Appointment Booking App | BTA

Jan. 3, 2019

Great app, does exactly what it should, customer support is excellent. We would definitely recommend.

Dec. 22, 2018

The support team is great! It does just what I need it to do, I just wish it was a little more affordable

Dec. 18, 2018

For just $25 they helped us customize the app to be exactly what we needed. Things are going smoothly now and the orders and bookings are rolling in! Thanks BookThatApp!

Dec. 18, 2018

The app is very usefull and the support is perfect - very quickly helped me with product vizualisation on the calendar.

Dec. 13, 2018

This is an amazing app that helped us relaunch our couture rental store on shopify's platform. It keeps everything extremely neat, easy to use for customers, clean appearance, and even better behind the scenes interface. No more cycling through countless pages and programs to keep track of our rental schedule. The few times we did run into trouble (as we are not coding experts) they helped within minutes of sending in a help desk ticket. MINUTES! You literally cannot find that level of help anywhere in the online world. Highly recommend to anyone looking for a booking app.

Dec. 9, 2018

We use this App to manage a high volume of classes for our business and find it easy to use with excellent support staff.

Dec. 7, 2018

We have the BookThatApp on our clients store and it works great. Easy to setup and config. Makes bookings very simple. The support team and Rob were quick to reply regarding setup recommendations, coding updates and any other issues that we encountered.

Dec. 6, 2018

We have just launched our new experience/tour booking website for Journeys we produce and offer in Paris France. The implementation process was very smooth with shopify and I highly appreciated the level of service offered by the team at BookThatApp (Rob). I look forward to using the app as our business picks up but it is comforting at this early stage to know that I can rely on a professional team which is very responsive and can quickly grasp our expectations/asks.

Dec. 4, 2018

I had a seemingly niche problem. However, the support desk was really excellent in their support. Detailed feedback, fixes, and rapid response times. Great!

July 16, 2023

Edit: The following issue from 2018 has been fixed. My experience in recent years has been positive. Thank you BookThat! If your product has a capacity limit, be warned: there is an integration issue between Book That and Shopify that has yet to be resolved. Therefore, if your customer leaves their class/tour in their cart or if they respond to an abandoned cart email, they will be able to purchase the class/tour--even if it's sold out. Further, those bookings will not appear on your run sheet "roster." We've had several very dicey and embarrassing moments when classes overfilled, catching us off guard and making us look very amateurish. We teach cooking classes, so not having enough ingredients for paying customers is an epic fail. I am not alone in this experience. Read through these reviews, and you'll read about other companies with overbooked tours and classes. Of course, you can manually monitor your Shopify sales and compare them against your Book That bookings, but I don't feel I should have to go through this added layer of effort--it's the reason why I pay for the app. Book That is aware of the issue and is currently unable to rectify the problem as they are unable to access the code. We have paid two different third party developers to help us with this issue and our current workaround is: 1) adding a cart timer and 2) directing abandoned cart emails to the product versus the cart. Neither are fixes nor make for a positive customer experience. For a booking app that works with Shopify, this is our only option. Once Shopify and Book That work out this issue, this will be a five-star product.

Dec. 3, 2018

Great app which is instrumental for our needs. Really great customer support. Highly recommended!!!!!

Nov. 28, 2018

BTA covers all my rental needs!! Great layout, quick responsiveness and seamless service makes this a 5 star app.

Nov. 26, 2018

Been using this for awhile and it works well for me. Their support is also very good! I recommend it to businesses that require bookings.

Nov. 26, 2018

Rob from BookThatApp has helped me TREMENDOUSLY. He responds to all of my questions within 24 hours and with very thorough and easy to follow directions. BookThatApp is so far awesome and has swayed me to stay with Shopify because without it I would not be able to track my bookings for my Rental items. Thank you Rob and BookThatApp for all your continued support and being patient with me throughout all my endless questions! Highly recommended app!

Nov. 26, 2018

We are thankful for this app, and especially for the super quick, always efficient customer service. They answer "help tickets" so fast and will even help you understand what you did incorrectly (shout out to Rob!) to better serve your company next time. I look forward to when we can offer series bundles of classes (purchase as a single class, class pass or full class series). I also look forward to the time they might be able to configure memberships and reoccurring payments. It would be amazing to use BTA for all our needs instead of outsourcing to other apps.

Nov. 22, 2018

We required an App to manage and limit availabilities of Classes/Tuition. Great, straightforward support. Very quick and helpful. Works well and meets our needs. Thanks to the Team of BTA. Chris

Nov. 22, 2018

Initial setup is a bit complicated, but their support is friendly and super fast. It works very well.

Jan. 2, 2020

Helpful support staff, quick turnaround for tickets. The app is a bit confusing in the way it's set up but the team does a good job of helping out.

Nov. 13, 2018

Worked with Rob to set up booking functionality for our coffee shop's website. He was quick to respond via email and quick to provide a solution. So happy with what we were able to accomplish together.

Nov. 30, 2018

I worked on created my website for a month. I paid to have the app installed in my theme--only to find out when I went live that it was applied to the wrong theme. The customer service team understood that there was a miscommunication and took the time to work with me and correct the issue creating a seamless booking process for my website.