Appointment Booking App | BTA
Try #1 Appointment Scheduling Shopify App | BookThatApp
Rating
4.7
feedback
507
chart
#4,406
All reviews
Rating Breakdown
Nov. 26, 2018
We are thankful for this app, and especially for the super quick, always efficient customer service. They answer "help tickets" so fast and will even help you understand what you did incorrectly (shout out to Rob!) to better serve your company next time. I look forward to when we can offer series bundles of classes (purchase as a single class, class pass or full class series). I also look forward to the time they might be able to configure memberships and reoccurring payments. It would be amazing to use BTA for all our needs instead of outsourcing to other apps.
Nov. 22, 2018
We required an App to manage and limit availabilities of Classes/Tuition. Great, straightforward support. Very quick and helpful. Works well and meets our needs. Thanks to the Team of BTA. Chris
Nov. 22, 2018
Initial setup is a bit complicated, but their support is friendly and super fast. It works very well.
Jan. 2, 2020
Helpful support staff, quick turnaround for tickets. The app is a bit confusing in the way it's set up but the team does a good job of helping out.
Dear Shop Owner Thanks for taking the time to leave us a review! We tested the log in functionality of your shop and we can see that's it is working and there are no issues with your account. You can always reach our friendly support team at [email protected] if you need support with an issue. Thanks! The Support Team at Zetya
Nov. 13, 2018
Worked with Rob to set up booking functionality for our coffee shop's website. He was quick to respond via email and quick to provide a solution. So happy with what we were able to accomplish together.
Nov. 30, 2018
I worked on created my website for a month. I paid to have the app installed in my theme--only to find out when I went live that it was applied to the wrong theme. The customer service team understood that there was a miscommunication and took the time to work with me and correct the issue creating a seamless booking process for my website.
Nov. 6, 2018
We use this app to book events on our online store. Amazing app, and very quick support! Works like a charm.
Oct. 31, 2018
A powerful resource for our business. I cannot recommend this app enough. An added bonus is the amazing customer service. Top notch and professional. I would give it 10 stars if it would let me!
Oct. 25, 2018
I use BookThatApp for my escape room business, it's really easy to use and has a good amount of different functions for everything I need. Best of all though is their customer service, whenever I have an issue (whether it is through a mistake I have made, or a small glitch somewhere) they are really quick, thorough and helpful (and also friendly and don't make you feel too silly!) . Would recommend to any business owner.
Oct. 22, 2018
Surely the best app for bookings on Shopify. Bookthatapp offers many options, this is perfect for specific booking needs. The different solutions offered are very complete and well thought. In addtion the support is very helpfull and responsive.
Using app
About 2 years
Total reviews
1
Average rating
5.0
Oct. 20, 2018
I used this app to add workshop bookings to my website. I am delighted with how it looks and works. Rob and Gavin go the extra mile to help. It’s a great app.
Aug. 4, 2020
This app is pretty easy to use. Rob from customer service was excellent answering my questions promptly. Would use again! Great customer support
Oct. 7, 2018
Though I know why booking is important and how to create and manage bookings with pen and paper: I lack the technical skill in applying this knowledge it by way of writing code! Rob was super helpful and responsive throughout the whole process performed his work with efficiency. I was very happy to find an application to book appointments that are simple and to the point.
Oct. 5, 2018
very well done on the features and functionalities and they are super responsive on emails inquiries and fixed my problem like instant. will use for long term.
Oct. 1, 2018
Good app. While it does take a while to understand all the little features, and isn't always the most intuitive, it's certainly the best booking app on the market - and Zetya have great support. I'd recommend!
Oct. 1, 2018
I have used this app now for a year to book classes several times a week at numerous venues, I had BTA install and integrate it with my shopify account. It was money well spent. It was done correctly and up and running fast. I recently contacted the tech support as I wanted a new feature installed and had no clue how to do it. Rob took care of this for me quickly and made my site more efficient and easier to use. I highly recommend this app for the ease of use and the features that they offer.
Using app
5 months
Total reviews
1
Average rating
5.0
Sept. 26, 2018
Nice app for booking classes in (for us) swim, bike, run and yoga. And nice support to get these bookable times to load faster.
Sept. 25, 2018
I love this app. It is easy to navigate, converts well from a computer to a smartphone, and allows for smooth transitions. The support staff was also amazing with helping to set the app up on our website.
Sept. 25, 2018
I've been using this app since opening my online store 3 years ago. It allows my customers to select a pick-up date and time since my products are made to order, and allows me to keep track of my orders on the calendar. The customer service is always fast and very helpful. I would highly recommend it to anyone!
Sept. 13, 2018
We've used Zetya's BTA (BookThatApp) on a Shopify site for one of our clients (a London based museum) for over a year. The museum has an ongoing programme of ticketed events. Events are both regular - with events several times a week and per day (e.g. tours); and irregular - i.e. one-off events. Some events are paid, some free. Events cover tours, workshops, talks, lectures and group visits. BTA has a multitude of configurable options (and to make the most of it you need to allocate time to learn how to use it properly and to its full potential) and can do a lot more than what we are using it for. With so many use cases and options, it does take time to orientate yourself but so far it's worked extremely well for our/ our client's needs. Zetya/ BTA support is excellent. Rob is a star. Quick and responsive and on the front foot with help and advice. Absolutely first rate. Highly recommended.