All reviews

Rating Breakdown

  • 5
    91% (3,861 ratings)
  • 4
    5% (211 ratings)
  • 3
    1% (37 ratings)
  • 2
    0% (19 ratings)
  • 1
    2% (99 ratings)

Reviews with Text

  • 90% (3,790)
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1 / 5 Share

Oct. 23, 2022

Upgraded from free to Pro, setup with care and detail for best results, left it running for 4 months and it has gradually reduced my sales and almost entirely destroyed our organic search results. Clear drop in sales compared to previous year and previous months,... now based on my research by uninstalling it I face ever worse results as the app does significant damage when removed, wiping out previous SEO improvements on it's way out.

Using app

Over 3 years

Total reviews

1

Average rating

1.0

Developer Reply

*Update May 2023:* Darrel here, Support Manager at Booster SEO! I just wanted to personally follow up with you and let you know our SEO Support team sent you an update email to help make things right and resolve this, but we haven’t heard back from you yet. Let us know if there’s anything we can help with – and you can reach us anytime at [email protected]

1 / 5 Share

Oct. 2, 2022

terrible experience they didn't care customer service at all I have no idea why do they make apps and didn't care anything about it

Using app

About 2 months

Total reviews

3

Average rating

3.7

Developer Reply

*Update May 2023:* Darrel here, Support Manager at Booster SEO! I just wanted to personally follow up with you and let you know our SEO Support team sent you an update email to help make things right and resolve this, but we haven’t heard back from you yet. Let us know if there’s anything we can help with – and you can reach us anytime at [email protected]

1 / 5 Share

Nov. 1, 2021

Used it for a while, did not do anything for my seo and did not work properly, it's very expensive app, not worth a penny in my opinion.

Using app

21 days

Total reviews

3

Average rating

3.7

Developer Reply

Thank you for your feedback Kwiketo team. I understand that you have concerns about the effects of our app on your site, as well as the price. I would love to have you re-install so that we can look into this and address those issues. SEO is definitely a long game, and although it's hard for stores to see instant results, it's something that takes time to work at over time. I've reached out over email to see if we can help recommend some best practices and some help. Cheers, James

1 / 5 Share

Nov. 9, 2021

UPDATE!!! As the team was so nice and kind, I decided to give it another go. Also, with do many positive reviews on here, I thought maybe the first time something went wrong WORST DECISION EVER. Installing the app has NUKED my organic reach - even Google does not understand it . i spoke with them, this app may have actually a NEGATIVE impact on your google search results LOL... Additionally, I reached out to SEO Optimisation Support and NO ONE has come back to me to explain what’s going on. A whole day of no traffic to my website, and a customer service that does not respond. It’s been 8 hours. Hence I’m leaving this review as I’m sure I’ll now receive a message….? I hope Please do not make the same mistake as I did (twice) and avoid at all cost. Terrible - after installing this app I’ve lost EVERY organic reach coming from Google. Products didn’t show up anymore in google and I’m now going into Christmas season with a destroyed website due to this app. They did offer me a full refund though, clearly indicating they know that something in their code messed up my entire website. I will rebuilding it from scratch now myself with google analytics and other free google resources, hoping I can salvage things! AVOID!

Using app

Over 1 year

Total reviews

3

Average rating

2.3

Developer Reply

Update: November 9th 2021 Hi Lunar James team, After talking with our developers, we have never seen our app affecting Google Ads or any other Google services besides Google Search, so it is puzzling to hear that you've been having these issues. Our sincerest apologies. What could be occurring is another SEO app conflicting, which can cause can cause issues with Google. Felipe, our technical support manager, has reached out to remove our code from your theme. Regarding our support times, we're genuinely very sorry for the delay there! We aim to respond within 2 hours, but I see it took us a bit longer to respond to your question. Please let me know if there's anything we can do for you going forward! Happy to jump on a zoom call to help resolve if that's easier. Feel free to reach out anytime to [email protected]. Cheers, James ------------------------ Previous response ------------------------ Hi Lunar James team, Thank you so much for your feedback and I'm so sorry about the issues that happened on your store. Laurence, one of our Senior Support Engineers, has reached out to request collaborator access and recorded a video of the solution. Please let us know how everything went with Shopify on the Google Shopping piece. Feel free to reach out 24/7 at [email protected] with any questions :). Cheers, James

1 / 5 Share

May 20, 2021

DO NOT BLINDLY RUN THIS APP IF YOU ARE NOT FAMILIAR WITH SEO! So many elements of the website are now broken and overridden. It's basically like building the site from scratch again in terms of linking, descriptions, etc. — Site Developer

Using app

9 days

Total reviews

1

Average rating

1.0

Developer Reply

Hey Rob/Site Developer, we're sorry to hear you're having issues with the app. We've looked into this and couldn't find any outstanding bugs or tickets so our team has reached out to offer assistance asap!

