Appointment Booking App | BTA

June 11, 2019

I literally spent a week going through 30 different booking websites and platforms before I settled on BookThat App. Here are a few of the other ones I tried: Microsoft Bookings Calendy Acuity Scheduling Checkfront bookwhen Sesami Booking App by Webkul BookThatApp were the only platform which had the flexibility for my business I needed. I have jobs ranging from 1 hr to 2 days, all carried out by one person. Here is a link to my Shopify site if you wanna see what I mean. http://jeanpaulfung.myshopify.com/ The installation / customisation took a bit of understanding and commitment. For those of you without any coding experience at all, I recommend paying for the installation. For only $25 it will make your life so much easier. It took me a while to understand how their ‘Forms’ worked. Basically, their different forms = different booking time formats. I ended up installing 2 forms with BookThatApp: Form 2 for my projects which lasted for 2 days Form 3 for my projects which lasted between 1-8 hours If you’re unsure which form to use, hit them up and ask. I drew a flowchart explaining what I needed. Initially I was using the Debut theme, but then decided to change my theme to Prestige. I had to pay the installation fee again (which sucked) but it was completely my mistake because they clearly state it on their installation payment page. I’d recommend being 100% with your theme before installing BookThatApp. The 2nd installation process was quick and easy however. Took about 15 mins + ironing out a few bugs. In terms of customer service, Rob and Alex and my saviours. I currently have 4 tickets open, each about 10 messages long and they have been nothing but polite and helpful. Even when I thought they were going to tell me to fuck off for asking too many stupid questions, they kept replying promptly around the clock with positive solutions. I couldn’t be happier with BookThatApp.

June 10, 2019

This app is the main utility I use on my website. It helps me book and schedule over thousands of sessions per month. I was torn between using this or Acuity, and BookThatApp has for exceeded my expectations. Also, their customer support is hands down the best. I receive responses and resolutions within 24-48 hours. Thank you!

May 14, 2019

Excellent customer support, super fast response! The best booking app I've found for Shopify. Steve, Gravitee Boardshop

May 5, 2019

Customer service has been lacking. We've been using this app for nearly 8 years and were an original user. However, as we update our theme, we're finding constant issues with their help team unable to assist. Their solutions are continually to "find the errors ourselves". Seeing as it's the only app out there that does what we want, we're still using them, but the top notch customer service is lacking what it used to be.

May 4, 2019

Outstanding customer service, I've had a great experience working with API and the shopify product pages. Top pick for any scheduling app, especially if you have many locations. Can't recommend enough!

April 20, 2019

You can only use one type of booking form out of the box. However if you can fiddle with the code a bit you can make multiple ones work at the same time. The support team is very responsive and helpful.

April 18, 2019

I loved working with the team at Book That App... I was switching themes in Shopify and needed to have the booking forms changed and had to add a second. They are so fast at getting things done and getting back to me. And as a busy small business owner, I really appreciate the way they would follow up on a regular basis to make sure things were completed and done correctly. Thanks!

April 13, 2019

App full of bugs!!!! We spent DAY trying to configure this. Terrible support. One of the worst I have every seen. They do not understand what customer service means!

April 8, 2019

The app is straight forward and effective, and the support team is unbelievably helpful and responsive! This app streamlined our booking system as our tour program grew, and we would not have succeeded without it. There are some nuances to work through, and the reporting could be a little more sophisticated, but overall this has been a very positive experience, and the support team has been a big part of that. Thanks Rob, Gavin, Alex et al!

April 8, 2019

Very good app. I appreciate that is free till 9 bookings so you can try all features without waste money. It's the best solution on the app store, the use is very simple, assistance is very fast and complete. I think that in many parts can be better but for who know a bit of html is not too hard to personalize.

April 3, 2019

We have a unique business as we sell Queen Bees across the US. BookThatApp allows our customers to select the exact day they want to receive their queen as well as notify our customers a few days before shipment so they can prepare their hive. Configuration is straight-forward but if support is needed, the support team is fast and friendly.

April 1, 2019

Our business partners wished for us to add consulting services, in addition to products, and found a perfect solution. It has the features we were looking for, and was also very easy to install. For areas we did not fully understand, the help desk helped us by responding very quickly. We appreciate their help very much!

March 31, 2019

So - Starting this off to let everyone know that i'm not great on a computer or light technical stuff. This app and support is OUTSTANDING!! like I said I'm not the best on a computer. I chose to pay the small fee to help set it up and it was great for me not being to technical. I couldn't figure a few things out on the app so I leaned on the support team and super rapid fire response on how to either do it or correct the problem, super fast, they talk to me in terms that I understood, not trying talk down to me. Can't say enough. I had other online business's and used other booking apps but nothing that I have used has looked so professional, easy to use for my customers, and has had such great customer support!! You will not go wrong with this app, give it a try!

March 19, 2019

Does everything I need it to and support was prompt and excellent! I would definitely recommend them to everyone. You can even try it out for 10 rentals before you buy.

March 15, 2019

Excellent app and integrates flawlessly with shopify. Quick and friendly customer service through email and they were able to address any questions or concerns I had

March 14, 2019

Unparallelled support! I had a major problem with the shopping cart not displaying. I contacted support and they resolved my issue within 10 minutes at no charge! what a great app!

March 14, 2019

I used this app to sell bread baking classes at my cafe. The support team was a huge help in getting it running. They even guided me in editing the code snippet to show the schedule in spanish and change certain parameters at the html tag!!

Feb. 11, 2020

We love this app and it has become crucial to the running and organisation of our events business. The thing I like most is that they are quick to respond and usually fix my little issues for me quickly and efficiently leaving me to get on with the daily running of my business instead of having to become a web expert. Highly recommend ⭐⭐⭐⭐⭐

March 11, 2019

I am quite impressed by their app. It has some limitations but hopefully this can be improved one day. The support experience didn't start off so great but they have turned that around through understanding and compassion. I would recommend using this app.

March 11, 2019

Customer support is amazing! Quick to respond! Understood what I needed to be done and made the process seamless.