Preorder, Back In Stock ‑ STOQ

This app has been an invaluable asset to my store. I love using this app! And the customer service is outstanding. I had a small technical glitch when adding the disclaimer to my product listings and the customer service agent fixed it immediately! The issue was corrected within minutes of reaching out. I highly recommend using this app.

App looks good, works well and the support is great

Works well and has a good and responsive support team.

I have never written a review before, but after my experience with STOQ and especially Arnab, I genuinely felt that I had to write my first one. I run an online business, and anyone who does the same knows how stressful it can be when something suddenly goes wrong on your website—especially when the problem affects your customers' ability to make a purchase. I contacted STOQ regarding an issue involving our Add to Cart and Preorder buttons. It turned out to be a complicated problem because it only happened under very specific circumstances when switching between different product variants. Arnab was absolutely incredible. He took the time to understand exactly what was happening, patiently tested different scenarios, and kept investigating instead of giving me a generic answer or simply telling me that the problem wasn't on their end. But what really made me want to write this review is something you rarely see anymore: Arnab even helped me fix problems that had absolutely nothing to do with STOQ or their company. He could very easily have said, "That's a theme issue," or "That's not caused by our app," and moved on. Technically, he would have been completely justified in doing so. Instead, he continued helping me because he genuinely wanted to get my website working correctly. That says a lot about a person, and it says a lot about the company he represents. At no point did I feel like I was simply another support ticket that needed to be closed. Arnab was patient, professional, responsive, and genuinely cared about solving the problem—even when solving it went beyond what should reasonably have been his responsibility. In business, problems are inevitable. What separates an exceptional company from an average one is what happens when those problems occur and whether there is actually someone on the other side willing to help you. STOQ should be extremely proud to have someone like Arnab representing their company. Arnab, thank you sincerely for your patience, your professionalism, and especially for going far beyond what you were obligated to do to help me. This is the first review I have ever taken the time to write, and I can't think of a company or person more deserving of it. Absolutely exceptional customer service. STOQ has earned my trust, and Arnab has earned a customer for life.

Great app works well no issues

It's great, could be a bit more intuitive but there are a lot of options

Affordable and intuitive solution to Shopify's out-of-box limitations on location-based inventory alerts. STOQ support team was very quick to jump in and help with customizations. Highly recommend

Proper app & Customer Service

It was amazing .The supporting team help me fixed my problem real quick! Shout out to Hassan!

Great!

This is the second preorder app I have tried and it's far superior to the previous one I used which messed up my inventory. It's very well designed with features I wanted. The customer service has also been excellent.

Good and fast service.

Excelente ayuda de soporte para solucionar problemas con un badge y muy buena aplicación, mejor que otras que he probado.

STOQ is fantastic! It helped me implement exactly what I needed for my jewelry store (a “made to order” option with the appropriate disclaimers, as well as “back in stock” reminders). I was also super impressed with the live support when I had some problems installing the app on my customized template. I was very lucky to be assigned Paul from the support team, he was extremely competent and helpful, and solved all the code issues in a couple of minutes. 11/10, I couldn’t recommend it more! The support staff is amazing.

Amna was very helpful in helping me address some issues I encountered. We are very happy with our decision to switch to STOQ and I highly recommend the app!