BTA Appointment Booking App
All reviews
Great App and amazing customer service. Always respond immediately and the app has been amazing for the last 5 years helping us with thousands of bookings. Thanks Zetya BTA team
These guys are so great. Their support team is so quick and have helped me so much! The tutorials are fantastic.
We have been using this app now since 2020 and only have good things to say. For the price, this is the best booking calendar out there! Main emphasis is on their STELLAR support team that I have never waited more than 8 hours for a resolution from. Lots of customizable options, and the team will work with your for what you need on your site.
Functionality really serves every purpose you can imagine. There are hundreds of ways to customize and I have to put emphasize on the support(!). You get answers in less than 12 hours and the employees are dedicated to solve your problems. Really astonished about that service-level! :-)
It's working great so far - I am on a trial plan and find that the app works for the rental service offered. The customer support is also prompt and professional - I would definitely recommend.
This app is fantastic and helps us with all of our booking needs. The functionality it provides is robust and there's lots of flexibility - they really understand the needs of rental/booking businesses and do a terrific job of accommodating a wide variety of use cases. Rob and the team at BTA were extremely helpful and responded SUPER quickly. They helped me solve my niche issues and I always felt confident. Highly recommend +++
This is the absolute best Shopify plug in for booking appointments! We have tried all the booking apps and the others all had deal breaking glitches, bad operation, or just a bad set of info shown to the customer creating constant confusion and babysitting. BookThatApp, is babysitting free. Fully automatic client cancellation and refunds. The customer facing information from this APP is fantastic and easy to customize. There are some parts where you may want to edit code, but not to worry, BookThatApp has easy to follow help to keep you moving forward without support tickets. If I ever did have a question, support was right on it and solved the issue within a day. Of course, external booking services may be more feature rich e and appealing for some, but having the money and the customer data all in one place is GOLD! Now we can keep track of our customer's visits in addition to their purchase history all there in one place. This also makes for a seamless marketing campaign. Thank you Zetya for making booking work within Shopify. With the every changing parameters of Shopify, I know that isn't easy. Thanks for the work!
Fixed some issues that happened within minutes. Very responsive and helpful staff. Rana was great.
Dear Merchant Thanks for taking the time to leave a review. Your review however is completely misleading. We did not insult or threaten you in any way. We politely asked you to refrain from using all caps when communicating with our support desk. The majority of our customers understand this standard internet protocol and appreciate the heads up. If you believe that writing a malicious review is the right way to respond to a polite request to refrain from using all caps, then so be it. We stand by our policy to maintain a friendly and constructive support experience for both our merchants and our support staff. In terms of being "harassed" or "unfairly targeted", these are inflammatory comments that are untrue. You chose to write a public review and we chose to respond to this review with the facts. If you didn't want a public response, then perhaps you should have chosen a different medium to provide your feedback. The Support Team @ Zetya
This app is an absolute game changer for my business. The support staff are excellent and very attentive. Highly recommend using this app.
I used this app to book pottery wheel experiences / instruction for our Shopify store. I feel like the interaction with this app will be a game changer for our events. I especially appreciated the help desk support. Very fast turn around from professionals that were kind and polite. (wow when does that happen any more)... We highly recommend this app and the support that comes with it:)
I used this app for more than a year, it definitely meets my store needs. There are not so many apps to allow certain functionality especially for renting products. The team has been fully supportive so far! Thank you guys!
Love the integration with Shopify, and the support that Zetya/BookThatApp offers. The tech support are quick to respond, friendly, and actually follow-up to let you know when an issue is resolved. They also won't stop working until they have resolved your issue, which is amazing!!
I really love how easy navigated the app is! If I’m need of any help the book that app support team are excellent. On a couple of occasions I have submitted a request and got a response straight away from a lovely chap called Rob, he has been very helpful in solving any issues I have and his speed of response is top notch! Cheers Rob
Thanks for taking the time to leave us a review! I am glad that I was able to assist you in getting up and running. Best of luck with your online store! -The Zetya Support Team
Works like a dream on my website. Great support service. Quick turnaround time and the team solved the problem. The $25 support option is well worth the money!
Excellent app that provides great value for money! We had a number of setup questions that were answered super quickly. Thank you Rob for all your help.
We needed a simple platform for offering Tandm Surf product rentals on our website and to also show our dealers how EASY it is to do the same in their business. This APP keeps it simple for our customers and our dealers are now adding it to their website. We started renting Tandm Surf boards right away along with the security deposit collected at checkout.
The app has worked very well for the application I'm using it for, the support and answering of various questions over the past couple of months has been quick, accurate and very helpful. After a bit of a learning curve from my end (with lots of help from support), I now know how to change the parameters quite quickly and adding other products has been pretty easy. Happily recommend.
We use this app to allow our customers to pick a delivery date for perishable items and control our daily shipment capacities. It's amazing! The run sheet reports are very helpful and whenever I have an issue their support team always responds quickly and helps me resolve any problems. Would highly recommend BookThatApp!
Great app, highly configurable which is excellent. Brilliant support team (Rob is a champ!) and quick response times also. Thanks.
I would say the customer service for this app is awesome! Alex helped me quicker than you could expect anyone get back to you. Would recommend.
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