BTA Appointment Booking App
Try #1 Appointment Scheduling Shopify App | BookThatApp
Rating
4.7
feedback
359
chart
#5,593
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May 12, 2021
The customer services is superior. I was having a really hard time with some settings and the team went in and update my code for me. They even went in and fixed other items that I did not even know I had issues with. They really go up above and beyond to make sure the features work properly. I highly suggest using BookThatApp!
May 10, 2021
We use this app to allow customers to schedule zoom meetings with consultants. it's worked really well for us so far! Any minor issues we've had have been resolved quickly and the customer service has been fantastic (shout out to Rob on the CS team!).
July 10, 2024
Brilliant App and fantastic, quick and comprehensive responses from Support. Thanks for all your help setting up and configuring my Shopify Another amazing interaction with BTA. I had an issue updating my theme and they fixed it through their chat within minutes! Thank you
April 26, 2021
Alex is an absolute legend. Excellent support. Even got a developer to fix issues with my website that was causing issues with bookthatapp. Even though it was outside his scope of work.
April 1, 2021
Great App and amazing customer service. Always respond immediately and the app has been amazing for the last 5 years helping us with thousands of bookings. Thanks Zetya BTA team
Feb. 14, 2025
We have been using this app now since 2020 and only have good things to say. For the price, this is the best booking calendar out there! Main emphasis is on their STELLAR support team that I have never waited more than 8 hours for a resolution from. Lots of customizable options, and the team will work with your for what you need on your site.
March 17, 2021
Functionality really serves every purpose you can imagine. There are hundreds of ways to customize and I have to put emphasize on the support(!). You get answers in less than 12 hours and the employees are dedicated to solve your problems. Really astonished about that service-level! :-)
March 15, 2021
It's working great so far - I am on a trial plan and find that the app works for the rental service offered. The customer support is also prompt and professional - I would definitely recommend.
Feb. 26, 2021
This app is fantastic and helps us with all of our booking needs. The functionality it provides is robust and there's lots of flexibility - they really understand the needs of rental/booking businesses and do a terrific job of accommodating a wide variety of use cases. Rob and the team at BTA were extremely helpful and responded SUPER quickly. They helped me solve my niche issues and I always felt confident. Highly recommend +++
July 25, 2024
We use the app to schedule and compare our offerings. Great app and support. We use the app to schedule and compare our offerings. The app is great and the support is beneficial. We especially enjoy the calendar view and find it very easy to use. BTA support has helped us resolve issues with access and calendar functions. create a ticket and actually get help with your issue in a reasonable amount of time. Nice!
Feb. 18, 2021
This is the absolute best Shopify plug in for booking appointments! We have tried all the booking apps and the others all had deal breaking glitches, bad operation, or just a bad set of info shown to the customer creating constant confusion and babysitting. BookThatApp, is babysitting free. Fully automatic client cancellation and refunds. The customer facing information from this APP is fantastic and easy to customize. There are some parts where you may want to edit code, but not to worry, BookThatApp has easy to follow help to keep you moving forward without support tickets. If I ever did have a question, support was right on it and solved the issue within a day. Of course, external booking services may be more feature rich e and appealing for some, but having the money and the customer data all in one place is GOLD! Now we can keep track of our customer's visits in addition to their purchase history all there in one place. This also makes for a seamless marketing campaign. Thank you Zetya for making booking work within Shopify. With the every changing parameters of Shopify, I know that isn't easy. Thanks for the work!
June 9, 2024
Terrible - Ever since the 2 factor authentication there is a constant problem logging in. If you don't mind changing your password for every login it's not a problem but I find it very frustrating
Dear Merchant Thanks for taking the time to leave a review. Your review however is completely misleading. We did not insult or threaten you in any way. We politely asked you to refrain from using all caps when communicating with our support desk. The majority of our customers understand this standard internet protocol and appreciate the heads up. If you believe that writing a malicious review is the right way to respond to a polite request to refrain from using all caps, then so be it. We stand by our policy to maintain a friendly and constructive support experience for both our merchants and our support staff. In terms of being "harassed" or "unfairly targeted", these are inflammatory comments that are untrue. You chose to write a public review and we chose to respond to this review with the facts. If you didn't want a public response, then perhaps you should have chosen a different medium to provide your feedback. The Support Team @ Zetya
Feb. 5, 2021
This app is an absolute game changer for my business. The support staff are excellent and very attentive. Highly recommend using this app.
Feb. 4, 2021
I used this app to book pottery wheel experiences / instruction for our Shopify store. I feel like the interaction with this app will be a game changer for our events. I especially appreciated the help desk support. Very fast turn around from professionals that were kind and polite. (wow when does that happen any more)... We highly recommend this app and the support that comes with it:)
Feb. 2, 2021
I used this app for more than a year, it definitely meets my store needs. There are not so many apps to allow certain functionality especially for renting products. The team has been fully supportive so far! Thank you guys!
Jan. 21, 2021
Love the integration with Shopify, and the support that Zetya/BookThatApp offers. The tech support are quick to respond, friendly, and actually follow-up to let you know when an issue is resolved. They also won't stop working until they have resolved your issue, which is amazing!!
Jan. 14, 2021
I really love how easy navigated the app is! If I’m need of any help the book that app support team are excellent. On a couple of occasions I have submitted a request and got a response straight away from a lovely chap called Rob, he has been very helpful in solving any issues I have and his speed of response is top notch! Cheers Rob
Thanks for taking the time to leave us a review! I am glad that I was able to assist you in getting up and running. Best of luck with your online store! -The Zetya Support Team
Jan. 14, 2021
Works like a dream on my website. Great support service. Quick turnaround time and the team solved the problem. The $25 support option is well worth the money!
Nov. 24, 2020
Excellent app that provides great value for money! We had a number of setup questions that were answered super quickly. Thank you Rob for all your help.
Nov. 23, 2020
We needed a simple platform for offering Tandm Surf product rentals on our website and to also show our dealers how EASY it is to do the same in their business. This APP keeps it simple for our customers and our dealers are now adding it to their website. We started renting Tandm Surf boards right away along with the security deposit collected at checkout.