All reviews

Rating Breakdown

  • 5
    85% (442 ratings)
  • 4
    8% (43 ratings)
  • 3
    1% (5 ratings)
  • 2
    2% (9 ratings)
  • 1
    4% (21 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 23, 2020

The app has worked very well for the application I'm using it for, the support and answering of various questions over the past couple of months has been quick, accurate and very helpful. After a bit of a learning curve from my end (with lots of help from support), I now know how to change the parameters quite quickly and adding other products has been pretty easy. Happily recommend.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2020

this app has helped us to easily use shopify to book all our christmas online events with multiple dates and timeslots. it is easy to set up and the support team are super responsive and helpful. Highly recommend.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2020

I started with the free trial over a year ago and then transitioned to an upgraded plan. I've had a great experience using the app. I changed my theme recently and I couldn't get the code installation instructions to match up with the code in my new theme. I reached out to the help desk and within 24 hours, they were able to integrate the code into my new theme. Rob was very helpful and took care of my problem quickly.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2020

We use this app to allow our customers to pick a delivery date for perishable items and control our daily shipment capacities. It's amazing! The run sheet reports are very helpful and whenever I have an issue their support team always responds quickly and helps me resolve any problems. Would highly recommend BookThatApp!

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 28, 2020

BookThatApp is unique for websites that require specific rental solutions. I have tried Out several other apps but they do not meet the required needs as they have quite limited options in my opinion. I am very pleased with the team behind the APP - they respond fast and have patience on letting one understand their product. Much appreciation and thanks for making my website working out so well!! Mark Nelson

Store

Cars2go

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 23, 2020

It works well and the support is very quick to answer questions and help. Overall we are having a good experience. Recommended.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 14, 2020

This is app is the best appointment scheduling app that I have seen. It is highly customizable. But even better than the app is the customer support. Very quick and responsive. They did an incredible job on doing a custom install on my site. I would highly recommend this app if you're looking for a scheduling app.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 7, 2020

Great app, highly configurable which is excellent. Brilliant support team (Rob is a champ!) and quick response times also. Thanks.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2020

I would say the customer service for this app is awesome! Alex helped me quicker than you could expect anyone get back to you. Would recommend.

Using app

About 23 hours

Total reviews

2

Average rating

5.0

4 / 5 Share

Sept. 17, 2020

Great booking app, love that it seamlessly fits into my store! My only complaint is that it's too expensive for the features that we get - understandably so, as there are no other booking apps that can integrate directly on the website like this one. Otherwise, good stuff :)

Using app

33 minutes

Total reviews

8

Average rating

4.8

Developer Reply

Dear Fauna & Flora Reiki Thanks for taking the time to leave us a review. We appreciate it! We are sorry to hear that you feel the app is expensive. Book That App is the most fully featured booking app on the app store so we feel the app is good value. We also offer 24 x 7 customer service (Mon to Fri) which is a service level unmatched by most app developers. If you feel there are features missing please contact our fast and friendly support team via the Support link in the app and let us know what additional features you would like to see. We look forward to hearing from you! The Support Team @ Zetya

4 / 5 Share

Sept. 15, 2020

I just love the customer service!!! So helpful and friendly and respond quickly! It was a bit tricky setting everything up as I am not IT orientated so it took me a while, but the help was great!

Using app

5 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi YourOnlinePersonalTrainer Thanks for taking the time to leave us a review! We appreciate it! We are glad our support team was able to help get you up and running. Feel free to reach out to us anytime if you need anything further. The Support Team @ Zetya

5 / 5 Share

Sept. 5, 2020

It is a great app and works well for our tour booking website. Pretty easy to install and configure. You do not have to be tech-savvy to do it. But even if you have some difficulties/questions/tech problems, they are fast to reply and help. Our tours have complicated schedules but we still were able to configure them using app features and functionality. The only drawback for us is that there is no seasonal pricing. But it looks like this is a feature they are currently working on.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi NYC Fancy Rides Thanks so much for leaving us a review! We are glad to hear you are enjoying the app and that we can accommodate your scheduling needs. We do offer the ability to set seasonal rates for activity-based bookings. If you need help getting started with seasonal rates please contact our support team and we'll be happy to set it up for you. The Support Team @ Zetya

3 / 5 Share

Aug. 28, 2020

Great app, bad support. Didn't work with my theme and I had to get the theme developer to modify the app code to be compatible. It's a problem with the way the app selects variant drop downs - it has to be customized for each theme. It would make MUCH more sense to have this be an option in the admin panel and allow each install to input the selector for the variant dropdown. Recommend the app, not the support.

