Appointment Booking App | BTA

Jan. 8, 2020

Amazing support! They helped me so much integrating it into my shop. I'm helping a customer integrating BookThatApp into a Shopify for booking her Cooking Classes.

Dec. 26, 2019

The app is simply put a confusing mess. The language explaining the features is really hard to understand. Whoever planned the logic and user experience behind this app did not do a good job. I got a much more clear and concise feeling from the Webkul Booking app. Support gave me a boilerplate excuse regarding the customisation of my theme to justify not reading the actual question (they have a special page that is supposed to detail what to do on my theme but it isn't up to date). The features I care the most about (minimum blocks of time) aren't available. I originally tried the app because of the impressive reviews. I am now doubting that they are real.

Dec. 20, 2019

Very bad and poor support, they are not helpful at all, just ask you to pay for everything !!! Even if you pay the $25 they ask for installation they do the strict minimum, you have to do almost everything by yourself. If you're not a English native language, welcome !

Dec. 9, 2019

Really amazing AMAZING customer service. Thanks Rob! We wanted an app to manage booking for our new hair salon and this is perfect. Really great, does so much!

Dec. 3, 2019

I use this app to help book service appointments. Great app that works well with pretty much any theme of choice. Customer support is very responsive and helpful which is a huge key factor when choosing an app to work with.

Nov. 21, 2019

We use this app to book online/instore appts for dog grooming. I enjoying using this app for the ease of connecting with our cutomers via shopify. I do wish the app labeled each date with its corresponding day of the week Sunday-Saturday.

Nov. 20, 2019

This app is the answer to all my manual booking issues. This is a weight off my shoulders not to mention a professional solution my customers are loving. The support I received is also next to none. When issues arose around knowledge of set up and functionality they were quick to offer clear and concise advice. They even went on to help with installation of extended functionality based on my unique needs. I highly recommend the app and the support behind it.

Nov. 17, 2019

Very complicated and unfriendly interface. Too hard to set up . Disappointed. Not recommend at all. If you look for simplicity, try to do it in another place.

Nov. 4, 2019

I would like to thank Alex at bookthatapp he responded to my questions quickly as I'm in Australia and he is most likely in the Sates. My issue was mainly in the codes which I have very little experience in that field.

Nov. 2, 2019

The app builds a calendar and keeps somewhat a decent track of classes but the customer service is not good at all. Every time something goes wrong and we email support, the support team says it is Shopify's fault, not theirs. Thing go haywire alot. Wrong time and dates are sent as customer confirmations, events do not close when sold out. We have never been helped, only told to change the coding in Shopify and to contact Shopify to let them know their coding is wrong.

Sept. 20, 2023

This app has been great for us and all of the various types of bookings that we do. It took us many emails to figure out how to use the app but their customer service team is responsive and helpful. We have had some specific quirks with our needs and they have been superheroes in making our dreams come true! Best calendar app by far!

Oct. 21, 2019

So far its been a great app and many bookings have come through without an issue. Excellent fast customer support too.

Oct. 16, 2019

I am setting up my shop, and the BookThatApp support team has been a great help: fast response and friendly support team. I am sure I will enjoy working with them in the future.

Oct. 10, 2019

I love this App! It’s perfect for my event decor rental boutique. I paid for help from a Zetya expert name Rob. He was great! He helped me over a several hours to perfect my request. He also asked me to consider options to manage expenses. He was super patient and offered prompt responses. Other booking apps don’t compare to this one and the staff is it nearly as helpful and knowledgeable about their software. Best booking app!

Oct. 4, 2019

After a long research of Apps BookThatApp was the best choice. It is perfectly integrated into the shop and the customer stays during his whole journey in the shop and doesn't have to bounce to another website with other payment methods. So this is in my opinion the best and easiest way to integrate class-/event-tickets into your shop. Highly recommendable is the support -> they helped me out very quick and did a great job! Thank you very much!

Oct. 3, 2019

The team at Zetya Support have been outstanding at responding to my requests in a timely fashion. Every request, big or small, has been answered. They explain things in a very easy to understand way too. I have used their paid service a couple of times to write some specific code like collecting customer information at the time an appointment is made. All works perfectly. Thanks Zetya!

Sept. 25, 2019

I'm working with very little technical knowledge, and this app has been a lifesaver for my shop! Parts of the configuration I didn't understand were handled quickly and professionally by the help team, and I had a fantastic experience with a small customization to my booking page. 10/10. Also, must commend Rob from Zetya support for fixing my issue today about twenty seconds after I opened the ticket :) Thank you!!

Sept. 9, 2019

A great app for rentals. User-friendly and customer support is very helpful and answers quickly. I recommend!

Sept. 5, 2019

I really like this app for booking classes for my shop. If there is ever a question, I get a response very quickly and get everything back on track.

Sept. 3, 2019

This app is fantastic, tried many apps before this one for booking system and it is the most intuitive one, also the customer support has been amazing with my (many) requests! It's worth it!