All reviews

Rating Breakdown

  • 5
    85% (442 ratings)
  • 4
    8% (43 ratings)
  • 3
    1% (5 ratings)
  • 2
    2% (9 ratings)
  • 1
    4% (21 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 28, 2024

Une super application, facile à prendre en main, pratique, qui me permet de gérer mon business de location de vêtements sans tracas ! et en bonus, un service client hyper patient et réactif. Je recommande les yeux fermés <3

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Merci pour votre recommandation! Votre avis 5 étoiles nous a donné l'occasion de célébrer 🎉🎉🎉🎉🎉🎉🎉 ! Nous sommes heureux d'apprendre que vous appréciez notre application et le service que nous proposons ! Merci de nous avoir choisi 😊.

5 / 5 Share

Feb. 27, 2024

We've been using BTA for years as a reliable resource for registrations for our weekly art classes. It's very easy to manage bookings through the website and see daily and monthly bookings at a glance. D'Angelo provided A+ customer support today helping us navigate an issue we were having and got us all set up on a new plan.

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Your review means a lot to us. It reminds us that we are doing the right thing, and we're making a positive impact. Thanks for taking the time to leave us this awesome review 🎉🎉🎉🎉🎉🎉!

5 / 5 Share

Feb. 22, 2024

Great customer service, very quick responses and will manually assist you with any confusion you may have. Thank you Joao!

Using app

About 23 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for giving us the chance to celebrate! 🥳🥳🎉🎉🎉🎉🎉 Your feedback means a lot to us! We look forward to providing you continuous support 😊!

5 / 5 Share

Feb. 20, 2024

Amazing customer service. Most customizable booking app I have seen. I tried about 5 different booking apps before I found BTA and I'm so happy I found it! It's a little complex at first, but the support team is amazing, the user guides are very helpful and it's worth it!

Using app

25 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your awesome review! We're happy to see that you decided we were the best fit for your business! We look forward to growing together, and to providing you continuous support!

5 / 5 Share

Feb. 19, 2024

Fast service and easy to use. So far, it is the best booking system I have tried. Thanks!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your awesome feedback! We appreciate you 😊!

5 / 5 Share

Feb. 14, 2024

Awesome customer service by Angelo! BTA works very well for our inflatable rental business.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a million for your feedback 🤩🤩🤩🤩🤩 ! We are happy that you are satisfied with our customer service, and with our app! Thanks again! We look forward to providing you with our continuous 5-star support!

5 / 5 Share

Feb. 14, 2024

We love that we don't have to wait hours for support to get back to us! D'Angelo was very helpful in helping us get set up and very patient in helping us understand what settings we needed. Thank you so much!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

As we promised, here's us celebrating the new review: 🥳🎉🎉🎉🎉🎉🎉🎉🎉 Thanks a lot for taking the time to leave us one, and a 5-star review at that! We appreciate you, and look forward to providing you with continuous 5-star support!

5 / 5 Share

Feb. 13, 2024

We use BTA across 5 stores and we enjoy it a lot - you can customise it as to achieve great results. Amazing app, highly recommend!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We're happy to see that you're enjoying our app! And thanks for the recommendation; we appreciate you!

5 / 5 Share

Feb. 13, 2024

D'Angleo was amazing. Great support, fast response time. A+

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave us an awesome review! Thanks 🤩!

1 / 5 Share

Feb. 11, 2024

Customer service is appalling. We cancelled our plan the day we were charged for a yearly subscription as we no longer use Shopify as our website platform. They are refusing to issue any refund at all.

Using app

About 1 year

Total reviews

1

Average rating

1.0

Developer Reply

Thanks for taking the time to leave us a review. I am sorry to hear that you were not happy with our support. Please note that we updated your support ticket yesterday and advised that a full refund had been issued 🙂️ Please reach out to us if you require any further assistance. Cheers, The Team at BookThatApp

5 / 5 Share

Feb. 7, 2024

We recently opened up a clothing rental shop and integrated BTA to it. I cannot express enough how fantastic this app is! It is so user friendly and has all the customizable features we would need to manage bookings. When facing a challenge, questions or needing an assistance their exceptional customer service team was not only quick to response but also incredibly knowledgeable and helpful. This extra service lowers our web developers cost which is a big bonus for a small company. I would also want to give a big thank you to João R. in customer service.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Your review means a lot to us 😊. We appreciate you taking the time to write us a thoughtful and honest review. Also, on behalf of João, Thank you!

