All reviews

Rating Breakdown

  • 5
    85% (442 ratings)
  • 4
    8% (43 ratings)
  • 3
    1% (5 ratings)
  • 2
    2% (9 ratings)
  • 1
    4% (21 ratings)
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4 / 5 Share

May 20, 2020

As we are slowly reopening by appointment only, we needed a stand alone booking calendar so that customers can schedule a time to shop in our retailer store through our Shopify store. It has the functionality we need and should be easy for our customers to use. Support was very quick and thorough. Thanks Rob.

Using app

About 1 month

Total reviews

10

Average rating

4.9

5 / 5 Share

May 18, 2020

I used their support team when installing the app on a client's website and it was such an easy and quick experience! Thanks again.

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2020

If you are in the market for a Booking App for your store, look no further. Great functionality, awesome support and service. We opted for the $29 Install option which is great value for money.

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 13, 2020

Zetya is awesome! While adding functionality to my website another developer broke some custom code BookThatApp by Zetya wrote for me last year. When I contacted Zetya to see if they could determine what happened, they responded instantly, corrected the problem quickly, AND didn't charge me for fixing a mistake someone else made! Also, if you need appointment booking software their BookThatApp app is stellar.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 6, 2020

During this COVID time I really needed to implement an easy way to schedule and book appointments. This app SAVED my shop. It was super super easy to install and any little issues I have the development team corrected almost immediately.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2020

makes scheduling easy & at your fingertips... Easy to navigate, avoid conflicts and block out dates

Using app

About 7 years

Total reviews

1

Average rating

5.0

4 / 5 Share

April 27, 2020

Customer Support by Rob has been helpful in setting up my products on the app. I think the app could be refreshed in overall look and to make configuration a little bit more intuitive. But the app functions work to my needs.

Using app

Almost 3 years

Total reviews

4

Average rating

4.8

5 / 5 Share

April 24, 2020

Our store required booking and tracking. We quickly learned BookThatApp was, far and beyond, the right tool for the job. The level of control and reporting is going to change how our business operates. Their support team is absolutely fantastic too. Within minutes of submitting we had responses and fixes which worked every time. Cheers to the great team at Zetya!

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 21, 2020

I tested a couple of other apps before this one. This app does all of the things we needed a rental/reservation app to do. I've reached out to support a few times and every single time, the team responded within minutes. I had an issue with the manual install and they not only fixed it immediately, but they kinda went above board to make sure the app was working properly. I was happy with the first couple of support responses, but having reached out to them again and again, and that they were so prompt and helpful, I was compelled to share it here! Definitely worth trying them!

Store

PRL Co

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 14, 2020

If I could give 10 stars, I would!! This app is awesome and the customer service is EXCELLENT!! Thank you for your help Rob!

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

April 10, 2020

This app helps my customers select a date to rent a garment. The customer support team are really great

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 9, 2020

We help our brides to know which wedding dates are currently available using this app. The team has been absolutely amazing and responsive! Totally reccommend :-)

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 8, 2020

Offers prompt & effective customer support - very happy with this app and would definitely recommend.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 1, 2020

Easy to use and exactly what my store needed. These guys would have to have the best support of any app I've ever used. Install with confidence that if you ever have an issue, Zetya will get right onto it.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi Reality Games Thanks for taking the time to leave us a review! We are glad you are finding our support helpful. Feel free to reach out to us at any time! The Support Team @ Zetya

5 / 5 Share

March 30, 2020

great experience with both the app, and the incredibly fast response from the support team. thumbs up all the way.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hi Connemara Blue Thanks for taking the time to leave a review. We are glad to hear that you are finding the app and our service helpful. Feel free to reach out to us at any time! The Support Team @ Zetya

5 / 5 Share

March 17, 2020

Wonderful app, with great functionality. I have managed to configure this app to even send all staff members a text message when a booking or change is made to a booking. That way, everybody knows what is going on at all times :-)

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi Jackson Orchards Thanks for taking the time to leave a review! We appreciate it! The Support Team @ Zetya

1 / 5 Share

March 13, 2020

Every time updates are pushed to the app availability for clients becomes unavailable, which means sales lost.

Using app

About 4 years

Total reviews

1

Average rating

1.0

Developer Reply

Thanks for leaving a review. Unfortunately it is not accurate. After reviewing your store I determined the issue is that you did not configure your products properly. As a result they are not showing availability in your store. I replied to your support ticket with detailed instructions on how to correct your product configuration. -The Team @ Zetya Support

5 / 5 Share

March 13, 2020

This app is definitely a perfect app for booking!! The team is super helpful and fix my problems!!!!

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 6, 2020

At first found this app a bit difficult to use. However, this is mostly because of the many features that it offers. After spending some time on it, it became much easier. Support is quick to reply and many articles are written to help with all sorts of issues.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2020

This must be the best app for managing appointments, classes, rentals, tours and tickets on Shopify and the customer service is even better than the app itself. I had some teething issues getting the App set up but the team, especially Rob, were incredibly helpful and ensured it was up and running to my requirements in no time. Would highly recommend this app

Using app

6 months

Total reviews

1

Average rating

5.0