1 / 5 Share

May 6, 2021

Initially looked great, easy one-click solution. After adding, my indexable pages dropped from around 10 pages in Google to 3. I removed the app. Guess which pages lost title and meta description, cutting organic trapping to a fifth? All of them. Absolutely nuked my organic traffic. Had to restore a (LUCK!) backup of my previous theme.liquid file. Honestly, kinda garbage. God knows how many thousands lost.

Using app

4 days

Total reviews

1

Average rating

1.0

1 / 5 Share

Jan. 4, 2023

I GIVE 1 star because I get a offer for 21$ lifetime pro month and 21 days trial accepted it i still in the free plan and of course i spoke with the service and thy said this was a small problem that will be soon resolved i said ok is december but i can wait after 5 days i asked again and they said you have to wait more days and my trial was going this made me mad but they said they will give me the 21 days back so after 10 days i asked if now the probllem is resolved and they said i have to wait and they are working really hard for it after 2 weeks i was upset and said this is taking to long and everytime you say i have to wait so after 21 days and after the trial was gone and the PROBLEM still they charged me 31$ and i was DISPLAYED as FREE PLAN i spoked really angry and they said i have to disinstall the app and they will refund me and i did now they are saying i have to wait but i am not stupid i go to my lawyer and contact shopify and the bank to not give them the money

Using app

9 months

Total reviews

6

Average rating

4.3

Developer Reply

Your kind words mean the world to us! Thank you so much for the positive feedback and 5-star review! 🤩 All the best, Katherine

1 / 5 Share

Feb. 2, 2021

WOW I just look into my shopify Billing and guy been charging my account since September 2019 ! That is outrageous. This is super unprofessional to charge fees on apps that been uninstalled for YEAR! I will escalade this to shopify. You guy owe us 425$. Please act quickly. I don’t wanna to see any of you apps fees on my billing EVER again!

Using app

About 1 month

Total reviews

14

Average rating

3.6

1 / 5 Share

Oct. 22, 2020

I replaced an old SEO app with this one and this app actually ended up getting me removed from several first pages of google where I was getting all my organic search from. Seems to be doing my ecommerce store worse than doing any good. Now I have to re-do the countless hours of work I put into my website SEO, very disappointed in this app.

Using app

16 days

Total reviews

6

Average rating

3.0

1 / 5 Share

Dec. 1, 2020

I contacted this app several times, regarding the issues, it doesnt work with google rich snippets/json as advertised you can check to see if your google rich snippets is working, by googling "google rich snippets" click on the link to test your site. When this app is turned on it wont even register in google. In fact when using this app I have a huge decline in sales, When I canceled and I turned off this app off I made way more sales, The app owner contacted me said hed make changes begged me to cancel my bad review and turn it back on and promised me my old pricing. after 4 months of waiting absolutely nothing, Im not stupid I can tell if anything has been changed nothing has. Im still being charged 24.99 which is deceptive. Now if this app actually did what it said it would do it be worth at the most 9.99 a month but at 24.99 a month this is just outrageous. Shopify doesnt check or regulate these apps. This app should be removed for false advertisement.

Using app

About 1 year

Total reviews

6

Average rating

2.3

1 / 5 Share

Sept. 3, 2020

I've installed this app with no trial given And Deleted it 1 hour later. The app gives an SEO Score of 42 even though every item has been optimized and is all green. The app gives false SEO Scores. Not only that i still see a charge on my account for the app i want to be removed the app was installed for 1 hour and removed. I refuse to pay for this app. Remove the Charge from my Account.

Using app

Over 1 year

Total reviews

3

Average rating

3.7

Developer Reply

Hi there, I'm so sorry to hear that you were having issues. We've tried to reach out a couple of times to help fix your issue and ensure that you receive a full refund. Please feel free to email [email protected] and we will handle this for you asap. Cheers Stuart

1 / 5 Share

July 13, 2020

Charges for an app that has been uninstalled prior to the renewal date. We signed up for the free tester of this app, which we deleted a few days later as it was not what we required at the time. Ie the free trail was still in use. Low and behold, we have been billed for a month worth of usage which is completely wrong and unethical. Please tell Shopify users that your "free" means that you will have to pay for something you did not utilize month-end. Very disappointed and all credibility is now lost for your app for us to even consider signing up in the future. Please be very careful with this one.

