fast support. This is how it should be done. The app itself is quite useful as it gives me all I need to support wholesale processes on my shop. Ich habe gerade die B2B/Wholesale Solution App installiert und hatte einige Probleme mit der Formatierung einiger Seiten, aber mit dem superschnellen und hilfreichen Support von June N. und dem Entwickler Dong L.T. habe ich es zum Laufen gebracht. Nochmals vielen Dank für die freundliche und schnelle Unterstützung. So sollte es sein. Die App selbst ist sehr nützlich, da sie mir alles bietet, was ich zur Unterstützung der Großhandelsprozesse in meinem Geschäft benötige.
Thank you so much for the 5 star rating! We are extremely grateful that June N. and Dong L.T. were able to provide you with the help you needed, and that you find the B2B/Wholesale Solution app useful and able to meet your needs. We appreciate the kind words and your feedback.
Feb. 8, 2023
We strongly recommend the app. The functions of the app are well structured and clear. At the beginning we had some issues with the setup. But the support consisting of Joy Nguyen (our contact person), and the developers Mai Van Quy and Nguyen Ngoc Hai helped us within a very short time. They were very friendly, kind and very helpful. We are sure that the support team will continue to help us so well in the future. Thus, minor issues will be fixed and solved in the minimum amount of time. This is how we expect a professional support to be. Please keep up the good work!
Thank you so much for taking the time to leave us a 5 star rating! We are glad to hear that our support team was friendly and helpful, and that you were able to get the setup issues resolved quickly. We appreciate your feedback and your recommendation of our app. Thank you!
Feb. 6, 2023
Very pleased with this B2B app so far! It accomplishes many of the tasks that we need for our dealer portal on our website, and the custom pricing tools are probably the features we like (and use) the most. Anytime there has been an issue, the app developers have been very quick to respond, and always help us figure out how to change any applicable settings or fix code where need be. Shoutout to both Jennie and Trinh Viet Anh for helping us fix our latest hurdle :)
We are so glad to hear that you are pleased with the B2B app! We are glad to have delivered on the features you need for your website and that our custom pricing tools have been the main benefit for you. A big thank you to both Jennie and Trinh Viet Anh for helping you fix your latest hurdle! We appreciate your 5 star rating.
Feb. 2, 2023
This app is great, it meets all of our B2B needs and is easy to understand. Even when we got stuck on some parts and needed some redesigning work to fit our website and company needs, we contacted the team and Jena Nguyen and dev Bui Thanh Phong resolved our issue with fast and professional turn around throughout. This app allows you to enable the functions you need for your business and has straight forward instructions on how to enable them. We highly recommend the app and are assured we can count on their support team.
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!
Jan. 23, 2023
Great app with nice functionalities. The Support teams is also very fast with replying and give good solutions. Many thanks!!
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!
Jan. 18, 2023
The app is great if you're looking for a pretty straightforward B2B solution for a small business. We used it to set wholesale pricing for logged-in customers and all of this in the backend is pretty easy to set up. I recommend reading through the user guide first to familiarise yourself with how it works. The best part of the app though: As I had a very customised theme, I did need the help of the support team for a number of things and they were AMAZING!!! Joy and Dao Van Phu were beyond helpful. I had a lot of tricky requests and they were able to solve them but also provide clear instructions so I could make edits in the future if I need to update the theme. Always responding so quickly. They are my heros!!
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!
Jan. 17, 2023
B2B Customer Portal and B2B Wholesale solutions is a great app to look into if you want to set up special discounts and offer payment terms to wholesale clients. It is a useful extension that is a lot less costly than the official Shopify Pro app for those who want to build and grow their small business at a more affordable rate. While I came into some minor bugs and some confusion while using the app, the customer support exec, Jolie Nguyen, and developer, Mai Van Quy, were quick to assist me with all issues. Mai Van Quy would work on the back-end fixing all the technical issues while Jolie Nguyen would work directly with me and on the front-end to update me with all the processes. Overall it is a great experience - I would recommend these 2 apps to anyone who is looking for an extension that would help with growing their business.
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!
