All reviews

Rating Breakdown

  • 5
    87% (329 ratings)
  • 4
    7% (26 ratings)
  • 3
    1% (4 ratings)
  • 2
    2% (6 ratings)
  • 1
    4% (14 ratings)

Reviews with Text

  • 99% (374)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 3, 2023

So far this is one of the best apps that I've used in Shopify. It was a last minute add on for a very large event that we are doing and the awesome customer support made it totally stress free. It does exactly what we need it to do and more. I wouldn't hesitate to recommend this app to anyone. Thanks guys for the super quick service!

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your awesome review! We're excited to be a part of your e-commerce journey. The support team at BookThatApp is always ready and willing to help. We look forward to building an awesome partnership 😊!!

5 / 5 Share

June 27, 2023

Es la mejor aplicación de reservas, la atención es impecable y ágil, te solucionan todo rápido, es fácil de utilizar y estoy feliz.

Store

Moondi

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Gracias por tomarse el tiempo para dejar una evaluación. 🌟 ¡Fue un placer atenderte hoy!

5 / 5 Share

June 22, 2023

We're using BTA for over a year now and we're extremely happy with its functionality and possibilities. Support is very helpful and they take care of problems really fast.

Store

Alike

Using app

About 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for writing us a great review! We appreciate it 😊!

5 / 5 Share

June 21, 2023

Rob got back to me within an hour of me sending an email, accurately addressing my question on how to make adjustments to my setup.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for leaving your amazing review! It was a pleasure to help you today. 😁️

5 / 5 Share

June 20, 2023

We have been using BTA since 2019 and it has been meeting our needs for appointments, classes, and events. When we need help with a technical issue, the support time always prompt and helpful.

Using app

About 4 years

Total reviews

3

Average rating

5.0

Developer Reply

It's reviews like these that makes our day 😊! Thank you for taking the time to leave this for us!

5 / 5 Share

June 20, 2023

I initially found the app a little confusing to operate, but they have very helpful instructions that I was able to easily follow. Additionally, their support team has been very helpful (honestly more helpful than I have ever found a support team before).

Using app

8 months

Total reviews

2

Average rating

4.0

Developer Reply

We really appreciate you taking the time to leave us this awesome review 😊. Thank you!

5 / 5 Share

June 17, 2023

So far this app is doing everything we want it to be doing. We are using it now for equipment rentals both off site and on site. We use it for scheduling and posting our group classes and we are just starting to use it for private lessons. Support has been helpful. When I get stuck setting something up they have helped within an hour even on weekends. Very happy with this and plan on implementing even more capabilities (such as waiver documents for some rentals).

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for leaving your terrific review! We are also happy to hear that you're enjoying our app and our service 🤩!

5 / 5 Share

June 16, 2023

We have been using BTA for over a year now and are very happy. The team are very quick to reply if we have any questions or need help in any way. Great customer service!

Using app

11 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review. It's refreshing to hear that you're happy with our app and our service 😊!

5 / 5 Share

June 14, 2023

I've had the BTA app for a few years now and I am loving the new iteration - looks fantastic! The support team has always answered my questions and issues in a timely manner. Thanks, Rob and BTA team :)

Using app

Over 6 years

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for your awesome review and for being a long serving customer with us 😊! We aim to keep providing nothing but top tiered service to our customers. Thanks for choosing us!

5 / 5 Share

Feb. 13, 2026

2026 Update Had a business impacting technical issue, which Shopify couldn’t fix. Went back to BTA & they resolved the problem. As always, great technical support & ruddy good booking system. Thanks Just Fabulous. It works so well for us to get students to book courses online with no administration intervention. Allows multiple payment options to work seamlessly with the booking. Took a little while to iron out some display options, but now it's how we like it. Great support too. Great App, get it if you need to sell courses and book online.

Using app

Almost 6 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for writing us a great review! We appreciate it 😊!

5 / 5 Share

Feb. 10, 2023

Using this app to book private groups as well as classes for a yoga studio. Top notch support. Saved me hours and we ended up with exactly what we wanted.

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

We're happy to hear that our app was the perfect choice for you! Thanks for the amazing feedback 🙂.

5 / 5 Share

Feb. 2, 2023

My experience with bookthat app was top tier. I needed help setting up a custom page embed, their representative, Albert, did it free of charge.

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

On behalf of Albert, you're welcome 😊! Thanks for leaving us a great review!

5 / 5 Share

Jan. 18, 2023

Very helpful customer service. I was helped by Albert, he immediately fixed my issue and did so with ease and in a timely manner. Would highly recommend!

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 9, 2023

Great app! The customer service is very helpful and always present. They understand the issue and help immediately.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 29, 2022

Réponse très rapide pour chaque demande d'assistance que j'ai fait. Beaucoup d'options pour les calendriers !

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 28, 2022

Great App! Does exactly what I need it to for my Candle Making Workshops. And anytime I have had questions the quick response time is fantastic.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 28, 2022

de app werkt prima, de helpdesk reageert erg snel. tot nu toe erg tevreden. wij verhuren LEGO en waren al lang op zoek naar een goede app. die hebben we nu dus gevonden

Store

2TTOYS

Using app

17 days

Total reviews

11

Average rating

4.6

5 / 5 Share

Dec. 26, 2022

Soporte de Bookthatapp tiene muy buena disposición para solucionar los problemas, aplicación muy fácil de entender y administrar. Gracias!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

4 / 5 Share

Dec. 20, 2022

We were having difficulty with the booking app, but it really boiled down to user error. We connected with Rob B. via their online support and he was able to help us fix everything. Very patient and communicated very clear in terms of how to use certain fields. He also helped us by updating our widget - which really made a difference, and we feel will add to a positive user experience. Thanks Rob!

Using app

Over 2 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Sept. 14, 2022

We use this app to set up a reservation system for a clothing shop. Great service and quick response! Every time we need help with setting up the widget or configurations, they are always there to fix problems for us. Also, thank you, Albert, for the fast responses!

Using app

8 months

Total reviews

1

Average rating

5.0