Store

None

Using app

About 1 month

Total reviews

2

Average rating

4.0

Developer Reply

Dear PDQ Equipment (https://pdq-equipment.myshopify.com/) Thanks for taking the time to leave a review. Please refer to our earlier response to Drew from youzag.com and our Terms of Service for what is covered under our no charge support. We stand by both the quality of our app and our service. Thanks The Support Team @ Zetya

5 / 5 Share

Aug. 12, 2020

Excellent app to allow for rentals of equipment and booking of appointments / tours. It is fairly simple to use but there are a few things which are not immediately obvious when setting up products/resources/staff. This is made up for by the extremely quick customer service who are available almost all of the time, so I have given this app 5 stars. If you find it overwhelming to start with, their knowledge base is very complete and their customer service staff will help you to iron out anything you an't figure out on your own.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Adventure Sports USA Thanks for taking the time to leave a review! We really appreciate it. We are glad you are finding our support helpful. Feel free to reach out to us at anytime! The Support Team @ Zetya

5 / 5 Share

Aug. 12, 2020

We used this app to set up bookings for a pop up campsite. We paid for the installation which I thought was very reasonably priced for an excellent service and well worth the money for an inexperienced user like me. we had a couple of teething troubles (all down to issues at my end, not with the app) which were ironed out very promptly. I would definitely recommend this. It looks very nice when in use too, you can see all the bookings on a month by month basis, to see how many you have each day. We were helped by a chap called Rob who was very efficient and friendly.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Dear Ragmarsh Camping Thanks for taking the time to leave us a review! We are glad you are finding our support helpful. Feel free to reach out to us at anytime. The Support Team @ Zetya

5 / 5 Share

Aug. 7, 2020

Did exactly what I told them to do. Super positive and satisfying experience. Highly recommend this app as it not only solves the problem I got but also meets my demand. 5 stars!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 7, 2020

I am using this app to allow my customers to book time on a rental machine. This is the first website I have ever built so I have very little knowledge with everything. The app was pretty easy to set up and user friendly. If I needed help with something because it was over my head, the support team would always get back to me in a timely manner. I can't say enough about the support team. They were always kind and patient with me. They always made sure the problem was taken care of. Very pleased with everything about this company and product!

Using app

7 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 5, 2020

I've decided to use the BookThatApp for my business website to book all of my customers and easily have access to all my bookings. First off, their customer service is amazing! They respond back to you within minutes which is extremely rare. Secondly, the quality of this app is next to none. They make very super easy for you to manage and off a helping hand in case you have any questions. This is definitely a MUST-HAVE app if you're looking to implement an interactive calendar on your website! I would not use anything else. I rate them 10/10 with no doubts. My favourite thing about this app is the customer service by far! Thank you for helping me out with all my questions and for going above and beyond with customer service! I definitely recommend over anything else!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2020

I downloaded this app about 18 hrs ago and already have clients booking online. The install is fairly simple (you just have to read and READ to ensure you don't mess anything up). My fields weren't showing when booking and within a few hours support (ROB to be exact) fixed it. Thanks a ton Rob!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 30, 2020

Checked a few booking apps for Shopify, and this was the most superior of all of them. Lots of options for different types of events, and a neat clean layout. Had an issue that I was struggling with and contacted support, who replied within minutes, advised on what action to take, and actually made the modification on the store for me. You can’t get better than that ! One fear with an app is the support if you have an issue, the support of Zetya was first class. Would highly recommend.

Using app

24 days

Total reviews

1

Average rating

5.0