BS ‑ Better Shipping for Shopify

BS ‑ Better Shipping

Customize shipping rates to maximize profit
Rating
4.8
Feedback
85
Reviews
Chart
#2,624
Shopify

All reviews

1 / 5 Share
Dec. 9, 2018

Terrible. All of the rates I set show up as "Free". No customer support. Awful app. About to uninstall and never look back.

Store Using app Total reviews Average rating
Shred Season Over 1 year 1 1.0
Developer Reply

We’re sorry to hear that you had a bad experience! We really pride ourselves on our customer support and if you contact us we’re always happy to provide as much assistance as you need to get things working! We would have loved to help you resolve this issue, support is always only an email away and we always respond to every question. If you’d like to give Better Shipping another go, please just let us know and we can help you get setup!

4 / 5 Share
Nov. 27, 2018

Very simple and straightforward to use. It is perfect for configuring flat rates at the per-item level.

Store Using app Total reviews Average rating
Jibs Action Sports About 2 years 1 4.0
Developer Reply

Thanks for the feedback! We’re so glad we were able to provide a great shipping solution for your business!

5 / 5 Share
Nov. 13, 2018

Excellent customer support. They are extremely patient on our series of inquiries and walked us through step by step instruction!!

Store Using app Total reviews Average rating
XLARGE® 4 days 4 4.5
5 / 5 Share
Sept. 28, 2021

I'm very happy with this app and have been using it for a few years now! My business wouldn't be the same without it as it let's me customize a lot such as delivery cost per postal code (Canada), free shipping if X amount is reached on the postal codes I choose, and so much more. Customer service has been amazing as well as they are very responsive! Extremely satisfied. If you have a delivery service, I highly recommend you invest in your business with this app.

Store Using app Total reviews Average rating
Fruit Couture About 3 years 10 5.0
Developer Reply

Thanks for your feedback! We really take pride in our customer service and aim to respond to all enquiries within 24 hours, and usually much faster!

5 / 5 Share
Sept. 5, 2018

App allowed me to accomplish very detailed shipping structure which would have been impossible with just Shopify shipping. A must have..

Store Using app Total reviews Average rating
IQAir-China About 11 hours 1 5.0
5 / 5 Share
July 7, 2018

Great app for setting up a free shipping rate for large orders while being able to exclude certain products. Had some issues but experienced great customer support to resolve it.

Store Using app Total reviews Average rating
Atlas Preservation 8 days 14 5.0
5 / 5 Share
June 19, 2018

When I downloaded Better Shipping I was on a tight deadline and under a lot of stress as we had to launch a new product the next morning that needed specialist shipping terms. I emailed them thinking I'd get a reply within 24 hours and their email would not arrive in time to be helpful. To the contrary their reply arrived within the hour and was extremely helpful - solved my problem and meant that I was able to launch the new product as planned. Their 2.0 update is impressive and powerful but simple enough that you can work it out for yourself. I do not regret purchasing Better Shipping for a moment.

Store Using app Total reviews Average rating
Mevrouandco 6 days 1 5.0
5 / 5 Share
June 11, 2018

This is an app that is simple to navigate, but can handle very complex shipping needs. Support is incredible. I have a number of products in my store that have a complex set of shipping rules associated with them (freight flat rates, price breaks for bigger orders, excluding certain items, etc), and the support team was able to get the right configuration in place in order to make everything work together. Support is friendly and fast. I highly recommend this app and the Atomyard team if you have any shipping rules you need to implement.

Store Using app Total reviews Average rating
Unitedrv 5 days 2 5.0
5 / 5 Share
May 12, 2018

Just love this app! So easy to use and setup and the amazing customer service is like the icing on the cake! Highly recommend it!

Store Using app Total reviews Average rating
5 / 5 Share
April 10, 2018

Works great, awesome customer service!

Store Using app Total reviews Average rating
Coffeecology1 11 months 7 5.0
5 / 5 Share
April 9, 2018

amazing customer service! worked with me to create my very complex shipping restrictions for different items and was very patient and diligent and making sure it worked for all scenarios. definitely recommend for companies who have shipping restrictions on certain products and special shipping rates for certain items/ locations. Thanks better shipping! Peter was the best!

Store Using app Total reviews Average rating
Silly Farm Supplies 9 months 4 5.0
5 / 5 Share
March 26, 2018

Really good app! So happy! It's so simple to use!

