All reviews

Rating Breakdown

  • 5
    88% (8,144 ratings)
  • 4
    8% (742 ratings)
  • 3
    2% (140 ratings)
  • 2
    0% (46 ratings)
  • 1
    2% (167 ratings)
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1 / 5 Share

Jan. 4, 2023

I GIVE 1 star because I get a offer for 21$ lifetime pro month and 21 days trial accepted it i still in the free plan and of course i spoke with the service and thy said this was a small problem that will be soon resolved i said ok is december but i can wait after 5 days i asked again and they said you have to wait more days and my trial was going this made me mad but they said they will give me the 21 days back so after 10 days i asked if now the probllem is resolved and they said i have to wait and they are working really hard for it after 2 weeks i was upset and said this is taking to long and everytime you say i have to wait so after 21 days and after the trial was gone and the PROBLEM still they charged me 31$ and i was DISPLAYED as FREE PLAN i spoked really angry and they said i have to disinstall the app and they will refund me and i did now they are saying i have to wait but i am not stupid i go to my lawyer and contact shopify and the bank to not give them the money

Using app

9 months

Total reviews

6

Average rating

4.3

Developer Reply

Your kind words mean the world to us! Thank you so much for the positive feedback and 5-star review! 🤩 All the best, Katherine

1 / 5 Share

Feb. 27, 2021

Had to remove it seems to work at first but turns into a ghost app and the last 5 months all my alts have been ruined , so just cancelled and hopefully they will cancel the re-occurring charge. Guys you need to fix this App!

Using app

9 months

Total reviews

3

Average rating

2.0

1 / 5 Share

Feb. 2, 2021

WOW I just look into my shopify Billing and guy been charging my account since September 2019 ! That is outrageous. This is super unprofessional to charge fees on apps that been uninstalled for YEAR! I will escalade this to shopify. You guy owe us 425$. Please act quickly. I don’t wanna to see any of you apps fees on my billing EVER again!

Using app

About 1 month

Total reviews

14

Average rating

3.6

1 / 5 Share

Nov. 24, 2020

Takes advance payment but fails to provide premium service if you cancel your subscription 3 weeks before the next billing cycle. So essentially paying for a service they can not provide!

Using app

5 months

Total reviews

1

Average rating

1.0

1 / 5 Share

Nov. 10, 2020

DO NOT USE THE URL OPTIMIZER - IT MIXED ALL MY URL'S AND MY SITE WAS SHUT DOWN FOR 8 HOURS. I HAD TO RE-CODE EACH URL AND THIS APP ADDED MANY DIGITS TO THE NEW URL'S. TERRIBLE EXPERIENCE.

Using app

13 days

Total reviews

3

Average rating

3.7

1 / 5 Share

Oct. 22, 2020

I replaced an old SEO app with this one and this app actually ended up getting me removed from several first pages of google where I was getting all my organic search from. Seems to be doing my ecommerce store worse than doing any good. Now I have to re-do the countless hours of work I put into my website SEO, very disappointed in this app.

Using app

16 days

Total reviews

5

Average rating

2.6

1 / 5 Share

Dec. 1, 2020

I contacted this app several times, regarding the issues, it doesnt work with google rich snippets/json as advertised you can check to see if your google rich snippets is working, by googling "google rich snippets" click on the link to test your site. When this app is turned on it wont even register in google. In fact when using this app I have a huge decline in sales, When I canceled and I turned off this app off I made way more sales, The app owner contacted me said hed make changes begged me to cancel my bad review and turn it back on and promised me my old pricing. after 4 months of waiting absolutely nothing, Im not stupid I can tell if anything has been changed nothing has. Im still being charged 24.99 which is deceptive. Now if this app actually did what it said it would do it be worth at the most 9.99 a month but at 24.99 a month this is just outrageous. Shopify doesnt check or regulate these apps. This app should be removed for false advertisement.

Using app

About 1 year

Total reviews

6

Average rating

2.3

1 / 5 Share

Sept. 3, 2020

I've installed this app with no trial given And Deleted it 1 hour later. The app gives an SEO Score of 42 even though every item has been optimized and is all green. The app gives false SEO Scores. Not only that i still see a charge on my account for the app i want to be removed the app was installed for 1 hour and removed. I refuse to pay for this app. Remove the Charge from my Account.

Using app

Over 1 year

Total reviews

3

Average rating

3.7

Developer Reply

Hi there, I'm so sorry to hear that you were having issues. We've tried to reach out a couple of times to help fix your issue and ensure that you receive a full refund. Please feel free to email [email protected] and we will handle this for you asap. Cheers Stuart

1 / 5 Share

July 25, 2020

Doesn't work! When I want to update it in Shopify it says: 404 not found. So its not working at all.

Using app

3 minutes

Total reviews

1

Average rating

1.0

1 / 5 Share

July 13, 2020

Charges for an app that has been uninstalled prior to the renewal date. We signed up for the free tester of this app, which we deleted a few days later as it was not what we required at the time. Ie the free trail was still in use. Low and behold, we have been billed for a month worth of usage which is completely wrong and unethical. Please tell Shopify users that your "free" means that you will have to pay for something you did not utilize month-end. Very disappointed and all credibility is now lost for your app for us to even consider signing up in the future. Please be very careful with this one.

