Appointment Booking App | BTA
Try #1 Appointment Scheduling Shopify App | BookThatApp
Rating
4.7
feedback
520
chart
#4,505
All reviews
Rating Breakdown
Feb. 19, 2020
The App is great and The Support is great!. Thank you for your help Zetya! ............................
Feb. 17, 2020
Excellent support response; they went the extra mile to customize the look and operation of the site. They were very patient with my numerous requests. Works well.
March 18, 2020
Excellent customer service. Rob was super responsive and efficient when dealing with questions I had about the app. Our business is on hold until November. Rob helped us find a solution to keep the app until then without being charged. A business with integrity!
Feb. 13, 2020
BookThatApp was a perfect fit for our tour operations. I was able to offer tours with varying lengths in time, and have it assigned to a particular boat. So when someone booked a tour the time they chose was no longer available throughout the other options. I was also able to color code each tour option making it easy to spot in the calendar. Customer service responded in a timely manner to all of my questions, and helped fix any issues I had. That alone is worth it!
Feb. 10, 2020
We have had Bookthatapp for a while now and it is great. The developers are very responsive and get back to you normally within an hour or two, they are super helpful! I have had a few configuration issues and they have been very helpful in resolving it/helping alter code etc. A+++
Feb. 13, 2020
We're using this app in order to have a calendar on our website so our clients can choose a date & time for the tours we sell. The functionality of the app is very good, in fact I do not recall any downtime at all in more than 2 years that we have been using the app. I'd also like to give a special shoutout to Rob who has been helping us out on various occasions when we had technical issues. Fast and friendly support, keep it up guys! Also wanted to give a shoutout to Gavin from the Bookthatapp team who went above and beyond to help us with an issue we had in our template that was not related to Bookthatapp. Excellent work from the entire team!
Feb. 10, 2020
It works great for helping me rent out international product, calculating rental dates, etc. And, the couple times that we had issues, their tech support team got to the bottom of it in a timely manner. Well worth the investment.
Jan. 31, 2020
I had great experience with Rob and Alex when I faced an urgent issue to add new booking form, which I didn't know I did't have it, in order to sell the product. It was resolved very quickly. Thank you!
Jan. 24, 2020
i use this app for my Bounce House Rental business. It makes taking and managing my bookings super easy!!
Jan. 22, 2020
Works great. We had some problems in the beginning, but they are very quick with responding and resolving problems. You have to consider a lot of ittt's for rental and they manage to control them all. If you ask a question if something will be possible, they not only answer, but manage to fix things before the answer. Of course depending on the day and hour, but often they answer within an hour! Could not wish for more at this point.
Jan. 21, 2020
Esta aplicación es muy útil, tiene muchas funciones, y formas de personalizarla. El soporte técnico esta disponible por correo con respuestas muy rápidas.
Jan. 16, 2020
Amazing! I’m not very IT savvy and the guys from the support service have been absolutely spot on with their support. They respond to emails extremely quick and always supply the info required. I can not thank you enough. Thanks for making it easy for us to do business. Appreciate your help.
Jan. 14, 2020
We've just set this app up to take bookings for a 1-day workshop course, and have already got our first booking! Works great, really fast support on hand for any questions, recommended
Jan. 10, 2020
This app has SO MANY options, which makes it very powerful. It can also be a bit overwhelming. However, the very fast customer service and power of the app has made the experience a good one. They have answered every one of my questions quickly, and the App does exactly what it says it does.
Jan. 8, 2020
Amazing support! They helped me so much integrating it into my shop. I'm helping a customer integrating BookThatApp into a Shopify for booking her Cooking Classes.
Dec. 26, 2019
The app is simply put a confusing mess. The language explaining the features is really hard to understand. Whoever planned the logic and user experience behind this app did not do a good job. I got a much more clear and concise feeling from the Webkul Booking app. Support gave me a boilerplate excuse regarding the customisation of my theme to justify not reading the actual question (they have a special page that is supposed to detail what to do on my theme but it isn't up to date). The features I care the most about (minimum blocks of time) aren't available. I originally tried the app because of the impressive reviews. I am now doubting that they are real.
Hi Rooms Taipei Thanks for taking the time to leave a review. We appreciate the feedback. We do wish to refute some of the allegations however based on your ticket history and our response. We offered to help you install the app. You didn't take us up on the offer. We are more than happy to get customers up and running. The app also supports minimum dates. However you requested a minimum date that varies by season which is not supported. Our reviews are very much real and we don't appreciate the insinuation that we have fake reviews. We take great pride in our customer service. If you change your mind and want to give us another try feel free to reach out to our friendly 24x7 support team at any time. The Support Team @ Zetya
Dec. 20, 2019
Very bad and poor support, they are not helpful at all, just ask you to pay for everything !!! Even if you pay the $25 they ask for installation they do the strict minimum, you have to do almost everything by yourself. If you're not a English native language, welcome !
Hi My Little Travel Thanks for taking the time to leave a review. We reviewed your ticket history and it looks as though we quoted you on customising your store to use two different types of booking forms. Similar to most app developers we charge for custom work. While we would love to be able to do custom work for free, this is not a commercial reality. We stand by the service provided to you and feel this review does not accurately describe the support we provided. The Support Team @ Zetya
Dec. 9, 2019
Really amazing AMAZING customer service. Thanks Rob! We wanted an app to manage booking for our new hair salon and this is perfect. Really great, does so much!
Thanks for the review! I am glad that we could help you with fine tuning things on your site today. -The Zetya Support Team
Dec. 3, 2019
I use this app to help book service appointments. Great app that works well with pretty much any theme of choice. Customer support is very responsive and helpful which is a huge key factor when choosing an app to work with.
Nov. 21, 2019
We use this app to book online/instore appts for dog grooming. I enjoying using this app for the ease of connecting with our cutomers via shopify. I do wish the app labeled each date with its corresponding day of the week Sunday-Saturday.
Using app
Over 1 year
Total reviews
2
Average rating
4.5