BTA Appointment Booking App for Shopify

BTA Appointment Booking App

Easy scheduling for events, tours, rentals, services & classes
Rating
4.7
Feedback
416
Reviews
Chart
#2,844
Shopify

All reviews

5 / 5 Share
June 16, 2023

We have been using BTA for over a year now and are very happy. The team are very quick to reply if we have any questions or need help in any way. Great customer service!

Store Using app Total reviews Average rating
Bear Essence Tooradin 11 months 3 5.0
Developer Reply

Thank you for your review. It's refreshing to hear that you're happy with our app and our service 😊!

5 / 5 Share
June 14, 2023

I've had the BTA app for a few years now and I am loving the new iteration - looks fantastic! The support team has always answered my questions and issues in a timely manner. Thanks, Rob and BTA team :)

Store Using app Total reviews Average rating
Your Favourite Dresses Over 6 years 3 5.0
Developer Reply

Thanks for your awesome review and for being a long serving customer with us 😊! We aim to keep providing nothing but top tiered service to our customers. Thanks for choosing us!

5 / 5 Share
Feb. 13, 2026

2026 Update Had a business impacting technical issue, which Shopify couldn’t fix. Went back to BTA & they resolved the problem. As always, great technical support & ruddy good booking system. Thanks Just Fabulous. It works so well for us to get students to book courses online with no administration intervention. Allows multiple payment options to work seamlessly with the booking. Took a little while to iron out some display options, but now it's how we like it. Great support too. Great App, get it if you need to sell courses and book online.

Store Using app Total reviews Average rating
The DIY School Almost 6 years 3 5.0
Developer Reply

Thank you for writing us a great review! We appreciate it 😊!

5 / 5 Share
Feb. 10, 2023

Using this app to book private groups as well as classes for a yoga studio. Top notch support. Saved me hours and we ended up with exactly what we wanted.

Store Using app Total reviews Average rating
Little Blueberryy 11 months 2 5.0
Developer Reply

We're happy to hear that our app was the perfect choice for you! Thanks for the amazing feedback 🙂.

5 / 5 Share
Feb. 2, 2023

My experience with bookthat app was top tier. I needed help setting up a custom page embed, their representative, Albert, did it free of charge.

Store Using app Total reviews Average rating
CLAIRAMOR About 1 month 3 5.0
Developer Reply

On behalf of Albert, you're welcome 😊! Thanks for leaving us a great review!

5 / 5 Share
Jan. 18, 2023

Very helpful customer service. I was helped by Albert, he immediately fixed my issue and did so with ease and in a timely manner. Would highly recommend!

Store Using app Total reviews Average rating
LA DESIGNER HIRE 6 days 3 5.0
5 / 5 Share
Jan. 9, 2023

Great app! The customer service is very helpful and always present. They understand the issue and help immediately.

Store Using app Total reviews Average rating
Tufting London 5 months 1 5.0
5 / 5 Share
Dec. 29, 2022

Réponse très rapide pour chaque demande d'assistance que j'ai fait. Beaucoup d'options pour les calendriers !

Store Using app Total reviews Average rating
Québec s'amuse ! 6 days 2 5.0
5 / 5 Share
Dec. 28, 2022

Great App! Does exactly what I need it to for my Candle Making Workshops. And anytime I have had questions the quick response time is fantastic.

Store Using app Total reviews Average rating
Okanagan Candle Co. About 1 year 1 5.0
5 / 5 Share
Dec. 28, 2022

de app werkt prima, de helpdesk reageert erg snel. tot nu toe erg tevreden. wij verhuren LEGO en waren al lang op zoek naar een goede app. die hebben we nu dus gevonden

Store Using app Total reviews Average rating
2TTOYS 17 days 11 4.6
5 / 5 Share
Dec. 26, 2022

Soporte de Bookthatapp tiene muy buena disposición para solucionar los problemas, aplicación muy fácil de entender y administrar. Gracias!

