Chargeflow Prevent Chargebacks

Super helpful product, that makes dealing with chargebacks smooth and low stress. I would recommend adding Chargeflow to any shopify store

Good customer service, nice software

The rep was very professional, polite, and efficient.

trying the app out so far its working out good

I had important documents I included, and during the dispute they did not include this even though it was uploaded properly. And they were not able to add them after. If the documents were not accepted, their should be a warning message.

Really helps save you time to get this automated.

I had already left a one-star review, but I deleted it because they refunded me and promised things would be resolved. Unfortunately, I’m back because nothing has changed. Chargeflow offered “no charge until December 31, 2024”, but they kept charging me even after I deleted the app in January. Now it’s April and I’m still getting charged €90–€100 every month, with no clear explanation. In 2025, I only won one chargeback, so I have no idea where these fees are coming from. Stay far away from this app – it’s misleading, overpriced, and dishonest. I will do everything I can to report them to Shopify and make sure no other merchants fall into the same trap.

I would recommend this app to anyone that does not want to internally and manually manage disputes for their store. I continue to be impressed with the advancements and new upgrades that they are constantly releasing to improve dispute management. I have worked with a lost of dispute management apps and this is by far the most user friendly. Our rep, Boaz, has been so easy to work with and is always great at helping me solve any problems or answer questions that come up. I am most recently impressed with being able to see repeat offenders across all of our different MIDs, how easy Chargeflow alerts was to activate and get started to help us reduce our dispute rate, and their new integration that partners with our smaller payment gateways of TRX and Maverick. You will not be disappointed by this team and the work they do.

Chargeflow helps us manage chargebacks and respond efficiently.

Super friendly and helpful.I had meeting with Juda, and he took his time to answer all of the questions I had. super, just awesome.

Great Service, if you have any questions just contact their support. Instant reply's. No brainer for any disputes or chargebacks.

Amazing customer service. Very patience and helpful

israel founder, rooting for u

I had the app installed at the end of 2024. There was some growing pains to figuring out how best to submit disputes, evidence, etc through their app. But the bonus discounts on the initial chargeback wins were enough to push me over the line. Soon after we found out that the advertised discounts aren’t real and they don’t provide support or a way to track this. So onboarding promotions regarding discounts on first chargeback wins don’t actually apply. Other than that, it does speed up the evidence and chargeback tracking

Thank you so much for the assistance.

Cassandra was great!

Boaz was helped me understand charge flows process and is very clear in communication. I really appreciate his assistance. Highly recommend working with him!

Chargeflow is a must-have for your Shopify store. Their customer support is fast and reliable, answering questions quickly and handling chargebacks seamlessly. Once you set it up, they take care of everything, so you can focus on running your business without the hassle of disputes.

Excellent service and exceptional instructions. It's nice to know they have your back when you need them most.

Love using this app.. It saved me countless hours and probably a couple thousand dollars. It's super easy to integrate with payment processors, which means it usually catches everything and I don't have to do much. I would definitely recommend, especially if you're drop shipping from China.