Kitenzo ‑ Bundle Builder
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I used this app a year ago... not so good. I just tried it again and it is perfect! Was able to customize everything to my liking on my store and had my bundle builder set up in just a couple of hours. Great App
Thank you so much for trying us again, and thank you so much for your review! We really do appreciate it, and we're so glad to hear that you're enjoying using the app. It sounds like you have it all under control, but if you have any other questions, please let us know!
excellent application et un SAV exceptionnel. Une aide et soutient de A à Z. Je recommande! merci pour votre professionnalisme
Thank you so much for your review! It was a pleasure to help you, and we can't wait to see where you go with your bundles! If you have any issues, or need any other help, just send us an email and we'll be there!
Phenominal! The support from the team has been great. Our installation was a little more difficult than the standard as the automatic version didn't work on our theme. I reached out to the team and they seamlessly took care of everything. For someone like me who isn't very tech savy, this app has been one of the easiest i have used because the support team are so helpful and responsive. Harriet thank you for all your help! Has only been live on the site for 3 hours and already have had our first bundle sale!
Thank you so much for your review, and we're so excited you received your first bundle sale after a few hours! Here's to many more - and if you have any other problems, or need any advice, just let us know and we're here to help!
I downloaded this app to add a gift-giving section to my website. Harriet and her team were extremely helpful in helping me get the most out of the app. They even reviewed the Bundle I made and sent a support team to help fix some design issues that were happening due to the theme I used. They fixed everything in less than 48 HRS and were extremely transparent throughout the process. I wish more apps were this hands-on, friendly, and helpful! Great job, team! Excited for my customers to start using this!
Thank you so much for leaving us a review! We're so happy to hear the team have been able to help you get set up, and we can't wait to see what you do with your bundles! If you have any problems, or just need some more information on the app, let us know and we'd be more than happy to assist!
Since the recent update, the application no longer functions properly. It's a shame because it was a very good app until then. I am currently waiting for a response from support. Support contacted me immediately, and now the problem has been resolved and I am able to use the system as before without any problems.
Hey there! Thanks so much for leaving a review. The team investigated, and saw that the issue was a delay occurring on your bundle inventory updating. We rectified this immediately, and can confirm this has been working on your store ever since. We'd be happy to answer any other questions you have, if you'd like to drop us an email!
Updated. The company worked hard to resolve the issues, but it still took a good amount of time and caused some major losses. I appreciated their responsiveness, Our website has been down for 3 days, as our entire system is built off of bundle builder. They pushed a major update without notifying anyone, and now the app hits an error message and can no longer be installed. Communication has been terrible and there have been no updates.
Thank you for taking the time to leave us a review, and we're really sorry to hear that you've experienced some issues with the new app update. A member of our team is in contact, and has sent over an access request this morning, so our developers can look into this as a priority - you should find this request in your inbox, and we look forward to getting this sorted for you!
I have tried lots of bundle apps and this is by far the best! Really easy to use and lots of useful features. The customer service is excellent - they're so helpful and have dealt with all my queries quickly and efficiently.
Thanks so much for your review! We absolutely loved looking at your balloon garlands, and we can't wait to see what you do with Bundle Builder! We've passed your feature request over to our dev team, but if you need anything else, just let us know!
After a long search trying many other Bundle apps none allowed me the flexibility to CREATE the variety of Bundles I wanted. Design is fantastic as well offering the customer easy to navigate functions. The support service call answered all other queries I had and more. Best app, can't wait to see what they bring out next.
Wow, thank you so much for your lovely review. We love it when merchants are able to take full advantage of the variety of bundles you can create with Bundle Builder. We wish you every success on your bundling journey - and if you need any further assistance, please don't hesitate to get in touch.
