BTA Appointment Booking App
All reviews
I worked on created my website for a month. I paid to have the app installed in my theme--only to find out when I went live that it was applied to the wrong theme. The customer service team understood that there was a miscommunication and took the time to work with me and correct the issue creating a seamless booking process for my website.
Good app. While it does take a while to understand all the little features, and isn't always the most intuitive, it's certainly the best booking app on the market - and Zetya have great support. I'd recommend!
I have used this app now for a year to book classes several times a week at numerous venues, I had BTA install and integrate it with my shopify account. It was money well spent. It was done correctly and up and running fast. I recently contacted the tech support as I wanted a new feature installed and had no clue how to do it. Rob took care of this for me quickly and made my site more efficient and easier to use. I highly recommend this app for the ease of use and the features that they offer.
Nice app for booking classes in (for us) swim, bike, run and yoga. And nice support to get these bookable times to load faster.
We've used Zetya's BTA (BookThatApp) on a Shopify site for one of our clients (a London based museum) for over a year. The museum has an ongoing programme of ticketed events. Events are both regular - with events several times a week and per day (e.g. tours); and irregular - i.e. one-off events. Some events are paid, some free. Events cover tours, workshops, talks, lectures and group visits. BTA has a multitude of configurable options (and to make the most of it you need to allocate time to learn how to use it properly and to its full potential) and can do a lot more than what we are using it for. With so many use cases and options, it does take time to orientate yourself but so far it's worked extremely well for our/ our client's needs. Zetya/ BTA support is excellent. Rob is a star. Quick and responsive and on the front foot with help and advice. Absolutely first rate. Highly recommended.
We have used BookThatApp for several years for our Premium Christmas Tree Delivery Service. Initially a little difficult at first, years ago with getting help/support. But Now we get excellent support. Cudos to Rob especially he has helped us several times. Always gets us running smoothly and also courteous. Recommended
A lot of coding involved, poor customer service and support. I was treated like an idiot and quite frankly didn't feel as though they wanted to help me even though I was a paying customer. My website is still down due to their poor support. Please cancel my subscription immediately.
Dear Shop Owner Thanks for taking time to leave a review! We are sorry that you felt our support was not up to your standards. We reviewed your ticket history and see that apparently hired or had someone else install the app which was done incorrectly which broke your site and delayed your launch. We answered your tickets in a timely manner and tried our best to direct you to our support documentation regarding your theme. These instructions provided step by step instructions on how to install the app into your theme. There is nothing that we can see that indicates poor customer service hence we are very surprised at your review. Nonetheless we wish you much success with your shop! The Support Team at Zetya
I LOVE BOOK THAT APP and here is why...1) It is a simple, easy to use, and very adaptable calendar program. After looking at many calendar apps (I spent months looking at many...), BTA offered the comprehensive calendar features with a customization of functions that I needed to apply to my business/website. 2) BTA offers a generous free-trial run with its calendar. This free trial-run allowed me to test, question, and eventually work out the details of how I wanted to adapt the calendar to my site. 3) This brings me to customer service...NEVER have they let me down! Quick to respond and quick to offer solutions...and in my case, very quick to step in and technically help me out with installation, set-up, tweaks, and function changes. When the work required extra expertise, the staff was always upfront about costs and the costs were very fair! The Zetya/BTA staff is wonderful and professional. Zetya is a great company and BTA is a truly helpful booking app!
We love this app. We've been using it for over 2 years to book all of the cooking classes in our Kitchenware shop's cooking studio. It is easy for our staff and keeps us ready for classes and it's easy for our customers to book. We're really happy with it. Alison
Amazing app and customer service -- especially from Rob B!
Has many great features! The service team is very helpfull und fast! Do not have anything bad to say. The app is perfect!!
Great product. Excellent service. Many thanks
Very responsive online support. Mahalo!
I am new to BookThatApp, and I've already found it to be such a time saver, streamlining not only the purchase of classes, but setting them up in my Shopify. The Zetya support team has been super responsive in helping me through the learning process. Also, it was brilliant to have a chance to try out the interface before committing.
Great support, the app has alot of customization and features!
Just what I needed for my bookings. There are a couple of additional bits of functionality that I would like, but all is good, including the help provided.
This app is just what I need to easily schedule our paint and sip and crafts classes. I like that it immediately reflects changes made to products in Shopify. Thanks Zetya!
So far it's been a big improvement on our old site. Customer service is quick to assist us, although there's been a few times when I have been made to feel a little silly when I ask for help! It's still early stages, but I'm happy with the system thus far.
Seems good so far. Set up can be a bit tricky if you're not familiar with editing your liquid files but the Zetya help seems pretty good. Seems to be just what we were looking for.
Works great! Simple and easy to use. Lots of different configurations available.
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