BTA Appointment Booking App

BTA Help ticket agents never fail to assist me! It's so great to have fast communication when I need it most - it also makes my job easier. Highly recommend.

Great app, great support! D'Angelo has help me twice and does so with a smile!

I have been using BTA for years. It works well and their support team is quick, responsive and has always resolved any issues, which there have been few of.

Outstanding service, we run our business via BTA and they always assist our requirements. Very responsive on chat also. Happy customer.

Excelente aplicacion para el alquiler de material, el servicio cliente es optimo. El chat disponible permite de solucionar o de responder rapidamente a cualquier problema que tengamos. Muchas gracias

Great product and customer support has been amazing. D'Angelo patiently took me through the installation process and answered all of my questions. Highly recommend.

Works great and the team are always quick to help us with anything we need. Any time we need help, the support team are always on hand and help us with any problems straight away.

The BTA staff always do their best to help us and we often have solutions to issues within a few minutes if not hours. We have tried many different applications for booking services through Shopify and can say that BTA has served our store the best out of all of them. Thank you for everything you do.

I can't explain or comprehend why this app is so user unfriendly. Doing anything simple, like changing the email address that emails are sent from, require so much more information and time than any of the other platforms I use. Even adjusting email templates for Reminders, require HTML knowledge and competency with Liquid Variables! With the cost of this app, the time spent trying to brand it has been incredibly frustrating. The good points are its flexibility for having courses (that run multiple weeks) or classes and lots of input details. However these have been outweighed by my frustration in trying to do simple branding exercises on the platform. If anyone has any suggestions on either how to make it easier or another app, I would appreciate it!

Applicazione fantastica: facile, intuitiva e con un supporto meraviglioso. Consigliatissima +++++

Our site has not launched yet, but the support in getting it there has been fantastic. Other providers pretend to offer the vital functions that this app actually offers. Will feedback more as we progress.

The service I received today was fantastic, and he stayed the course to help me accomplish my goal until it was completed entirely. Last week I had reached out but wasn't ready to embark on implementing the solution. When I started a chat today, it was the same person so the past conversation was not lost in translation- super helpful in keeping clarity and reducing my frustration. The app has made some adjustments over the past year that have helped a lot. We are now easily able to take a 50% deposit. When I have more time, there are a few other issues I need to tweak, but I am much happier with the app and service today than I was originally- and I feel confident in the support I will receive!

If I could give it a lower rating I would. I have been dealing with this app and its lack of decent tech support for over two years. CONSTANT tech issues, which they have to walk me through a work around fix as they are so involved. And getting support itself is beyond time consuming. Days and weeks. Via email. My latest issue has been happening at minimum the past several weeks. I figure out today that people are trying to book, mostly unable to, but occasionally making it through, Shopify is taking payment , and BTA is not recording date and time or even inputting into my calendar.. I go check and none of my services are properly booking. I email tech support for almost 2 days now. ZERO response. My booking is how I make my living almost 100%. I now have to somehow figure out how to set up an entire new booking system on the fly so I can make money to pay my bills. I’ve been wondering why there’s suddenly nobody booking. This is why, BTA non functioning app. Don’t download this awful app, you will absolutely regret it. Shopify needs at least one decent booking app option, because this is absurd. This is in addition to: double bookings, bookings made online on days I have blocked off, bookings that don’t even show up in calendar until after the appointment. Clunky, non user friendly, but most of all nonworking and not reliable or even existent tech support.

The Book that App Team are always so prompt with responding & resolving my question! Really easy platform to use, I've never had any issues at all - highly recommend

Even though the app is not always straightforward, help desk is great, fast answers and great answers, which makes it a great solution for our rental and outdoors activities shop. Special thanks to D'Angelo and Jao for their support.

We have been using BookThatApp for 5 years for scheduling our pet services and we are very happy with it. The app is feature-rich and supports easy customization through snippets, allowing us to present the booking feature on our website to suit various use cases. The support team is very responsive and top-notch. We look forward to more features and enhanced stability under their new management.

Our requirements were pretty demanding, and BTA was the only app that met most of them. With my limited development knowledge, I was able to implement the features we needed, and the team at BTA provided fast and friendly support.

I am very happy with using BTA to schedule classes. They are also very prompt and helpful to answer any questions. D'Angelo's help and Customer Service are over the top! Definitely a 5 star!

BTA support folks have been very responsive and helpful! It's nice to have real people responding knowledgeably about their product!

I tested a lot of booking apps and this one its one of the best! Additionally their support team is very friendly and helpful.