Store Using app Total reviews Average rating
Private Storey 8 months 8 4.9
1 / 5 Share
Jan. 6, 2018

Quite disappointed I needed to pay $15 to find out that the app didn't offer the level of customization that I needed. Wouldn't recommend to any others.

Store Using app Total reviews Average rating
Ecopet Concepts 3 days 1 1.0
Developer Reply

We’re sorry that you were disappointed with the functionality of the app. We’ve since released a new version of Better Shipping that is much more flexible and delivers a lot more functionality. The new version allows you to set up multiple shipping rates per product and much more! If you’d like to give Version 2 a try, please just let us know!

5 / 5 Share
Dec. 21, 2017

This app does exactly what I needed. Really awesome customer support as well. Highly recommend.

Store Using app Total reviews Average rating
Neurocoffee 2 days 1 5.0
5 / 5 Share
Dec. 13, 2017

I have been using Better Shipping on my first Shopify store for a while, and I love the per product shipping. I recently opened a second store on Shopify, and I have 2 products that can only be shipped within the USA. Everything else in my store can be shipped worldwide. I had to find a way to restrict delivery areas for those 2 products and also use per product shipping. I couldn’t figure out how to do this, so I sent an email to support at Better Shipping. Within about an hour, I received an email from Peter at Better Shipping. He explained that what I wanted to do wasn’t possible with the current version of the app, but they are just about to release an update for the app that would allow me to do what I need to do. Then he offered to give me early access to Better Shipping 2.0. I took Peter up on his offer and he sent me VERY detailed instructions on how to set up the different shipping zones and per product shipping. He even guided me through going into my Shopify theme and creating a custom message for customers who live outside of the USA and try to purchase the 2 items that can only be shipped within the USA. Thank you so much to Peter for the exceptional service you provided! I would not have been able to do what I needed to do without access to Better Shipping 2.0, and I would not have figured out how to set everything up, for my unique situation, without your excellent guidance. If you haven’t seen Better Shipping 2.0 yet, it is awesome! Now you can combine shipping zones and per product shipping. You can also set rates for multiples from the same collection/product line. For example if you want to charge $5 to ship the first product, and $2 for the second product, in the same group (collection, variations, however you want to group them) you can do that, and you can even set different group rates for different shipping zones. Better Shipping 2.0 does everything I want it to. It has solved ALL of my problems with setting shipping rates. Yay Better Shipping 2.0! I couldn’t be happier!

Store Using app Total reviews Average rating
Bensons Best 6 days 1 5.0
5 / 5 Share
Dec. 4, 2017

This app does what it says. The best part is the Atom Yard support team who helped me to customize the configuration. I use it together with their other app Local Delivery.

Store Using app Total reviews Average rating
Texas Craft Wagyu 13 days 3 5.0
1 / 5 Share
Nov. 21, 2017

Hard to use. Not recommended. Wasted 2 hours of my time.

Store Using app Total reviews Average rating
Noirsurblanc 44 minutes 1 1.0
Developer Reply

Sorry to hear that you had trouble with the app! If you have a unique shipping set up we’re always happy to provide extra set up assistance if you would like! We’ve also improved our help guided and added some video set up tutorials. If you decide to try Better Shipping again please just let us know!

5 / 5 Share
Oct. 17, 2017

Been using this app for years and it has been great. Ran into some issues with the new way I wanted to ship and they were quick and eager to help! Now I have all my shipping rates and discounts setup perfectly! Thanks so much Peter! www.calgaryplants.com

Store Using app Total reviews Average rating
Calgary Plants Over 3 years 4 5.0
1 / 5 Share
Oct. 6, 2017

This app doesn't allow setting different prices for variants. It advertises that you can set shipping rates per item on Shopify, but then you really can't. Very frustrating.

Store Using app Total reviews Average rating
Developer Reply

We’re sorry to hear that you had a frustrating experience! Better Shipping definitely does allow you to set up per product shipping rates! We’re always happy to provide customer support if you have any set up questions as well. If you’d like to try Better Shipping again, please just let me know!

5 / 5 Share
April 25, 2017

this is our second store that we're using better shipping on. easy to use, easy to set up. great app. boomcandy.com

Store Using app Total reviews Average rating
Boomcandy 7 minutes 5 4.8
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