All reviews

Rating Breakdown

  • 5
    84% (428 ratings)
  • 4
    8% (43 ratings)
  • 3
    1% (5 ratings)
  • 2
    2% (9 ratings)
  • 1
    4% (21 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 14, 2021

Works like a dream on my website. Great support service. Quick turnaround time and the team solved the problem. The $25 support option is well worth the money!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2021

I used the app for a rental site I was working on. They had a great support team that answered all of my question in a timely matter. Highly recommend this app to anyone doing rentals on Shopify.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 21, 2020

Holy Buckets! I have been looking for a good rental program for 3 years. Finally I found this one. The support team is super responsive and great to work with. The user experience in the setup is well thoughout and the fact that it connects to my available inventory is a hug problem solver for my business.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2020

Love this app and use it for booking event entry slots. The support is very good and prompt. Definitely recommend.

Store

Votwo

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 24, 2020

Excellent app that provides great value for money! We had a number of setup questions that were answered super quickly. Thank you Rob for all your help.

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 23, 2020

We needed a simple platform for offering Tandm Surf product rentals on our website and to also show our dealers how EASY it is to do the same in their business. This APP keeps it simple for our customers and our dealers are now adding it to their website. We started renting Tandm Surf boards right away along with the security deposit collected at checkout.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 23, 2020

The app has worked very well for the application I'm using it for, the support and answering of various questions over the past couple of months has been quick, accurate and very helpful. After a bit of a learning curve from my end (with lots of help from support), I now know how to change the parameters quite quickly and adding other products has been pretty easy. Happily recommend.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2020

this app has helped us to easily use shopify to book all our christmas online events with multiple dates and timeslots. it is easy to set up and the support team are super responsive and helpful. Highly recommend.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2020

I started with the free trial over a year ago and then transitioned to an upgraded plan. I've had a great experience using the app. I changed my theme recently and I couldn't get the code installation instructions to match up with the code in my new theme. I reached out to the help desk and within 24 hours, they were able to integrate the code into my new theme. Rob was very helpful and took care of my problem quickly.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2020

We use this app to allow our customers to pick a delivery date for perishable items and control our daily shipment capacities. It's amazing! The run sheet reports are very helpful and whenever I have an issue their support team always responds quickly and helps me resolve any problems. Would highly recommend BookThatApp!

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 28, 2020

BookThatApp is unique for websites that require specific rental solutions. I have tried Out several other apps but they do not meet the required needs as they have quite limited options in my opinion. I am very pleased with the team behind the APP - they respond fast and have patience on letting one understand their product. Much appreciation and thanks for making my website working out so well!! Mark Nelson

Store

Cars2go

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 23, 2020

It works well and the support is very quick to answer questions and help. Overall we are having a good experience. Recommended.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 14, 2020

This is app is the best appointment scheduling app that I have seen. It is highly customizable. But even better than the app is the customer support. Very quick and responsive. They did an incredible job on doing a custom install on my site. I would highly recommend this app if you're looking for a scheduling app.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 7, 2020

Great app, highly configurable which is excellent. Brilliant support team (Rob is a champ!) and quick response times also. Thanks.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2020

I would say the customer service for this app is awesome! Alex helped me quicker than you could expect anyone get back to you. Would recommend.

Using app

About 23 hours

Total reviews

2

Average rating

5.0

4 / 5 Share

Sept. 17, 2020

Great booking app, love that it seamlessly fits into my store! My only complaint is that it's too expensive for the features that we get - understandably so, as there are no other booking apps that can integrate directly on the website like this one. Otherwise, good stuff :)

Using app

33 minutes

Total reviews

8

Average rating

4.8

Developer Reply

Dear Fauna & Flora Reiki Thanks for taking the time to leave us a review. We appreciate it! We are sorry to hear that you feel the app is expensive. Book That App is the most fully featured booking app on the app store so we feel the app is good value. We also offer 24 x 7 customer service (Mon to Fri) which is a service level unmatched by most app developers. If you feel there are features missing please contact our fast and friendly support team via the Support link in the app and let us know what additional features you would like to see. We look forward to hearing from you! The Support Team @ Zetya

4 / 5 Share

Sept. 15, 2020

I just love the customer service!!! So helpful and friendly and respond quickly! It was a bit tricky setting everything up as I am not IT orientated so it took me a while, but the help was great!

Using app

5 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi YourOnlinePersonalTrainer Thanks for taking the time to leave us a review! We appreciate it! We are glad our support team was able to help get you up and running. Feel free to reach out to us anytime if you need anything further. The Support Team @ Zetya

5 / 5 Share

Sept. 5, 2020

It is a great app and works well for our tour booking website. Pretty easy to install and configure. You do not have to be tech-savvy to do it. But even if you have some difficulties/questions/tech problems, they are fast to reply and help. Our tours have complicated schedules but we still were able to configure them using app features and functionality. The only drawback for us is that there is no seasonal pricing. But it looks like this is a feature they are currently working on.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi NYC Fancy Rides Thanks so much for leaving us a review! We are glad to hear you are enjoying the app and that we can accommodate your scheduling needs. We do offer the ability to set seasonal rates for activity-based bookings. If you need help getting started with seasonal rates please contact our support team and we'll be happy to set it up for you. The Support Team @ Zetya

3 / 5 Share

Aug. 28, 2020

Great app, bad support. Didn't work with my theme and I had to get the theme developer to modify the app code to be compatible. It's a problem with the way the app selects variant drop downs - it has to be customized for each theme. It would make MUCH more sense to have this be an option in the admin panel and allow each install to input the selector for the variant dropdown. Recommend the app, not the support.

Store

None

Using app

About 1 month

Total reviews

2

Average rating

4.0

Developer Reply

Dear PDQ Equipment (https://pdq-equipment.myshopify.com/) Thanks for taking the time to leave a review. Please refer to our earlier response to Drew from youzag.com and our Terms of Service for what is covered under our no charge support. We stand by both the quality of our app and our service. Thanks The Support Team @ Zetya

5 / 5 Share

Aug. 12, 2020

Excellent app to allow for rentals of equipment and booking of appointments / tours. It is fairly simple to use but there are a few things which are not immediately obvious when setting up products/resources/staff. This is made up for by the extremely quick customer service who are available almost all of the time, so I have given this app 5 stars. If you find it overwhelming to start with, their knowledge base is very complete and their customer service staff will help you to iron out anything you an't figure out on your own.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Adventure Sports USA Thanks for taking the time to leave a review! We really appreciate it. We are glad you are finding our support helpful. Feel free to reach out to us at anytime! The Support Team @ Zetya