BTA Appointment Booking App for Shopify

BTA Appointment Booking App

Easy scheduling for events, tours, rentals, services & classes
Rating
4.7
Feedback
416
Reviews
Chart
#2,844
Shopify

All reviews

5 / 5 Share
Sept. 5, 2020

It is a great app and works well for our tour booking website. Pretty easy to install and configure. You do not have to be tech-savvy to do it. But even if you have some difficulties/questions/tech problems, they are fast to reply and help. Our tours have complicated schedules but we still were able to configure them using app features and functionality. The only drawback for us is that there is no seasonal pricing. But it looks like this is a feature they are currently working on.

Store Using app Total reviews Average rating
NYC Fancy Rides Over 1 year 2 5.0
Developer Reply

Hi NYC Fancy Rides Thanks so much for leaving us a review! We are glad to hear you are enjoying the app and that we can accommodate your scheduling needs. We do offer the ability to set seasonal rates for activity-based bookings. If you need help getting started with seasonal rates please contact our support team and we'll be happy to set it up for you. The Support Team @ Zetya

3 / 5 Share
Aug. 28, 2020

Great app, bad support. Didn't work with my theme and I had to get the theme developer to modify the app code to be compatible. It's a problem with the way the app selects variant drop downs - it has to be customized for each theme. It would make MUCH more sense to have this be an option in the admin panel and allow each install to input the selector for the variant dropdown. Recommend the app, not the support.

Store Using app Total reviews Average rating
None About 1 month 2 4.0
Developer Reply

Dear PDQ Equipment (https://pdq-equipment.myshopify.com/) Thanks for taking the time to leave a review. Please refer to our earlier response to Drew from youzag.com and our Terms of Service for what is covered under our no charge support. We stand by both the quality of our app and our service. Thanks The Support Team @ Zetya

5 / 5 Share
Aug. 12, 2020

Excellent app to allow for rentals of equipment and booking of appointments / tours. It is fairly simple to use but there are a few things which are not immediately obvious when setting up products/resources/staff. This is made up for by the extremely quick customer service who are available almost all of the time, so I have given this app 5 stars. If you find it overwhelming to start with, their knowledge base is very complete and their customer service staff will help you to iron out anything you an't figure out on your own.

Store Using app Total reviews Average rating
Adventure Sports USA 2 months 5 5.0
Developer Reply

Hi Adventure Sports USA Thanks for taking the time to leave a review! We really appreciate it. We are glad you are finding our support helpful. Feel free to reach out to us at anytime! The Support Team @ Zetya

5 / 5 Share
Aug. 7, 2020

I am using this app to allow my customers to book time on a rental machine. This is the first website I have ever built so I have very little knowledge with everything. The app was pretty easy to set up and user friendly. If I needed help with something because it was over my head, the support team would always get back to me in a timely manner. I can't say enough about the support team. They were always kind and patient with me. They always made sure the problem was taken care of. Very pleased with everything about this company and product!

Store Using app Total reviews Average rating
Fabric Bash 7 months 6 5.0
5 / 5 Share
July 30, 2020

Checked a few booking apps for Shopify, and this was the most superior of all of them. Lots of options for different types of events, and a neat clean layout. Had an issue that I was struggling with and contacted support, who replied within minutes, advised on what action to take, and actually made the modification on the store for me. You can’t get better than that ! One fear with an app is the support if you have an issue, the support of Zetya was first class. Would highly recommend.

Store Using app Total reviews Average rating
Blackpool Illuminations 24 days 1 5.0
5 / 5 Share
May 24, 2021

I have been using BTA for about 3 years now and it has only become better and better! I rely on the calendar to view my bookings daily, it's like having a PA. The app is seamless, easy to use and customer friendly, I use it for both product hire bookings and appointment bookings - it can suit a range of needs. Highly recommend this app for any hire or booking based businesses

Store Using app Total reviews Average rating
Dressed by Jaz Over 2 years 2 5.0
5 / 5 Share
July 24, 2020

Love this app and their customer support, Before going live i have some issues with the app installations and other points. They really helped us. Thumbs up for them. Highly recommend this app if any one want booking app.