5 / 5 Share

Jan. 31, 2024

I use BTA for a small business I operate selling skiing and snowboarding day-trips from Long Island, NY to a bunch of ski areas in the Northeastern USA. It's fantastic and I highly recommend it to anyone who needs a booking platform. It's highly customizable and adaptable and can be tailored to suit almost any situation a person can think of. Best of all, when problems arise, their tech support staff is excellent. They're quick to respond, always very friendly and, above all, they know their stuff! They always have an answer to my question and a fix for my problem. I give my highest endorsement to BookThatApp!

Using app

About 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi there 👋 Thanks for putting your fingertips to the keyboard to produce a masterpiece! We appreciate your honest review, and the time you took to write this for us. We are also happy to hear that you're enjoying our app and the support that we provide! Thanks again for your review! We look forward to offering you continuous support! Have a great day ahead! -BTA Support Team

5 / 5 Share

Jan. 31, 2024

Great app. Exactly what my business needs. The customer support is amazing and assists promptly to help with install and operation. Perfect for newbies at website building.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Your review makes us realize that what we're doing works and we're going in the right direction! Thanks a million for taking the time out of your day to write us a great 5-star review!

5 / 5 Share

Jan. 29, 2024

BTA is a very easy to use booking system. The customer service is amazing! Any time we have struggled or had issues, D'Angelo is quick to respond and assist us with a solution. Highly recommend this app to others!

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Wow! We're over the moon reading your fantastic 5-star review! It's customers like you that make our work truly rewarding. We're committed to maintaining this level of excellence and ensuring your continued satisfaction. Thank you for choosing us, and we can't wait to serve you again soon!

5 / 5 Share

Jan. 25, 2024

love the instant chat service answers all my questions super quickly! Thank you

Using app

About 2 years

Total reviews

2

Average rating

4.5

Developer Reply

We're thrilled to receive your 5-star review! It's wonderful to know that our app and customer service met and exceeded your expectations. We appreciate your support and trust in us. If you ever have any questions or need assistance, feel free to reach out. Thank you for being a valued customer!

5 / 5 Share

Jan. 23, 2024

This app was the most compatible with what I needed and they were able to go in and customize it to my liking even more. This made my life so easy because I honestly have no idea what i'm doing, I am still very much in the learning phase. They reply unbelievably fast and have great customer service skills. Definitely recommend!

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a glowing 5-star review! We're delighted to hear that you had a positive experience with our app and our customer service. Your satisfaction is our top priority, and we look forward to serving you again in the future. Cheers!

5 / 5 Share

Jan. 12, 2024

This app is very useful and I also got a very good service from D'angelo. He helped implement what I needed and took time to explain to me how to do it, thank you!

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

Developer Reply

We are grateful that you took the time to leave us an awesome review! Thanks for choosing us, and we look forward to continue serving you 🙂.

5 / 5 Share

Dec. 15, 2023

Just brilliant customer service and help is there when needed. App works perfectly too ;). No bad word to say and have been using for years.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your awesome review! And we're happy that you are enjoying our app and our services 🙂!

4 / 5 Share

Dec. 8, 2023

If it were not for the amazing customer service, this app would be pretty difficult to navigate as a first time user. D'Angelo was super helpful and solved my issue in less than 5 minutes. I do wish the app was a little more user friendly though.

Using app

10 days

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your great review! We appreciate your feedback and have taken it into account. We are definitely working on making the app more user-friendly, and hope to roll out the change soon! In the meantime, we're here to help you with setting up and with any issues/queries that you might have!

5 / 5 Share

Dec. 6, 2023

I recently had the pleasure of using BookThatApp for my business, and I cannot express enough how fantastic this app is! From seamless integration to a plethora of customizable features, it has truly transformed the way I manage bookings. The user-friendly interface made setting up my booking system a breeze. I was able to tailor it to fit the unique needs of my business effortlessly. What sets BookThatApp apart though, is their exceptional customer service team. Whenever I had a question or needed assistance, their support team was not only quick to respond but also incredibly knowledgeable and helpful. They went above and beyond to ensure I had a positive experience with the app. Their dedication to customer satisfaction is truly commendable. It's evident that they genuinely care about their users and are committed to providing top-notch service. I felt supported throughout the entire process, and their team's expertise added immense value to my business operations. If you're looking for a reliable and feature-rich booking app with unparalleled customer support, look no further than BookThatApp. I wholeheartedly recommend it to anyone seeking a hassle-free and efficient booking solution. Five stars without a doubt!

Using app

Over 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Oh my! From the team at BookThatApp, we are grateful for the time you took out of your day to write us such a well-written review! From the depths of our hearts, thank you for such a detailed and in-depth review of our product and support team. We appreciate you ❤️