All reviews

Rating Breakdown

  • 5
    76% (180 ratings)
  • 4
    5% (12 ratings)
  • 3
    3% (8 ratings)
  • 2
    5% (13 ratings)
  • 1
    11% (25 ratings)

Reviews with Text

  • 100% (237)
Review RSS Feed Review RSS Feed

1 / 5 Share

May 19, 2022

I deleted this app and I am still being charged for it... I need someone to get in contact with me asap

Using app

3 months

Total reviews

2

Average rating

3.0

Developer Reply

Hey Taimed Society, We've looked into your query. Shopify’s recurring app charges are billed with the next Shopify 30-day invoice. For your store, the bill on May 5 includes the app subscription from April 20-May 20. You uninstalled on May 3rd, but the Bill was created on Apr 22, 2022, but you didn’t get the invoiced charge until May 19th. Which is confusing, but unfortunately out of our control. However in this instance we'd like to offer you a refund. Please get in touch with our support team - they've sent you an email :)

4 / 5 Share

May 18, 2022

I use this app to offer a BYOB on our website. I've been searching for an app like this for a long time, and this one by far is the best one out there. The set up is quite easy and when help needed, the support team is always happy to help! It still missing a few features that I hope will be added in the future but I definitely recommend it

Using app

3 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you so much for your review. I'm glad you've felt supported by our team during your bundle set up - we're loving your Build Your Own Bundles! We'd also love to find out more about the features you'd like incorporated in Bundle Builder, so if you have a spare moment please email our support team with more info. Thank you!

5 / 5 Share

May 10, 2022

I primarily wanted this app for the mix and match features. The bundles are very customizable, and the visual design fits perfectly with my store theme. Just about every scenario you could think of is covered. The support team is also exceptional! Perhaps a few things with the customer-facing interface that could be improved, such as sticky widgets, but a minor thing given everything this app is capable of!

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your review! We're so happy to hear you're enjoying the app, and I'll make sure to pass your lovely feedback onto the team! We'll definitely take a look at your suggestions, and look forward to your feedback when we release some app updates later this year!

5 / 5 Share

May 5, 2022

Ich verwende die App, um meine Postkarten als Sets zu verkaufen. Das funktioniert sehr gut. Kann sie sehr empfehlen.

Using app

6 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for your review! We're so glad to hear the app is working well for you, and we look forwards to seeing your postcard bundles! If you need any help with the app in the future, please let us know, and the team will be happy to help!

5 / 5 Share

May 5, 2022

I found what I needed from this app. and not only that, when I found a small problem, the support team is there to help to fix the problem. definitely worth the price!

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for leaving a review! Really happy to hear Bundle Builder has been able to do what you need, and that the support team have been able to help you out! If you need any more help or advice, just let us know, and we'll be here to assist!

5 / 5 Share

May 4, 2022

Riktigt grym support, galet snabb hjälp och allt blev precis som jag önskade. Så peppd att få lansera custom bundles som kunderna kan bygga själva.

Store

Rawnice

Using app

6 days

Total reviews

8

Average rating

5.0

Developer Reply

Thank you so much for your review! We're so glad to hear you're enjoying Bundle Builder, and we can't wait to see the bundles you create! If you need any help with the app, please let us know, and the team will be glad to assist!

5 / 5 Share

April 13, 2022

Bundle Builder is an excellent app for bundles and they have great customer support to make it work for our needs.

Using app

5 months

Total reviews

3

Average rating

4.7

Developer Reply

Thank you so much for your review! We're really glad that you're enjoying Bundle Builder, and that the team have been able to help you out! If you need any other assistance at all, just let us know - we're always here to help!

5 / 5 Share

April 5, 2022

the functionality is great and very user friendly - the support is always on hand to fix any issues we do have

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We're so glad to hear that you're enjoying using the app, and the team have been able to assist with your queries! If you need anything else, just let us know, and the team will be happy to help!

5 / 5 Share

March 23, 2022

Looked for a long time for an app that worked well with Multiple SKU bundles. This app seems to have done the trick for us and the support is super quick and helpful.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your review! We really do appreciate it, and we're glad to hear that Bundle Builder is working well for you! Our support team are always happy to help with any issues you might have - if you need any other assistance at all, just let us know!

5 / 5 Share

Feb. 23, 2022

We weren't sure how to get our products exporting right in orders, sent a note and got a quick and understandable response, and we love the way this looks on our store!

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your review! It's great to hear that the team were able to help you quickly, and we can't wait to see the bundles you create! If you need any more help in the meantime, just let us know, and we'll be happy to help!