Dec. 27, 2022
I have this store and I have installed this app for my store to improve product display and boost sales. This program does exactly what it claims to do. I want to use the feature to generate registration forms for b2b clients. We have a problem with the form setting and rendering. And I have setting the auto tag and have some trouble with it. So I contacted the support team and June Nguyen assisted me properly. She and the tech guy Cuong Nguyen Quoc were able to handle the problem quickly and efficiently; difficulties were resolved within 24 hours of being reported. The app is now working perfectly on our website and we are very happy with it. Creating your own pricing plans is easy and they look professional. Support was also very helpful and they fixed any issues quickly. I appreciate their support. In summary, I am very happy wit the app and with the support. Highly recommend you guys.
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!
Dec. 15, 2022
Joy Nguyen and Hoang Van Luan and Nguyen Van Dong have been just amazing. We had problem of compatibilities between apps around the website but they solved everything super quick and in a super professional way. we will thank you both very much
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!
Dec. 8, 2022
After one year trying to solve manually the problems that different country taxes can generate, this app is great. You can easily add a button for EU VAT validation in your cart page that makes possible a VAT exemption purchase. Also, I've had a problem with the register form installation and June and Duc Nguyen Van from the team support has solved it very proffesionally. So, higly recommended app.
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!
Dec. 1, 2022
Thanks to June Nguyen, AnhTV, and Cuong NQ for their professional, courteous, and timely assistance. So far, we're pleased with the app, especially the customer support. June's response time and patience in helping us fit the app's functionality to our specific needs are much appreciated. The quick and helpful support certainly made setting up the app much more straightforward. Thanks again to your whole team for their continued support and thoughtful communication.
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!
Nov. 24, 2022
The app works great and the assistance is very fast and professional. The perfect app for a B2B shop!
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!
Nov. 22, 2022
I would like to thank Joy and the developers Nguyen Van Duc and Mai Van Quy very much for their extraordinary work, their always detailed and professional response, their quick response and support during the installation of the application. They immediately understood our expectations and helped us to customize the application according to our store and our requests. We are in GMT+7 and we never had to wait more than a few minutes or a few hours to get a response from the team. I really appreciated the exchanges with them, as well as the proposed solutions and the immediate updates. The application itself does its job well and has all the features we were looking for. I am happy to recommend BSS Commerce to other Shopify stores looking to set up a wholesale business.
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!
Nov. 18, 2022
Great app and very helpful and fast support. It does everything I need and it's very easy to configure and get it suited to what you need.
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!
Nov. 16, 2022
Developers Trinh Viet Anh & Nguyen Quoc Cuong as well as Jonas as the support agent were very responsive and helpful in working with us to get the wholesale store set up. We are in GMT+8 and we never had to wait more than a few minutes to get a response from the team. Really appreciate the instant replies and updates, as well as the workable solutions offered. The app itself does the job well and has all of the features that we were looking for. Happy to recommend BSS Commerce to other Shopify stores looking to set up a wholesale business.
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!
Nov. 11, 2022
I needed an app to create a professional section of my website, where certain customers could apply, get approved by my team, and then have access to special prices after logging in. After a lot of research, and some emails with the BSSCommerce developers and salespeople and others, I installed B2B/Wholesale Solution, and B2B/Login & Lock Pages. It has been going great. The apps do exactly what I need, and the support I get when needed is very prompt and knowledgeable. They have even met with me and shared a screen at one point to help had it set up properly to my customized needs, including to figure out what subscription tier I needed to keep my subscription only to the level necessary. Thanks so much to Joy, and Jonas - the support team, and the dev guys - Trinh Viet Anh, Nguyen Quoc Cuong! highly recommend BSS Commerce apps for your shopify store!
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!
Nov. 6, 2022
Big thanks to Joy and dev guy Nguyen Van Duc, Vu Phi Hung. Very correct, professional help and support. With their help, you save time and easily understand how to you this app in the future. Joy's answers are quick.
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!
Nov. 3, 2022
They offer great support, I needed help with a form and they delivered quickly, the app is very intuitive as well.
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!