Bundle Builder
Custom Bundle Builder - Boost Sales & AOV with Discounts
Rating
4.2
feedback
342
chart
#1,259
All reviews
Rating Breakdown
Review RSS Feed
June 16, 2023
From total trainwrecks to incomplete apps, I stumbled across this app recommended by a friend who sells gift boxes. Super happy with the results and Adam from the chat support. Intuitive, smart UX and enough customization to make it work for me! Update: We're now several months in - I stand by my assessment.
Thank you for your wonderful review! We're so glad you're loving Bundle Builder and all it offers after the recommendation, and we can't wait to see the new bundles live on your surfing site! We will pass on your feedback to Adam - and please do reach out again if you have any further questions, the team will be more than happy to help :)
Sept. 6, 2022
It works, took a while to personally sort out our needs and the look and feel, however saying that the acutal functionality of the product work very well and we are using it in our online store.
Thank you so much for your review of Bundle Builder. We're loving your 'Pick n Mix' bundles of sweet treats on your store!
Sept. 1, 2022
Great plugin, works as expected, and props to the support team, they're really helpful and they really knows what they're doing!
Thank you very much for your review! It's great to hear that you're enjoying using Bundle Builder, and that the team have been able to help you get started! If you have any other questions, please let us know, and a member of the team will be back in touch very soon!
Aug. 30, 2022
So far it has been great! Very easy to get set up with the default look and feel. Compatible with our Cart Drawer and Full Cart Page. My favorite feature is I can have a product marked as unavailable on all sales channels but still use the product in the Bundle Builder.
Thanks so much for leaving us a review! We're so happy that you're enjoying using the app, and you can use it with both your cart options! It sounds like you're already well on the way to becoming a bundle expert, but if you have any questions at all, just reach out to the support team!
Aug. 29, 2022
Love this app, cant recommend enough and have already to a few fellow small businesses. So easy to set up and was able to get help within a few hours. Very responsive team. App fits seamlessly with our website.
Thank you so much for your review! We're so glad to hear you're enjoying the app, and we've got several dog lovers here in the office who love your Build a Walk Set!! If you have any other questions, we're always here - just drop us a message, and we'll be happy to help!
Aug. 25, 2022
We used this app to build several of our bundles. It's made the process very easy and totally integrated to our Shopify account. It has all the features we currently require.
Thanks so much for leaving us a review! It's great to hear that you've been able to set up multiple bundles - we can't wait to see what else you do! If you have any issues or problems at all, please let us know, and we'll be happy to help!
Aug. 19, 2022
I used this app a year ago... not so good. I just tried it again and it is perfect! Was able to customize everything to my liking on my store and had my bundle builder set up in just a couple of hours. Great App
Thank you so much for trying us again, and thank you so much for your review! We really do appreciate it, and we're so glad to hear that you're enjoying using the app. It sounds like you have it all under control, but if you have any other questions, please let us know!
Aug. 8, 2022
Absolutely fantastic product! Was a little hard to wrap my head around some of the settings to get the look and functionality right for our customers, but the excellent customer service and assistance provided by the team is brilliant and all issues were resolved promptly and professionally. Better descriptions for the settings is all this app is missing and why I have not given it a 5 star review
Thanks so much for leaving us a review! We're so glad that you're enjoying using the app, and that the team have been able to assist with any issues you had. We'll definitely take your feedback regarding the descriptions on board, and would love to get some more input - a member of our team should be in touch soon to ask!
July 20, 2022
excellent application et un SAV exceptionnel. Une aide et soutient de A à Z. Je recommande! merci pour votre professionnalisme
Thank you so much for your review! It was a pleasure to help you, and we can't wait to see where you go with your bundles! If you have any issues, or need any other help, just send us an email and we'll be there!
July 20, 2022
Phenominal! The support from the team has been great. Our installation was a little more difficult than the standard as the automatic version didn't work on our theme. I reached out to the team and they seamlessly took care of everything. For someone like me who isn't very tech savy, this app has been one of the easiest i have used because the support team are so helpful and responsive. Harriet thank you for all your help! Has only been live on the site for 3 hours and already have had our first bundle sale!
Thank you so much for your review, and we're so excited you received your first bundle sale after a few hours! Here's to many more - and if you have any other problems, or need any advice, just let us know and we're here to help!
July 18, 2022
We've been using this app for about 2 years now. Works great, easy to implement and customers on our store can use it really easily. Works well for our offers. We recently changed shopify theme and had a really minor thing show up, button padding leading to slight button text misalignment in the app, and we received really great support. The team got back to me and went over and above, adding in a fix for this. Really appreciated the assistance. Totally recommend.
Thanks for your review! It's always great to see one of our long term customers is still enjoying the app, and we're glad to hear the team were able to sort the button padding for you! We're always here to help, so if you need anything else, just drop us an email and we'll get right back to you!