Store Using app Total reviews Average rating
Gelsoft Australia About 2 months 1 5.0
5 / 5 Share
July 24, 2020

Can create great customisations to suit all needs. Customer service is excellent, very responsive and very helpful

Store Using app Total reviews Average rating
Dress Hire AU Over 2 years 4 5.0
5 / 5 Share
June 30, 2020

This app is exactly what we needed to transition from teaching in person to teaching on Zoom with a super easy check out. Anytime I had a question or needed help I got a response quickly. I’m very happy.

Store Using app Total reviews Average rating
academicnetworkofdance 13 days 1 5.0
Developer Reply

Thanks for taking the time to leave us a review! We appreciate it!

5 / 5 Share
June 29, 2020

I have had the very best experience with Book That App. The customer service is superb & I cannot recommend Book That App enough. Everything was up & running within hours. Thank you for all the support & great service your App provides. KF

Store Using app Total reviews Average rating
Space Out Sister 4 days 3 4.7
5 / 5 Share
June 16, 2020

Awesome app and great CS. They get back to you quickly which is one of the most important things when trying to run a business.

Store Using app Total reviews Average rating
Cindi's Boutique 19 days 1 5.0
5 / 5 Share
June 12, 2020

So far should be the best option for appointment booking Shopify application. Their Technical Support Rob is very supportive and responsive!

Store Using app Total reviews Average rating
Mediv 3 months 1 5.0
5 / 5 Share
June 8, 2020

Great app for appointment, so many features, plus you will get five star customer service! They are very responsive and helpful

Store Using app Total reviews Average rating
lavanilla About 2 months 7 4.4
5 / 5 Share
June 5, 2020

This App works extremely well. The Support Team is absolutely superb! They consistently get back to you and are very helpful. They saved me hours of stress (literally, they are a Godsend) - 10/10 would recommend.

Store Using app Total reviews Average rating
Still Water Alchemy 5 months 1 5.0
5 / 5 Share
May 29, 2020

Give the staff time to help you...they have all the answers and will make sure you get to your end goal! At first glance, this app seems complicated. I installed it and promptly uninstalled it after playing with it. But as I reached out to other site managers, people kept recommending this app. So I gave it another try. It's taken a lot of back and forth with a customer service rep, but I am starting to understand how the system works and can anticipate how I need to set things up. The help documents are good, but there are so many different use cases that they realistically can't apply to everyone's needs. So don't give up...just be ready to ask for help and you won't regret it. Its a fabulous app with a lot more flexibility than I gave it credit for.

Store Using app Total reviews Average rating
Jazz Night School 6 days 12 5.0
5 / 5 Share
May 26, 2020

We use this app to schedule visits to our lavender farm in Northern California. The review in a word: Fantastic! The installation was smooth (we opted for the self install). The app has tons of functionality and flexibility. We had one minor challenge between the app and our "buy it now" button in our theme. The support team resolved this with amazing speed. We could not be happier with the app and the support we received.

Store Using app Total reviews Average rating
Araceli Farms 11 months 1 5.0
4 / 5 Share
May 20, 2020

As we are slowly reopening by appointment only, we needed a stand alone booking calendar so that customers can schedule a time to shop in our retailer store through our Shopify store. It has the functionality we need and should be easy for our customers to use. Support was very quick and thorough. Thanks Rob.

Store Using app Total reviews Average rating
Bergo Designs 1 day 13 4.9
5 / 5 Share
May 15, 2020

If you are in the market for a Booking App for your store, look no further. Great functionality, awesome support and service. We opted for the $29 Install option which is great value for money.

Store Using app Total reviews Average rating
FraminghamWines 10 days 2 5.0
5 / 5 Share
May 13, 2020

Zetya is awesome! While adding functionality to my website another developer broke some custom code BookThatApp by Zetya wrote for me last year. When I contacted Zetya to see if they could determine what happened, they responded instantly, corrected the problem quickly, AND didn't charge me for fixing a mistake someone else made! Also, if you need appointment booking software their BookThatApp app is stellar.

Store Using app Total reviews Average rating
Authentic Homes Over 1 year 1 5.0
4 / 5 Share
April 27, 2020

Customer Support by Rob has been helpful in setting up my products on the app. I think the app could be refreshed in overall look and to make configuration a little bit more intuitive. But the app functions work to my needs.

Store Using app Total reviews Average rating
The Bike Project About 1 month 4 4.8
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