I deleted this app and I am still being charged for it... I need someone to get in contact with me asap
Hey Taimed Society, We've looked into your query. Shopify’s recurring app charges are billed with the next Shopify 30-day invoice. For your store, the bill on May 5 includes the app subscription from April 20-May 20. You uninstalled on May 3rd, but the Bill was created on Apr 22, 2022, but you didn’t get the invoiced charge until May 19th. Which is confusing, but unfortunately out of our control. However in this instance we'd like to offer you a refund. Please get in touch with our support team - they've sent you an email :)
I use this app to offer a BYOB on our website. I've been searching for an app like this for a long time, and this one by far is the best one out there. The set up is quite easy and when help needed, the support team is always happy to help! It still missing a few features that I hope will be added in the future but I definitely recommend it
Thank you so much for your review. I'm glad you've felt supported by our team during your bundle set up - we're loving your Build Your Own Bundles! We'd also love to find out more about the features you'd like incorporated in Bundle Builder, so if you have a spare moment please email our support team with more info. Thank you!
I primarily wanted this app for the mix and match features. The bundles are very customizable, and the visual design fits perfectly with my store theme. Just about every scenario you could think of is covered. The support team is also exceptional! Perhaps a few things with the customer-facing interface that could be improved, such as sticky widgets, but a minor thing given everything this app is capable of!
Thanks so much for your review! We're so happy to hear you're enjoying the app, and I'll make sure to pass your lovely feedback onto the team! We'll definitely take a look at your suggestions, and look forward to your feedback when we release some app updates later this year!
Ich verwende die App, um meine Postkarten als Sets zu verkaufen. Das funktioniert sehr gut. Kann sie sehr empfehlen.
Thank you for your review! We're so glad to hear the app is working well for you, and we look forwards to seeing your postcard bundles! If you need any help with the app in the future, please let us know, and the team will be happy to help!
I found what I needed from this app. and not only that, when I found a small problem, the support team is there to help to fix the problem. definitely worth the price!
Thank you for leaving a review! Really happy to hear Bundle Builder has been able to do what you need, and that the support team have been able to help you out! If you need any more help or advice, just let us know, and we'll be here to assist!
Riktigt grym support, galet snabb hjälp och allt blev precis som jag önskade. Så peppd att få lansera custom bundles som kunderna kan bygga själva.
Thank you so much for your review! We're so glad to hear you're enjoying Bundle Builder, and we can't wait to see the bundles you create! If you need any help with the app, please let us know, and the team will be glad to assist!
Bundle Builder is an excellent app for bundles and they have great customer support to make it work for our needs.
Thank you so much for your review! We're really glad that you're enjoying Bundle Builder, and that the team have been able to help you out! If you need any other assistance at all, just let us know - we're always here to help!
the functionality is great and very user friendly - the support is always on hand to fix any issues we do have
Thank you for your review! We're so glad to hear that you're enjoying using the app, and the team have been able to assist with your queries! If you need anything else, just let us know, and the team will be happy to help!
Looked for a long time for an app that worked well with Multiple SKU bundles. This app seems to have done the trick for us and the support is super quick and helpful.
Thanks so much for your review! We really do appreciate it, and we're glad to hear that Bundle Builder is working well for you! Our support team are always happy to help with any issues you might have - if you need any other assistance at all, just let us know!
We weren't sure how to get our products exporting right in orders, sent a note and got a quick and understandable response, and we love the way this looks on our store!
Thanks so much for your review! It's great to hear that the team were able to help you quickly, and we can't wait to see the bundles you create! If you need any more help in the meantime, just let us know, and we'll be happy to help!
It seems that the translation setting works not well. It shows messages dual. I'm wondering if I should find another one. Everything is ok except the above. I love its clean UI, and easy setup. added--- They have a reliable support team. I'm satisfied with the investigation. I've added one more star :)
Hey there - thanks for leaving us a review! We're so glad you're enjoying the app, and can't wait to see the bundles you make! We've sent you a follow up email about your translations, as we should be able to get this fixed for you with no problems - if you could reply when you get a chance, we'll get to work!
The customer service for Bundle Builder is AMAZING. We have contacted them a few times, and they are always happy to help & quick to respond. It truly makes using this app even more worth it! And a special thank you to Adam for being so helpful :)
Thank you so much for your lovely review! It's been an absolute pleasure to help, and I can see the team is working on something for you currently - we'll be back in touch with an update ASAP, but if you need anything else in the meantime, just let us know, and we'll be happy to assist!
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