BTA Appointment Booking App

Nov. 28, 2023

D'Angelo responded quickly and thoroughly! All of my questions were answered much sooner than expected!

Nov. 15, 2023

So far we really enjoy this app!! D'Angelo has been so much help, he responds right away and has gone above and beyond!!

Nov. 9, 2023

Very helpful Customer Service when we first launched our site and needed some help making sure our bookings were getting loaded. Thank you so much for your timely response!!

Nov. 7, 2023

D’Angelo was so helpful. He found a very weird issue with an app being embedded in our sites code blocking bookings. In a matter of minutes the site was back up and running. I am so grateful

Nov. 1, 2023

D'Angelo was very helpful! He had a lot of knowledge and solve my issue very fast. Thank you again!

Oct. 18, 2023

Very poor support. I upload lots of products and bulk import doesn't work and it takes ages.

Oct. 6, 2023

BTA has been perfect for our service based business and the support has been top notch!

Sept. 25, 2023

Excellent customer service. Rob is always very fast to respond and super helpful!

Sept. 15, 2023

Easy to use and the customer support is superb!

Sept. 8, 2023

Great customer service! Had some help getting my initial implementation up and running. Service was easy, fast and worked exactly as needed. Thank you! Will be using this app for all my local rental equipment.

Sept. 7, 2023

App is exactly what we were looking for. We were looking for an appointment app with customizability and easy to understand and this app ticks all of the boxes! The support is really helpful and replies on time. They helped extensively and answered all of our inquiries clearly. Really appreciate their assistance!

Aug. 7, 2023

Very good app with a nice chat for answering your question quickly. I use the app for more than 1 year and It's allowed me to rent game and planned event in my store.

Aug. 6, 2023

We have been using BTA to manage our rental store for about 1 year now. We ship rental products to our customers and they return the products after their rental period. This application is excellent. The integration with Shopify is super easy. The initial setup and then the integration of new products is extremely quick and smooth. You can add an individual lead time and a lag time for each product. This is especially important for us as we have to take shipping times into account when managing our inventory. You can also add different locations etc. wich are not using since we are shipping our products. The customer interface looks great and booking is very intuitive. It is also very easy to make manual bookings. After a booking you get an email with an ics file that you can add to your Outlook calendar for example. You also have a calendar in the backend. The customer service is excellent. They will help you extremely quickly, which is very important because you will get disappointed customers and lose a lot of money if your booking system goes down. They will also help you with very specific problems and go to great lengths to find a solution. They will never leave you alone with a problem. The pricing is also fair. I think in the past there was no booking limit that came with your plan. But considering the value BTA provides to our small business, I think all pricing levels are still more than OK. The only thing on my wish list is a better calendar in the backend. A few small adjustments would be extremely helpful from my perspective. 1. Include the option to include/exclude lead time and lag time in the appointments. Currently, the calendar only shows the booking appointment itself + the lag time. In our case, the lead time reflects the time we need to ship our product to our customers. If we could include this information in our calendar, we would know when to ship the product to our customer from our calender. 2. Custom color coding for the appointments. It would be great if we could change the color of the appointments. Then we would have a better overview of the events. In our case it could look like this: blue - confirmed booking red-shipment initiated purple-product at customer green - product back in stock. 3. Synchronization with Outlook calendar (the others are more important) These small changes would make inventory management easier and more convenient. However, it is by far the best solution we have tested so far. We are very happy with it. Easy to use, good interface, perfect support, fair pricing. Thank you BTA team We love you Tom

Aug. 5, 2023

I've been searching for a good booking app for long time and almost gave up, until I found this app. It 's the MOST comprehensive appointment and hotel booking app out there. They have every single feature you can think of and didn't think of, and it's bug free. Since it's such a complex app, it took me some time to figure out how to use it and try to understand every setting. The support was super helpful and patient answering my questions, and implemented my customized requests. If you need a booking app, this is the one.

Aug. 3, 2023

Great app that works well with Shopify to handle class bookings for our training centre. The automated features streamline a lot of communication which means more efficiency us and more transparency for the customer. Any tech issues have always been handled promptly and professionally by the support team. Highly recommend these guys!

July 26, 2023

this app covers a lot of options. If something isn't working the way you expected, just as the support team. they're vary knowledgeable on their product and in my experience are quick to respond and help you fix up your errors!

July 26, 2023

The app is a little tricky to configure, but Zetya support team is fast to respond and very helpful.

July 20, 2023

The teams are great and available to respond to needs and questions. Thank you to the teams for their rapid response.

July 18, 2023

I've been using this app for about 30 minutes and so far it's been very easy to use and when I got stuck, the chat box guy was there to help me out immediately. Got it done and we are on our way to a MUCH better booking experience for our customers.

April 3, 2025

Had a bit of an issue with the app's functions, BUT the support team was efficient in addressing any problem I had! Friendly, quick, and able to not only fix my issue but also guide me in better understanding the app to avoid any future confusion. That said, my issue was a bit more in-depth than what I normally work with in the app. From creating appointments, to searching past customers, to customizing the schedule for more specific days is so convenient to control from the same app. This calendar is by far my preferred app to any other method I've used in my seven years of admin work. UPDATE: Another issue, another quick fix from the BTA support team. Well done!