BTA Appointment Booking App
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The app's been solid, and has a lot of flexibility especially with the API. Two things I wish we could do more easily: * Dynamic pricing, or pricing based on time of day vs. having to create a whole separate product and calendar. * More flexibility with the form styling. We don't use the widgets (even though they keep recommending it) because I can't target the code with CSS for customization. They only offer their GUI for changing some components, but that's not enough for us.
とても良いです。柔軟に拡張できます。 また、問い合わせに対する返信の速度がものすごく早いです。
I've been using BTA for a little over a year now and I LOVE IT! It works seamlessly and it's easy me and for my customers to use. Support is always helpful when I have issues (which is usually user caused-me) they are always able to find the challenge and it's fixed in one interaction.
Thanks so much for the kind words! We’re glad BTA has been easy for both you and your customers, and happy our team could help whenever needed 😊
I've only been using Book That App for a short while and I'm still getting familiar with it. However, the support team has been absolutely excellent! They responded quickly and were very knowledgeable in helping me resolve my issues. Really impressed by their professionalism and efficiency - top support team. Definitely appreciate their patience with a newbie like me! Thank you :-)
Just installed the app but I am liking the flexibility so far. I had a couple little glitches that honestly were probably caused by things I did. The support staff we very helpful and prompt. They have me up and running again. Recommend.
We have been using BookThatApp for years and are very satisfied. It’s a powerful and flexible tool that keeps our bookings running smoothly. The integration with our webshop works flawlessly, providing our customers with a seamless experience. What we appreciate most is the support—always fast, helpful, and solution-oriented. Whenever we have a question or encounter an issue, we receive a clear and effective response in no time. In short, a reliable app with excellent service—highly recommended for anyone looking for a strong booking tool!
Technical help setting up was great. Thanks *****
Trés bonne application pour planifier nos événements dans notre centre de formation. Support technique super réactif à n'importes quelles heures.
After trying countless booking apps to manages a school bus service, this was by far the most comprehensive and easiest to work with. The customer service is very helpful and quick.
Thank you for your proffessional help.
Excellent experience, I have been using the app for my salon for almost 2 years and I love it. They are very responsive to my business and truly care about my success. Highly recommend.
Used the paid version for our other websites and worked fine until we wanted to improve our booking system. Admin dashboard can be confusing and when you contact support they talk to you in a condescending tone, very unprofessional. For the price there are better options.
Hi Pompei, I'm sorry to hear 😔. We reviewed your tickets, and we didn't see where we were condescending, but if that's how it was received, then we sincerely apologize. I can admit that the settings in the app can be a bit challenging for our customers, and we are working on providing our customers with a better UI and user experience. In our last conversation with you, we understand that you were upset due to utilizing the iCal sync, which created bookings in the app and exhausted your booking limit. We do have help articles that you can find here: https://support.zetya.com/hc/en-us. Especially this article on importing bookings using the iCal: https://support.zetya.com/hc/en-us/articles/5057815765775-Importing-Bookings-using-iCal; which does what you experienced. If we can find the room to work together, we'd be happy to jump on a call with you. Feel free to schedule one here with us: https://calendly.com/bookthatapp-support/15min. In the event you wish not to continue with us, we do understand. Thank you for review. I hope you get the chance to see my response. You may have misunderstood us, but our hearts were in the right place 🙂. Have a prosperous New Year! Success Team at BookThatApp
I contact support and help me install the widgets within minutes. They have great customer services and a great system
Incredible support! Always helpful and patient and make sure it get's done right. Don't ever feel like you can't reach out to them! They're great!
J'ai recu de l'assistance par Clavardage de d'Angelo et il a su immédiatement m'aider à ajuster une programmation..en francais en plus :) Merci beaucoup. Très satisfaite du service!
Excellent product and an outstanding support team. I’m extremely satisfied and would highly recommend it to others.
Great app and nice support on Premium.
BTA support is great! I had an issue and DeAngelo fixed it within minutes of me initiating the chat!
This app has made booking for classes and events I host in my shop SO much easier. It integrates with shopify classes I create and then the calendar populates on my website. It has saved me hours of configuring and time. The help and chat feature is great, I feel like I get help almost immediately and customer service is awesome.
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