All reviews

Rating Breakdown

  • 5
    84% (428 ratings)
  • 4
    8% (43 ratings)
  • 3
    1% (5 ratings)
  • 2
    2% (9 ratings)
  • 1
    4% (21 ratings)
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5 / 5 Share

March 15, 2019

Excellent app and integrates flawlessly with shopify. Quick and friendly customer service through email and they were able to address any questions or concerns I had

Using app

26 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for taking the time to leave us a review! We are happy that you are up and running! The Support Team @ Zetya

5 / 5 Share

March 14, 2019

Unparallelled support! I had a major problem with the shopping cart not displaying. I contacted support and they resolved my issue within 10 minutes at no charge! what a great app!

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate the kind words! We are glad that we were able to quickly resolve your concern today! The Support Team @ Zetya

5 / 5 Share

March 14, 2019

I used this app to sell bread baking classes at my cafe. The support team was a huge help in getting it running. They even guided me in editing the code snippet to show the schedule in spanish and change certain parameters at the html tag!!

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for taking the time to leave us a review! The Support Team @ Zetya

5 / 5 Share

Feb. 11, 2020

We love this app and it has become crucial to the running and organisation of our events business. The thing I like most is that they are quick to respond and usually fix my little issues for me quickly and efficiently leaving me to get on with the daily running of my business instead of having to become a web expert. Highly recommend ⭐⭐⭐⭐⭐

Using app

About 6 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for taking the time to leave us a review! Glad to hear you're enjoying the app. The Team @ Zetya

5 / 5 Share

March 11, 2019

I am quite impressed by their app. It has some limitations but hopefully this can be improved one day. The support experience didn't start off so great but they have turned that around through understanding and compassion. I would recommend using this app.

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Hi Peter! Thanks for taking the time to leave a review! We appreciated the constructive feedback you provided us this morning. Hopefully we can add that feature in to the app if we get sufficient customer demand. The Support Team @ Zetya

5 / 5 Share

March 11, 2019

Customer support is amazing! Quick to respond! Understood what I needed to be done and made the process seamless.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2019

"Book that App" is an excellent way to structure your website and has tons of helpful features. Not to mention the fantastic customer support, keep up the good work! It's a little difficult setting up at first but nothing you can't handle.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 21, 2019

I used the app as Shopify don't include dates and booking forms in my theme and a service that my website includes is cooking classes. The App was exactly what I was looking for and more. The support team (Rob) was so helpful and every little problem I had he was was able to find a solution. The response time was impeccable and I am so thankful for all the help. I also had a few issues with another collection of products and the support team were just amazing at helping me solve my issues. Rob was very quick at replying and solving the problems and I can't thank him enough. Thank you! If you have any issues, just contact the support team they have the best customer service!

Store

Ak-Am

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2019

The support (Rob), has been amazing. I'm still building my store, and has lots of questions, and Rob has been very patient with answering my questions

Using app

Over 1 year

Total reviews

3

Average rating

2.3

5 / 5 Share

Feb. 22, 2019

BTA Customer Service is absolutely amazing! First Off, thank you for helping with every (probably silly) question I had. Alex, Rob and the rest of the team, had me up and running with all my chosen customised details within a matter of hours. The response time was incredible and they were on to every little thing I couldn't figure out. I tried to install myself but with little knowledge of code I gave in a paid for the set up. THANK YOU for offering this service! The app itself covers everything I need for product rentals, and what I want for my site. Easy to use, selected dates etc. Such a happy customer. Thank you again!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 22, 2019

The support team for this app is excellent. Very fast to reply, and very helpful in finding solutions to what you need.

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 19, 2019

Great app for bookings, the support team is the best ever.... with you all the way. .. I totally recommend this app

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 18, 2019

This is an excellent booking app, which I ranked number 1 at Shopify. First of all, it offers multi functions, which can cater ticket selling, venue booking and item for rental. Secondly, the best part if the customer services. They provide excellent respond, by including weekend. Also, they have different teams that can provide quick respond within few hours. Thirdly, they have strong technical team, which they are willing to take a look of the system issue and fix it within short time. Well Done

Using app

About 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 15, 2019

amazing app and amazing customer service (its the most important thing). I cant recommand this app enough

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 8, 2019

This booking system is a awesome app for our rental service and the have a great customer service! Highly recommended

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 7, 2019

I am REALLY impressed so far. A great deal of thought has been given to the functionality, and the support is FANTASTIC. I highly recommend this app.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2019

This is a great app for booking and rentals. We do trade show exhibits and even though in the first initial set-up we needed a lot of attention from Zetya they were wonderful to work with. They have been awesome and quick to customize to our needs.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 1, 2019

We use this app for all our classes. It's not highly intuitive to set up and we had some challenges so we paid a VERY small fee to have them help us. The support was fabulous, fast and kind. And best of all, the problem got fixed. Absolutely worth the price of admission!

Using app

About 3 years

Total reviews

9

Average rating

5.0

5 / 5 Share

Jan. 31, 2019

The app itself runs most of the requirements that i need. Very helpful and speedy response to any issues that occur, and there will be many with booking systems.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2019

Great app, it works great. Also a big thank you to the developpers who helped my integrate the app in my store

Store

IT4Rent

Using app

Over 1 year

Total reviews

1

Average rating

5.0