Kaching Bundles App & Upsells

repeated issues with discounts not being applied on my site, the first time i reported it i got fed up chasing them, then it was quietly forgotten about. Then a couple of months later i started getting angry emails and phone calls due to discounts not being applied. Same again i keep chasing but keep getting fobbed off by them. Another angry email today from one of our long term customers trying to place an order that should be £600 but due to kachings lack of interest in fixing the issues, the system is trying to charge my customer over £3000. Their lack of interest is unbelievable, time to find an alternative solution!

Es una aplicación usurera, cambia drásticamente los valores de la facturación mes a mes.. de repente terminas pagando facturaciones de 60 dólares, tres veces lo de la misma suscripción de shopify.. en el servicio al cliente, no la recomiendo

IEVA was very unhelpful. Not happy at all. Asked her a question and just sent me a form for me to figure it out. When I asked if she could help a bit more like the people at my subscription app she just didn't reply

customer service response times went from 10 mins to now minimum 30 and ive been waiting 3 hours for a response, idk whats wrong. Not an isolated case, this has happened on back to back days withdifferent chats different agents etc. where I have had to wait hours for a response, I think they laid off some people and as a result the cs is getting horrible, please fix this kaching team!

UYGULAMA ÇOK ABARTI PAHALI.

they got out of their mind. it started with maxium 59,99 per month. now it is up to 300 per month. are they crazy?

Paulius did a great job(super fast) fixing my styling issue on mobile. Great app and support. Edit: For the last couple of days I started seeing some issues, where I had orders with bundle ID, but free gift was not added to the order, I thought just a bug. But now I had some messages from customers that the gift shown on the product page was shown with the full price. I did some testing myself and noticed weird inconsistencies with language selector - pick EN doesnt show the bundle, pick NL shows the bundle, pick EN again - doesnt show the bundle, pick NL again - doesnt show the bundle....Reached out to customer support, but it was giving me articles how to fix sold out issue, even though my products are not sold out.

incorrect reoccuring total

this app takes my upsells from original price not sale price

no me gusto la app

tiene problemas al realizar la compra

They made another issue while they were working on my feedback and didn't reply for a few days. Bad experience!

Some of the support team is really great but some rather argue instead of providing help or solutions especially leva, rather argue for 20min that increase one font in the code

free to install...wow thanks! I was expecting at least 1 free bundle to be used for 1 product in a free option, but looks like you need to pay 15$ even if you are not making any sales yet

Warning: Major Bugs, Theme Incompatibility, Disappearing Support, and Unsettling Behavior Rating: 1 out of 5 Stars I am writing this review to warn other Shopify merchants about the significant issues I experienced with the Kaching Bundle app. The problems ranged from critical functionality failures to alarming issues with the support team. Critical Functional Failure & Potential Revenue Loss The core function of this app—the product bundling—was unreliable and posed a serious financial risk to my business. The bundle was configured to add 10 products to the cart upon selection, but it only added 1 product most of the time. This was intermittent, sometimes working and other times failing. I could have lost a significant amount of money overnight had I not manually checked the functionality. This is a massive, unacceptable bug that directly impacts revenue and stock accuracy. I urge all users to rigorously test this app on a live store before relying on it. The app also did not work with my theme, which was the initial reason I needed support. Disastrous Support Experience The support experience was just as damaging as the app's bugs: Disappearing Act: The support agent who was actively working on my website vanished mid-task. Damaged My Store: Crucially, while working on the site, the agent disabled other integrated, necessary apps for my website's operations, causing additional downtime and work for me to fix. The Most Disturbing Issue: AI Call Spam The absolute worst part of this experience was the subsequent personal harassment. In the morning, while I was sleeping, I began receiving spam calls from an AI caller. They repeatedly spammed my personal phone number, disturbing my peace. This highly inappropriate and unethical behavior has absolutely no place in a professional business interaction and is incredibly unsettling. In summary: The Kaching Bundle app failed to work reliably with my theme and its core functionality was critically broken. The support team was decent, but broke other essential parts of my store, and then followed up with an alarming, abusive practice of spam-calling my number with an AI. Avoid this app at all costs.

Charging way too much tho, please use another bundle app

Unless you’re absolutely forced, never install or use these idiots’ app. I’m only using it because I have no choice. Their live support is so trash that honestly, people should chip in 1 dollar each so these gypsies can hire an employee. Because of these idiots I’m losing sales, and they reply to me 6 hours later. They’re complete freaks.