All reviews

Rating Breakdown

  • 5
    88% (316 ratings)
  • 4
    6% (22 ratings)
  • 3
    1% (3 ratings)
  • 2
    2% (6 ratings)
  • 1
    3% (12 ratings)

Reviews with Text

  • 99% (354)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 18, 2022

AMAZING!! Customer support made the transition to a new theme stress-free!! I have been using BTA for over two years, and it has worked great for scheduling and notifying my customers. Today I took a new Shopify to active and had a few minor issues I couldn't figure out. Rob B. was on it! He had both issues fixed in seconds and my site is looking and performing perfectly!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 1, 2022

Scooter rental biz in Las Vegas. Absolutely LOVE the support provided. Platform and workflow is simple once its set up correctly. Keep up the great work!

Using app

11 days

Total reviews

1

Average rating

5.0

2 / 5 Share

June 25, 2022

We were using this app to run bookings for our high end rental property. I didn't think it would be difficult. It's stopped working twice, costing us thousands. Shopify needs better app implementation. This is a pain-in-the-ass.

Using app

Over 1 year

Total reviews

1

Average rating

2.0

Developer Reply

Hi Idlepursuits, Thanks for taking the time to leave a review. As we advised in your support ticket, the app was showing no availability due to the capacity being set to 0. This occurred due to a change you made in your store on May 31st. We can see that this configuration issue has now been corrected and the app is working as expected. As such, we find your review inaccurate and unwarranted. The Support Team @ Zetya

5 / 5 Share

May 30, 2022

So to be honest integration is not always easy and selfunderstanding but the support is always available and is taking care until everything is well set-up to meet the needs of our store. We are happy with the integration now and the support as well. Thank you for your help!

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 25, 2022

A fantastic app, and the best part.... the customer service is incredible. It helps me a lot to set up everything around bookings.

Store

ZEUS X1

Using app

7 days

Total reviews

6

Average rating

3.0

5 / 5 Share

May 23, 2022

Very powerful app. It is by far the most customisable app I have come across, once you get used to it. The support team is very helpful and respond quickly. Seems difficult to make styling changes to the dawn theme when it comes to placing widgets next to products, however, I maybe just unaware of the proper actions to take. Highly recommend this app. Thanks team!

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2022

Great support through chat. Within 15 minutes we resolved all the issues we have except one that needed a developer to help. However even with that one, the customer support provided guidance as to where to fix the issue.

Using app

About 6 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 14, 2022

Fantastic support, superb features One stop solution for all renting portal needs... Will recommend for sure

Using app

3 months

Total reviews

4

Average rating

4.0

5 / 5 Share

Jan. 29, 2022

This app os PERFECT for my online group and private zoom classes! The integration of booking and zoom links is exactly what I was looking for and fits my site theme beautifully. AND THE CUSTOMER SUPPORT IS AMAZING: so fast, responsive and attentive…100% GO FOR IT! Contorture.org

Using app

About 2 months

Total reviews

3

Average rating

5.0

4 / 5 Share

Dec. 15, 2021

We use this app to organize glass blowing classes and courses. The interface for creating the classes is intuitive. Sometimes it can get confusing having both Shopify and BookThat involved, for eg when someone cancels their registration on Shopify we have to manually delete the participant on BookThat. Great support by chat though!

Using app

About 2 years

Total reviews

1

Average rating

4.0

Developer Reply

Hi Ottawa Glassblowing Co-op, Thanks for taking the time to leave a review. We appreciate it! We did want to clarify that when you cancel an order in Shopify, the corresponding booking in BookThatApp is automatically deleted. There is no need to manually delete the booking in the app. If you need further information about the integration between BookThatApp and Shopify, feel free to reach out to our support team by chat or email and we'll happy to help. The Support Team @ Zetya

5 / 5 Share

Dec. 15, 2021

I publish an e-newsletter called LitNuts. Book publishers and authors pay us to advertise their books in our newsletter. BookThatApp has been a great (and economical!) way to accept advertising orders based on availability and manage our advertising calendar.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 27, 2021

We are using this app to rent campsites. Was a little difficult to get set up, but support was awesome in helping us get it working great.

Using app

26 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Oct. 15, 2021

Great app for taking table reservations across multiple cafes on our website. Easily customisable with lots of features. Rob, the developer is always on hand to help and quick to respond. Would recommend it and happily try any other apps from this developer.

Using app

7 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 14, 2021

Fantastic app that gets better with every update. Customization can be done on your own with minimal help from support. If you run into any issues, the support team is extremely helpful and has assisted me with resolving the few bugs I ran into while customizing the app.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2021

Great service! Our Dir. of Ops chose this plug-in and set everything up. A few years later, she moved on. I've picked up the work and although I'm pretty tech-savvy, I'm short on time. I recently chatted with BTA Support a few times and they helped me so quickly! It was such a relief. Highly recommend!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 1, 2021

We added this to our site and are excited to have the ease of use with rental bikes, skis, and more. Their technical support was excellent to dial in our product pages too. Well worth the $25.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 29, 2021

We like to refer to this app as Bookify ( sorry eh ) - it makes booking our client experiences easy to use on both ends and when we are stuck with a config error the response is quick, friendly and on point.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2021

Very powerful software that can be used in a lot of different ways. We used it to create a table reservation system and also events. A big thanks to the customer service team who were great about helping us getting it setup

Using app

About 2 months

Total reviews

9

Average rating

4.6

4 / 5 Share

June 10, 2021

This app was essential to our organization. It does take a lot of learning and initial system setup, but their help desk is very responsive.

Using app

5 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 2, 2024

Joao helped me a lot with my questions, great professional. Great service too. All set and done in no time. Thanks for that.

Using app

Over 3 years

Total reviews

3

Average rating

5.0