Appointment Booking App | BTA
Try #1 Appointment Scheduling Shopify App | BookThatApp
Rating
4.7
feedback
507
chart
#4,466
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Dec. 28, 2022
de app werkt prima, de helpdesk reageert erg snel. tot nu toe erg tevreden. wij verhuren LEGO en waren al lang op zoek naar een goede app. die hebben we nu dus gevonden
Dec. 26, 2022
Soporte de Bookthatapp tiene muy buena disposición para solucionar los problemas, aplicación muy fácil de entender y administrar. Gracias!
Dec. 20, 2022
We were having difficulty with the booking app, but it really boiled down to user error. We connected with Rob B. via their online support and he was able to help us fix everything. Very patient and communicated very clear in terms of how to use certain fields. He also helped us by updating our widget - which really made a difference, and we feel will add to a positive user experience. Thanks Rob!
Dec. 9, 2022
Great customer service even at 11:30pm when I have time to work on the app they were able to assist me!
Dec. 1, 2022
Great app to plan your appointments. If I had any questions it was awnserd very fast and the experience with the support chat is great so far!
Sept. 14, 2022
We use this app to set up a reservation system for a clothing shop. Great service and quick response! Every time we need help with setting up the widget or configurations, they are always there to fix problems for us. Also, thank you, Albert, for the fast responses!
Sept. 13, 2022
I used this app for classes and courses booking. However the performance of the app is so slow. Page loading is very slow and takes minutes before a complete a page is loaded. Have reported this but we were repeatedly told it due to some kind of network issue on our side. But, we have no issue loading any other apps or pages.
Hi Zontiga Thanks for taking the time to leave a review. Shopify sets performance standards for apps and all apps need to meet these standards to be listed on the app store. BookThatApp exceeds these standards so we're sorry to hear of your store's performance issues. Please reach out to us and raise a support ticket if you would like us to investigate your specific store. We're seeing reasonable response times when we test your specific store (https://www.webpagetest.org/result/220913_BiDcQC_55Z/1/details/) and note that there are third party javascripts that are slowing your site down. This was also identified to you in previous support tickets. We find that reaching out to an app partner for support as opposed to writing a negative review leads to better outcomes for all parties. The Support Team at Zetya
Sept. 9, 2022
Thank you! Great service every time I have a question to help me with the configuration and setups. It's all about the getting me unstuck and this team knows how to do it!
Aug. 30, 2022
We plan to use this app to book studio classes and we have had nothing but a great experience with the customer service team any time we have questions. Rob is the MAN! Very on top of his work. Stand by the app so far, simply on the fact that it is so EASY to use and EASY to ask questions.
Aug. 24, 2022
BookThatApp works great for my business and the customer support is always available when I need it!
July 28, 2022
Brilliant app and essential if you are a rentals business. Their service is also first class, always very responsive and helpful!
July 25, 2022
Using this app for rental. Didn't fully understand everything so I reached out for help and got all my questions answered. Made it really easy and I'm happy with the outcome.
July 19, 2022
Excellent! Very easy-to-use, even for someone like me with very limited web development experience. I've used the app to add courses to my website. I came across one or two issues and I raised a ticket quite easily. The ticket was resolved within 15 minutes! Thank you Rob for your help. Brilliant! Thanks again
July 18, 2022
AMAZING!! Customer support made the transition to a new theme stress-free!! I have been using BTA for over two years, and it has worked great for scheduling and notifying my customers. Today I took a new Shopify to active and had a few minor issues I couldn't figure out. Rob B. was on it! He had both issues fixed in seconds and my site is looking and performing perfectly!
July 5, 2022
They helped me to create a calendar and give good options for all of the class types for our business. Support is super helpful too!
July 1, 2022
Scooter rental biz in Las Vegas. Absolutely LOVE the support provided. Platform and workflow is simple once its set up correctly. Keep up the great work!
June 25, 2022
We were using this app to run bookings for our high end rental property. I didn't think it would be difficult. It's stopped working twice, costing us thousands. Shopify needs better app implementation. This is a pain-in-the-ass.
Hi Idlepursuits, Thanks for taking the time to leave a review. As we advised in your support ticket, the app was showing no availability due to the capacity being set to 0. This occurred due to a change you made in your store on May 31st. We can see that this configuration issue has now been corrected and the app is working as expected. As such, we find your review inaccurate and unwarranted. The Support Team @ Zetya
May 30, 2022
So to be honest integration is not always easy and selfunderstanding but the support is always available and is taking care until everything is well set-up to meet the needs of our store. We are happy with the integration now and the support as well. Thank you for your help!
May 25, 2022
A fantastic app, and the best part.... the customer service is incredible. It helps me a lot to set up everything around bookings.
May 23, 2022
Very powerful app. It is by far the most customisable app I have come across, once you get used to it. The support team is very helpful and respond quickly. Seems difficult to make styling changes to the dawn theme when it comes to placing widgets next to products, however, I maybe just unaware of the proper actions to take. Highly recommend this app. Thanks team!