BTA Appointment Booking App
Try #1 Appointment Scheduling Shopify App | BookThatApp
Rating
4.7
feedback
359
chart
#5,593
All reviews
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Jan. 16, 2018
I am new to BookThatApp, and I've already found it to be such a time saver, streamlining not only the purchase of classes, but setting them up in my Shopify. The Zetya support team has been super responsive in helping me through the learning process. Also, it was brilliant to have a chance to try out the interface before committing.
June 5, 2017
Just what I needed for my bookings. There are a couple of additional bits of functionality that I would like, but all is good, including the help provided.
May 15, 2017
This app is just what I need to easily schedule our paint and sip and crafts classes. I like that it immediately reflects changes made to products in Shopify. Thanks Zetya!
May 14, 2017
Very impressed with the scope of this app as well as the support provided. We're excited about the added functionality BTA will bring to our site and to our farm. Thanks guys.
April 26, 2017
So far it's been a big improvement on our old site. Customer service is quick to assist us, although there's been a few times when I have been made to feel a little silly when I ask for help! It's still early stages, but I'm happy with the system thus far.
Dec. 17, 2016
This app is a good solution for our classes. Support is quick and responsive. Setup was little complicated since we have a few ways to book our classes, but again, support was quick to assist!
Nov. 28, 2016
Seems good so far. Set up can be a bit tricky if you're not familiar with editing your liquid files but the Zetya help seems pretty good. Seems to be just what we were looking for.
Nov. 4, 2016
Works great! Simple and easy to use. Lots of different configurations available.
Oct. 4, 2016
There is definitely room for improvement, but we are thankful that it exists as there is no other platform available through Shopify.
Sept. 18, 2016
Trialled this app for our store, and it has a completely breaking bug - the calendar on mobile constantly resets itself to the same view no matter what the user chooses. Contacted support and they simply told us they couldn't reproduce the issue and hence couldn't help. We sent them detailed explanations of what was a very easy to reproduce problem, and we reproduced it ourselves with over 30 of our customers across the whole gamut of mobile devices - android, apple, various levels of iOS and android OS; the developers still continued to tell us that they couldn't reproduce it, so we stopped wasting time trying to get them to fix it. If the level of support for the product is "despite the fact that you can reproduce it on every device you've tried it on, we can't, so we're going to assume there is no bug" it's definitely better to avoid it then use it. Very poor support experience. You should be going out of your way to help someone with a bug this major, and in the process fix your product, rather than denying its existence - it's almost childish!
Dear Shop Owner Thanks for taking the time to leave a review! We spent several days trying to identify the issue you raised in your ticket and were unable to reproduce it. Your review implies that we intentionally brushed you off which is not accurate. When customers bring us issues that we can replicate, we fix them. In this case unfortunately we were unable to replicate the issue described. Thanks and good luck with your store! The Support Team at Zetya
Sept. 12, 2016
After looking through many apps, Book That App has been the closest to fitting our needs. After some tweaking and figuring out the app, we have been pleased with the app. The customer service was very patient and responsive in answering all our questions and concerns. Thank you Book That App support!
April 19, 2016
I changed mails with suport team about some technicals problems trying to installed this app on my site. they was very kind to my questions and comments. at the end everything went well and the application works as i need.
Aug. 28, 2015
This app has allowed me to operate a small BBQ rental business from home without a massive outlay for a programmer. Why reinvent the wheel when there's already a solution? If you have big equipment around home that you only use once in a while, why not rent it out?
March 24, 2015
We have been using BookThatApp at our kayak school for classes and events. It has helped our business by letting students sign up on their own, it works in our responsive web theme, and saves us a huge amount of time. We worked with the developer to make some modification to the output and forms. The price was very reasonable and the product looks great. See http://www.kayakacademy.com/pages/kayak-lessons. The class list is generated by BookThatApp. Click on a class and you can see how we've made it look on a product page. Very cool.
Oct. 19, 2014
I installed this app about a month ago, and really appreciated the developers commitment & after sales service. Christine assisted even whilst they were on holiday ! I can honestly recommend the app and the developer. Thanks Christine.
Jan. 27, 2014
Our rental business requires a system that can manage availability, different locations, added extras and multiple rates based on how long customers rent for. This is no easy task. But BookThat App can handle the challenge. We had a few initial bugs. And this is where the real strength of BookThat App comes in. Christine and Gav did a stellar service job to rectify the bugs in no time. They understood our business needs and acted swiftly. A fantastic service, which I would highly recommend. Thanks again!
July 9, 2013
Excellent product. And the staff is very helpful with getting it customized to our needs.