All reviews

Rating Breakdown

  • 5
    74% (181 ratings)
  • 4
    5% (12 ratings)
  • 3
    4% (9 ratings)
  • 2
    6% (15 ratings)
  • 1
    11% (26 ratings)

Reviews with Text

  • 97% (236)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 21, 2022

The customer service for Bundle Builder is AMAZING. We have contacted them a few times, and they are always happy to help & quick to respond. It truly makes using this app even more worth it! And a special thank you to Adam for being so helpful :)

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your lovely review! It's been an absolute pleasure to help, and I can see the team is working on something for you currently - we'll be back in touch with an update ASAP, but if you need anything else in the meantime, just let us know, and we'll be happy to assist!

5 / 5 Share

Feb. 3, 2022

Amazing customer support from Adam. The app is exactly what we are looking for and the service is just incredible.

Using app

About 2 hours

Total reviews

2

Average rating

4.5

Developer Reply

Thanks so much for your review! I'm so glad to hear you're happy with Bundle Builder, and we can't wait to see the bundles you create! If you need any other help, just let us know, and we'll be more than happy to assist!

5 / 5 Share

Feb. 1, 2022

fantastic customer service! I spoke to Dale R and Adam O on seperate occasions today (01.02.2022) and they both fully answered and resolved my issues regarding text sizes within the app for desktop and mobile.

Using app

About 4 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for taking the time to leave us a review! I'm so glad to hear Adam and Dale were able to assist, and I'll make sure to pass your feedback on to them! If you need anything else, just reach out, and we'll be happy to help again!

4 / 5 Share

Jan. 26, 2022

Muy buen servicio! Necesitan mejorar algunos aspectos específicos y añadir funcionalidades pero es la mejor app para hacer bundles con diferencia :)

Using app

Over 1 year

Total reviews

1

Average rating

4.0

Developer Reply

¡Muchas gracias por tu revisión! Estamos muy contentos de saber que la aplicación es la mejor para hacer paquetes, ¡y estamos aquí para ayudarlo si necesita algo más! Estamos agregando muchas funciones nuevas en 2022, ¡así que siga buscándolas!

4 / 5 Share

Jan. 18, 2022

This app is a great solution for my store in order for customers to create their own gift box. If you need help with setup or design, their team offer a comprehensive and quick follow through. The only thing I would like is to be able to change the URL to make it a bit more SEO friendly but other than that, it meet my needs for now.

Using app

11 months

Total reviews

1

Average rating

4.0

Developer Reply

Thanks for your review! It's great to hear that the app allows your customers to make their own gift boxes, and I'm very glad to hear the team has been able to help you out with some queries you had! I'll definitely pass your feedback regarding the URL onto our developers - in the meantime, if you need anything else, just reach back out!

5 / 5 Share

Jan. 7, 2022

Amazing app to build your own bundles, we had a very specific way to do it and this app was able to customize what we needed. Thanks!

Using app

About 1 month

Total reviews

9

Average rating

5.0

Developer Reply

Thank you so much for your lovely review! We really do appreciate your feedback, and we're so happy to hear that Bundle Builder is working for you! If you need any help at all, just reach out, and a member of the team will be back in touch ASAP!

5 / 5 Share

Dec. 15, 2021

I have tried many different bundle apps and this is, hands down, the best one. This app has helped us increase our AOV by $20! Their support team is amazing as well. 10/10

Using app

8 months

Total reviews

6

Average rating

5.0

Developer Reply

Thanks so much for your review! We really do appreciate your feedback, and I'll make sure to let the team know as well! If you need anything else in the future, just reach out, and we'll be happy to help!

5 / 5 Share

Dec. 10, 2021

Great app, great support. It greatly increased average order value! Gave us a nice boost during Black Friday and Cyber Monday. One of the better apps that's here to stay for our store.

Using app

18 days

Total reviews

2

Average rating

3.5

Developer Reply

Thanks so much for your kind review! It's great to hear that Bundle Builder has been able to give you a boost in your BFCM sales - if you need any help with the app in the future, just let us know, and we'll be here to assist!

5 / 5 Share

Nov. 9, 2021

This app was easy to figure out and set up on my own but it was great to know they would walk me through it in a call if I wanted that. Their support response has been fast, helpful and friendly. Our bundles are now our best selling products. Thank you!

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for your 5 star review! Glad you found the app easy to setup and that you got all the help you needed from the support team here at Eight - I'll pass on your message. Amazing to hear bundles are now your top selling products - anything you need, just let us know!

5 / 5 Share

Nov. 5, 2021

So far its been great and pretty easy to navigate. I was happy with the initial call and had help with a few questions I had. great service

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your 5 star review of Bundle Builder. Glad you found your onboarding call and interactions with our support team useful, and you're finding the app easy to navigate. Anything else you need, please do let us know, and best of luck with your bundle sales.

5 / 5 Share

Nov. 3, 2021

Love this app. Allows for more variety and options in our store. Bundles are now our highest selling product. Their support is very responsive and quick to come back. Onboarding call for set up included. Delighted! 5 stars

Store

Nobó

Using app

2 months

Total reviews

3

Average rating

4.7

Developer Reply

Thanks so much for your 5 star review, and delighted to hear that bundles are now your highest selling product! I'll pass on your thanks to the support and onboarding teams :) Anything you need - just let us know!

