BTA Appointment Booking App
Try #1 Appointment Scheduling Shopify App | BookThatApp
Rating
4.7
feedback
359
chart
#5,592
All reviews
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June 20, 2023
We have been using BTA since 2019 and it has been meeting our needs for appointments, classes, and events. When we need help with a technical issue, the support time always prompt and helpful.
It's reviews like these that makes our day 😊! Thank you for taking the time to leave this for us!
June 20, 2023
I initially found the app a little confusing to operate, but they have very helpful instructions that I was able to easily follow. Additionally, their support team has been very helpful (honestly more helpful than I have ever found a support team before).
We really appreciate you taking the time to leave us this awesome review 😊. Thank you!
June 17, 2023
So far this app is doing everything we want it to be doing. We are using it now for equipment rentals both off site and on site. We use it for scheduling and posting our group classes and we are just starting to use it for private lessons. Support has been helpful. When I get stuck setting something up they have helped within an hour even on weekends. Very happy with this and plan on implementing even more capabilities (such as waiver documents for some rentals).
Thank you for leaving your terrific review! We are also happy to hear that you're enjoying our app and our service 🤩!
June 16, 2023
We have been using BTA for over a year now and are very happy. The team are very quick to reply if we have any questions or need help in any way. Great customer service!
Thank you for your review. It's refreshing to hear that you're happy with our app and our service 😊!
June 14, 2023
I've had the BTA app for a few years now and I am loving the new iteration - looks fantastic! The support team has always answered my questions and issues in a timely manner. Thanks, Rob and BTA team :)
Thanks for your awesome review and for being a long serving customer with us 😊! We aim to keep providing nothing but top tiered service to our customers. Thanks for choosing us!
March 23, 2023
Wow die App kann so alles abbilden was man sich nur vorstellen kann. Leicht auf zu setzen mit top Anleitungen und Dokumentationen. Das beste ist aber der Support vom Team selber, hilft einen sehr schnell weiter. Top
Wir freuen uns, dass Sie mit unserer App und unseren Dienstleistungen zufrieden sind! Wir möchten uns auch bei Ihnen dafür bedanken, dass Sie sich die Zeit genommen haben, uns diese wundervolle Bewertung zu hinterlassen!
Feb. 15, 2023
Just Fabulous. It works so well for us to get students to book courses online with no administration intervention. Allows multiple payment options to work seamlessly with the booking. Took a little while to iron out some display options, but now it's how we like it. Great support too. Great App, get it if you need to sell courses and book online.
Thank you for writing us a great review! We appreciate it 😊!
Feb. 10, 2023
Using this app to book private groups as well as classes for a yoga studio. Top notch support. Saved me hours and we ended up with exactly what we wanted.
We're happy to hear that our app was the perfect choice for you! Thanks for the amazing feedback 🙂.
Feb. 2, 2023
My experience with bookthat app was top tier. I needed help setting up a custom page embed, their representative, Albert, did it free of charge.
On behalf of Albert, you're welcome 😊! Thanks for leaving us a great review!
Jan. 18, 2023
Very helpful customer service. I was helped by Albert, he immediately fixed my issue and did so with ease and in a timely manner. Would highly recommend!
Jan. 9, 2023
Great app! The customer service is very helpful and always present. They understand the issue and help immediately.
Dec. 29, 2022
Réponse très rapide pour chaque demande d'assistance que j'ai fait. Beaucoup d'options pour les calendriers !
Dec. 28, 2022
Great App! Does exactly what I need it to for my Candle Making Workshops. And anytime I have had questions the quick response time is fantastic.
Dec. 28, 2022
de app werkt prima, de helpdesk reageert erg snel. tot nu toe erg tevreden. wij verhuren LEGO en waren al lang op zoek naar een goede app. die hebben we nu dus gevonden
Dec. 26, 2022
Soporte de Bookthatapp tiene muy buena disposición para solucionar los problemas, aplicación muy fácil de entender y administrar. Gracias!
Dec. 20, 2022
We were having difficulty with the booking app, but it really boiled down to user error. We connected with Rob B. via their online support and he was able to help us fix everything. Very patient and communicated very clear in terms of how to use certain fields. He also helped us by updating our widget - which really made a difference, and we feel will add to a positive user experience. Thanks Rob!
Sept. 14, 2022
We use this app to set up a reservation system for a clothing shop. Great service and quick response! Every time we need help with setting up the widget or configurations, they are always there to fix problems for us. Also, thank you, Albert, for the fast responses!
Sept. 13, 2022
I used this app for classes and courses booking. However the performance of the app is so slow. Page loading is very slow and takes minutes before a complete a page is loaded. Have reported this but we were repeatedly told it due to some kind of network issue on our side. But, we have no issue loading any other apps or pages.
Hi Zontiga Thanks for taking the time to leave a review. Shopify sets performance standards for apps and all apps need to meet these standards to be listed on the app store. BookThatApp exceeds these standards so we're sorry to hear of your store's performance issues. Please reach out to us and raise a support ticket if you would like us to investigate your specific store. We're seeing reasonable response times when we test your specific store (https://www.webpagetest.org/result/220913_BiDcQC_55Z/1/details/) and note that there are third party javascripts that are slowing your site down. This was also identified to you in previous support tickets. We find that reaching out to an app partner for support as opposed to writing a negative review leads to better outcomes for all parties. The Support Team at Zetya
Sept. 9, 2022
Thank you! Great service every time I have a question to help me with the configuration and setups. It's all about the getting me unstuck and this team knows how to do it!
Aug. 30, 2022
We plan to use this app to book studio classes and we have had nothing but a great experience with the customer service team any time we have questions. Rob is the MAN! Very on top of his work. Stand by the app so far, simply on the fact that it is so EASY to use and EASY to ask questions.