BTA Appointment Booking App

July 5, 2023

Works great, doesn't seem to integrate with Point of sale app so we have to manually add bookings to the calender, which might lead to a double booking.

July 4, 2023

I checked them all out. BTA has a great interface to set-up your bookings. Integrates flawlessly with Google and most import works perfectly with our theme. Something I can't say for the others. All around a great app. If that's not enough they have one of the best support teams anywhere. Responsive to all inquiries with quick fixes. Very comforting when you rely on the app to run seamlessly.

July 3, 2023

Welcome to the most in depth review ever written. HA! I kid. Firstly, if you've got appts, rentals, etc to book - you know my pain. It's SO lovely to have it all tied into Shopify, but choosing the right app is OVERWHELMING with A. so many apps and B. SO many with good ratings. I'm a super type A gal who created a whole spreadsheet trying to organize the madness as I tested. I looked outside of Shopify as well - and other platforms are ultimately complicated and I'd rather have it tied into Shopify. I searched and searched and went with BTA about 3 years ago. My business expanded this year and my circumstances got a little too complicated for their app - but guess what... it was also too complicated for EVERY other app I SPENT 40 HOURS TESTING, RESEARCHING, ETC. So take my word for it... Overall, I think BTA's features are very robust, possibly one of the most robust apps out there, and they are very helpful. There's one I think that would go toe to toe with, but the price point of that competitor is 4X that of BTA, so why bother? BTA is really helpful with customer service. The only struggle is sometimes it's really hard to explain everything via email and there's some disconnects - but eventually we all get it together. There's some disgruntled folks in these reviews and I can say.... I'm not always the most patient person... and I think at the end of the day, they'll match your energy. If you get irritated and short with them, when all they really are trying to do is help, you'll have a sub par experience. Try to take a breathe and know they really do want to help. In 3 years, I only had one glitch that caused some booking troubles. They got to it as fast as they could. Of course, I wanted it fixed IMMEDIATELY, but, being part owner in a tech company, I know it takes time to figure out a bug and implement a solution. Even instagram and Amazon go down, we can't expect perfection - but one glitch in 3 years is pretty dang good! Finally, if you are a design nerd like me... you might be fooled by a few other app options that just look soooo cool and pretty. haha. Trust me, the functionality is just not there. I feel bad mentioning this, but I want this to be an honest review. Plus, I know it is a selling point for a lot of people - myself included. I almost switched because another app was prettier. At the end of the day, it just wasn't QUITE up there with BTA. At the end of the day, I choose BTA for functionality, price and the fact that I have weird booking circumstances and they walked me through setting things up to finagle it to work for my needs. With an app SO robust, there's bound to be confusion - it's not like we customers wrote the code! I say this because you will have questions... probably lots of them, and they WILL be there for you, as a partner. IF YOU WANT MORE SPECIFIC FINDINGS FROM MY SEARCH: - BTA allows you to create booking fields and it's more customizable than any other app I've seen in this regard (again, one other goes toe to toe, but for 4x the price) - BTA's notifications are robust and better than most... and it's included in the price! Other apps have you alter liquid theme files and I hate doing that personally. - The bookings calendar and elements are customizable and you have more options with how to display things than with other apps - Their customer RESCHEDULE/CANCELLATION FEATURE IS PURE GOLD! Many apps do not have this. - I like that they have a different website login so I don't have to pay for a bunch of staff users on shopify - they can login there to check customers in, etc. Other apps all have them log in to shopify which I don't like for a number of reasons, one being the cost. - The multiple ways you can set your hours, blackouts, etc makes it really great for complex calendar/availability situations. - Once you get a few products set up, it's really easy to go from there. - I wouldn't waste your time poking around if you're confused - out of the gate just shoot BTA an email and give them your specific user case with as much detail and honestly just let them tell you what you need - you'll save yourself a lot of time.

July 3, 2023

So far this is one of the best apps that I've used in Shopify. It was a last minute add on for a very large event that we are doing and the awesome customer support made it totally stress free. It does exactly what we need it to do and more. I wouldn't hesitate to recommend this app to anyone. Thanks guys for the super quick service!

June 27, 2023

Es la mejor aplicación de reservas, la atención es impecable y ágil, te solucionan todo rápido, es fácil de utilizar y estoy feliz.

June 22, 2023

We're using BTA for over a year now and we're extremely happy with its functionality and possibilities. Support is very helpful and they take care of problems really fast.

June 21, 2023

Rob got back to me within an hour of me sending an email, accurately addressing my question on how to make adjustments to my setup.

June 20, 2023

We have been using BTA since 2019 and it has been meeting our needs for appointments, classes, and events. When we need help with a technical issue, the support time always prompt and helpful.

June 20, 2023

I initially found the app a little confusing to operate, but they have very helpful instructions that I was able to easily follow. Additionally, their support team has been very helpful (honestly more helpful than I have ever found a support team before).

June 17, 2023

So far this app is doing everything we want it to be doing. We are using it now for equipment rentals both off site and on site. We use it for scheduling and posting our group classes and we are just starting to use it for private lessons. Support has been helpful. When I get stuck setting something up they have helped within an hour even on weekends. Very happy with this and plan on implementing even more capabilities (such as waiver documents for some rentals).

June 16, 2023

We have been using BTA for over a year now and are very happy. The team are very quick to reply if we have any questions or need help in any way. Great customer service!

June 14, 2023

I've had the BTA app for a few years now and I am loving the new iteration - looks fantastic! The support team has always answered my questions and issues in a timely manner. Thanks, Rob and BTA team :)

Feb. 15, 2023

Just Fabulous. It works so well for us to get students to book courses online with no administration intervention. Allows multiple payment options to work seamlessly with the booking. Took a little while to iron out some display options, but now it's how we like it. Great support too. Great App, get it if you need to sell courses and book online.

Feb. 10, 2023

Using this app to book private groups as well as classes for a yoga studio. Top notch support. Saved me hours and we ended up with exactly what we wanted.

Feb. 2, 2023

My experience with bookthat app was top tier. I needed help setting up a custom page embed, their representative, Albert, did it free of charge.

Jan. 18, 2023

Very helpful customer service. I was helped by Albert, he immediately fixed my issue and did so with ease and in a timely manner. Would highly recommend!

Jan. 9, 2023

Great app! The customer service is very helpful and always present. They understand the issue and help immediately.

Dec. 29, 2022

Réponse très rapide pour chaque demande d'assistance que j'ai fait. Beaucoup d'options pour les calendriers !

Dec. 28, 2022

Great App! Does exactly what I need it to for my Candle Making Workshops. And anytime I have had questions the quick response time is fantastic.

Dec. 28, 2022

de app werkt prima, de helpdesk reageert erg snel. tot nu toe erg tevreden. wij verhuren LEGO en waren al lang op zoek naar een goede app. die hebben we nu dus gevonden