5 / 5 Share

Nov. 3, 2021

Great app for offering professional-looking bundles and even better service that included an onboarding call. Couldn't ask for more

Using app

1 day

Total reviews

5

Average rating

5.0

Developer Reply

Thanks so much for taking the time to leave a review. So glad you enjoyed the onboarding call and that you're happy with your bundles. Anything you need - just let us know!

4 / 5 Share

Oct. 27, 2021

So far the apps to the job and create more sales for us. The support team are great and responsive to our issues too :)

Using app

About 1 year

Total reviews

5

Average rating

4.8

Developer Reply

Thanks so much for your review! Glad to hear Bundle Builder to helping create more sales with you - we're excited to see all of your bundles in the future! If you need any other help at all, just reach back out, and we're always here to help.

5 / 5 Share

Oct. 21, 2021

Great app, did have a few issues with currency but they were super at getting it fixed ASAP. Best bundle builder app on the market if you offer discounts and have lots of products! Thanks guys!

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hey, thanks so much for raising the issues you had with currencies on your store. As you mentioned, we jumped on it right away, and i'm so happy we could get a fix out so quickly. We really appreciate the recommendation. Thanks again and best of luck with product bundling!

5 / 5 Share

Oct. 18, 2021

We had launched a number of smaller accessory items in 2020 and realised that some of them could 'bundle' together to create a new product offer. We looked at 5 or 6 other Apps offering a similar solution, but Bundle Builder's examples were close to what we were looking to achieve and so we found it easier to trust this App. As of the date of this review we have been using it for about a year, and we are really happy with its performance. It does clog up your 'draft orders' because of the way it has to construct the bundle order - but I believe all have to do this. Support was good. The 30 days free trial was long enough to really test it out - an offer that was very important. I'm not a web designer .. BUT I'm sure the look at feel and the flow through could be thought out more. As I say to so many of the Apps the route to the best App is get your long term customers involved in your UX. Still A Good a App, well worth our support. Cheers BB

Using app

About 1 year

Total reviews

12

Average rating

3.6

Developer Reply

Thank you for taking the time to leave us a review - we're so glad to hear that Bundle Builder has been able to help you create your new product offers! We're always happy to receive any feedback, and I'll make sure to pass yours onto our app developers! If you need any additional support, just reach out and we'll be happy to help!

5 / 5 Share

Oct. 9, 2021

Great app with great customer service. The pricing is slightly high but it is worth it if you are looking for an easy and clean-looking bundle solution.

Using app

26 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for leaving a lovely review! We're so glad to hear that you're enjoying using Bundle Builder, and you've found it easy to set up your bundle solutions! If you need any other support at all, just let us know - we're always here to help!

5 / 5 Share

Sept. 29, 2021

This app is exactly what I was looking for! It is one of the best out there. I researched tons of bundle apps before choosing this one. It has a clean look and integrates wonderfully with my theme. It's super easy to use for my customers and for me as well. Any adjustments I wanted to make, the support team was very helpful. I'm glad I downloaded this app. I've wanted to add a "Choose your own set" for my customers for a long time, but never found a way to do it...until I found Bundle Builder! I'm excited to see all the varieties of products I can offer - especially with the holidays coming up.

Store

Jostina

Using app

7 days

Total reviews

13

Average rating

5.0

Developer Reply

Thank you for leaving us a review - I'm so happy to hear you're enjoying using Bundle Builder! We can't wait to see what sets you offer for the holidays! Our support team are always on hand for anything you need - if you need anything else at all, just reach back out, and we'll be happy to help!

5 / 5 Share

March 26, 2022

Great app! Helped me grow my basket size significantly. I highly recommend this tool. It has been working very well since the last few months

Using app

7 months

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much for taking the time to leave us a review! I am sorry you were affected by downtime - it's very unusual, and definitely not a regular occurrence! However, I'm very happy to say that we've recently made some changes to the back end of the app, which should mean that downtime is a thing of the past. If you need anything else at all, just get in touch, and we'll be happy to help!

3 / 5 Share

Sept. 20, 2021

Was initially quite satisfied with the app's functionality, but the app's server crashed right on our launch date and the app wasn't functioning for more than an hour. We received an intimation after we wrote to them to check what was wrong. But some of my earlier support requests were still unanswered. Adam from the support team was helpful, but overall the responses aren't quick enough.

Store

Notcoy

Using app

2 months

Total reviews

18

Average rating

4.7

Developer Reply

Thanks for taking the time to update your review - we really do value all feedback. Unfortunately, our server did experience some downtime, but the team worked to get this up and running as soon as possible. We're a small team, based in the UK, so our timezones may not always overlap - however, we're always here to help, and I can see Adam has resolved your stock location query - let us know if you need anything else!

5 / 5 Share

Sept. 1, 2021

I really like the app. Very responsive support team that have helped me a great deal. Highly recommended.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your review - I'll make sure to pass this on to our support team! I'm so glad they were able to help with your bundles - we'll be more than happy to help with anything else you need! Thanks again, and we look forward to speaking to you soon!