July 18, 2022
I downloaded this app to add a gift-giving section to my website. Harriet and her team were extremely helpful in helping me get the most out of the app. They even reviewed the Bundle I made and sent a support team to help fix some design issues that were happening due to the theme I used. They fixed everything in less than 48 HRS and were extremely transparent throughout the process. I wish more apps were this hands-on, friendly, and helpful! Great job, team! Excited for my customers to start using this!
Thank you so much for leaving us a review! We're so happy to hear the team have been able to help you get set up, and we can't wait to see what you do with your bundles! If you have any problems, or just need some more information on the app, let us know and we'd be more than happy to assist!
July 21, 2022
Since the recent update, the application no longer functions properly. It's a shame because it was a very good app until then. I am currently waiting for a response from support. Support contacted me immediately, and now the problem has been resolved and I am able to use the system as before without any problems.
Hey there! Thanks so much for leaving a review. The team investigated, and saw that the issue was a delay occurring on your bundle inventory updating. We rectified this immediately, and can confirm this has been working on your store ever since. We'd be happy to answer any other questions you have, if you'd like to drop us an email!
July 14, 2022
The app is actually very good to let you offer a "Build a box" product in your store. We've had issues with the developer making updates without telling the customers and breaking things in the process. Support answers tickets within 24 hours, but only once a day... so good luck fixing issues with them. They will try to assign blame to other apps when you reach out to them. If you pressure them enough, they might get a senior developer on the case to actually fix your issue (that they caused in the first place). Great app, still on the fence about the support and reliability. Hopefully, I'll update my review to a 5 stars in the next few months, I really hope so.
Thank you for updating your review and highlighting how Bundle Builder is doing a good job of offering 'Build a box' functionality on your store. We are truly sorry for the issues your store faced with the recent update and have taken on board your feedback on communicating these changes earlier to merchants. Thank you for your input, we really appreciate it. We will be working hard to show you how committed we are to our merchants over the coming months - and hopefully we'll see your review updated to 5 stars soon :) If you need anything in the meantime, please don't hesitate to get in touch.
Aug. 19, 2022
Updated. The company worked hard to resolve the issues, but it still took a good amount of time and caused some major losses. I appreciated their responsiveness, Our website has been down for 3 days, as our entire system is built off of bundle builder. They pushed a major update without notifying anyone, and now the app hits an error message and can no longer be installed. Communication has been terrible and there have been no updates.
Thank you for taking the time to leave us a review, and we're really sorry to hear that you've experienced some issues with the new app update. A member of our team is in contact, and has sent over an access request this morning, so our developers can look into this as a priority - you should find this request in your inbox, and we look forward to getting this sorted for you!
June 10, 2022
I have tried lots of bundle apps and this is by far the best! Really easy to use and lots of useful features. The customer service is excellent - they're so helpful and have dealt with all my queries quickly and efficiently.
Thanks so much for your review! We absolutely loved looking at your balloon garlands, and we can't wait to see what you do with Bundle Builder! We've passed your feature request over to our dev team, but if you need anything else, just let us know!
June 9, 2022
I used this app to build a custom bundle for my soaps and accessories. Quick to get the hang of it, plus great customer service. Looking forward to build more to create growing sales.
Thank you so much for your review! We're glad to hear you're enjoying using the app, and found it easy to get the hang of! It sounds like you're well on your way to becoming a bundle expert, but if you have any questions at all, just let u know, and we'll be happy to help!
June 7, 2022
Super disappointed in this app. It has so much potential yet there are 2 big issues- 1. Customer service doesn't answer your questions. Both times I've inquired about something they give a generic response and don't actually answer the issue I'm asking how to fix. I then have to waste my time asking the same question again stating that they didn't actually address my issue. 2. The multi sku option applies your bundle discount within shopify's discount section so you can't add another code at checkout. This is a problem because then customers can't use a promo we're offering on the bundle. The single sku option creates dummy products once it reaches 99 variants which they really should make clear up front. We built a whole custom flow only to find out that we'll have tons of duplicate products which messes with our SEO and website search.
Thanks for taking the time to leave a review - we really do appreciate all feedback. Our merchant support manager has sent you an email, to try and assist, and we look forwards to resolving this for you!
May 23, 2022
After a long search trying many other Bundle apps none allowed me the flexibility to CREATE the variety of Bundles I wanted. Design is fantastic as well offering the customer easy to navigate functions. The support service call answered all other queries I had and more. Best app, can't wait to see what they bring out next.
Wow, thank you so much for your lovely review. We love it when merchants are able to take full advantage of the variety of bundles you can create with Bundle Builder. We wish you every success on your bundling journey - and if you need any further assistance, please don't hesitate to get in touch.
May 19, 2022
I deleted this app and I am still being charged for it... I need someone to get in contact with me asap
Hey Taimed Society, We've looked into your query. Shopify’s recurring app charges are billed with the next Shopify 30-day invoice. For your store, the bill on May 5 includes the app subscription from April 20-May 20. You uninstalled on May 3rd, but the Bill was created on Apr 22, 2022, but you didn’t get the invoiced charge until May 19th. Which is confusing, but unfortunately out of our control. However in this instance we'd like to offer you a refund. Please get in touch with our support team - they've sent you an email :)