Using app

6 months

Total reviews

2

Average rating

3.0

Developer Reply

Hi there, I'm so sorry for any trouble you experienced here. I'm afraid that I haven't been unable to locate your original refund request where I can reference your email address. I have submitted your refund to Shopify for processing. You should see this reflected in your account in 3-5 days. Please contact us at [email protected] as we would love an opportunity to turn this experience around for you. Cheers, Lloyd

1 / 5 Share

June 1, 2020

May be good if your existing SEO work is terrible, but after spending the last 1-2 years working on SEO, this app destroyed all my hard work and my store is now not showing at the top of google image search results. I have spent the last few hours trying to rectify it to so far no avail. I'm feeling devastated. I did the 1 week free trial and deleted the app as I noticed no positive difference in my search rankings or site traffic.

Using app

7 days

Total reviews

5

Average rating

4.2

1 / 5 Share

May 22, 2020

I installed this app with the 3 day trial period and uninstalled as was not what I was looking for. I got charged the full amount, after contacting them and them promising to refund me I still got charged by shopify for the app. I tried to contact them again, but after 4 days I still have not received any communication. App not worth the cost even

Using app

2 days

Total reviews

4

Average rating

2.0

1 / 5 Share

April 11, 2020

This app ruined all of my exisiting Google Meta Descriptions and replaced them all with garbled words. Be careful using it. You can lose money like I did.

Using app

About 4 hours

Total reviews

2

Average rating

3.0

1 / 5 Share

Feb. 3, 2020

The app cannot be accessed after few minutes ! I've requested support and they 1st answered and ask me to wait 24h but nothing changed and since then no replies from the developer and the app still not reachable !

Using app

6 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, My sincere apologies for the hassle here. I missed your ticket in our support inbox and take full responsibility for that ☹️ Cheers Stuart We were performing a short maintenance window during this time. If you still have any issues please feel free to follow up with the original ticket. I'd be more than happy to try make up for our error here. 😞 Cheers Stuart

1 / 5 Share

May 11, 2020

Echt een geweldige app. In een paar seconden heb je al de belangrijkste dingen voor elkaar, zoals de ALT-tekst voor afbeeldingen, om goed gevonden te worden. Handmatig ben je hier echt een dag mee bezig. En gratis ook nog. Update: Heb de app alsnog verwijderd, omdat er te veel reklame kwam om te upgraden. Het lijkt er nu op dat er een stukje code is achtergebleven, waardoor mijn webshop erg traag is geworden na het deinstalleren. @admin, kunnen jullie een linkje sturen met instructies om de app juist te verwijderen? Als jullie het hier bijhouden op de forum, en als het lukt om de overbodige app bestanden te verwijderen, zal ik mijn waardering weer aanpassen.

Using app

3 months

Total reviews

1

Average rating

1.0

1 / 5 Share

June 8, 2020

Believe me this app owner and this company system is very much narow, this app owner is dirty minds of people, fow why? i used this app before but not a free version , i used paid version before .i used this app 2 months, its totally useless you never get rank from this app because google seo ranking is not easy . they said in this no need code required but they are injected 3-4 codes on your thime liquid you can find it. without your permission they are pushed it , i request this team 4times please remove the code my site is slowly loading, they directly denayed my request , they replied me check the video you remove it that's it. please , please , please do not install this app if you need any screenshot i can share with you.

Using app

About 1 month

Total reviews

17

Average rating

3.1

1 / 5 Share

Dec. 4, 2019

i uninstalled this app to use another and was still charged 24.99 on my shopify bill. I uninstalled before the trial period ended and did not sign up for any pro plan... i want refunded

Using app

8 days

Total reviews

1

Average rating

1.0

1 / 5 Share

Oct. 24, 2019

If you want to fail with your business, make sure you have this application. I installed paid version, and this application did nothing for 2 months accept for alt tags which are a free option any way. Their autopilot version is not for Goolge shopping. You will need to go again all over your items and fix them mannually after such "wonderful" service. Moreover, I removed this application month ago, and they continue to charge me with this billing period. Horrible service. I want my money back.

Using app

8 months

Total reviews

2

Average rating

3.0