BTA Appointment Booking App

Great app that works well with Shopify to handle class bookings for our training centre. The automated features streamline a lot of communication which means more efficiency us and more transparency for the customer. Any tech issues have always been handled promptly and professionally by the support team. Highly recommend these guys!

this app covers a lot of options. If something isn't working the way you expected, just as the support team. they're vary knowledgeable on their product and in my experience are quick to respond and help you fix up your errors!

The app is a little tricky to configure, but Zetya support team is fast to respond and very helpful.

The teams are great and available to respond to needs and questions. Thank you to the teams for their rapid response.

I've been using this app for about 30 minutes and so far it's been very easy to use and when I got stuck, the chat box guy was there to help me out immediately. Got it done and we are on our way to a MUCH better booking experience for our customers.

Had a bit of an issue with the app's functions, BUT the support team was efficient in addressing any problem I had! Friendly, quick, and able to not only fix my issue but also guide me in better understanding the app to avoid any future confusion. That said, my issue was a bit more in-depth than what I normally work with in the app. From creating appointments, to searching past customers, to customizing the schedule for more specific days is so convenient to control from the same app. This calendar is by far my preferred app to any other method I've used in my seven years of admin work. UPDATE: Another issue, another quick fix from the BTA support team. Well done!

Works great, doesn't seem to integrate with Point of sale app so we have to manually add bookings to the calender, which might lead to a double booking.

I checked them all out. BTA has a great interface to set-up your bookings. Integrates flawlessly with Google and most import works perfectly with our theme. Something I can't say for the others. All around a great app. If that's not enough they have one of the best support teams anywhere. Responsive to all inquiries with quick fixes. Very comforting when you rely on the app to run seamlessly.

Welcome to the most in depth review ever written. HA! I kid. Firstly, if you've got appts, rentals, etc to book - you know my pain. It's SO lovely to have it all tied into Shopify, but choosing the right app is OVERWHELMING with A. so many apps and B. SO many with good ratings. I'm a super type A gal who created a whole spreadsheet trying to organize the madness as I tested. I looked outside of Shopify as well - and other platforms are ultimately complicated and I'd rather have it tied into Shopify. I searched and searched and went with BTA about 3 years ago. My business expanded this year and my circumstances got a little too complicated for their app - but guess what... it was also too complicated for EVERY other app I SPENT 40 HOURS TESTING, RESEARCHING, ETC. So take my word for it... Overall, I think BTA's features are very robust, possibly one of the most robust apps out there, and they are very helpful. There's one I think that would go toe to toe with, but the price point of that competitor is 4X that of BTA, so why bother? BTA is really helpful with customer service. The only struggle is sometimes it's really hard to explain everything via email and there's some disconnects - but eventually we all get it together. There's some disgruntled folks in these reviews and I can say.... I'm not always the most patient person... and I think at the end of the day, they'll match your energy. If you get irritated and short with them, when all they really are trying to do is help, you'll have a sub par experience. Try to take a breathe and know they really do want to help. In 3 years, I only had one glitch that caused some booking troubles. They got to it as fast as they could. Of course, I wanted it fixed IMMEDIATELY, but, being part owner in a tech company, I know it takes time to figure out a bug and implement a solution. Even instagram and Amazon go down, we can't expect perfection - but one glitch in 3 years is pretty dang good! Finally, if you are a design nerd like me... you might be fooled by a few other app options that just look soooo cool and pretty. haha. Trust me, the functionality is just not there. I feel bad mentioning this, but I want this to be an honest review. Plus, I know it is a selling point for a lot of people - myself included. I almost switched because another app was prettier. At the end of the day, it just wasn't QUITE up there with BTA. At the end of the day, I choose BTA for functionality, price and the fact that I have weird booking circumstances and they walked me through setting things up to finagle it to work for my needs. With an app SO robust, there's bound to be confusion - it's not like we customers wrote the code! I say this because you will have questions... probably lots of them, and they WILL be there for you, as a partner. IF YOU WANT MORE SPECIFIC FINDINGS FROM MY SEARCH: - BTA allows you to create booking fields and it's more customizable than any other app I've seen in this regard (again, one other goes toe to toe, but for 4x the price) - BTA's notifications are robust and better than most... and it's included in the price! Other apps have you alter liquid theme files and I hate doing that personally. - The bookings calendar and elements are customizable and you have more options with how to display things than with other apps - Their customer RESCHEDULE/CANCELLATION FEATURE IS PURE GOLD! Many apps do not have this. - I like that they have a different website login so I don't have to pay for a bunch of staff users on shopify - they can login there to check customers in, etc. Other apps all have them log in to shopify which I don't like for a number of reasons, one being the cost. - The multiple ways you can set your hours, blackouts, etc makes it really great for complex calendar/availability situations. - Once you get a few products set up, it's really easy to go from there. - I wouldn't waste your time poking around if you're confused - out of the gate just shoot BTA an email and give them your specific user case with as much detail and honestly just let them tell you what you need - you'll save yourself a lot of time.

So far this is one of the best apps that I've used in Shopify. It was a last minute add on for a very large event that we are doing and the awesome customer support made it totally stress free. It does exactly what we need it to do and more. I wouldn't hesitate to recommend this app to anyone. Thanks guys for the super quick service!

Es la mejor aplicación de reservas, la atención es impecable y ágil, te solucionan todo rápido, es fácil de utilizar y estoy feliz.

We're using BTA for over a year now and we're extremely happy with its functionality and possibilities. Support is very helpful and they take care of problems really fast.

Rob got back to me within an hour of me sending an email, accurately addressing my question on how to make adjustments to my setup.

We have been using BTA since 2019 and it has been meeting our needs for appointments, classes, and events. When we need help with a technical issue, the support time always prompt and helpful.

I initially found the app a little confusing to operate, but they have very helpful instructions that I was able to easily follow. Additionally, their support team has been very helpful (honestly more helpful than I have ever found a support team before).

So far this app is doing everything we want it to be doing. We are using it now for equipment rentals both off site and on site. We use it for scheduling and posting our group classes and we are just starting to use it for private lessons. Support has been helpful. When I get stuck setting something up they have helped within an hour even on weekends. Very happy with this and plan on implementing even more capabilities (such as waiver documents for some rentals).

We have been using BTA for over a year now and are very happy. The team are very quick to reply if we have any questions or need help in any way. Great customer service!

2026 Update Had a business impacting technical issue, which Shopify couldn’t fix. Went back to BTA & they resolved the problem. As always, great technical support & ruddy good booking system. Thanks Just Fabulous. It works so well for us to get students to book courses online with no administration intervention. Allows multiple payment options to work seamlessly with the booking. Took a little while to iron out some display options, but now it's how we like it. Great support too. Great App, get it if you need to sell courses and book online.

Using this app to book private groups as well as classes for a yoga studio. Top notch support. Saved me hours and we ended up with exactly what we wanted.

My experience with bookthat app was top tier. I needed help setting up a custom page embed, their representative, Albert, did it free of charge.