5 / 5 Share

March 21, 2022

It seems that the translation setting works not well. It shows messages dual. I'm wondering if I should find another one. Everything is ok except the above. I love its clean UI, and easy setup. added--- They have a reliable support team. I'm satisfied with the investigation. I've added one more star :)

Using app

About 1 month

Total reviews

13

Average rating

4.6

Developer Reply

Hey there - thanks for leaving us a review! We're so glad you're enjoying the app, and can't wait to see the bundles you make! We've sent you a follow up email about your translations, as we should be able to get this fixed for you with no problems - if you could reply when you get a chance, we'll get to work!

5 / 5 Share

Feb. 21, 2022

The customer service for Bundle Builder is AMAZING. We have contacted them a few times, and they are always happy to help & quick to respond. It truly makes using this app even more worth it! And a special thank you to Adam for being so helpful :)

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your lovely review! It's been an absolute pleasure to help, and I can see the team is working on something for you currently - we'll be back in touch with an update ASAP, but if you need anything else in the meantime, just let us know, and we'll be happy to assist!

5 / 5 Share

Feb. 3, 2022

Amazing customer support from Adam. The app is exactly what we are looking for and the service is just incredible.

Using app

About 2 hours

Total reviews

2

Average rating

4.5

Developer Reply

Thanks so much for your review! I'm so glad to hear you're happy with Bundle Builder, and we can't wait to see the bundles you create! If you need any other help, just let us know, and we'll be more than happy to assist!

5 / 5 Share

Feb. 1, 2022

fantastic customer service! I spoke to Dale R and Adam O on seperate occasions today (01.02.2022) and they both fully answered and resolved my issues regarding text sizes within the app for desktop and mobile.

Using app

About 4 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for taking the time to leave us a review! I'm so glad to hear Adam and Dale were able to assist, and I'll make sure to pass your feedback on to them! If you need anything else, just reach out, and we'll be happy to help again!

4 / 5 Share

Jan. 26, 2022

Muy buen servicio! Necesitan mejorar algunos aspectos específicos y añadir funcionalidades pero es la mejor app para hacer bundles con diferencia :)

Using app

Over 1 year

Total reviews

1

Average rating

4.0

Developer Reply

¡Muchas gracias por tu revisión! Estamos muy contentos de saber que la aplicación es la mejor para hacer paquetes, ¡y estamos aquí para ayudarlo si necesita algo más! Estamos agregando muchas funciones nuevas en 2022, ¡así que siga buscándolas!

4 / 5 Share

Jan. 18, 2022

This app is a great solution for my store in order for customers to create their own gift box. If you need help with setup or design, their team offer a comprehensive and quick follow through. The only thing I would like is to be able to change the URL to make it a bit more SEO friendly but other than that, it meet my needs for now.

Using app

11 months

Total reviews

1

Average rating

4.0

Developer Reply

Thanks for your review! It's great to hear that the app allows your customers to make their own gift boxes, and I'm very glad to hear the team has been able to help you out with some queries you had! I'll definitely pass your feedback regarding the URL onto our developers - in the meantime, if you need anything else, just reach back out!

5 / 5 Share

Jan. 7, 2022

Amazing app to build your own bundles, we had a very specific way to do it and this app was able to customize what we needed. Thanks!

Using app

About 1 month

Total reviews

9

Average rating

5.0

Developer Reply

Thank you so much for your lovely review! We really do appreciate your feedback, and we're so happy to hear that Bundle Builder is working for you! If you need any help at all, just reach out, and a member of the team will be back in touch ASAP!

5 / 5 Share

Dec. 15, 2021

I have tried many different bundle apps and this is, hands down, the best one. This app has helped us increase our AOV by $20! Their support team is amazing as well. 10/10

Using app

8 months

Total reviews

6

Average rating

5.0

Developer Reply

Thanks so much for your review! We really do appreciate your feedback, and I'll make sure to let the team know as well! If you need anything else in the future, just reach out, and we'll be happy to help!

5 / 5 Share

Dec. 10, 2021

Great app, great support. It greatly increased average order value! Gave us a nice boost during Black Friday and Cyber Monday. One of the better apps that's here to stay for our store.

Using app

18 days

Total reviews

2

Average rating

3.5

Developer Reply

Thanks so much for your kind review! It's great to hear that Bundle Builder has been able to give you a boost in your BFCM sales - if you need any help with the app in the future, just let us know, and we'll be here to assist!

5 / 5 Share

Nov. 9, 2021

This app was easy to figure out and set up on my own but it was great to know they would walk me through it in a call if I wanted that. Their support response has been fast, helpful and friendly. Our bundles are now our best selling products. Thank you!

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for your 5 star review! Glad you found the app easy to setup and that you got all the help you needed from the support team here at Eight - I'll pass on your message. Amazing to hear bundles are now your top selling products - anything you need, just let us know!