BOOSTER AI SEO OPTIMIZER
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This app broke my H1 and description tags, I reached out to support over 3 weeks ago, without a resolution. I also used the app for a second time and was charged £60 for using it for under 24 hours. I was promised a refund that has still not materialized. overly expensive, damaging to my website, and unsatisfactory support. I don't recommend
Hi Drew, Thank you for sharing your feedback, and I sincerely apologize for any inconvenience caused. We strive to provide the best support possible, and we regret that your experience didn’t meet your expectations. Regarding the H1 tags, I’d like to clarify that our app does not have the capability to add or remove H1 tags or modify description tags within your store’s theme files. These elements are typically managed by your Shopify theme or other third-party apps. To address this, we’ve sent you an email with a detailed resolution and next steps to assist you further. Please don’t hesitate to reply if you have any additional questions or concerns—we’d love the opportunity to make things right. Thank you for your understanding, and we’re committed to improving your experience moving forward. Best regards, Pat Booster SEO Support Team
Easy to use and EJ was very polite and helpful.
Thanks for the feedback! We're glad you found the app easy to use and our support helpful. Let us know if you need anything else! - Kevin & Booster SEO Team
Alex was super sweet & really helpful.
Thanks for the feedback! We're glad to hear you had a positive experience with our support. Let us know if you need anything else! - Kevin & Booster SEO Team
I was initially hesitant about investing in an SEO app, but after speaking with Yaci from the Booster SEO team, my concerns were quickly put to rest. She was incredibly knowledgeable and responsive, taking the time to answer all my questions and providing clear, helpful guidance. Her professionalism and prompt communication made the entire process seamless. Thanks to Yaci, I’m excited to see how Booster SEO will support my growth as an entrepreneur and help take my business to the next level. I’m looking forward to seeing the results as I continue to use this powerful tool.
Thanks for sharing your experience! We're so glad our support team could address your concerns and make the process seamless. We’re excited to see your business grow with Booster SEO! Let us know if you need anything else. - Kevin & Booster SEO Team
Alex was extremely helpful and friendly and verified my store quick.
Thanks for the feedback! We're glad our team could help quickly and make the process smooth. Let us know if you need anything else! - Kevin & Booster SEO Team
very nice
Thanks for your feedback! We're glad you had a great experience with our service. Let us know if you need anything else! - Kevin & Booster SEO Team
Just discovered and first impressions of customer service are excellent. Verified my business in just a few minutes and provided other bonus information. Really pleased
Thanks for your review! We're thrilled your first impressions are positive and that we could verify your business swiftly. We're here to support you with any further needs or questions! - Kevin & Booster SEO Team
The customer support is here to help you solve your issues really quick. There is a free plan of the app which is worth exploring and it is enough for the beginning. There are also video tutorial on how to use the app. Definitely worth exploring.
Thank you for the positive review! We're glad you're finding the free plan and our video tutorials useful. If you have any more questions as you explore, we're here to help! - Kevin & Booster SEO Team
Bedankt voor de ondersteuning
Gern geschehen! Wenn Sie weitere Hilfe benötigen, lassen Sie es uns einfach wissen. Wir sind für Sie da! – Kevin & Booster SEO Team
Michele was very helpful and attentive to my inquiry. I appreciate her knowledge and support. Thanks
Thank you for your feedback! We're glad you found our support helpful and knowledgeable. We're here whenever you need us! - Kevin & Booster SEO Team
Die App lädt die ganze Zeit und hat absolut keinen Nutzen, der Support meldet sich nicht zurück oder hält einen auf den Laufenden, einzig positive ist das man das Geld für das Abonnement als Shopify Guthaben erhalten hat.
Hi there, Lester here from Booster SEO Tier 2 Support. I’ve read your recent review, and I’d like to extend our sincerest apologies for the challenges you’ve encountered while using our app. We deeply regret any inconvenience this has caused, as it does not reflect the level of service and support we strive to provide to our valued merchants. Our engineering team is still actively investigating and working to resolve the isolated issue that you're experiencing. However, due to its unique and complex nature, it has taken longer than expected to implement a fix. I want to assure you that we are fully committed to resolving this as soon as possible and we have been taking steps to ensure that no affected stores are charged while we work on a solution. For those who may have been billed, we’ve promptly processed refunds or account credits to make things right. To address this further, I’ve sent you an email so we can hopefully continue this conversation and work towards a resolution together as quickly as possible. Thank you for your understanding, and I look forward to hearing back from you soon. Best regards, Lester
I had a few questions regarding the app Theresa was extremely helpful. Guided me through all the information i needed help and support with. Polite and professional customer service. I recommend this app to any business owner the support is amazing.Thank you.
Thank you so much for your kind review! We're thrilled our support team could assist you effectively. We appreciate your recommendation and are here whenever you need us! - Kevin & Booster SEO Team
Izzy from the support team is super helpful, and solved my issues within just a few moments. Just downloaded the app and already decided to go for the paid plan as it makes a super easy to use impression and customer support is fantastic. Highly recommend!
Thank you for the awesome review! We're thrilled you're enjoying the app and our support. We're here anytime you need assistance—thanks for recommending us! - Kevin & Booster SEO Team
Very Helpful in giving advice and showing me what was needed to be done
Rain gave me fast support on verify my store and he was very kind and helpful, even giving me suggestions and support to use their APP
Thank you for the great feedback! We're so glad our team could assist with verifying your store and offer helpful tips. If you ever need more support, we're always here for you! - Kevin & Booster SEO Team
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