BTA Appointment Booking App

Feb. 4, 2019

This is a great app for booking and rentals. We do trade show exhibits and even though in the first initial set-up we needed a lot of attention from Zetya they were wonderful to work with. They have been awesome and quick to customize to our needs.

Jan. 14, 2019

Great help despite my lack of skills and programming. Very fast support and great integration in the website

Dec. 7, 2018

We have the BookThatApp on our clients store and it works great. Easy to setup and config. Makes bookings very simple. The support team and Rob were quick to reply regarding setup recommendations, coding updates and any other issues that we encountered.

May 22, 2025

2025 EDIT: I've been using BookThat for more than six years. We currently have a waitlist issue that I've gone back and forth with support for more than 3 weeks. This app is crucial to my business, and I'm spending way too much time re-re-explaining the issue to tech support. I also feel that the apps appearance in my theme is sloppy and amateurish. It's like you're on a nice website, then you go to register or waitlist for a class and you're in an archaic interface. Seems like for what I pay, the app could look a little more streamlined. Edit: The following issue from 2018 has been fixed. My experience in recent years has been positive. Thank you BookThat! If your product has a capacity limit, be warned: there is an integration issue between Book That and Shopify that has yet to be resolved. Therefore, if your customer leaves their class/tour in their cart or if they respond to an abandoned cart email, they will be able to purchase the class/tour--even if it's sold out. Further, those bookings will not appear on your run sheet "roster." We've had several very dicey and embarrassing moments when classes overfilled, catching us off guard and making us look very amateurish. We teach cooking classes, so not having enough ingredients for paying customers is an epic fail. I am not alone in this experience. Read through these reviews, and you'll read about other companies with overbooked tours and classes. Of course, you can manually monitor your Shopify sales and compare them against your Book That bookings, but I don't feel I should have to go through this added layer of effort--it's the reason why I pay for the app. Book That is aware of the issue and is currently unable to rectify the problem as they are unable to access the code. We have paid two different third party developers to help us with this issue and our current workaround is: 1) adding a cart timer and 2) directing abandoned cart emails to the product versus the cart. Neither are fixes nor make for a positive customer experience. For a booking app that works with Shopify, this is our only option. Once Shopify and Book That work out this issue, this will be a five-star product.

Nov. 22, 2018

We required an App to manage and limit availabilities of Classes/Tuition. Great, straightforward support. Very quick and helpful. Works well and meets our needs. Thanks to the Team of BTA. Chris

Nov. 13, 2018

Worked with Rob to set up booking functionality for our coffee shop's website. He was quick to respond via email and quick to provide a solution. So happy with what we were able to accomplish together.

Nov. 30, 2018

I worked on created my website for a month. I paid to have the app installed in my theme--only to find out when I went live that it was applied to the wrong theme. The customer service team understood that there was a miscommunication and took the time to work with me and correct the issue creating a seamless booking process for my website.

Nov. 6, 2018

We use this app to book events on our online store. Amazing app, and very quick support! Works like a charm.

Aug. 4, 2020

This app is pretty easy to use. Rob from customer service was excellent answering my questions promptly. Would use again! Great customer support

Oct. 1, 2018

Good app. While it does take a while to understand all the little features, and isn't always the most intuitive, it's certainly the best booking app on the market - and Zetya have great support. I'd recommend!

Oct. 1, 2018

I have used this app now for a year to book classes several times a week at numerous venues, I had BTA install and integrate it with my shopify account. It was money well spent. It was done correctly and up and running fast. I recently contacted the tech support as I wanted a new feature installed and had no clue how to do it. Rob took care of this for me quickly and made my site more efficient and easier to use. I highly recommend this app for the ease of use and the features that they offer.

Sept. 26, 2018

Nice app for booking classes in (for us) swim, bike, run and yoga. And nice support to get these bookable times to load faster.

Sept. 13, 2018

We've used Zetya's BTA (BookThatApp) on a Shopify site for one of our clients (a London based museum) for over a year. The museum has an ongoing programme of ticketed events. Events are both regular - with events several times a week and per day (e.g. tours); and irregular - i.e. one-off events. Some events are paid, some free. Events cover tours, workshops, talks, lectures and group visits. BTA has a multitude of configurable options (and to make the most of it you need to allocate time to learn how to use it properly and to its full potential) and can do a lot more than what we are using it for. With so many use cases and options, it does take time to orientate yourself but so far it's worked extremely well for our/ our client's needs. Zetya/ BTA support is excellent. Rob is a star. Quick and responsive and on the front foot with help and advice. Absolutely first rate. Highly recommended.

Sept. 12, 2018

We have used BookThatApp for several years for our Premium Christmas Tree Delivery Service. Initially a little difficult at first, years ago with getting help/support. But Now we get excellent support. Cudos to Rob especially he has helped us several times. Always gets us running smoothly and also courteous. Recommended

July 27, 2018

A lot of coding involved, poor customer service and support. I was treated like an idiot and quite frankly didn't feel as though they wanted to help me even though I was a paying customer. My website is still down due to their poor support. Please cancel my subscription immediately.

Sept. 16, 2020

I LOVE BOOK THAT APP and here is why...1) It is a simple, easy to use, and very adaptable calendar program. After looking at many calendar apps (I spent months looking at many...), BTA offered the comprehensive calendar features with a customization of functions that I needed to apply to my business/website. 2) BTA offers a generous free-trial run with its calendar. This free trial-run allowed me to test, question, and eventually work out the details of how I wanted to adapt the calendar to my site. 3) This brings me to customer service...NEVER have they let me down! Quick to respond and quick to offer solutions...and in my case, very quick to step in and technically help me out with installation, set-up, tweaks, and function changes. When the work required extra expertise, the staff was always upfront about costs and the costs were very fair! The Zetya/BTA staff is wonderful and professional. Zetya is a great company and BTA is a truly helpful booking app!

Feb. 27, 2018

We love this app. We've been using it for over 2 years to book all of the cooking classes in our Kitchenware shop's cooking studio. It is easy for our staff and keeps us ready for classes and it's easy for our customers to book. We're really happy with it. Alison

Feb. 22, 2018

Amazing app and customer service -- especially from Rob B!

Feb. 17, 2018

Has many great features! The service team is very helpfull und fast! Do not have anything bad to say. The app is perfect!!

Feb. 1, 2018

Great product. Excellent service. Many thanks