All reviews

Rating Breakdown

  • 5
    88% (316 ratings)
  • 4
    6% (22 ratings)
  • 3
    1% (3 ratings)
  • 2
    2% (6 ratings)
  • 1
    3% (12 ratings)

Reviews with Text

  • 99% (354)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 9, 2019

Really amazing AMAZING customer service. Thanks Rob! We wanted an app to manage booking for our new hair salon and this is perfect. Really great, does so much!

Store

BLUNT

Using app

20 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the review! I am glad that we could help you with fine tuning things on your site today. -The Zetya Support Team

5 / 5 Share

Dec. 3, 2019

I use this app to help book service appointments. Great app that works well with pretty much any theme of choice. Customer support is very responsive and helpful which is a huge key factor when choosing an app to work with.

Using app

26 days

Total reviews

2

Average rating

5.0

4 / 5 Share

Nov. 21, 2019

We use this app to book online/instore appts for dog grooming. I enjoying using this app for the ease of connecting with our cutomers via shopify. I do wish the app labeled each date with its corresponding day of the week Sunday-Saturday.

Using app

Over 1 year

Total reviews

2

Average rating

4.5

1 / 5 Share

Nov. 17, 2019

Very complicated and unfriendly interface. Too hard to set up . Disappointed. Not recommend at all. If you look for simplicity, try to do it in another place.

Using app

About 3 hours

Total reviews

1

Average rating

1.0

Developer Reply

Hi Kors Tire Thanks for taking the time to leave a review. We are sorry that you found the app difficult to set up. Booking software can be complicated due to the complex nature of booking scenarios and there is often a learning curve. Our friendly support team is available 24x7 to help get you up and running quickly so please feel free to reach out to them at [email protected] if you need assistance. Thanks! The Support Team @ Zetya

5 / 5 Share

Sept. 20, 2023

This app has been great for us and all of the various types of bookings that we do. It took us many emails to figure out how to use the app but their customer service team is responsive and helpful. We have had some specific quirks with our needs and they have been superheroes in making our dreams come true! Best calendar app by far!

Using app

About 5 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Oct. 21, 2019

So far its been a great app and many bookings have come through without an issue. Excellent fast customer support too.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 3, 2019

The team at Zetya Support have been outstanding at responding to my requests in a timely fashion. Every request, big or small, has been answered. They explain things in a very easy to understand way too. I have used their paid service a couple of times to write some specific code like collecting customer information at the time an appointment is made. All works perfectly. Thanks Zetya!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 25, 2019

I'm working with very little technical knowledge, and this app has been a lifesaver for my shop! Parts of the configuration I didn't understand were handled quickly and professionally by the help team, and I had a fantastic experience with a small customization to my booking page. 10/10. Also, must commend Rob from Zetya support for fixing my issue today about twenty seconds after I opened the ticket :) Thank you!!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2019

I really like this app for booking classes for my shop. If there is ever a question, I get a response very quickly and get everything back on track.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for taking the time to leave a review! We appreciate it!

5 / 5 Share

Aug. 22, 2019

We run a swimming pool for dogs and needed a booking system. We tried them all. After months of messing around with other apps we paid them to install the app on our site. OMG talk about customer service! The app has been flawless and has taken just over 7k in bookings so far. Trust me when I say. This is without doubt the most versatile and smoothest booking system out there with stunning customer support. Don’t waste your time with anything else. Thanks guys. Great job!

Using app

About 2 months

Total reviews

4

Average rating

4.0

5 / 5 Share

July 7, 2019

Excellent customer service! Polite and quick. I tried a few other booking apps but decided on BookThatApp and am happy that I did. Thanks for your help Alex!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 10, 2019

This app is the main utility I use on my website. It helps me book and schedule over thousands of sessions per month. I was torn between using this or Acuity, and BookThatApp has for exceeded my expectations. Also, their customer support is hands down the best. I receive responses and resolutions within 24-48 hours. Thank you!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2019

Excellent customer support, super fast response! The best booking app I've found for Shopify. Steve, Gravitee Boardshop

Using app

About 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for taking the time to leave us a review. We are glad you found our support team helpful!

5 / 5 Share

April 18, 2019

I loved working with the team at Book That App... I was switching themes in Shopify and needed to have the booking forms changed and had to add a second. They are so fast at getting things done and getting back to me. And as a busy small business owner, I really appreciate the way they would follow up on a regular basis to make sure things were completed and done correctly. Thanks!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for taking the kind review! It was a pleasure working with you to get everything functioning the way you needed it! -The Support Team @ Zetya

5 / 5 Share

April 8, 2019

The app is straight forward and effective, and the support team is unbelievably helpful and responsive! This app streamlined our booking system as our tour program grew, and we would not have succeeded without it. There are some nuances to work through, and the reporting could be a little more sophisticated, but overall this has been a very positive experience, and the support team has been a big part of that. Thanks Rob, Gavin, Alex et al!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We also appreciate the feedback regarding our reporting functionality. We do plan on adding additional reporting capability in a future release so keep an eye on our forum! The Support Team @ Zetya

5 / 5 Share

April 3, 2019

We have a unique business as we sell Queen Bees across the US. BookThatApp allows our customers to select the exact day they want to receive their queen as well as notify our customers a few days before shipment so they can prepare their hive. Configuration is straight-forward but if support is needed, the support team is fast and friendly.

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the review! We hope that you continue to enjoy the app. - The Support Team @ Zetya

5 / 5 Share

April 1, 2019

Our business partners wished for us to add consulting services, in addition to products, and found a perfect solution. It has the features we were looking for, and was also very easy to install. For areas we did not fully understand, the help desk helped us by responding very quickly. We appreciate their help very much!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

March 14, 2019

Unparallelled support! I had a major problem with the shopping cart not displaying. I contacted support and they resolved my issue within 10 minutes at no charge! what a great app!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate the kind words! We are glad that we were able to quickly resolve your concern today! The Support Team @ Zetya

5 / 5 Share

June 21, 2025

We love this app and it has become crucial to the running and organisation of our events business. The thing I like most is that they are quick to respond and usually fix my little issues for me quickly and efficiently leaving me to get on with the daily running of my business instead of having to become a web expert. Highly recommend

Using app

About 6 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for taking the time to leave us a review! Glad to hear you're enjoying the app. The Team @ Zetya

5 / 5 Share

Feb. 15, 2019

amazing app and amazing customer service (its the most important thing). I cant recommand this app enough

Using app

4 months

Total reviews

3

Average rating

5.0