Appointment Booking App | BTA
Try #1 Appointment Scheduling Shopify App | BookThatApp
Rating
4.7
feedback
520
chart
#4,505
All reviews
Rating Breakdown
Nov. 20, 2019
This app is the answer to all my manual booking issues. This is a weight off my shoulders not to mention a professional solution my customers are loving. The support I received is also next to none. When issues arose around knowledge of set up and functionality they were quick to offer clear and concise advice. They even went on to help with installation of extended functionality based on my unique needs. I highly recommend the app and the support behind it.
Nov. 17, 2019
Very complicated and unfriendly interface. Too hard to set up . Disappointed. Not recommend at all. If you look for simplicity, try to do it in another place.
Hi Kors Tire Thanks for taking the time to leave a review. We are sorry that you found the app difficult to set up. Booking software can be complicated due to the complex nature of booking scenarios and there is often a learning curve. Our friendly support team is available 24x7 to help get you up and running quickly so please feel free to reach out to them at [email protected] if you need assistance. Thanks! The Support Team @ Zetya
Nov. 4, 2019
I would like to thank Alex at bookthatapp he responded to my questions quickly as I'm in Australia and he is most likely in the Sates. My issue was mainly in the codes which I have very little experience in that field.
Nov. 2, 2019
The app builds a calendar and keeps somewhat a decent track of classes but the customer service is not good at all. Every time something goes wrong and we email support, the support team says it is Shopify's fault, not theirs. Thing go haywire alot. Wrong time and dates are sent as customer confirmations, events do not close when sold out. We have never been helped, only told to change the coding in Shopify and to contact Shopify to let them know their coding is wrong.
Hi Mind Body & Soul Thanks for taking the time to leave a review! We took a look at your most recent ticket history and we can see that the last issue you contacted us about was in relation to errors in your Shopify theme. While we can appreciate that it can be confusing for shop owners to determine what functionality is related to Shopify vs the app, we don't feel it's fair for you to give us a two star review when the issue was related to your theme and not the app. While we would love to be able to troubleshoot all errors in a shop, unfortunately our no charge support is limited to functionality related to the app and not general Shopify theme errors. We recommend you hire a developer to help you fix the errors in your theme. In terms of our service level we feel we have provided excellent service to this shop. We have answered more than 60 support tickets for this shop over the years and provided reliable and timely support. We are sorry that you don't agree. Thanks The Support Team @ Zetya
Sept. 20, 2023
This app has been great for us and all of the various types of bookings that we do. It took us many emails to figure out how to use the app but their customer service team is responsive and helpful. We have had some specific quirks with our needs and they have been superheroes in making our dreams come true! Best calendar app by far!
Oct. 21, 2019
So far its been a great app and many bookings have come through without an issue. Excellent fast customer support too.
Oct. 16, 2019
I am setting up my shop, and the BookThatApp support team has been a great help: fast response and friendly support team. I am sure I will enjoy working with them in the future.
Oct. 10, 2019
I love this App! It’s perfect for my event decor rental boutique. I paid for help from a Zetya expert name Rob. He was great! He helped me over a several hours to perfect my request. He also asked me to consider options to manage expenses. He was super patient and offered prompt responses. Other booking apps don’t compare to this one and the staff is it nearly as helpful and knowledgeable about their software. Best booking app!
Thanks for taking the time to leave us a review! I am glad that we were able to get your store up and running, and were able to meet all of your booking needs! -The Zetya Support Team
Oct. 4, 2019
After a long research of Apps BookThatApp was the best choice. It is perfectly integrated into the shop and the customer stays during his whole journey in the shop and doesn't have to bounce to another website with other payment methods. So this is in my opinion the best and easiest way to integrate class-/event-tickets into your shop. Highly recommendable is the support -> they helped me out very quick and did a great job! Thank you very much!
Oct. 3, 2019
The team at Zetya Support have been outstanding at responding to my requests in a timely fashion. Every request, big or small, has been answered. They explain things in a very easy to understand way too. I have used their paid service a couple of times to write some specific code like collecting customer information at the time an appointment is made. All works perfectly. Thanks Zetya!
Sept. 25, 2019
I'm working with very little technical knowledge, and this app has been a lifesaver for my shop! Parts of the configuration I didn't understand were handled quickly and professionally by the help team, and I had a fantastic experience with a small customization to my booking page. 10/10. Also, must commend Rob from Zetya support for fixing my issue today about twenty seconds after I opened the ticket :) Thank you!!
Sept. 9, 2019
A great app for rentals. User-friendly and customer support is very helpful and answers quickly. I recommend!
Sept. 5, 2019
I really like this app for booking classes for my shop. If there is ever a question, I get a response very quickly and get everything back on track.
Thanks for taking the time to leave a review! We appreciate it!
Sept. 3, 2019
This app is fantastic, tried many apps before this one for booking system and it is the most intuitive one, also the customer support has been amazing with my (many) requests! It's worth it!
Thanks for taking the time to leave us a review. I am glad we were able to help you get up and running! -The Zetya Support Team
Aug. 27, 2019
Versatile and robust app. The customer service is above and beyond - made the set up easy and helped us customize the app to our exact needs. Recommend 10/10.
Aug. 22, 2019
We run a swimming pool for dogs and needed a booking system. We tried them all. After months of messing around with other apps we paid them to install the app on our site. OMG talk about customer service! The app has been flawless and has taken just over 7k in bookings so far. Trust me when I say. This is without doubt the most versatile and smoothest booking system out there with stunning customer support. Don’t waste your time with anything else. Thanks guys. Great job!
Aug. 21, 2019
We are a Ski rental shop, we have choosen to use Bookthatapp to manage our online bookings. Our store still in construction but after several tests, the app seems work very well, and corresponds to what we are looking for. The most remarkable thing is the great costumer service, efficient and fast response. Many thanks to Rob for his support during the set up process. We recommend !
Aug. 19, 2019
So I read the support would be good. Pay for the installation because it’s a time saver. After that it’s the best support of any app supplier out there. I’m using about 12. That’s not to say the others are missing something. Bookthat app support us just the best around.
Aug. 1, 2019
Excellent customer service, I had a hard time installing the app but after using their service it was a piece of cake. It is a bit intimidating to work with an app that you cannot call but after using their customer service I can tell that it's even better than calling. They reply so quickly !! Thanks guys!!
Thanks for taking the time to leave us a review! We really appreciate the kind words! -The Team @ Zetya Support
July 7, 2019
Excellent customer service! Polite and quick. I tried a few other booking apps but decided on BookThatApp and am happy that I did. Thanks for your help Alex!