Using app

6 months

Total reviews

2

Average rating

3.0

Developer Reply

Hi there, I'm so sorry for any trouble you experienced here. I'm afraid that I haven't been unable to locate your original refund request where I can reference your email address. I have submitted your refund to Shopify for processing. You should see this reflected in your account in 3-5 days. Please contact us at [email protected] as we would love an opportunity to turn this experience around for you. Cheers, Lloyd

1 / 5 Share

July 7, 2020

亂扣我費用.................................................................................................................................................................................................................

Using app

About 1 month

Total reviews

3

Average rating

1.0

Developer Reply

Hi there, I'm so sorry for any hassle you had here. I'm afraid that I haven't been unable to locate your original refund request where I can reference your email address. I would be happy to quickly refund any charges you incurred and I would love a chance to turn your experience around into a positive one. Please contact us at [email protected] and our team will get onto this right away! Cheers, Lloyd

1 / 5 Share

July 2, 2020

Charges for an app that has been uninstalled prior to the renewal date, Can't get in contact to rectify this issue. IS A SWINDLE!!! DO NOT RECOMMEND!

Using app

7 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, I'm so sorry for any trouble you experienced here. I'm afraid that I haven't been unable to locate your original refund request where I can reference your email address. I would be happy to quickly refund any charges you incurred and I would love a chance to turn your experience around into a positive one. Please contact us at [email protected] and our team will get onto this right away! Cheers, Lloyd

1 / 5 Share

July 1, 2020

Charges for an app that has been uninstalled prior to the renewal date, Can't get in contact to rectify this issue. DO NOT RECOMMEND!

Using app

2 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, I'm so sorry for any trouble you experienced here. I'm afraid that I haven't been unable to locate your original refund request where I can reference your email address. I would be happy to quickly refund any charges you incurred and I would love a chance to turn your experience around into a positive one. Please contact us at [email protected] and our team will get onto this right away! Cheers, Lloyd

1 / 5 Share

June 26, 2020

Die App hat meine SEO-Punkte verschlechtert, tytle-tags dupliziert... und dazu wird alles nicht gelöscht, wenn man die App desintalliert... nicht zu empfehlen.

Using app

About 1 hour

Total reviews

2

Average rating

3.0

1 / 5 Share

June 3, 2020

This app makes some big claims, but in truth, it has not lived up to any of them. Since moving from another SEO app I have seen a drop in website visits, my website speed has not changed. When I reached out for help I received no reply. Can I please request a refund. I would no recommend this app, there are better ones out there that are cheaper, and easier to set up. They also offer better support. Please refund and if there is a problem, fix it.

Using app

25 days

Total reviews

15

Average rating

1.5

Developer Reply

Hi there, I'm so sorry for any trouble you experienced here. I'm afraid that I haven't been unable to locate your original refund request where I can reference your email address. I would be happy to quickly refund any charges you incurred and I would love a chance to turn your experience around into a positive one. Please contact us at [email protected] and our team will get onto this right away! Cheers, Lloyd

1 / 5 Share

June 3, 2020

I have actually seen a drop in my ranking and when I asked for help I was ignored. Until this app is set up properly I am not willing to pay for it and I am requesting a full refund. I will be uninstalling the app if no one gets back to me with a fix soon. Please process the refund of any money paid so far as I am not happy at all.

Using app

25 days

Total reviews

15

Average rating

1.5

Developer Reply

Hi there, I'm so sorry for any trouble you experienced here. I'm afraid that I haven't been unable to locate your original refund request where I can reference your email address. I would be happy to quickly refund any charges you incurred and I would love a chance to turn your experience around into a positive one. Please contact us at [email protected] and our team will get onto this right away! Cheers, Lloyd

1 / 5 Share

June 3, 2020

The app seems nice but it did nothing to me, I used some third party testing and it had the same score as before and it had the same loading speed even though the app says that is supposed to be faster.

Using app

43 minutes

Total reviews

7

Average rating

3.1

Developer Reply

Hi there, I believe this review was intended for our free Page Speed Optimizer app? https://apps.shopify.com/page-speed-optimizer Our SEO app does not have any of the features mentioned in the review :( Cheers Stuart

1 / 5 Share

June 1, 2020

May be good if your existing SEO work is terrible, but after spending the last 1-2 years working on SEO, this app destroyed all my hard work and my store is now not showing at the top of google image search results. I have spent the last few hours trying to rectify it to so far no avail. I'm feeling devastated. I did the 1 week free trial and deleted the app as I noticed no positive difference in my search rankings or site traffic.

Using app

7 days

Total reviews

5

Average rating

4.2

1 / 5 Share

May 22, 2020

I installed this app with the 3 day trial period and uninstalled as was not what I was looking for. I got charged the full amount, after contacting them and them promising to refund me I still got charged by shopify for the app. I tried to contact them again, but after 4 days I still have not received any communication. App not worth the cost even

Using app

2 days

Total reviews

4

Average rating

2.0

1 / 5 Share

May 14, 2020

I have been suffering so badly after i installed SEO image optimiser Auto SEO. Our traffic has gone down, SEO rating has gone down , almost all SEO optimization has gone down, They are showing duplicate SEO and harassing us last 10 days. We are not happy on their services. If they streamiline the errors and issues , then I will enhance the rating else this rating will remain lowest. I do not get any support in spite of paid member, I request them to not charge us unless all SEO problems are resolved fully.

Using app

3 months

Total reviews

15

Average rating

2.7