Appointment Booking App | BTA

June 21, 2021

Amazing app with so many useful features. The support team is also very helpful and response time is super quick. Highly recommend!

June 11, 2021

Very powerful software that can be used in a lot of different ways. We used it to create a table reservation system and also events. A big thanks to the customer service team who were great about helping us getting it setup

June 10, 2021

This app was essential to our organization. It does take a lot of learning and initial system setup, but their help desk is very responsive.

June 9, 2021

We are using BookThatApp for our shop so customers can schedule appointments where we pick up things from their homes. In general, we are very happy with it, there are lots of configuration options and the team seems to have passion for their app. Though when a bug came up, it took us two attempts to explain the problem and we eventually had to be less nice so that we were taken seriously and that it was recognized that it is a bug that should be fixed. However in the end, the bug was fixed within a day, that was great! One important feature request we still have is that in the booking calendar overview it would be great if we could choose which information pops up when hovering above bookings. In particular, we would like to display the customer's address there. Choosing what is displayed in the calendar overview could be a great setting (with radio buttons) also for lots of other customers we think. Overall, we would recommend BookThatApp and believe that the app, if continually improved, can become the best in its class!

June 7, 2021

We got a realy nice UX integration with our site. Great app and customer support! Any minor issue that appeard, was properly and quickly solves by the team.

June 4, 2021

Best App out there! Covers all we need for our rental business. Great service too. All set and done in no time. Thanks for that.

May 25, 2021

Great calendar functionality for a rental site. Customer service is quick to respond at all hours and helpful in navigating installation + troubleshooting issues.

May 18, 2021

Great app, that works really well. It does require some getting used to BUT the support team is amazing with a great support time. Would absolutely recomend.

May 12, 2021

The customer services is superior. I was having a really hard time with some settings and the team went in and update my code for me. They even went in and fixed other items that I did not even know I had issues with. They really go up above and beyond to make sure the features work properly. I highly suggest using BookThatApp!

May 10, 2021

We use this app to allow customers to schedule zoom meetings with consultants. it's worked really well for us so far! Any minor issues we've had have been resolved quickly and the customer service has been fantastic (shout out to Rob on the CS team!).

May 7, 2021

Brilliant App and fantastic, quick and comprehensive responses from Support. Thanks for all your help setting up and configuring my Shopify

April 30, 2021

I tested about 8 booking apps available in Shopify. BookThatApp is the only one that provided most of our complicated requirements. With Covid, there are lots of restrictions and this produced more complicated scenarios for us. We understand that the out of the shelf product do have limitations and I know that I kept on bugging the support team with a lot of questions. The support team is very quick to respond and very knowledgeable. The only thing that I can think that needs improvement is to provide a timeline for bug submissions. I understand that this is by first come first serve basis. We users would need to know the delivery of the bug so that we could decide if we can wait or if we need to have an alternative. Other than that, the team is great and the app is heaven sent to us.

April 29, 2021

Me being a demanding costumer, I had a great costumer experience with the support team. However, there is Alex from the support team who is on either his/her own personal vendetta, actually does not read the questions I am asking or he/she is lacking costumer obsession. He/she blocked me from the support service, since I told him/her that I will rather wait until another employee is back online again. (I may have send him 50 best tips and tricks for costumer service). I really recommend this app and love the costumer support, but cross your fingers when Alex is answering your call for support. It is unprofessional, does not stand for the high quality service of the app and shines a bad light on the service provided.

April 26, 2021

Alex is an absolute legend. Excellent support. Even got a developer to fix issues with my website that was causing issues with bookthatapp. Even though it was outside his scope of work.

April 8, 2021

Customer care is very great!! App integrated perfectly on my store with rob about support.zetya. The best app for booking.

April 7, 2021

This app is awesome. It is the main app that drives our web site. We love the functionality for any kind of booking capabilities. I looked at 7 other apps, all of them were clunky, not working right or did not deliver on the functionality. Zatya clearly know what they are doing. PS The tech support is just top notch. I had so many questions and requests and they were able to solve all of them (mostly due to my misconfigurations from so many options that are available). They were able to find conflicting code with other apps/themes that made life so much easier. This app/company rocks.

April 1, 2021

Great App and amazing customer service. Always respond immediately and the app has been amazing for the last 5 years helping us with thousands of bookings. Thanks Zetya BTA team

March 25, 2021

Really impressed with the speed and help offered by the customer support team at BookThatApp. The 'how to' videos' are very well put together.

March 21, 2021

These guys are so great. Their support team is so quick and have helped me so much! The tutorials are fantastic.

March 17, 2021

For the price, this is the best booking calendar out there! Main emphasis is on their STELLAR support team that I have never waited more than 8 hours for a resolution from. Lots of customizable options, and the team will work with your for what you need on your site.