Store Using app Total reviews Average rating
Termas del Sol Over 1 year 1 5.0
4 / 5 Share
Dec. 20, 2022

We were having difficulty with the booking app, but it really boiled down to user error. We connected with Rob B. via their online support and he was able to help us fix everything. Very patient and communicated very clear in terms of how to use certain fields. He also helped us by updating our widget - which really made a difference, and we feel will add to a positive user experience. Thanks Rob!

Store Using app Total reviews Average rating
Studio 20/20 Over 2 years 1 4.0
5 / 5 Share
Sept. 14, 2022

We use this app to set up a reservation system for a clothing shop. Great service and quick response! Every time we need help with setting up the widget or configurations, they are always there to fix problems for us. Also, thank you, Albert, for the fast responses!

Store Using app Total reviews Average rating
1 / 5 Share
Sept. 13, 2022

I used this app for classes and courses booking. However the performance of the app is so slow. Page loading is very slow and takes minutes before a complete a page is loaded. Have reported this but we were repeatedly told it due to some kind of network issue on our side. But, we have no issue loading any other apps or pages.

Store Using app Total reviews Average rating
Zontiga Over 1 year 2 3.0
Developer Reply

Hi Zontiga Thanks for taking the time to leave a review. Shopify sets performance standards for apps and all apps need to meet these standards to be listed on the app store. BookThatApp exceeds these standards so we're sorry to hear of your store's performance issues. Please reach out to us and raise a support ticket if you would like us to investigate your specific store. We're seeing reasonable response times when we test your specific store (https://www.webpagetest.org/result/220913_BiDcQC_55Z/1/details/) and note that there are third party javascripts that are slowing your site down. This was also identified to you in previous support tickets. We find that reaching out to an app partner for support as opposed to writing a negative review leads to better outcomes for all parties. The Support Team at Zetya

5 / 5 Share
Aug. 30, 2022

We plan to use this app to book studio classes and we have had nothing but a great experience with the customer service team any time we have questions. Rob is the MAN! Very on top of his work. Stand by the app so far, simply on the fact that it is so EASY to use and EASY to ask questions.

Store Using app Total reviews Average rating
Brush Tips Art Studio About 2 months 1 5.0
5 / 5 Share
Aug. 24, 2022

BookThatApp works great for my business and the customer support is always available when I need it!

Store Using app Total reviews Average rating
NEIGHBOR art studio Over 1 year 1 5.0
5 / 5 Share
July 18, 2022

AMAZING!! Customer support made the transition to a new theme stress-free!! I have been using BTA for over two years, and it has worked great for scheduling and notifying my customers. Today I took a new Shopify to active and had a few minor issues I couldn't figure out. Rob B. was on it! He had both issues fixed in seconds and my site is looking and performing perfectly!

Store Using app Total reviews Average rating
5 / 5 Share
July 1, 2022

Scooter rental biz in Las Vegas. Absolutely LOVE the support provided. Platform and workflow is simple once its set up correctly. Keep up the great work!

Store Using app Total reviews Average rating
RentaScooter Las Vegas 11 days 1 5.0
2 / 5 Share
June 25, 2022

We were using this app to run bookings for our high end rental property. I didn't think it would be difficult. It's stopped working twice, costing us thousands. Shopify needs better app implementation. This is a pain-in-the-ass.

Store Using app Total reviews Average rating
idlepursuits Over 1 year 1 2.0
Developer Reply

Hi Idlepursuits, Thanks for taking the time to leave a review. As we advised in your support ticket, the app was showing no availability due to the capacity being set to 0. This occurred due to a change you made in your store on May 31st. We can see that this configuration issue has now been corrected and the app is working as expected. As such, we find your review inaccurate and unwarranted. The Support Team @ Zetya

5 / 5 Share
May 30, 2022

So to be honest integration is not always easy and selfunderstanding but the support is always available and is taking care until everything is well set-up to meet the needs of our store. We are happy with the integration now and the support as well. Thank you for your help!

Store Using app Total reviews Average rating
Insidr® 2 months 4 5.0
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