Appointment Booking App | BTA
Try #1 Appointment Scheduling Shopify App | BookThatApp
Rating
4.7
feedback
507
chart
#4,466
All reviews
Rating Breakdown
March 30, 2020
great experience with both the app, and the incredibly fast response from the support team. thumbs up all the way.
Hi Connemara Blue Thanks for taking the time to leave a review. We are glad to hear that you are finding the app and our service helpful. Feel free to reach out to us at any time! The Support Team @ Zetya
March 17, 2020
Wonderful app, with great functionality. I have managed to configure this app to even send all staff members a text message when a booking or change is made to a booking. That way, everybody knows what is going on at all times :-)
Hi Jackson Orchards Thanks for taking the time to leave a review! We appreciate it! The Support Team @ Zetya
March 13, 2020
Every time updates are pushed to the app availability for clients becomes unavailable, which means sales lost.
Thanks for leaving a review. Unfortunately it is not accurate. After reviewing your store I determined the issue is that you did not configure your products properly. As a result they are not showing availability in your store. I replied to your support ticket with detailed instructions on how to correct your product configuration. -The Team @ Zetya Support
March 13, 2020
This app is definitely a perfect app for booking!! The team is super helpful and fix my problems!!!!
Using app
5 months
Total reviews
3
Average rating
5.0
March 6, 2020
At first found this app a bit difficult to use. However, this is mostly because of the many features that it offers. After spending some time on it, it became much easier. Support is quick to reply and many articles are written to help with all sorts of issues.
Feb. 24, 2020
This must be the best app for managing appointments, classes, rentals, tours and tickets on Shopify and the customer service is even better than the app itself. I had some teething issues getting the App set up but the team, especially Rob, were incredibly helpful and ensured it was up and running to my requirements in no time. Would highly recommend this app
Feb. 19, 2020
The App is great and The Support is great!. Thank you for your help Zetya! ............................
Feb. 17, 2020
Excellent support response; they went the extra mile to customize the look and operation of the site. They were very patient with my numerous requests. Works well.
March 18, 2020
Excellent customer service. Rob was super responsive and efficient when dealing with questions I had about the app. Our business is on hold until November. Rob helped us find a solution to keep the app until then without being charged. A business with integrity!
Feb. 13, 2020
BookThatApp was a perfect fit for our tour operations. I was able to offer tours with varying lengths in time, and have it assigned to a particular boat. So when someone booked a tour the time they chose was no longer available throughout the other options. I was also able to color code each tour option making it easy to spot in the calendar. Customer service responded in a timely manner to all of my questions, and helped fix any issues I had. That alone is worth it!
Feb. 10, 2020
We have had Bookthatapp for a while now and it is great. The developers are very responsive and get back to you normally within an hour or two, they are super helpful! I have had a few configuration issues and they have been very helpful in resolving it/helping alter code etc. A+++
Feb. 13, 2020
We're using this app in order to have a calendar on our website so our clients can choose a date & time for the tours we sell. The functionality of the app is very good, in fact I do not recall any downtime at all in more than 2 years that we have been using the app. I'd also like to give a special shoutout to Rob who has been helping us out on various occasions when we had technical issues. Fast and friendly support, keep it up guys! Also wanted to give a shoutout to Gavin from the Bookthatapp team who went above and beyond to help us with an issue we had in our template that was not related to Bookthatapp. Excellent work from the entire team!
Feb. 10, 2020
It works great for helping me rent out international product, calculating rental dates, etc. And, the couple times that we had issues, their tech support team got to the bottom of it in a timely manner. Well worth the investment.
Jan. 31, 2020
I had great experience with Rob and Alex when I faced an urgent issue to add new booking form, which I didn't know I did't have it, in order to sell the product. It was resolved very quickly. Thank you!
Jan. 24, 2020
i use this app for my Bounce House Rental business. It makes taking and managing my bookings super easy!!
Jan. 22, 2020
Works great. We had some problems in the beginning, but they are very quick with responding and resolving problems. You have to consider a lot of ittt's for rental and they manage to control them all. If you ask a question if something will be possible, they not only answer, but manage to fix things before the answer. Of course depending on the day and hour, but often they answer within an hour! Could not wish for more at this point.
Jan. 21, 2020
Esta aplicación es muy útil, tiene muchas funciones, y formas de personalizarla. El soporte técnico esta disponible por correo con respuestas muy rápidas.
Jan. 16, 2020
Amazing! I’m not very IT savvy and the guys from the support service have been absolutely spot on with their support. They respond to emails extremely quick and always supply the info required. I can not thank you enough. Thanks for making it easy for us to do business. Appreciate your help.
Jan. 14, 2020
We've just set this app up to take bookings for a 1-day workshop course, and have already got our first booking! Works great, really fast support on hand for any questions, recommended
Jan. 10, 2020
This app has SO MANY options, which makes it very powerful. It can also be a bit overwhelming. However, the very fast customer service and power of the app has made the experience a good one. They have answered every one of my questions quickly, and the App does exactly what it says it does.