BTA Appointment Booking App
Easy scheduling for events, tours, rentals, services & classes
Rating
4.7
feedback
364
chart
#5,926
All reviews
Feb. 13, 2020
BookThatApp was a perfect fit for our tour operations. I was able to offer tours with varying lengths in time, and have it assigned to a particular boat. So when someone booked a tour the time they chose was no longer available throughout the other options. I was also able to color code each tour option making it easy to spot in the calendar. Customer service responded in a timely manner to all of my questions, and helped fix any issues I had. That alone is worth it!
Jan. 31, 2020
I had great experience with Rob and Alex when I faced an urgent issue to add new booking form, which I didn't know I did't have it, in order to sell the product. It was resolved very quickly. Thank you!
Feb. 20, 2025
Works great. We had some problems in the beginning, but they are very quick with responding and resolving problems. You have to consider a lot of ittt's for rental and they manage to control them all. If you ask a question if something will be possible, they not only answer, but manage to fix things before the answer. Of course depending on the day and hour, but often they answer within an hour! Could not wish for more at this point. UPDATE: 5 years later: It's still working like a charm. Had some problems with integrating into a new theme, but they helped me out on the same day without any problems!. Keep on rockin'!
Jan. 14, 2020
We've just set this app up to take bookings for a 1-day workshop course, and have already got our first booking! Works great, really fast support on hand for any questions, recommended
Jan. 10, 2020
This app has SO MANY options, which makes it very powerful. It can also be a bit overwhelming. However, the very fast customer service and power of the app has made the experience a good one. They have answered every one of my questions quickly, and the App does exactly what it says it does.
Dec. 9, 2019
Really amazing AMAZING customer service. Thanks Rob! We wanted an app to manage booking for our new hair salon and this is perfect. Really great, does so much!
Thanks for the review! I am glad that we could help you with fine tuning things on your site today. -The Zetya Support Team
Dec. 3, 2019
I use this app to help book service appointments. Great app that works well with pretty much any theme of choice. Customer support is very responsive and helpful which is a huge key factor when choosing an app to work with.
Nov. 21, 2019
We use this app to book online/instore appts for dog grooming. I enjoying using this app for the ease of connecting with our cutomers via shopify. I do wish the app labeled each date with its corresponding day of the week Sunday-Saturday.
Using app
Over 1 year
Total reviews
2
Average rating
4.5
Nov. 17, 2019
Very complicated and unfriendly interface. Too hard to set up . Disappointed. Not recommend at all. If you look for simplicity, try to do it in another place.
Hi Kors Tire Thanks for taking the time to leave a review. We are sorry that you found the app difficult to set up. Booking software can be complicated due to the complex nature of booking scenarios and there is often a learning curve. Our friendly support team is available 24x7 to help get you up and running quickly so please feel free to reach out to them at [email protected] if you need assistance. Thanks! The Support Team @ Zetya
Sept. 20, 2023
This app has been great for us and all of the various types of bookings that we do. It took us many emails to figure out how to use the app but their customer service team is responsive and helpful. We have had some specific quirks with our needs and they have been superheroes in making our dreams come true! Best calendar app by far!
Oct. 21, 2019
So far its been a great app and many bookings have come through without an issue. Excellent fast customer support too.
Oct. 3, 2019
The team at Zetya Support have been outstanding at responding to my requests in a timely fashion. Every request, big or small, has been answered. They explain things in a very easy to understand way too. I have used their paid service a couple of times to write some specific code like collecting customer information at the time an appointment is made. All works perfectly. Thanks Zetya!
Sept. 25, 2019
I'm working with very little technical knowledge, and this app has been a lifesaver for my shop! Parts of the configuration I didn't understand were handled quickly and professionally by the help team, and I had a fantastic experience with a small customization to my booking page. 10/10. Also, must commend Rob from Zetya support for fixing my issue today about twenty seconds after I opened the ticket :) Thank you!!
Sept. 5, 2019
I really like this app for booking classes for my shop. If there is ever a question, I get a response very quickly and get everything back on track.
Thanks for taking the time to leave a review! We appreciate it!
Aug. 22, 2019
We run a swimming pool for dogs and needed a booking system. We tried them all. After months of messing around with other apps we paid them to install the app on our site. OMG talk about customer service! The app has been flawless and has taken just over 7k in bookings so far. Trust me when I say. This is without doubt the most versatile and smoothest booking system out there with stunning customer support. Don’t waste your time with anything else. Thanks guys. Great job!
July 7, 2019
Excellent customer service! Polite and quick. I tried a few other booking apps but decided on BookThatApp and am happy that I did. Thanks for your help Alex!
June 10, 2019
This app is the main utility I use on my website. It helps me book and schedule over thousands of sessions per month. I was torn between using this or Acuity, and BookThatApp has for exceeded my expectations. Also, their customer support is hands down the best. I receive responses and resolutions within 24-48 hours. Thank you!
May 14, 2019
Excellent customer support, super fast response! The best booking app I've found for Shopify. Steve, Gravitee Boardshop
Thanks for taking the time to leave us a review. We are glad you found our support team helpful!
April 18, 2019
I loved working with the team at Book That App... I was switching themes in Shopify and needed to have the booking forms changed and had to add a second. They are so fast at getting things done and getting back to me. And as a busy small business owner, I really appreciate the way they would follow up on a regular basis to make sure things were completed and done correctly. Thanks!
Thanks for taking the kind review! It was a pleasure working with you to get everything functioning the way you needed it! -The Support Team @ Zetya
April 8, 2019
The app is straight forward and effective, and the support team is unbelievably helpful and responsive! This app streamlined our booking system as our tour program grew, and we would not have succeeded without it. There are some nuances to work through, and the reporting could be a little more sophisticated, but overall this has been a very positive experience, and the support team has been a big part of that. Thanks Rob, Gavin, Alex et al!
Using app
About 1 year
Total reviews
1
Average rating
5.0
Thank you for your review! We also appreciate the feedback regarding our reporting functionality. We do plan on adding additional reporting capability in a future release so keep an eye on our forum! The Support Team @ Zetya